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1st Step Behavioral Health

4.6 Excellent (95 Reviews) |
/
4.6
Excellent
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3685 North Federal Highway
Pompano Beach, Florida 33064

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Private/Secluded
  • Residential Neighborhood
  • Beach Community
  • Oceanfront

Facility Highlights

Life Skills

Relapse Prevention

Substance Abuse Education

Joint Commission Accredited

Alumni Groups

Family Group

Case Management

Holistic Therapy

Individualized Treatment Plans

Philosophy

1st Step Behavioral Health’s drug addiction treatment is committed to helping the individual, not just treating the addiction. Each person has their own story, their own unique history and experience with how and why addiction and mental health concerns became a problem. While various factors may play a common role in how addictive patterns effect behavior, it’s not realistic to expect there will be a singular method of treatment which will work for everyone. At our alcohol and drug treatment center, programs and methods are customizable to suit the individual. Group, individual and family therapy and involvement will be a part of the care offered at 1st Step. However, none of our clients will be treated like a number in a group, and each will be given independent and thorough consults, assessments and feedback. What you can expect from 1st Step Behavioral Health is a highly personalized level of care which makes the distinction of having a significant and lasting impact in our client’s recovery.

Testimonials

  • "This is Maureen L, and I am just writing to let you know of how truly blessed I was to go through 1st Steps program. The staff at 1st Step has definitely saved and changed my life. Today I am truly grateful for having got the opportunity to go through First Steps program. I do not believe that I would have gotten the help that I needed if I were to have gone somewhere else. I am truly blessed to have the life I was given today due to First Step. I have an external amount of gratitude for the staff and clients as well. Christina was my clinician and I was truly blessed to have gotten her. I just want to give a huge thanks to all of the clinicians; Jill, Janice, Jen, Nancy, Alexis, Mike, and especially Christina. As well as the other staff members Gail, James, Naz, Amy, Suzy, Janea, Claudia, Shawn, Anette, Vandy, and all of the other techs and most importantly Gus. I greatly appreciate all of you from the bottom of my heart! Please stay in touch."
  • "I rarely write this sort of thing, but if it will help just one person to choose 1st Step for themselves or a loved one, it will have served its purpose. From the first second I called, I felt more at ease than I ever had before. As a mother of an addict, the call is never easy and I had done it several times before. My son was in and out of several treatment facilities; 4 or 5 as I remember. None of them can compare to 1st Step and their incredible staff. Every one of them treated my son with the dignity and respect he needed to believe in himself. They genuinely cared about him and gave him the tools he needed to get and stay clean for over 8 months now. My son’s counselor Alexis even helped me to understand things differently than I had been. I would like to thank Naz, Alexis, Marty, Susi, everyone at 1st Step and most of all Gus. Without him, none of it would be possible. I now have my happy and healthy son back. God bless you all!"
  • “We have been in and out of rehabs for 6 years, trying to help our daughter deal with this dreadful disease. Every time, we would come away frustrated over the lack of help she was getting. Constant relapses and close calls with death had our family so disheartened as to wondering if our daughter would ever recover. Until we found 1st Step. Not only is she thriving now, but our entire family was educated on the whole disease process of addiction and how important it is to give the right kind of support. The entire 1st Step staff have become like our adopted family. More importantly, they have become like our daughter’s 2nd family. I cannot say enough about the 1st Step model to recovery. Thank you for giving us hope and restoring our faith!"

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Social Media

Disclaimer

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Meet The Staff

Augustine Crocco, LCSW
CEO

Gus formed 1st Step Behavioral Health on the concept of providing a full continuum of care. We pride ourselves on having achieved the goal of becoming one of the few accredited care facilities that determines their client’s discharge date based upon clinical assessment rather than financial resources. Our goals extend beyond the client’s enrollment in our program as we continue to provide support and encouragement well beyond discharge.

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Naz Andekian
Director of Program Development

Naz Andekian Joined 1st Step in 2014 as Director of Program Development. After working 4 years as director of admissions in steps to recovery, Naz brought his expertise and knowledge to First Step Behavioral Health. Naz was a client in 2010 and says he knew this place had the ability to save and change many lives. “I am grateful to have been given this opportunity to work for the very place that saved my life, and now work with humility as part of a team that helps others to save their own on a daily basis.” Naz is convinced that he works for the best treatment center in the nation, and is proud to be part of such a caring team of individuals who always put the needs of our clients first.

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Marge Allen
Executive Administrator

Marge joined the 1st Step Behavioral Health family in 2005 as an administrative assistant and has since become the executive administrator. With a degree in science and as a Certified Medical Professional with over 25 years’ experience in the medical and administrative fields, Marge is a leader for the entire staff. She is chiefly responsible for all financial operations and her fiscal management and budgetary knowledge allows 1st Step to provide all clients the best possible care. In addition, Marge is a hands-on administrator, committed to her staff and an active member of the day-to-day operations.

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Shawn Hunsberger LPN
Medical Support Supervisor

Shawn is a senior member of the staff and has been with 1st Step for over 10 years. Shawn came to 1st Step as a client in 2005 and started her journey of recovery. She knew that she was in a special place and wanted to be a part of helping others change their life just as she did. Over time, Shawn has become one of the pillars here. She quickly progressed in the company, starting as a Behavioral Health Tech and is now the Medical Staff Support Supervisor. Her continued education, passion and personal experience is what makes her such an integral part of 1st Step. Shawn is responsible for overseeing the nursing staff and meeting with every client to ensure they are receiving the help they need. Shawn not only takes care of our clients at 1st Step but also takes her care-taking skills home with her to look after her three dogs, two cats, and two ducks. Shawn will soon be a Registered Nurse as she finishes her schooling at the end of 2015.

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User Reviews

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1.3
N/A
DO NOT SEND YOUR LOVED ONE HERE. IT MAY AS WELL BE JAIL. TREATMENT IS ALMOST NON- EXISTENT. THIS PLACE IS A BAD JOKE.
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5.0
Excellent
While I feel that I didn\'t get as much value from the program than I could, the most positive aspect of my experience was interactions with the clinician; I honestly cannot articulate the effort my clinician put into helping me during a time of crisis; efforts that are dearly appreciated today. I believe I fell in love with my clinician after recollecting on the interpersonal interactions necessary for successful treatment. While the end goal was not attained, the memories of the devotion my clinician emulated will forever resonate in my being, thus making me a better person; despite completely conquering my deep-seeded issues. Nonetheless, the genuine love that I built with my clinician give me hope and faith.
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5.0
Excellent
Everyone at first step truly cares, they have saved my loved ones life. I highly recommend them to anyone needing and wanting to get better.
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2.3
N/A
So, what is there to say about this place. I am what First Step would call \"a pro\" and have attended numerous treatment centers over the course of the years. I have grown to develop a certain level of care and treatment to expect and this place completely took me off guard. I\'m not sure if everyone who had rated this place so highly just hasn\'t experience any other type of therapy, but I found this place to be a joke. They have the \"beat you down to build you back up\" approach to their therapy, and maybe it\'s just me who does not respond well to that sort of treatment, but I found it to be degrading and humiliating. We as addicts and alcoholics have beaten ourselves up out there for so long, I don\'t need a rehab facility to tell me I\'m a piece of crud and that I\'m stupid or that I NEED First Step and their treatment or else I\'m definitely going to die...The owner also claims to have a masters degree, but lacks elementary level grammar (he can\'t differentiate the words chose/choose, breath/breathe, spells dying \"dieing\", and calls the neurotransmitter in the brain \"epiphedrine\" when it is actually epinephrine [this one I had heard numerous times in my short stay]). They also claim to be 12-step based, but only take you to one maybe two outside meetings a week, and they also neglect to teach meeting etiquette while at the facility. The \"group\" therapy is basically the entire group focusing on one person while their peers attack them and tell them where that person is in their recovery, instead of maintaining the \"I statement\" philosophy that is practiced in the rooms. When EVERY group is like this, it\'s difficult to learn anything from that said group. As far as the one on one therapy goes, I was there for 2.5 weeks and NEVER had a one on one session with my primary therapist. That goes to show you how attentive they truly are. As far as being drug tested 3 times a week: they can charge your insurance a lot of money per test, which is why they do it, to make more money off of you. And I understand that there are people who work in treatments who genuinely care, but this place is like every other treatment center, in which it is a business. They are constantly preaching that they scholarship everyone and are the first to tell people when their insurance runs out, but at the end of the day they are a business and need to make money. It is almost as if they don\'t want people branching outside of First Step. They encourage you to have a sponsor who went through the program and to really only associate with people in and who have gone through the First Step program. The world is larger than First Step, and in the rooms you are encouraged to build as many positive sober relationships as you can. I feel as if this program does not fully prepare you for the real world, and once you\'re thrown out into reality, you have no idea what to do. In my case, there was one night in which I had packed up and wanted to leave, but over the course of the night I had changed my mind and decided to stay. The owner called me out in the morning big group, told me to pack my stuff up and get out of his treatment center. All because as a drug addict I was having a craving and had wanted to leave one night. The staff is completely unprofessional, and not only are the therapists/owner completely unethical and inappropriate...I have never had techs disrespect me at the level the techs at this place did. Constantly patronizing you and treating you as if you are less than a human. I probably could continue writing about this place, and if you are still with me, PLEASE find another treatment center. Their detox is terrible, the staff is unprofessional, and the therapy is degrading and unhelpful. Thank you.
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5.0
Excellent
Extremely caring and friendly staff willing to help you in anyway possible. This treatment center is like no other.
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5.0
Excellent
They are able to tailor their clinical treatment to accomadate and meet the needs of a variety of people They could use a few more creativ outlets for people which they are working on I am so forever greatful for this treatment center. The entire faculty and staff made me felt so loved and cared about by a place that saw me at my lowest points. They loved me while I cannot love myself and believed in me when I had no hope of recovering. This place had literally given me the tools to save my life and is still continuing to do so. All of the therapists know each of the clients as well even if they are not your primary clinician. My clinician is seriously a godsend. I don't know if I could have made it out of the trenches without her love and support. I am forever greatful for first step and anyone would be blessed to get the opportunity to go there.
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5.0
Excellent
Everyone is great there . They don't co sign anything . They make you see the reality of this disease . Great inpatient and After care program . Best of the best
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5.0
Excellent
Amazing clinicians, CEO runs group, understanding, helps you out with everything possible None 1st step saved my life. I was nothing and going no where. 1st step got deep down into the problem helped me figure out why I was using and helped me get past it. Gus never gave up on me. ff. I recommend 1st step to anyone who actually wants help and actually wants to better them selves. Without this program I wouldn't be where I am today. Thank you so much 1st step for helping me better myself & becoming a better person!
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5.0
Excellent
Program Effectiveness, Well-trained staff, Top amenities. Because of insurance reasons, no facility would take me. I got in touch with the staff at 1st Step Behavioral Heath who was willing to give me that opportunity. 20 months later I am still sober. Not only was the program effective, their alumni and aftercare programs contiues to support clients long after they're discharge from the program. I am forever grateful for the opportunity that was given to me and I couldn't be more proud to be part of the 1st Step Family.
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5.0
Excellent
The staff interaction with clients is unlike any other place. They genuinely care about your well being and about you succeeding. They're always there to go back to. They're very well structured. They help build you up to be the best version of yourself and give the necessary tools you need to succeed once you leave the facility. This is the greatest place I've been, I wouldn't still be sober almost two years later today if it weren't for 1st Step.
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5.0
Excellent
They get to the bottom of your co occurring issues and build you back up.
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5.0
Excellent
Amazing staff members who never give up hope in clients and who actually care from the bottom of their hearts, best group therapy I have ever seen in treatment centers, comfortable living environment, I could go on and on. I wouldn't put anything here because they saved my life I have been to many different treatment centers and First Step BH is by far the best ran facility of them all. Every staff member there cares so much about the clients. When I went to First Step for my first time, I acted out the entire time and should have been kicked out. However, First Step never gave up hope in me. I went through that program five different times, and the staff members have become my family.
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5.0
Excellent
Their staff is second to none from BHTs up to the CEO. The staff know each of the clients and their individual needs. Focus Lack of outside meetings. If you want to get quality treatment and be cared for by a staff that truely cares, look no further. Clients are more than clients, they are treated as family. I have never seen so much care for the individual as i have here. They will not give up on a client period.
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5.0
Excellent
The staff caring. My daughter was in several and this is by far the best caring and effective facility.
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4.0
Great
Caring well trained Staff Promotes interactivity with other patients Provides knowledge about the disease Both group and one on one sessions Supervised outside meetings, gym, church... Apartment style arrangements foster independence and interdependence Assignments that allow increased priviliges No facility is perfect . I began my journey to recovery on 5/30/14, being my 1st treatment center, I didn't know what to expect. It was a difficult and rigorous process, but truly rewarding. I'm back home after 56 days in treatment adjusting well to my life, family and friends. First Step will work for anyone willing to give their best to the program there! I also made some lasting relationships with my fellow clients while in treatment. We're all the same, no mater what the addiction and circumstances with us are. The 12 Steps work, and I'm excited to continue living their principles!
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4.7
Excellent
The staff at First Step Behavioral Health truly cares about each and every clients sobriety. They go above and beyond for their clients. It would be nice if facility offered yoga or guided meditation. it has been a little while since I've discharged from their so it is possible these things have been added into treatment. I've been to about 4 facilities for my substance abuse prior to admitting to First Step. No other place has helped me the way they have. The owner takes his time and is extremely involved with the clients treatment. If I know someone that is struggling I always recommend this place. This place is for people that are truly looking to change their lives for the better.
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4.0
Great
Very professional and takes a different approach to get to the root of your issues! Your pretty much in TREATMENT group 8hrs out of a 9hr day..! Very repetitive as well! Overall great facility if you want to stay clean
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5.0
Excellent
the owner and staff really care and it shows. they are all heavily involved in everyone's individual treatment plan and aftercare treatment plan. I flew down from PA and was placed in this treatment center. I was scared and lost. they made me feel welcome, the community as a whole was very supportive. the staff and administration really cared and spent time to talk to you. from the technicians to the ceo, they all played a part and donated their time and effort to help me in my treatment plan. the facility was well structured and clean. I would recommend and have recommended this place to anyone seeking help or struggling. the time spent here jump started my recovery and gave me the tools needed to suceed
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5.0
Excellent
How involved the counsellors are with the clients . This is an amazing treatment center . The counsellors and the wonder actually care about each and every client . They break you down by making you talk about trout weaknesses or problems in your life and then build you back up to be able to deal with triggers and the "real" world
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4.0
Great
Ability to deal with the hard core issues of the clients Age difference focus. And also DOC focus. Separate the men and women.
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1.0
N/A
What kind of narcissistic man posts a larger than Life picture of himself on the first page of a substance Treatment facility website ? This man, that\'s who ! Don\'t waste your valuable time and money at 1st step. It\'s Nothing more than a churn and burn money operation Acting as a guide for \" helping those with addiction \". There Are many reputable treatment centers in South Florida ! Unfortunately \"This guy and his posse of scammers \" give The trusted ones a bad name. Take some advice and stay Far, far away !
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5.0
Excellent
Everything about it very loving caring peoole. I've been to several facility's and this is the best treatment center I ever been to its not a place that you can push over and think your going to skate bye your are going to do work they don't play with you they are serious
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No Rating
Amazing clinicians, CEO runs group, understanding, helps you out with everything possible. 1st step saved my life. I was nothing and going no where. 1st step got deep down into the problem helped me figure out why I was using and helped me get past it. They never gave up on me. My amazing clinicians were always there with open arms and never let me slack off. I recommend 1st step to anyone who actually wants help and actually wants to better them selves. Without this program I wouldn't be where I am today. Thank you so much Gus & the rest of 1st step for helping me better myself & becoming a better person!
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5.0
Excellent
This facility did everything to make my spouses admission an easy process.
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No Rating
Everyone is great there. They don't co sign anything . They make you see the reality of this disease. Great inpatient and After care program . Best of the best
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4.7
Excellent
The staff at First Step Behavioral Health truly cares about each and every clients sobriety. They go above and beyond for their clients. It would be nice if facility offered yoga or guided meditation. it has been a little while since I've discharged from they're so it is possible these things have been added into treatment. I've been to about 4 facilities for my substance abuse prior to admitting to First Step. No other place has helped me the way they have. The owner takes his time and is extremely involved with the clients treatment. If I know someone that is struggling I always recommend this place. This place is for people that are truly looking to change their lives for the better.
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5.0
Excellent
How involved the counsellors are with the clients. This is an amazing treatment center. The counsellors and the wonder actually care about each and every client. They break you down by making you talk about trout weaknesses or problems in your life and then build you back up to be able to deal with triggers and the "real" world
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5.0
Excellent
Their staff is second to none from BHTs up to the CEO. The staff know each of the clients and their individual needs. Focus Lack of outside meetings. If you want to get quality treatment and be cared for by a staff that truely cares, look no further. Clients are more than clients, they are treated as family. I have never seen so much care for the individual as i have here. They will not give up on a client.
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5.0
Excellent
Amazing staff members who never give up hope in clients and who actually care from the bottom of their hearts, best group therapy. I have ever seen in treatment centers, comfortable living environment.I have been to many different treatment centers and First Step BH is by far the best ran facility of them all. Every staff member there cares so much about the clients. When I went to First Step for my first time, I acted out the entire time and should have been kicked out. However, First Step never gave up hope in me. I went through that program five different times, and the staff members have become my family. Thanks to First Step, Naz and Gus especially, I have over a year clean. I could have never gotten here without them.
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5.0
Excellent
They get to the bottom of your co occurring issues and build you back up.
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4.0
Great
Ability to deal with the hard core issues of the clients. Age difference focus. And also DOC focus. Separate the men and women.
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5.0
Excellent
They are able to tailor their clinical treatment to accomadate and meet the needs of a variety of people. They could use a few more creativ outlets for people which they are working on. I am so forever greatful for this treatment center. The entire faculty and staff made me felt so loved and cared about by a place that saw me at my lowest points. They loved me while I cannot love myself and believed in me when I had no hope of recovering. This place had literally given me the tools to save my life and is still continuing to do so. All of the therapists know each of the clients as well even if they are not your primary clinician. My clinician is seriously a godsend. I don't know if I could have made it out of the trenches without her love and support! I am forever greatful for first step and anyone would be blessed to get the opportunity to go there.
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1.0
N/A
Very rigorous counseling sessions A few decent counselor Very good behavioral health technicians. Owner is inappropriate and makes abusive comments about people's charector during sessions. The counselers are miserable and made recovery seem unappealing to me at the time (I now have 2 years clean)
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5.0
Excellent
The staff caring. My daughter was in several and this is by far the best caring and effective facility.
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4.0
Great
Very professional and takes a different approach to get to the root of your issues! Too long of a day during the week. Your pretty much in TREATMENT group 8hrs out of a 9hr day. Very repetitive as well! After 30 days you begin to hear the same information over & over, too many urine drug screens throughout the week as well! Urinating in a cup 4x a week while IN PHP treatment is too much. Overall great facility if you want to stay clean but if not then ur going to be in hell for 60+ days
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No Rating
Caring well trained Staff, Promotes interactivity with other patients. Provides knowledge about the disease. Both group and one on one sessions Supervised outside meetings, gym, church. Apartment style arrangements foster independence and interdependence. Assignments that allow increased priviliges. My 1st treatment center, I didn't know what to expect. It was a difficult and rigorous process, but truly rewarding. I came there thinking that addiction was a moral issue that needed to be overcome by willpower alone, and left understanding that it's a neurological disease that I can only deal with "one day at a time" by reaching out to my Higher Power-God who works in my life through other people, when I reach out for help. I'm back home after 56 days in treatment adjusting well to my life, family and friends. First Step will work for anyone willing to give their best to the program there! I also made some lasting relationships with my fellow clients while in treatment. We're all the same, no mater what the addiction and circumstances with us are. The 12 Steps work, and I'm excited to continue living their principles! "Many of us have said, 'Take my will and my life, guide me in my recovery, show me how to live (clean)
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5.0
Excellent
Extremely caring and friendly staff willing to help you in anyway possible. This treatment center is like no other.
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5.0
Excellent
The staff interaction with clients is unlike any other place. They genuinely care about your well being and about you succeeding. They're always there to go back to. They're very well structured. They help build you up to be the best version of yourself and give the necessary tools you need to succeed once you leave the facility. This is the greatest place I've been, I wouldn't still be sober almost two years later today if it weren't for 1st Step.
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5.0
Excellent
Strengths: Program Effectiveness, Well-trained staff, Top amenities. I found myself locked up again. I made a decison to go to treatment rather than jail. My insurance company would not cover my 28 day stay because "I didnt have that bad of a problem". We used my college money, my parents savings and loans from family to cover the out of pocket cost. And after 21 days in treatment, I haven't changed and I still wanted to use. My plan was to leave NY and start over in FL. Because of insurance reasons, no facility would take me. I got in touch with 1st Step Behavioral Heath who was willing to give me that opportunity. 20 months later I am still sober. Not only was the program effective, their alumni and aftercare programs contiues to support clients long after they're discharge from the program. I am forever grateful for the opportunity that was given to me and I couldn't be more proud to be part of the 1st Step Family.
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5.0
Excellent
Clinical staff is excellent with clients. Residences are clean and well maintained. Too much free time. Great treatment center to be a part of.
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4.7
Excellent
Good program,
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5.0
Excellent
Good facility, need more faith based activities.
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4.7
Excellent
COMPASIONATE UNKOWLEDGABLE CLINICAL STAFF BUT NO ART/MUSIC THERAPY, FSBH AND GUS SAVED MY LIFE!
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5.0
Excellent
12 step based program, therapy. Activities can be improved. I went to the program nine months ago. It was a good facility. They don't coddle the person and treat them as adults. The work I did in there was the foundation to build and progress as a human in the real world. I have and would recommend the facility to anyone struggling with this disease.
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5.0
Excellent
Good facility with good accommodations
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4.7
Excellent
caring for clients, enough punishments. if you need that push of reality then you should be here. its not a joke life is serious
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5.0
Excellent
CEO is actively involved in program's affairs, most notably the welfare and quality of life of each client. - Staff give their heart and soul to their work w/ clients (and geniunely want to see them thrive in recovery). This is the first treatment program I have worked at in my 18 years of experience in the addictions and mental health field where recovery and treatment services are provided with the use of brutal truth and selfless love. This facility is much, much more than a "business"; it's a a team of persons committed to helping each client avoid avoidable suffering and reach their fullest human potential.
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5.0
Excellent
They actually care about saving lives not money. This place changed my life. I was a chronic relapser with multiple facilities. They open their arms to me like family. The structure which i received was exactly what i needed. If you wanna learn how to change your life forever i suggest this place. I just celebrated 2 years clean and sober after 20 years of abuse. I am forever in debt to first step.
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3.7
Very Good
Getting to the source of the problem, utilization of the 12-step approach, excellent therapists and owner. Facilities aren't glamorous but it's simply non-essential in my opinion. This place saved my life. I've been to spa-like treatment facilities and they didn't do anything for me. If your life depends upon getting clean and/or sober, then this is the only place you can trust to do that.
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5.0
Excellent
Staff, housing, extracurricular activities, This place does the job right
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5.0
Excellent
Overall a good program, if anything should improve the holistic offering.
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5.0
Excellent
No nonsense approach to saving lives. This facility without a doubt saved my sons life. He had been to others before this one and relapsed every time. This one really hit home for him and I am so thankful everyday. They truly care about each and every client in their care. They bend over backwards to give their all to save lives.
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5.0
Excellent
Personalized treatment, Outstanding staff goes above and beyond what is required.
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5.0
Excellent
Caring, doesn't make false promises, true to their word, compassionate, clinicians are smart, well trained, and are true advocates to their clients. This facility was amazing. This facility really cares about individuals and their families. They are true to their word, and will work with clients and families to help an individual maintain long-term sobriety and help them be ready to be a [sober] productive member of society upon discharge. I would recommend this facility to anyone.
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5.0
Excellent
-Well-trained and beyond caring staff -Individualized and thorough treatment methods; CEO and founder is integral part of group therapy sessions; chronic relapsers are welcomed back out of extreme care and concern from the staff. This almost acts as an enabler for said clients. First Step Behavioral Health saved my life. I'm sure that gets tossed around a lot on sites such as these but in this case that couldn't be more truthful of a statement. I was given a second chance at life thanks to the staff there, and they put me in a position when I did complete treatment to continue growing and begin to thrive. This industry will tell employees to leave their work in the office, but that's not how First Step does it. They care and support their clients to an almost extreme degree because that's how committed they are to their client's success outside of their program. It is a special place ran by special people who make special things happen for the hungry, angry, lonely and tired souls that walk through their doors.
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5.0
Excellent
People that actually care. Owner runs groups. Sholarshipped me 3 times. Place is a miracle. This is the best rehabilitation facility in florida. Possibly the nation. If you honestly want help. And are willing to go to any length. They will help you more than anyone else.
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5.0
Excellent
No Matter what they share their love and support... The facility never gives up on one person... Its and strength and a weakness...They showed me the meaning of true GRACE.... Kept me in full treatment and extended me when I needed more time.
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5.0
Excellent
They really care about the patients, the counsellors there are awesome. They do anything to help even if that means giving somebody a scholarship to save there life. you don't have a long lunch break and you have to travel back to residency during that short break. This is the best program I've ever been to hands down. It changed my life and my perspective on this disease. If you want a place that truly cares about you and helping you start your new life then go to first step.
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4.7
Excellent
Relapse Prevention, Co-occuring disorders, Family atmosphere, No beach access. This program has helped multiple family members that are both still sober today. One for over 5 years... They really bring an honest non fluff clinical approach that is difficult to buy into but we have seen the results first hand. They brought a very loving, family type feel to us that we greatly appreciated.
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5.0
Excellent
The caring staff is surpassed by none as they treat you like family and have your best interest at heart. Not only do they educate you about addiction, they give you the tools to live a normal life with addiction. I thought leaving my family would be hard but I realized going to another state allowed me to focus solely on treatment. The treatment providers are very knowledgeable about customizing a treatment plan for each individual to live a full life with addiction. I would recommend making First Step Behavioral Health my first call when considering treatment.
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3.0
Good
Good Relationship with Clients and Alumni. Need more Organization. They are good, with a little kinks. They have potential to be better.
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5.0
Excellent
The staff really cares and wants to see their clients recover
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5.0
Excellent
Caring and compassionate, First Step treatment center is without a doubt one of the best in the country. I've had friends and acquaintances from up north coming to the Center for help. I've seen people who've tried rehab several times and failed. Once coming to the center, I was amazed to see their recovery. The staff is wonderful and I can't say enough about the kind understanding people that work here. This place is full of life-saving angels.
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5.0
Excellent
The Treatment Center saved my daughter's life. The staff was great, they truly cared about her well-being and helped her get better. They did everything in their power to help her and gave me my daughter back. The staff and owner are caring and work very hard to help everyone recover. I highly recommend this treatment center.
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4.3
Great
The staff genuinely care about clients. limited wheelchair access. Our clients leave treatment with the knowledge that staff are here for them beyond the treatment experience.
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4.7
Excellent
Family aspect, individualized treatment, psychoeducation groups, quality case management, Client centered treatment facility, very family oriented, scholarships offered, no client turned away. Full service from detox to out patient
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5.0
Excellent
The primary strength of 1st Step Behavioral Health is assuredly the level of attentiveness and dedication of the staff. Unlike many agencies that I am familiar with, the staff at 1st Step takes an invested approach to their clients' continued care offering support and guidance not just during their admission but through their accompanying sober living and alumni programs. As cliche as it may sound, sometimes the staff can care too much. As a former client at 1st Step I am happy to report that I have been clean and sober for over 4 years. I have no doubt that the attention and care that I received at this program is the primary factor which can be attributed to my continued success in recovery because they opened the doors for my continued development as a recovering person.
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5.0
Excellent
Program Effectiveness, Aftercare/Alumni Programs, Very Caring Supporting Staff, Access to LA Fitness, Weekly Activites, Nutrition Education, HIV/STI Testing
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4.3
Great
Provides excellent group as well as 1 on 1 counseling, passionate staff, provides the tools to help build a sober lifestyle, I got sober here almost two years ago, they saved my life, they have an alumni program, that I'm involved in, and have continued to be a part of my life, and offered continued support when the going gets tough, even though I've left their care well over a year ago
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4.7
Excellent
Dedicated, therapeutic, loving but Sometimes too caring. Quality of TX is 2nd to none.
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5.0
Excellent
Great team work. Positive staff. Communication. It has most of what a person seeking help needs
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5.0
Excellent
Following up with clients was good but communication needs improvement. They really go the extra mile in helping individuals to getting their lives back in order.
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5.0
Excellent
Education, there method in dealing and knowing how to deal with an right off the street addict. from an addict detoxing during the 1st 3-4 weeksI would have to say from my espirance and the close friends that I acquired during our treatment, is that every one gets the same treatment and education and time, yet everyone leaves with so many different answered question and discoveries about ones self and a clearer insight on the directions of life that one should follow in order to be restored back to a wholesome life and more so how to keep it
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5.0
Excellent
They treatment they provide for all members and family members. Everyone was friendly and provided a great experience.
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4.3
Great
Counselors experience, Support of staff. Introduction to 12 step program Emphasis on overall wellness. The counselors and staff care, they care about helping people get well and stay well. You know that right away. Lack of outdoor facilities to accommodate group activities. On my first day at 1st Step, the owner asked me, "How are you feeling today?" and I told him, "I feel safe today." I hadn't felt safe in a very long time and I was afraid that I might never, ever feel safe anywhere, ever again. I was afraid that it would only in rooms and institutions that I would be safe, that I could stay Sober. 1st Step taught me, they helped me find the place inside myself that could give me that feeling of safety. It was not easy. It was in fact very, very scary. But I felt safe to share my secrets, to give up the pretense of the girl who had it all together and was FINE. I listened and I learned. I stayed two months in inpatient treatment. I stayed in the Sober Living Community for another 6 months until I had the confidence to return home and resume my life as a grateful, Sober, woman. If you're ready to give up and try anything, do anything to get better, then 1st Step is the right place for you.
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5.0
Excellent
Positive program, My loved one attended this facility for her addictions. After the treatment and guidance she recieved from 1st Step she returned as the person I had always looked up to while growing up. She has been sober since her experience there and I want to thank this facility and the people that work there for helping her and guiding her back on the road to success! It was truly a positive experience for us all.
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No Rating
Great place to work where we provide hope to all of our clients
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5.0
Excellent
This place saved my life. Gus and his staff are amazing.
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5.0
Excellent
I had an extremely positive expirence attending this treatment center. The staff is very caring and remains available after you have left. The owner is even involved with the clients himself. Myself and others I keep on contact with have continued to stay sober due to what we recieved from our experience at First Step. Addmissions was exceptionally helpful as well.
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5.0
Excellent
First step is an amazing place! iv\'e been through several different treatment centers and first step is by far the most loving, well run, and effective place. First step played a huge role in saving my life. A year and a half later i am still frequently coming back for visiting the staff and other patients to say hi. I am forever grateful for this community. First step is a lot more than a treatment center to me; First step is my family away from my home. When someone asks where they should go or what they should do for help i always suggest First Step.
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5.0
Excellent
First step saved my sons life thus saving mine as well. The intense no nonsense treatment really turned him around. As well as a full year in halfway house. He had tried and failed at other rehabs but this one was really special. The staff treated him like an important family member. I am proud to say that he now is employed there and loves his life! I highly recommend First Step Behavioral Health. Never give up hope!
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5.0
Excellent
1st step behavioral health saved my life. The staff there are the most compassionate, caring professionals I have ever met. Almost 2 years after completing their program, they\'re still in my life, and have offered me help when the goin gets tough! If your looking for help, this is the place you wanna be.
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5.0
Excellent
Very strong, effective program. Making this review 2 years since I was a client at the facility, I am proud to say that they have set a solid foundation for the free life that I now get to share with my friends and family. I have been to some of the best rehabs in the country, yet this is the one that changed my life.
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4.7
Excellent
It was a great place to build a foundation of my recovery. The residences were brand new and comfortable. The groups and treatment were far better than any other place i have ever been to.
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4.7
Excellent
The program at first step is based on tough love not tender love, the first two to three weeks clients are usually in shock due to the extreme intensiveness of the program, people that stay benefit persons often want to leave, however the ones that stay and put the effort in are rewarded with healthy sobriety and education on their disease. It is an amazing program I was there 2 years ago and now I am a sponsor. I would highly recommend this program to anyone. The owner and chief executive officer and founder is very deeply involved and somehow knows everybody's first name and is involved in everyone's treatment, he is not there just to make money, I have seen him give out many scholarships two individuals whose insurance has run out and wanted to stay in the program.
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3.7
Very Good
It was a great place. It's way better than any other equally priced facility I've heard about.
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3.0
Good
I did not attend, one of my family members did. Halfway housing afterward helps clients get on their feet in the real world.
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4.7
Excellent
Staff experience was very positive. There is a high recovery stabilization rate. However, logistics were a downfall.
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4.7
Excellent
Only rehab I have been to but would recommend it to anyone. Straight forward no bullshit from some very caring people. Great counselors.
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3.3
Good
I was there for 72 days and a great time learned a lot kept clean also I felt like I was at home. They offer good support, they care and the owner is there everyday teaching. Most other owners don't care and are there for the money. Honestly they don't have any weakness beside they could give you more money for food.
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5.0
Excellent
It was a great mix of ages and young made older folks get humble. IOP with one on one sessions was my aftercare treatment.
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3.3
Good
They only show the detox facilities in the pictures which is much nicer than the actual treatment center. Over a year later I'm still sober.
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4.3
Great
I HAD BEEN TO OTHER PROGRAMS PREVIOUS TO 1ST STEP. THIS TREATMENT CENTER IS UNLIKE ANY OTHER THE STAFF TRULY CARES ABOUT EACH AND EVERY CLIENT. SUCH A SENSE OF FAMILY. THE MAJORITY OF THE STAFF IS IN RECOVERY THEMSELVES. TRUE UNDERSTANDING AND COMPASSION. I WOULD RECOMMEND THIS WONDERFUL PLACE TO EVERYONE WHO TRULY WANTS HELP. IT CHANGED MY LIFE.
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5.0
Excellent
This facility displayed the toughest love... I truly believe that they saved my son's life between his treatment there and the wonderful half way house they placed him in. He lived there for an additional 6 months and an apartment 3 months before returning from Florida.
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3.7
Very Good
Exceptional
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