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BriteLife Recovery

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I just got done talking to Justin and he was awesome made my choice so easy

This place is not the place it appears I had to come here to leave a review bc it keeps getting deleted on there google page. While I was there a number of wild things happened. A nurse was caught having sex on property with a client who now has left treatment and is getting high again bc of this. Another nurse caught them and never reported it. 
My therapist was fired for ?? But she was having sex with a coworker and teaching us how to make money from sending nudes on the internet. The best part is the owner wich is just a small partner his name is Mitch he shows up in his brand new Porsche and acts like a mad man! I’m convinced he’s still on drugs even though he claims multiple years of sobriety no way is he sober!

This place is a completely dishonest unethical dumpster fire... spent all week communicating with Justin Wilkins who is supposedly in their admissions department about admitting my mother who is battling alcoholism. We had about 15 phone calls over the course of the last 5 days discussing her condition, the treatment she would be getting and planning our arrival. The whole time Justin was very assuring and genuine, which in hindsight looks like typical salesman ship. Upon arrival we learned that a lot of the promises Justin made, were not true.

We flew from Chicago to Charleston Saturday morning as planned then drove 2 hours to Hilton head to check her into the facility.. When I spoke to Justin earlier in the week, he assured me I could walk my mother in to the facility to get her checked in, however when we pulled up, John (whatever his role is) explained to me that I could not enter the facility and would have to say my goodbyes at the gate... But once he found out I still needed to pay $1,000 to check her in, now all of the sudden I’m allowed past the gate.

While we’re inside checking her in. Another nurse by the name of Chris comes up and just lays a bomb “sorry we just had someone test positive for covid and will have to refer you to another place” 

We were in absolute shock. While I understand the severity of covid and the precautions that must be taken in all business especially such as this, the whole thing just didn’t feel right. You just randomly did a covid test while we’re here checking in? If you knew someone had tested positive you couldn’t at least call us to tell us not to come? Instead we spent over $2,000 getting her there only to be wasted and for her to be back to the drawing board while detoxing, a very very scary position to be in for someone battling such disease.

The demeanor of the staff was not sincere or apologetic on any level. They basically said “tough luck but maybe we can find you another place in the area” As if my mother is a car looking for an oil change “we’ll send you to the guy down the street” it was disgusting. Anyone who has dealt with a loved one battling an addiction knows how hard it is to even get your loved one to commit to getting help, let alone getting them to get on a plane and travel out of state to get that help. You make it this far and then get shunned like this? It crushed her. This set her back months. Again, while we are not undermining the severity of covid or the precautions that need to be taken (or should have been taken to prevent this such as not allowing the patients to walk around with no masks which we noticed the minute we got there) i still feel the way the staff at Britelife handled this was grossly incompetent and disingenuous. I would not allow my mom to go back there even if they paid her, nor would I recommend this place to ANY ONE.

I will continue to publicly shame this company for their incompetence and poor ethics on several platforms. 

Stay away from Britelife....

BriteLife Recovery

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