- Table of ContentsPrint
- What Questions Should I Ask?
- Should I Call an Opiate Hotline?
- Drug Information
- Additional Opiate Helplines
Heroin and prescription painkiller medications are addictive narcotic drugs that are classified as opiates because they either derive from or resemble opioid alkaloid substances originally sourced from the opium poppy. Opiate addiction claims thousands of lives every year—recent research shows that opiates were involved in 33,091 deaths in 2015 alone 1.
Opiate addiction hotlines are lifelines to many who feel their opiate addiction is out of control. Today, hotlines abound for good reason. Never have we needed opiate helplines like we do today given our nation’s current epidemic.
Hotlines can quickly connect you to a trained treatment consultant, even if you need to talk at 3 a.m. Depending on the hotline, the person at the other end of the line can:
Provide you with people and places to contact for further help.
Give you information about how to help a friend or family member. Opiate helpline calls are completely confidential.
What Questions Should I Ask?
Perhaps you would like to pick up your phone, but are unsure of what to say. These are some common questions that come through hotlines from people who are seeking help:
- How do I know if I am addicted to opiates?
- What kinds of therapy are used to treat this kind of addiction?
- Will I have go through detox?
- Can I do this on an outpatient basis?
- How long will treatment take?
- What if I have additional mental health issues?
- Where are you located?
If you are seeking services for a person other than yourself, you might ask:
- How do I convince my family member or friend that they need treatment?
- What kind of treatment will this person require?
- How long will treatment take?
- Will it be inpatient or outpatient?
- Can I visit my friend or family member at the recovery center?
- How often will they see a doctor or counselor?
- Will there be family counseling?
Should I Call an Opiate Hotline?
If you are contemplating treatment for yourself or another person, getting information is the first step. Calling the hotline requires no commitment, but the information you receive could change your life. Remember, the hotline is completely confidential, and you will talk to treatment consultants who understand your struggles and will make no judgments.
The hotline can provide information about some of these issues:
- Types of therapeutic settings to choose from and how to find the right one.
- What to expect during detox.
- What types of insurances are accepted.
- What medications, if any will be prescribed.
- What specific treatments are available.
- General information about opiate addiction.
I Am Too Afraid to Call
Your goal is simply to acquire information.
Sometimes when fear paralyzes us, a good question is: “What is the worst thing that can happen if I do this?” With opiate addiction, perhaps a more important question is: “What is the worst thing that will happen if I don’t do this?”
Remember, speaking to a hotline counselor requires no cost, no commitment, and is private and confidential. Your goal is simply to acquire information.
Knowledge is an excellent weapon when fighting addiction. There are many government resources that can be easily accessed online. These organizations are an excellent source of information about opiate addiction and may answer general questions about drug addiction, available treatments, and when to seek professional help.
- Substance Abuse and Mental Health Services Administration (SAMHSA): 877-726-4727
- National Institute on Drug Abuse (NIDA): 888-696-4222
- National Suicide Prevention Lifeline: 800-273-8522
Additional Opiate Helplines
If you or someone else you know is in a genuinely life-threatening situation—such as opiate overdose—call 911 for emergency medical assistance.
But for non-emergency issues, you can reach out to several other hotlines for information about opiate addiction treatment. They will walk you through your current situation and direct you to the right place to get you the help that you need.
- Covenant House Teen Hotline: This organization has served the needs of runaways in crisis for many years since they may be more likely to encounter issues with drugs and alcohol because of fleeing an abusive home environment or even human trafficking: 1-800-RUNAWAY (786-2929).
- Crisis Text Line: The only national hotline designed for those in crisis who prefer texting as a form of communication: text CONNECT to 741741.
- The Trevor Lifeline: This hotline was designed for any member of the LGBT community—those with questions about their sexuality, or friends and family of these people—because of the disproportionately high levels of suicide and addiction within this community due to being targets of bullying, hate speech, and societal stigma: 1-866-488-7386.
- Centers for Disease Control and Prevention. (2016). Drug Overdose Death Data.