BestCare- Klamath Falls Residential Treatment

2555 Main Street, Klamath Falls, Oregon, 97601

3.8

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(5 reviews)
We provide treatment for addiction to substances for adults 18 and over. Our core philosophy is to help clients achieve abstinence from alcohol and others drugs while increasing their quality life (with regards to family, work and the community). We do believe that people choose recovery and that choice is the most basic reason for maintaining long-term sobriety.

Facility Highlights

  • Mind-Body Work
  • Introduction to 12-Steps
  • Skills Development

Specialization

  • Outpatient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.
  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Settings

  • Average Location/Amenities

Treatment Center Links

Patient Reviews

Overall Ratings

  • 3.8

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    Avg. score from 5 reviews
  • 3.8

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    Accomodations & Amenities
  • 4

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    Treatment Effectiveness
  • 3.6

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    Meals & Nutrition
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Sharon

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I was discharged on April 5, 2021. Since that day I have been asking for a letter that states what I’ve completed to present to court in order to get my child back in my care. Today is August 12, 2021 and they still haven’t produced a letter on my behalf. Myself and my current advocates who are helping me have called at least every other day since that date, leaving message after message after message. I personally have left 45 messages for Cinda. My current counselor has called at least 20 times leaving messages for Cinda. When I spoke to Cinda last week she said she’s only received 2 messages, one from me and one from her. What a LIE! I was guaranteed several times I’d have my letter ready to pick-up and instead got stonewalled. She would say “I promise I’ll have your letter done on x date.” She has made up every excuse on the planet not to produce this letter even to go as far to say no one could be on the property on the particular day I was supposed to pick it up. Which turns out was a COMPLETE LIE. My letter was supposed to be ready this Monday with promises and further guarantees. I’ve called everyday since then and today was told by the receptionist after speaking with her while I was on hold that she “doesn’t do letters.” What treatment centers doesn’t provide PROOF I did what I’m trying to say I did to show the court?! My daughter now refuses to speak with me because she thinks I’m lying about the whole thing. I called corporate this morning and am supposed to get a call from management later today. They are destroying my relationship with my only child because they are too damn LAZY to write a letter that should have been furnished the day I was discharged or the day I was given my “certificate of completion” (which honestly looks fake, printed on regular paper in black and white and isn’t even signed by anyone.) How am I going to even prove to a judge I did what I am saying I did with no proof? Cinda needs to retire or get out of this line of work. She can’t sit here and say she is deeply invested in every single one of her case loads and turn around and do this to them. She has no compassion or empathy for people who are trying to turn their life around. She’s COMPLETELY lost what a person needs to possess in order to do this job effectively. I can’t believe for a second that she has not had 20 minutes in 4 months to write a letter. There are no more excuses that I will take as justification for this behavior, Cinda. Of course this is a corporation because if it was mandated by the Oregon Health Department it would have been shut down years ago. ** UPDATE ** I called corporate at 11am. The letter is now ready at 1pm. I shouldn’t have believed ANYTHING out of Cinda the “drug and alcohol counselors” mouth. I’m an idiot for ever trusting her, even at BestCare itself. When I first got there I asked for a different counselor because I didn’t like the way she handled situations. She made it clear that it wasn’t her but instead something clearly wrong with me. Right…. All I can say is there are people who LOVE to talk about having great morals and values and there are people who actually live them. I choose to be the latter. People like Cinda prophesize and preach morality and the 4 promises all day long. She has 20 copies of that book sitting right next to her chair in her office. It might be valuable for her to actually pick-up and apply what she likes to shove down everyone’s throat all day every day. I know for a fact I’m not the only one she’s messed with like this. She is systematically killing people and driving them away from recovery because she’s SUCH a fraud. Cinda, how many deaths are you indirectly responsible for because of your manipulation, gaslighting and narcissism? I don’t know how you look at yourself in the mirror. I also know you’re just going to laugh this off because empathy and compassion are words you just use, never actually knowing what it FEELS like to possess them. I wish I knew what else I could do to hold her accountable for her actions. She owes my daughter a direct apology but I have no doubt it will be a cold day in hell before that happens.

Cynthia

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You really have to have an open mind. It doesn�t look pleasant but the staff really cares. All of them. I�m so grateful for Best care. Councilor�s were a strength. Meeting my vegatarian needs was a weakness.

M. J.

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6 and 1/2 years sober.....everything was just what I needed. I'm still sober. not enough 1 on 1.

Christina

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Knowledgeable, relatable, and empathetic staff. The structure was great. The program and counseling was life-saving.However, this isn't a day spa. I got what I needed and it saved my life! I discovered that nearly everything I thought I knew was wrong. I learned that I was my problem. I learned my using was a symptom of my bigger issues. The classes were incredible. Anger Management was probably my favorite and most needed. Learning I couldn't control anything other than my actions and reactions was actually super empowering. I loved all the classes. I loved the mandatory exercising and cleaning. I loved the structure and routine. I felt super safe. I feel like conflicts were resolved in a great way, which taught me how to approach conflicts in the future. I felt like all the rules and disciplines were fair. I am appreciative in how they also helped you set up your aftercare and madelete sure your housing was good for your recovery. Because of what I learned in rehab, I maintained two 12-step meetings a day, as well as Outpatient Treatment for a year after I got out. I now have over four years clean and sober thanks to Best Care.

Richard

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From my experience I have seen proof that this program they have works for many people. I am 28 yrs sober and attend quite a few meetings. So I have met and sponsor some of the graduates of their program. I feel it is a very good treatment facility.
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