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Behavioral Wellness & Recovery

4.7 Excellent (10 Reviews) |
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4.7
Excellent
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1301 Wrights Lane E Suite 103
West Chester, Pennsylvania 19382

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Residential Neighborhood

Facility Highlights

Long-term recovery training and strategic planning

Community and peer-based models such as 12-step mutual aid programs

A comprehensive approach to substance use disorder treatment

Philosophy

At Behavioral Wellness and Recovery of Pennsylvania we are committed to being a driving force of empowerment and hope for individuals, families and communities affected by substance use disorders.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

DrugAbuse.com is a third-party resource for consumers seeking addiction treatment. We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and editorial reviews that provide valuable information for people making difficult decisions. DrugAbuse.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Meet The Staff

George Chu
Ph.D

Dr. Chu has a MBA from the Wharton School of Finance and a Ph.D. from Adelphi University. He received his BA from the University of Michigan Dr. Chu has twenty-five years’ experience in operations and finance. He has provided operational support and/or initiated, structured and financed transactions for private companies in healthcare, high technology, manufacturing and in financial services.

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Zach Miers
Lead Counselor

Zach has a Master’s in Professional Counseling from Liberty University and a Master’s in American History. He obtained his CAADC in May, 2016. Has been a counselor since 2013.

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User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
3.0
Good
This place seemed to be the best place for recovery initially for my love one. My love one had been to several other rehabs but was still struggling after discharge. His main concern was not the drugs but mental health treatment. Unfortunately, there actually are no facilities that care for mental health issues soley for adults 18 years and older that are long term facilities. Because many of these patients usually have some form of addiction coupled with their mental health issues, rehab facilities advertise themselves as dual care facilities that treat both concerns. This was the case with BWR promotion when my love one was referred. Because I knew my love one's needs and history I continually asked BWR about the mental health portion of their treatment and how it would fit into my love one's treatment plan. I was assured that this facility could handle the level of care that my love one needed. However, after admission, it became clear that my loved one was not getting the appropriate care needed for their diagnosis. The more I questioned the services provided the less cooperation I and my loved one received. I was told that the psychiatric portion of care was performed via skype and it was done periodically. This was just unacceptable for a patient who was being prescribed medication ( which affects the brain) without any Real evaluation. Looking at someone's face is not a full evaluation when there are other factors to consider that can not be seen via skype. What I did observe through their family intervention meetings were a lot of returning patients which was concerning because you want patients to receive treatment in a caring environment but you don't want patients to feel comfortable enough to want to return. One thing I did think was profitable from this facility as a caring family member was the support meetings which included family and loved ones involved in the treatment of the patients. These meetings provided a lot of information and resources shared by the other loved ones attending the meetings who had been in this battle for a while with the system and other facilities. In addition to information that included their concerns and questions about the care provided by the facility. One of the biggest subjects was the expected transformation of these patients in just 6-8 weeks. To expect the patient to be ready for placement in an unsupervised in a sober house where they are to gain employment, seek a sponsor, attend meetings and begin living drug- free after suffering for years (for some ) with a drug addiction. They are expected to live this new life as normal as they can after only 6-8 weeks of Supervised treatment. To me that's like taking someone who has been wearing braces on their legs for years and you teach them how to walk in 6-8 weeks with the guidance and support and the braces and then you take off those braces and tell them now walk without the support , you can do it because we showed you how and gave you the tools and literature to be able to do it. Good luck. It did not make sense. I would not recommend this place unless you are looking for information or support from other family members or loved one's experiences.
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1.0
N/A
This place is a scam do not send anyone you care about here. All they want is your insurance money.
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5.0
Excellent
From the very beginning of stepping foot into this program, I felt very comfortable with the natural vibe and environment I was put in. I have been to many programs (unfortunately), but BWR helped me reach a point of no return, to the way I was living before. Without the unceasing support from my therapist , and the healing I received throughout the 6 weeks I was there, I don't know if I'd be still sober today, just for today! BTW, the review about the food, not sure what that person is talking about because the food was well above my standards. Willing to bet that same person was eating out of dumpsters before coming to BWR. Thank you, BWR! For saving my life
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No Rating
This is an updated review. After reading this description of BWR. The knowledge that Dr. background is not in counseling but rather in finance adds to my following critique. BWR’s own page states background in startups. In clinical setting, addressing someone as Dr. implies that person is a Doctor in medical or clinical field. My new understanding of founder’s motivations shines a fresh light on the changes that are reported below. This is only meant to share my comparative personal experience. Please take from this review as cautionary warning, review as many treatment centers based on client’s opinions and not self-sponsored reports. I was a client here back the beginning of the year. I had a phenomenal experience then...I relapsed and decided to return. I whole hardheartedly regret my decision. BWR's choice to take clients straight out of jail and prison changed the entire community dynamic. This is not say these clients, and not all, don't deserve help. Both in the clinical environment and the housing situation, staff were ill-equipped to handle the change in the social norm. More group "process" time was spent on jail house law than therapy. For clients that haven't been to or don't come from that background, BWR is doing them a disservice. . Additionally, BWR was in transition between medical staff and a physical location change. The transition, in my opinion was the focus not patient care. The latter should be penultimate. On multiple occasions a supervisor that would allow clients into private office and were accommodated preferential treatment. This is not true of all staff, Senior/Director staff was great. I my opinion, having clean time, doesn’t make you an addiction counselor. Having gone thru treatment may add a layer of empathy. The “You are in rehab, not on vacation” as a response to complaints about the quality food and lack of options doesn’t evoke a sense of compassion. If BWR presorts to have a holistic approach to healing, then dietary conditions are deplorable. The food was provided by another sub-contractor, catering agent. The quality of food and choices were abominable. Chicken, chicken, and more chicken. Salads, wilted and stale were "healthy" option. There were a few meals that were a combination of left over meals. I am sure that each insurance company was billed each client daily for fresh new food, not left overs. I personal watched a bag of frozen meatballs magically become Mexican taco/nacho meat. Unacceptable! I do want to thank those who did help me, however, the business decision to include and rely on adjudicated clientele as a revenue stream has decimated the quality and integrity of BWR's program.
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Official Facility Response
We are very glad to have been chosen as part of your treatment process after your relapse, and certainly hope you have experienced remarkable success in your sobriety efforts. Though relapse is frequently part of achieving long-term sobriety, the fact that you sought help quickly after relapsing speaks positively to your direct commitment to lead a healthy and sober life. Unfortunately, since there are diverse types of doctors, confusion sometimes exists in identifying the specific role of the doctor. Dr. Chu, as shown on this website, is a founder and key member of BWR’s staff. Dr. Chu holds a Ph.D. in finance and is involved in the daily operations and administrative aspects that are critical in providing strong patient care. BWR is delighted to announce that we have brought on an executive chef to improve the quality and consistency of our dietary program and we appreciate your feedback regarding the meal service in the past. To clarify, insurance does not cover food for outpatient services, such as PHP or IOP. However, BWR provides this service free of charge to allow its patients to focus on their recovery, rather than on planning meals. The sad reality is that addiction oftentimes goes unnoticed until severe symptoms appear, one of which is incarceration. In promoting BWR’s tradition of providing high-quality, non-judgmental substance abuse care, our admissions department does not discriminate against those patients who have had interactions with law enforcement, or other adverse circumstances. The alcoholic who has received a DUI shall not be treated differently than the alcoholic who has not.
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5.0
Excellent
This program was unlike any I had before, from admissions to discharge the program is one of the best I have ever been to and I have been to quite a few. Thank you BWR!
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No Rating
DON'T SEND YOUR FAMILY, FRIENDS, OR LOVED ONES HERE! There are many places that truly will help treat the fellow addict, that practice and believe in the 12 step program, safe and responsible facilities. If you have a loved one that is an addict, get them the help that they need, but don't send them here because it will only worsen the problem. I am disgusted with the fact that I wasted my money on this program. The men that work in administration are a joke, they lied straight to my face about this "wonderful" program and we are worse off than we were before coming to this disgrace of a facility.
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Official Facility Response
We are truly sorry that you feel this was your experience. We welcome the opportunity to speak to you more about any concerns you have. Beginning with our first contact, we strive to ensure that all aspects of our program including the 12-Step Philosophy (a strong foundation our program) are fully explained and understood by potential clients and their loved ones so they are able to make an informed decision on the fit of our program for them. We are saddened to hear that your loved one is not doing well and would be happy to assist you in finding them the treatment they need, even if you choose an alternate program. We are always here to support former and current clients, and their families. We encourage you to reach out to us to discuss your above concerns.
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5.0
Excellent
BWR is a great place to get help. Having never been to rehab or after care treatment before I didn't know what to expect. They actually listened to my opinions and concerns and I was able to get my life back. I'd recommend to anyone I know who may need help!
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1.0
N/A
Found out after staying there that they have employees that are convicted and plead guilty to corruption of minors and as a father I can't ever back this place again. Cutting corners to get cheap employees is a joke
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1.0
N/A
Horrible recovery program. Please do your research before going here. If you want serious help, this is not the place. I left 2 weeks early, and they did not help me. They had music therapy which consisted of people picking random songs with swearing while the counselor (James) worked on his computer and did not pay attention. BWR has no relation or communication with the Tech company who takes you places and "babysits" you. Horrible! Food is lacking. The program is new and a mess. Do not pick this place, please. There are better.
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5.0
Excellent
My wife was in bad shape. As a last resort we tried BWR. You guys are miracle workers! She is doing extremely well and actually enjoyed her stay. The staff, accommodations and treatment was superb. I cannot give any higher recommendation. Thank you all, and continued success.
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5.0
Excellent
Amazing recovery experience. Small intimate setting where you aren\'t just a number. I had tons of individual and family therapy sessions. Way more than any other rehab trip. My counselor included my wife and son in my recovery, creating a life-changing experience for our whole family. I\'ve failed after attending numerous other treatment programs, but now I have sustained sobriety because of this center\'s approach. Their program is set up for 42 days, all covered by insurance.
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No Rating
I would recommend BWR to any one in my family or friends family.
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No Rating
BWR is a first class treatment facility. The team at BWR truly cares abd is extremely dedicated in helping each individual. I strongly recommend this facility!
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5.0
Excellent
What a gem of a treatment program! Top notch in every way. You have struck gold as far as insurance dependent treatment is concerned!
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