Alexian Brothers Behavioral Health Hospital - Center for Addiction Medicine

3.8 Very Good (25 Reviews) |
3.8
Very Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1650 Moon Lake Boulevard
Hoffman Estates, Illinois 60169

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

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User Reviews

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2.3
N/A
Although this facility may be good at what they do, I would highly recommend NOT using tthem. Aside from losing the patient belongings, the case mgr. would and could not effectively communicate. After a 5hr intake, I was told it would be 3-5 days for my family member. 9 days later I was told he was discharged, a 1 1/2 hr drive I was told to turn around, couldn’t even see him. Next day, I did not call, just showed up. While being told EVERYONE in authority was in a meeting, I demanded to see the complete charts while I was waiting. THEY DID NOT LIKE THAT... It wasn’t 5min before the program AND patient advocate directors with me saying how sorry they were. Bottom line, in 20 min they found a transfer facility that wasn’t available the prior 5days. Had they not lied to me, I wouldn’t have a problem, but the POA should be informed every step of the way. Look, anyone can feed a boatload of Valium to relieve alcohol withdrawal symptoms. Please do yourself a favor and don’t make it this place. Be well 😊
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5.0
Excellent
Knowledge of staff, hard to park at the facility. Everyone was addressed equally
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3.7
Very Good
Good facility.
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3.0
Good
Clean, good staff, offer lots of programs Follow up was poor I believe the program was successful while my sister was enrolled in it, but I think she was released too soon. She ended up relapsing.
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2.3
N/A
Cleanliness. Nice intake counselors Holistic treatment. Subject matter of sessions is weak and vague. Not specific to addiction. It seems that they're treating every patient with exactly the same spiel. I don't feel that the hospital is well tied with their referral sources or that the information about treatment. Is completely understood by their intake or their counselors nor is it well explained. The subject matter seems to be redundant in sessions and the binder and clipboard notetaking is ridiculous
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4.3
Great
It was a very quiet and clean environment where patients can have time to themselves to go through their treatment without being distracted. It was small. I went there to visit a friend who had been admitted and I spent an hour or so visiting her in a designated room. She seemed to be at ease in the facility and her treatment proved effective as she has been sober for 9 years.
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3.3
Good
Cost was reasonable and They took my insurance Cleanliness, facilities were poor I went do to cost restraints and who would take my insurance, I should have researched other facilities
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4.7
Excellent
Experienced and caring staff, multi-faceted approach. They gave me the physical and mental help and support and knowledgable to deal with my addiction. I will always appreciate them.
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2.7
N/A
Decent facility.
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4.3
Great
Greatly supportive and optimistic of recovery. It was a great success for my brother. He had a great experience and it was very successful.
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3.7
Very Good
They had good knowledge of addictions but the program needs more one on one contact and need better after care program
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4.3
Great
I had went to my first A.A. meeting and found a flyer on a treatment center and went that same day... I have had enough. The staff was very supportive in the process.
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3.7
Very Good
Group sessions were great because others have similiar problems.
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2.7
N/A
I feel the group settings and treatment was good for my son at his age but he wasn't completely motivated to change his drug use or treat his depression immediately. It made him aware he was not alone in his struggle but it took time for him to decide to take action. He did an outpatient treatment, although he learned good coping skills, and liked his counselor, he still made bad choices for a while afterward. I think it is a good facility for someone who is ready to change.
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4.3
Great
They focus a lot on art therapy. They should not keep the self injurers with the eating disorder people because they both need separate types of therapy and have totally different rules there. Keep a tight schedule and routine but yet accommodate handicap people with special needs. Forceful in participating in things you do not or cannot do comfortably.
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5.0
Excellent
Quality work shop sessions with handouts to save for future issues. I have all my material from my stay at Alexian Brothers for future use and to encourage others with issues to "take the step" and stop the suffering, being well. My psychiatrist was over loaded with youth substance abuse cases. He was great but arrived late in the evening. I appreciate his talents and compassionate care with me. I retained him as my psychiatrist even though I drive 1 1/2 hours for my appointments.
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4.5
Excellent
There were good practitioners but they communicated poorly with family.
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4.0
Great
It was a pretty nice place. There is not much in the nearby area.
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3.7
Very Good
This was a good place to go for rehab from substance abuse. It was clean, the staff was caring, and it was affordable.
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3.7
Very Good
Just seemed like there were too many people that they were not given one on one time much. good doctors and nursing staff but there were too many people to help.
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No Rating
Overall, the facility provided quality care that resulted in desired outcome.
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4.0
Great
I was hospitalized 20+ years ago. The facility was not new at that time, but was in excellent maintenance at that time. I was there for 14 days and received excellent care; I responded well to their counseling and treatments. My daughter, 20+ years later found the facility, while updated with the times, to be as well equipped to treat her situation.
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3.0
Good
I learned a lot here.
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3.7
Very Good
I think more family involvement/more visiting would be helpful. The isolation from my family made me more emotionally upset and harder to recover. We were also only allowed to call family twice a day for a few minutes and had no internet access. I had to manage my own diabetes, they did not allow me to have my own blood glucose meter in my room nor snacks to treat a low blood sugar. I had to go out to the desk and wait for them.
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4.3
Great
First psychiatric units are closing when we need them most. I have been in three different hospitals. Alexian Brothers being the best in our area. In patient counselors and the program itself were of value to me. The first few days I did stay in my room. Slowly I began to get out and become part of the groups. I found that I needed to do the work also. The follow up program was also a very important part of my recovery.
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