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Free, National and 24-Hour Alcohol Abuse Hotline Numbers

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What Is an Alcohol Abuse Hotline or Helpline Number?

An alcohol abuse hotline or helpline number is, typically, a phone support service that helps answer questions about alcohol addiction. Some hotlines are toll-free and operate 7 days a week, 24 hours per day. Depending on the agency that maintains the service, an alcohol support hotline can provide assistance in a number of ways, including general information on the signs and symptoms of alcohol use disorders and/or alcohol treatment resources.

If you or a loved one needs information and support, a phone call to an alcohol addiction helpline is a good way to get in touch with someone who can help you find the resources you need to start recovery.

There are many questions concerning drug- and alcohol-related issues that can start to be addressed with an alcohol help hotline call. Furthermore, hotline staff will be able to connect those in need with a number of alcohol addiction treatment centers that treat alcohol use disorders either locally or elsewhere in the country.

Are You An Alcoholic and Should You Seek Help for Alcoholism?

Alcoholism is different for each person and can be difficult to identify. However, there are certain indicators common among people struggling with a drinking problem. The following criteria are used by professionals to assess if a person has an alcohol use disorder (AUD) and may be helpful in deciding when to seek help with alcoholism in order to achieve sobriety:1

  • Often drinking alcohol more or in larger amounts than intended.
  • Craving alcohol.
  • Persistently wanting to or unsuccessfully trying to decrease or control alcohol use.
  • Spending a lot of time getting, using or recovering from alcohol.
  • Using alcohol repeatedly in dangerous situations.
  • Continuing using alcohol even though it is causing or worsening trouble with relationships, causing other social issues or resulting in stigmatization.
  • Having problems fulfilling important responsibilities at school, work or home due to regular drinking.
  • Stopping or decreasing important activities because of alcohol use.
  • Continuing drinking even when knowing that it is likely causing or worsening a physical or psychological problem.
  • Experiencing tolerance.
  • Going through withdrawal or drinking to avoid/relieve withdrawal.

If you or a loved one has experienced 2 or more of these signs of alcoholism within the last 12 months, it may be time to seek help by calling an alcohol hotline.

Signs of Alcohol Dependency

Dependence is when an individual can only function normally if a drug or alcohol is present and is not the same as addiction.2 Suddenly stopping alcohol use, or drastically cutting down use, can lead to withdrawal symptoms. Common alcohol withdrawal symptoms may include:3

  • Fatigue.
  • Anxiousness.
  • Depression.
  • Irritability.
  • Shakiness.
  • Mood swings.
  • Jumpiness.
  • Trouble thinking clearly.
  • Nightmares.

Alcohol withdrawal can be severe and even fatal, so anyone with alcohol withdrawal symptoms should contact a medical provider. If serious symptoms occur (such as fever, seizures, hallucinations, irregular heartbeat or significant confusion), call 911.3

You do not have to be dependent on alcohol to experience the potentially devastating effects of alcohol use. If you think you or a loved one might be an alcoholic and could possibly benefit from rehab treatment or other professional help, there are alcohol addiction hotline numbers you can call.

Should I Call an Alcohol Abuse Hotline Number?

People suffering from their alcohol abuse, as well as their family and friends, might be aware of an issue with alcohol, but they aren’t sure of how to get help. While it can be scary to pick up the phone, calling an alcohol addiction hotline could be an important first step to starting the path to recovery. Going it alone or trying to detox from home can be challenging, but getting the right help can provide you with the support you need to stop drinking for good.

What If I’m Afraid to Call an Alcohol Helpline?

Being afraid to call up a helpline is completely normal. Alcohol helplines are staffed by caring people who understand your struggles and won’t judge you. They are there to help you get the support you need with no financial risks or obligations when placing a call.

Some might take comfort in knowing that they aren’t the only ones placing alcoholic hotline calls. The Substance Abuse and Mental Health Services Administration (SAMHSA), which operates its own helpline, reported an average of 67,949 calls per month in 2017.4 It’s a staggering number that represents the many people in need of information about alcohol addiction and treatment.

You can also take the first step toward treatment and recovery by checking your insurance coverage online, instantly and at no cost or commitment. Checking what your benefits cover with an American Addiction Centers facility will ensure that your payment requirements are considered from the beginning. You can use the form below to determine whether your insurance provider will cover addiction treatment. If you do not have insurance, there are other financing options to help cover the cost of alcohol rehab.

Free National 24-Hour Alcohol Abuse and Addiction Hotline Numbers

The following national alcohol helpline numbers may offer additional helpful resources to those struggling with alcohol use, narcotics use or other problems that may be connected to addiction.

In the event of an emergency, please call 911.

  • Boys Town National Hotline
    • 1 (800) 448-3000
    • This crisis, resource and referral helpline is staffed by people who can provide information about a variety of issues, including alcohol use, and help callers find needed resources. Their hotline is available 24/7.
  • National Runaway Safeline
    • 1 (800) RUNAWAY (786-2929)
    • The Safeline provides help for young people who have run away, are homeless or are otherwise at-risk. Their helpline is available 24/7.

How to Prepare to Call an Alcoholism Hotline for Help

Ready to make a call but unsure of what to ask? Questions may differ depending on whether you are speaking to someone on a general alcohol crisis hotline or to somebody who works for a specific treatment facility. When speaking to someone at a general alcohol hotline, consider questions such as:

  • What addiction treatment resources are in my area? The hotline staff may be able to direct you to both public and private substance abuse programs near you.
  • What does addiction treatment usually entail? Many people seeking help for the first time don’t know what to expect. Make sure to ask the alcohol hotline staff any questions you have, as knowing more about what generally happens during treatment may help you to feel more comfortable about going.

As for speaking to somebody associated with specific rehab facilities, questions you might want to ask could include:

  • Will my insurance pay for treatment? Have your insurance card ready so that you can give as much information as is needed to determine your coverage.
  • What types of treatment are available? This may include inpatient or outpatient services and other amenities.
  • How long does treatment typically take? The length of treatment will depend on the level of care as assessed by a professional. Be sure to ask what options the rehab facility has for treatment length to ensure that you’ll have access to the proper level of care.
  • Will I have to go through detox? Ask if the rehab facility includes drug or alcohol detox, which is often an important first phase of recovery before entering other forms of treatment.
  • Where are you located? Some people prefer to stay close to home while in treatment. Others may prefer to be in an environment separate from their daily life to focus on their recovery.
  • How much does addiction treatment cost? Treatment cost varies depending on a number of factors including the facility, type of treatment, amenities, location and other services. You may be looking for free or low-cost rehab treatment near you, or for specialized programs like holistic treatment programs. Be sure to ask if the facility offers any kind of financing, payment plants or grants that may assist with covering the cost of treatment.

These lists are only a small sample of questions you might have. It may be helpful to take a couple minutes to assemble your own list of personal questions before you call.

You can also receive 24/7 text support at your convenience with American Addiction Centers. Our team is well prepared to advise on all things treatment and help you find the care you need. We’ve helped thousands recover from addiction and we can help you too. You can contact AAC for free at .

Substance-Specific Hotline Numbers and Resources

Health Insurance Providers That May Cover Rehab Treatment

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Sophie Stein received her master’s of science in nursing from Vanderbilt University School of Nursing. She previously worked as an advanced practice registered nurse at an outpatient psychiatric practice providing mental health care for children, adolescents, and adults. She performed patient evaluations and medication management, including using pharmacogenetic testing to guide her treatment plans. Sophie is passionate about helping those struggling with mental illness and substance use disorders, and she believes that providing those individuals and their loved ones with thorough, accurate educational resources is essential. 
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