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Heroin and prescription painkiller medications are addictive narcotic drugs that are classified as opioids because they either directly derive from or are synthesized to resemble opiate alkaloid substances originally sourced from the opium poppy.1,2 Opioid addiction claims thousands of lives every year—research by the Centers for Disease Control and Prevention shows that opioids were involved in 47,600 deaths in 2017 alone (67.8% of all drug overdose deaths).3

What Is an Opiate Addiction Hotline?

Opiate addiction hotlines are lifelines to many who feel that their opioid addictions are out of control. Today, drug abuse hotlines abound for good reason. Never have we needed opiate helplines like we do today given our nation’s current epidemic.

Many opiate help hotlines are operated around-the-clock and are able to offer compassionate support, even if you need someone to talk with at 3:00 a.m. Depending on the hotline, the person at the other end of the line can:

  • Talk you through a crisis.
  • Provide you with people and places to contact for further help.
  • Give you information about how to help a friend or family member. Opiate helpline calls are completely confidential.

What Questions Should I Ask an Opiate Addiction Hotline?

Perhaps you would like to pick up your phone, but you feel unsure of what to say. These are some common questions that come through opiate abuse hotlines from people who are seeking help:

Calling an Opioid Addiction Helpline for a Loved One

If you are seeking services for a person other than yourself, you might ask:

  • Would my family member or loved one benefit from addiction treatment?
  • How can I help my loved one find treatment?
  • What types of treatments may be offered for specific substance abuse disorders?
  • How long can treatment take?

Should I Call an Opiate Hotline?

opiates hotline

If you are contemplating opioid addiction treatment for yourself or another person, getting information is the first step. Calling a narcotics hotline requires no commitment, but the information you receive could change your life. Remember, the hotline is completely confidential, and you will talk to someone who understands your struggles and will make no judgments.

The hotline can provide information about some of these issues:

  • Types of therapeutic settings to choose from and how to find the right one.
  • What might occur during detox.
  • What medications, if any, might be prescribed.
  • What various types of treatments may be offered.
  • General information about opiate addiction.

National Opioid Hotline Numbers and Resources

Knowledge is an excellent weapon when fighting drug and alcohol addiction. There are many various government resources that can be easily accessed online. These organizations are an excellent source of information about opioid addiction and may answer general questions about drug addiction, available treatments, and when to seek professional help.

Additional Opioid Abuse Hotline Resources

If you or someone else you know is in a genuinely life-threatening situation—such as in the case of opioid overdose—call 911 for emergency medical assistance.

For non-emergency issues, you can reach several other opiate addiction help numbers for information about opioid use and opioid addiction treatment resources.

  • American Addiction Centers: AAC has established treatment centers across the country. You can contact us free at to ask questions about substance misuse and find rehab facilities for drug and alcohol addiction.
  • Covenant House Teen Hotline: This organization has served the needs of runaways in crisis for many years, since they may be more likely to encounter issues with drugs and alcohol because of fleeing abusive home environments or even human trafficking: 1-800-RUNAWAY (786-2929).
  • Crisis Text Line: The only national hotline designed for those in crisis who prefer texting as a form of communication: text CONNECT to 741741.
  • The Trevor Lifeline: This hotline was designed for any member of the LGBT community—those with questions about their sexuality, or friends and family of these people—because of the disproportionately high levels of suicide and substance addiction within this community due to being targets of bullying, hate speech, and societal stigma: 1-866-488-7386.

How to Find Help for Opioid Misuse or Addiction

If you or a loved one is struggling with opioid addiction, help is available and recovery is possible. Professional treatment can start anyone battling a substance use problem on the path to a happier and healthier life. Rehab programs are located throughout the U.S., and many offer specialized treatment that can cater to individual needs. You can use SAMHSA’s Behavioral Services Locator to search for treatment centers. Many state government websites will also provide local drug and alcohol resources to those in need. To find your state government’s website, do a web search for your state name and ‘.gov.’ Once your state website is located, substance use resources shouldn’t be hard to find, and they should provide further phone contacts for your assistance.

American Addiction Centers (AAC) is a leading treatment provider and has trusted facilities across the country. To learn more about rehab programs and treatment options with AAC, acquire opiate addiction resources, or receive helpful advice, please contact one of our caring admissions navigators free at .

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