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Start the path to recovery with one phone call

Call our addiction helpline 24/7 to speak to a compassionate admissions navigator who will help you or a loved one find substance addiction treatment.

american addiction centers photo

Start the path to recovery with one phone call

Call our addiction helpline 24/7 to speak to a compassionate admissions navigator who will help you or a loved one find substance addiction treatment.

American Addiction Centers Admissions Navigators

What is an addiction helpline?

Our 24/7, confidential addiction hotline is a free resource from American Addiction Centers (AAC) to help those struggling with substance addiction find treatment at one of our accredited facilities. AAC is a leading provider of addiction treatment nationwide, specializing in evidence-based treatment that's tailored to each person's needs.

Confidential call — compassionate support.

You don’t have to provide any information you aren’t comfortable with. However, the more open you are, the easier it will be for us to help you find the life changing treatment you deserve.

We listen to your story without judgment.
We respect your privacy.
We have the addiction experience to help you find treatment.

What to Expect When You Call Our Addiction Helpline

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Tell your story

Our admissions navigators take time to listen and understand your story and needs.

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Get to know your options

Our admissions navigators understand addiction and will provide personalized treatment options.

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Plan your journey with support

Receive support to help you prepare for treatment including travel arrangements and a packing list.

When to call an addiction helpline

Making a call to an addiction helpline can be scary, but it's a valuable first step on the road to recovery. While only a medical professional can diagnosis substance use disorders (SUDs), recognizing the signs of addiction can be helpful in deciding when to make that important call.

Signs of Addiction1

    Addiction Side Effects2


        Meet the Admissions Navigators

        Our Admissions Navigators are trained, experienced, and compassionate individuals who understand the struggles related to addiction—many of our navigators are in recovery themselves.

        With their extensive knowledge of AAC's treatment facilities and the recovery process, your admissions navigator will help you navigate through treatment options to find the one best suited to your needs.

        We understand what you're going through

        Does My Insurance Pay for Addiction Treatment?

        Seeking addiction treatment can feel overwhelming, especially if you're not sure how to pay for it. Thankfully, many insurance plans cover treatment at AAC facilities. Find out if you're covered in just minutes with our confidential form.

        Insurance Verification Form

        american addiction centers photoYour information is safe & will not be shared
        Find Insurance Carrier * 1
        Policy Membership ID
        First Name
        Last Name
        Phone Number
        (555) 555-5555
        Date of Birth

        By submitting this form you agree to the terms of use and privacy policy of the website.

        We respect your privacy. We request this information to provide you with detailed coverage of benefits. By sharing your phone number, you agree to receive texts from us – including details about your benefits. Message and data rates may apply. Sharing this information is not a condition of treatment.

        1 Insurance Disclaimer: American Addiction Centers will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” American Addiction Centers will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.

        Ready to start the recovery conversation?

        If you're ready to talk with a navigator, we're here to listen and help you take those first steps toward recovery. Our admissions navigators are just a phone call away to listen, understand, and help you find the treatment that could change your life.

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