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Caron Treatment Centers Pennsylvania

4.1 Great (127 Reviews) |
/
4.1
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
243 North Galen Hall Road
Wernersville, Pennsylvania 19565

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Private/Secluded

Facility Highlights

Neurofeedback Therapy

Family Support and Treatment

College Success Program

Philosophy

Caron’s mission is to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral healthcare. At Caron, we understand that addiction is complex – as complex as the people and families it affects. Physical, psychological, and spiritual dimensions all play a role in substance abuse disorders. That’s why Caron doesn't just treat drug and alcohol problems, but every related issue that patients and their families face. More than just a rehab center, Caron is a leading provider of integrated behavioral health treatment.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Dr. Joseph Garbely, D.O., FASAM
Vice President of Medical Services and Medical Director
David Rotenberg, MA, MBA, CAC Diplomate
Executive Vice President & Clinical Officier

User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
2.7
N/A
very disappointing especially since it was super expensive. expected a dynamic program that was integrated and instead im denied seeing my daughter, very hurtful since i want to be a part of the recovery. no reason to deny me, assuming my daughter is again manipulating people and telling lies about me. i was hoping to discuss that problem with my daughter and resolve alot of those issues with her while she was there but carons solution is to just not have me come see my daughter. but they were going to let the drug boyfriend come he was signed up as family until i stopped it. very inconsiderate and very hurtful cutting me out of her life during this time so i know since they are going along with my difficult daughter on this they will not be able to help her, shes very smart and manipulates very well; a super con artist. i think its disgusting that they arent including the parent and i wont be supporting this foundation in the future. i regret putting money into this program, i deeply hurt and i know that since they are excluding me my daughter will not be getting better here because you dont do that to a parent and encourage the dis respectfulness and the lack of love. its why shes a drug addict and caron is not the integrated dynamic addiction recovery center that we thought we were paying for. its just another run of the mill recovery center with alot of expensive furnishings. its too bad because this was our families chance to help her and we are very disappointed and we now have more problems than when before she went there. they were so blind they are going along with my daughter and doing what she wants and thats the whole problem with her addiction is that she does what she wants and lies to get it. they arent on top of their game if my daughter can over ride them. a very superficial program not worth the money absolutely ridiculous.
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3.0
Good
Very, very, very disappointed with Caron. They gave my child (who has co-occurring disorders and who has battled drugs and alcohol) an inexperienced therapist with less than one year of field experience. Forget that they did not take any insurance and deceived me about how I might be reimbursed. My child (25) ran circles around this young therapist and totally hoodwinked her. Needless to say, a waste of 30 days and $40K. They also were very unhelpful in the supposedly fabulous 'family program.' Lesson learned too late.
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2.3
N/A
The Caron Foundation was a horrible choice for a prescription drug (benzo) addiction. Admission staff misrepresented how withdrawal would be managed comfortably, staff were unable to manage withdrawal side effects, and the attending refused to contact my physician for guidance with meds. The physician at Caron did not listen when I told him that the meds he was using would not work for me, and I was ignored. I was unable to sleep my entire time at Caron and had to leave to get proper medical and withdrawal care elsewhere. Staff was cruel during the night when I could not sleep. My so-called therapist was on vacation, and I needed support which I did not receive. No one should be withdrawn from a benzo in two weeks time. I have learned quite a bit since my admission, and Caron was an ineffective and harmful place. It caused me PTS, and it is no place for an adult recovering from cancer and a resulting prescription drug addiction that a physician caused. Please note, I have not touched a benzo since, even thought my doctors are okay with it. Not everyone is an addict, treatment should be individualized, nor should all patients be treated the same with a "cookie cutter" approach. I cannot recommend Caron. I almost lost my life because of how poorly they treated me both medically and emotionally. Please check more than one place and get more than one opinion before admitting yourself into a rehab like Caron. This was my mistake, and I learned after the fact, that my withdrawal did not have to feel like torture and cause trauma.
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No Rating
great till the money runs out!!!!!
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No Rating
Took my don here last Sunday, March 24. Told there was a 5 day blackout for contact. Found out my son has been contacting girlfriend through texts and phone calls! 40 grand well spent!!!
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1.7
N/A
I was recently a patient at the Wernersville location for three weeks, and was forced to cut my stay short due to negligence by the medical staff. Of the 21 days I was in treatment, there were 8 separate medicine mistakes! Specifically, my medicine was all or part missing on these occasions. I met with supervisors regarding these incidents on two, separate occasions who showed no empathy and the mistakes shockingly continued. If you are currently being treated with medicine and are considering a stay at Caron, please reconsider. It is not safe!
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3.7
Very Good
Beautiful grounds, food is always outstanding. But treatment options are lacking.It's just cookie cutting. Years ago the treatment and understanding were incredible. Now patients are just herds of cash. They try to sell you more after care.
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Official Facility Response
While we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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5.0
Excellent
Caron saved my life. The care I received while the was compassionate, kind, loving and tough - which is exactly what I needed The staff; from admissions to the counselors, the counselor assistants, the kitchen servers and drivers; is by far the best and from what I witnessed, each loved working for Caron.. Caron gave me the tools to build a solid foundation . These tools are key to my recovery and I utilize them each and every day. Yes, they are expensive, but I totally got what I paid for and then some. They do offer scholarships to those in financial need - you just have to ask, After care and alumni relations are top notch. I would recommend Caron to anyone who needs help and asks.
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Official Facility Response
CB, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Excellent program. Clean, safe, excellent staff who actually care. Also, guidance with spirituality - unlike all other treatment centers. Made a big difference in my life. Everything. There was not one area, (except for cost) that was not outstanding Caters to those who can afford the treatment. Not many minority groups.
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Official Facility Response
Thank you so much for the 5 star review!
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5.0
Excellent
I gained an incredible amount of self-awareness and was able to address emotional blockages. Extracting tough emotional blockages. Not much in the way of exercise.
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Official Facility Response
Thank you so much for the 5 star review!
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5.0
Excellent
This place saved my life. It was absolutely incredibly. ALL the staff were kind, respectful, and clearly loved their jobs. Caron is an amazing place that covers all aspects of addiction and alcoholism. Go here!!!!
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Official Facility Response
KB, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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No Rating
Caron saved my life. My stay on the older adults unit was wonderful. The staff was caring and always available. My fellow unit mates were great and I made friendships that are even stronger now. I made friends on other units who were younger than me but we all shared the same issues. I would recommend Caron to anyone one who can afford it.
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Official Facility Response
David, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Excellent program. Clean, safe, excellent staff who actually care. Also, guidance with spirituality - unlike all other treatment centers. Made a big difference in my life
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Official Facility Response
Margaret,federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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1.3
N/A
Poor quality treatment. Heavy emphasis on religion. Group oriented rather than focused on needs of individuals. Negatively affected my sobriety.
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Official Facility Response
JP, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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5.0
Excellent
Caron is a top notch treatment center. I was a patient there and the knowledge and care I received couldn't be better. There is a solution to addiction for those who want it with all their hearts and minds. If one wants recovery the miracle can occur. You could not go to a better treatment facility than Caron and I could not recommend it more highly!! PoPS
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Official Facility Response
Rich, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.3
Great
So I feel it is a responsibility to weigh in on Caron Treatment Center. Our loved one (20 yr old male) had developed a very high level opioid pill addiction as well as major heavy weed issue. He had been living outside our home - by our request - from the time of HS graduation. When after 3 yesr he told us he needed help and had an addiction, we had the card ready and when he came by our house (having been homeless for 2+ months) we handed him a Caron intake phone number and said "if you are serious, call them". He made the call and the resistance to the challenge and program began near immediately. He threatened to leave Caron PA and never did...he made it through the 30 days and was honest but mostly uncommunicative while there. On the last day, he agreed to go to an extended care (Caron Florida). Much tougher and challenging for the addict I understand. We visited with him 2 months in for 24 hours and still fighting resisting and slowly very slowly coming around a bit. It can take a while for 6 years of mental and physical dependence on drugs begin to allow more clear drinking. My wife and I had been attending a Caron Family support meeting in our local community for over a year before our son came home and asked for help. We knew we had a sick patient, who would not even acknowledge he was ill. So when he did make that statement - we were prepared. We listened to Caron suggestions and followed their program. We had to work on our own addictions and co-dependency as a family and that was obvious. We have 2 other college aged kids who witnessed the carnage that addiction delivers to a family. Our experience is that Caron has helped us as a family heal tremendously. Our loved one continues on in Florida and even extended a bit to work on some areas that he acknowledged were needed. We dont work his sobriety program - he does....we just work on our own health. Caron is very challenging and at times the process of addiction recovery is frustrating. I don t lay that at Caron, its just messy stuff. We are not cars that just need an air filter to run better - we are people and lots of damage has been done. You do not undo year's of damage in 3-90 days, but you begin to.....that is the key.....I wish you the best on your family journey and would give Caron an A. Why.....they gave him a shot, an education, and some hope....much of the rest is up to him. That is the reality people.
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Official Facility Response
HM, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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No Rating
The best thing about Caron is the 5 day assessment. It enables a person to get a loved one in without thinking about a 28 day commitment. The counseling is fair however, the family education program provides necessary information about what addiction is and how it acts as an allergy or sickness. Additionally, the FEP open dialog among those involved. It falls short In that they provide no closure after 5 days of conflict with no conflict resolution or bringing together families to discuss or come to some helpful closure. Instead, when program is completed you leave and your love one is left behind wondering what next. Which comes to the second major issue, caron fails extremely short on suggestions for what next... while I understand the need to provide facitlies used in the past. They do not help in thinking or asking about alternatives. In our case, it became a one suggestion fit all. Terribly upsetting when you are in the business of healing and fall short on the next steps. We went to caron because of their past reputation. However, after researching next steps not provided by caron. There are other great treatment centers out there willing to work the whole process. Do your research and do rely on reputation alone. Caron lets the ball drop at a crucial time. .
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Official Facility Response
Please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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3.3
Good
I've spent 3 months in this rehab and it be good and bad. Like everything in life. However, If you are a female , sophisticated, functioning alcoholic professional this is not the place for you. It is more like a juvenile detention home. Perhaps this is happenibg in rehabs across the world. Due to the heroin Epidemic there is an increasing amount of young females going into recovery. The breakdown is - they shouldn't be all grouped together. For a more mature female it actually worsens the pride and self worth of the patient. Sad, but more concentration needs to be looked at in treating addiction in different ways. Peace.
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Official Facility Response
KS, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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4.0
Great
Excellent family program. They encouraged me to attend additional treatment in Florida instead of going back to work. This was costly financially and detrimental to a full recovery in the place where I had friends, family and a job. This was a very good rehab. There were a lot of boring lectures during which I slept. Would have preferred more group therapy.
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Official Facility Response
MC, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.0
Great
This facility saved my life. It\'s different from other residential treatment programs. They provide intensive individual and group therapy, multiple AA meetings a day and incredibly individualized care. The extended care here is where the program shines and extended care immersed me into the program of AA. The therapists here are superb. I found the facility to be antiquated but what you\'re paying for is the treatment, not the amenities. Overall I credit Caron for starting me on the path of sobriety. I now work in treatment myself and have achieved long term sobriety.
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Official Facility Response
Hi Paul, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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1.0
N/A
I was extremely disappointed in the judgement and the lack of professionalism with the staff. They appeared ill equipped to handle the emotions of a young person going through withdrawal and failed to take into account past history when assigning a therapist. When my family member left we were more confused and hopeless and helpless than when they entered. Luckily, we found professionals who were more familiar with, not only addictive behavior, but mental health diagnoses as well. I believe Caron has coasted on their reputation from decades ago, but the lack of competency is now catching up.
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Official Facility Response
LL, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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1.0
N/A
This program is to treatment what McDonalds is to fine dining. Caron Treatment Centers = McTreatment.
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Official Facility Response
While we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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No Rating
This is a wonderful rehab center. Daughter went through YAF for 30 days came home and immediately wanted to go back. She called herself and they took her for 10 days and then referred her to a sober house. They had wanted her to go through WEC for three months after her 30 days but she would not go. Came home after two months and relapsed with alcohol on her way home. She went back to WEC for three months and that was the best three months of her life in the last two years. She learned so much-as we did. She is now back in college getting a second degree and living in a sober college apartment setting that Caron recommended. So many comments talk about how Caron only wants your money and how they always recommend extra stay there. There is a REASON. They are the professionals and they know what is best. My daughter regrets not listening to them when they referred WEC but everything happens for a reason. She was with a wonderful home of women and great counselors. I would recommend Caron in a heartbeat. I do believed they saved our daughter and put her back on the right road. they also saved us. Thank you to everyone at Caron.
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Official Facility Response
Hi Leigh, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.0
Good
The meals are well prepared. The institution seems interested only in generating revenue. I recommend against the additional after care program "My First Year." It offers no real value and is expensive.
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Official Facility Response
Paul, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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3.3
Good
I believe Caron is a very good facility for some people. I do believe they are considered one of the best based on past experiences, ratings, reviews. I do not think that they are the best now ,by any means. My loved one arrived in a very vulnerable and scary place. The first issue that really threw him/us was that he was assigned a room, counselor, hall ,and my LO was becoming acclimated and then suddenly, they said they had put him in the wrong place and he was moved. Not a great start for an addict looking for some stability and a very significant sign of lack of communication and organization. The facility itself is very nice and set in a pretty area of PA, definitely conducive to peace and quiet. I liked the family seminar we went to on one of our Sunday visitations...very informative and helpful. The greatest downfall for all of us was that my LO had a very pleasant counselor certainly, but very new and that just doesn\'t cut it when you\'re paying almost $40,000 for a 28 day stay. No one at this facility should be a new counselor and if they\'re new to that facility, they need to shadow someone for at least a month in order to understands the workings of the place. This person was very, very \"green\" and it showed in everything he/she did.In fairness, I don\'t believe my loved one went there with a true burning desire to get well, which certainly affects the experience, however I do feel that with excellent counseling and personalized attention, he may have had a better chance at recovery. They recommend their extended stay program to everyone which is to the tune of $45,000 and at the time my LO was there, they took little to no insurance. I just felt that the price and the quality of the product were not commensurate at all.
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Official Facility Response
BW, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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3.7
Very Good
The meals options were good. The facility was expensive and appeared primarily concerned with funding. The staff did seem to care about the residents, however facility coordination was poor and the administration appeared to have an excessive interest in money.
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Official Facility Response
PR, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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3.7
Very Good
Excellent food and accommodations. Great gym and physical environment. Treatment was awful. They recommended the same after care for everyone, which consisted of several months at one of their other treatment facilities which charges an additional 30k a month. They used manipulative tactics to try and get us to agree to their after care and then claimed I was resisting treatment if I suggested aftercare somewhere else. Very manipulative, very unethical. Unqualified counselors.
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Official Facility Response
DC, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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4.3
Great
Large facility that catered to his every need. It was so expensive and he was only able to be there for a month and he needed more time than that. Relapsed right after he left.
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Official Facility Response
Please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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5.0
Excellent
The stay was only 30 days due to finances. The facility recommended the extended 3 months, but had no financing for us and insurance did not cover it.
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Official Facility Response
Thank you for your review.
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3.0
Good
Quick and expensive. Billing was complicated
Treatment Effectiveness
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Official Facility Response
Please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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4.7
Excellent
Well qualified counslers, doctors, follow up, strict but effective, heart wrenching, eye opening, much needed, well supervised parent week. Not long term care in Pennsylvania. We tried to send our son to rehab months earlier. Every other rehab we contacted was hard sell and kept calling us. Caron would send text periodically to check in and see if we were okay. Never did they tell us we had to come or what the consequences would be if we did not. All of their counslers were at least bachelor degree educated or more. They were tough but warm. We learned that drugs did not discriminate and we were in a mixed family group that in a million years I thought I would never experience. They ran this program effortlessly and after 5 days we all walked out as one. We kept in touch and made sure everyone stayed strong.
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Official Facility Response
JR, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.7
Very Good
Caring employees but overworked
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Official Facility Response
Thank you for your review.
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4.0
Great
For many this is the place to go they work with the family along with the dependent. follow up should be better. It was not easy to just see our son and the visiting hours were hard for us. I think they were played by our son and did not see it
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Official Facility Response
Thank you so much for your review.
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4.3
Great
Lots of spiritual counseling. More flexible visiting is needed. I thought it was perfect and effective, we've had success but it is a bit pricey.
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Official Facility Response
Nina, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.3
Good
Good food but not enough connectivity
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Thank you for your review.
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5.0
Excellent
Individual therapy and treatment plan includes family in the program. I had a successful stay and am still clean for almost 9 years.
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Official Facility Response
Tony, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Campus is easy to navigate and beautiful. Caron offers a church service each Sunday which is a plus right on campus. It seems the 12 steps are the only pathway to recovery according to Caron and they insist you are alcoholic no matter what. Overall the experience is very beneficial in the fact they keep you very occupied those first 30 days which is crucial to keep the patient clean and away from people places and things.
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Official Facility Response
PL, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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1.0
N/A
The medical and nursing staff A plus. The policies regarding treatment option should be revised. Excellent facility , my close one was discharge without any problem and reach his treatment goals
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No Rating
Beautiful facility. Costly. If the patient is not ready to change or unwilling the treatment will be ineffective. My son, age 16, was a patient. The entire family participated in a weekend training session. I definitely would not recommend this treatment facility for adolescents. Fortunately after going through a 23 month program he is sober and clean.
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Official Facility Response
CF, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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2.3
N/A
Useless. Absolutely useless. It\'s basicly an all day AA meeting.
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Official Facility Response
RB, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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2.7
N/A
While this is my only experience with a place like this I found my overall experience to be average. The food was decent. Counselors seemed knowledgeable. They could have emphasized physical activity more. I would not recommend any of their post treatment programs. They are an additional cost with little to no benefit.
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Official Facility Response
Paul, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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5.0
Excellent
After three years of sobriety, we can say that the treatment for my loved one was a great success.
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Official Facility Response
Hi Ed, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Strengths: Caring, strict rules, fun. Weaknesses: Crowded. Very helpful.
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Thank you so much for the 5 star review!
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3.0
Good
The aftercare planning was haphazard. My daughter was discharged despite my voiced concerns. My mother, her grandmother, was in hospice when my daughter was discharged and send 2000 miles away to an aftercare facility. I tried to explain that I didn't think it was a good time to discharge her.
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Official Facility Response
Els, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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1.7
N/A
I was in this facility back in June and it\'s the second rehab I\'ve been two and it was a terrible experience. I was in the adolescent unit and I feel that they just trick parents into them paying more money to have your kid stay there. Yes I am clean now but when I got out of there they just made me want to use more than I ever wanted. I am actually clean today because of the program I work they don\'t help at all with that there all we did was bs meetings and \"groups\" which were not effective at all. We just talked about the drugs not why we used the drugs and everyone just makes fun of and rips on each other which didn\'t help with the experience. I met with a psychologist twice and physiatricts maybe 4 times. If you wanna send your kid here don\'t waste the money at all just have him go to meetings near your area he or she will benefit a lot for that. Or if you do send your kid here just have him stay the 28 days nothing more or else he will have huge resentments against that I still have with my parents today that I\'m working on. So from my experience don\'t go here and they don\'t let u smoke and put bs rules on that u gotta follow but have no reason behind why they have these rules it\'s a joke
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Official Facility Response
PM, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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5.0
Excellent
I'M CLEAN AND SOBER! GREAT POSITIVE ATMOSPHERE. STRICT GUIDELINES TO FACILITATE RECOVERY!
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Official Facility Response
Hi Gail, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.0
Great
All they want is money
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Thank you for your 4 star review.
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No Rating
12-Step focus and comprehensive care, including extended care. In the 8 years before my retirement I worked in Extended Care. I saw firsthand the quality of work and caring delivered by staff from CEO to counselors to drivers and food service staff. I saw many, many come back for annual reunions, telling stories of how their treatment at Caron prepared them for full, happy and productive lives.
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Official Facility Response
Hi William, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Absolutely the most knowledgeable high rated professionals in the field. Family education was awesome. Cost was a downfall. Sunday morning chapel is very moving and emotional.
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Official Facility Response
Jessica, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Strengths: People, facilities and family program. Weaknesses: distance from our home. Caron succeeded where a previous rehab facility failed. Of course, the main factor may have been my loved one's attitude, but three years of sobriety seems to speak well of Caron.
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Official Facility Response
Ed, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Strong rooting in the 12-Steps, Powerful and effective focus on spirituality. Expensive, although they also offer a robust scholarship program. Caron staff is extraordinarily devoted to the care and recovery of their patients. They also have a very effective Relapse program for people who had sober time and are starting again.
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Official Facility Response
Michael, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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2.7
N/A
Beautiful locale & good food. No average person could afford it. My loved one only got in on an alumni grant & we still had to come up with $13,000 dollars for 28 days. When that time was up & we couldnt come up with another $40,000 for another 28 days & no more grant $$, we were kicked to the curb. 4 yrs later we're still fighting this. The counselor we had was inexperienced & didnt seem to care. When the $$ ran out we were kicked to the curb.
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Official Facility Response
MP, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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4.7
Excellent
It was slightly expensive but otherwise was an overall good facility.
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Thank you so much for the 5 star review!
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5.0
Excellent
Food was good.
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Thank you so much for the 5 star review!
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4.3
Great
Extended care saved my life. Expensive! Much higher success rate with extended care/aftercare.
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Official Facility Response
AD, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Strengths include: Highly experienced and knowledgeable staff. Separate gender specific adolescent and young adult programs. Relapse program. Very caring and responsive to patients and parents. Exceptional Family Education Program. Program for young siblings of patients. Scholarships are available - in 2014, gave $18 million. Follow up care for patients after they leave. Parent and alumni support groups, including Young Adult Recovery Network. Sunday Chapel services are great for all of every faith, aetheists. Local Rabbi available and has weekly Shabbat services and dinner. Weaknesses include: Could use a specific person to communicate solely with patient families. However, not a "weakness," because counselors and staff are available. Do not rule out based on cost alone. Scholarship assistance is available. Caron uniquely has large and geographically diverse support groups and alumni. Always willing to help, even after discharge.
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Official Facility Response
Lori, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
effective, clean, amazing people, helpful. expensive but worth it. My best friend was placed in this rehab for 4 months after overdosing on heroin. I would highly recommend this facility to anyone who needs help with substance abuse or physical abuse.
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Official Facility Response
KM, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Keeping males and females separate to not infere with treatment was a benefit of the program. Awesome family education program. Cost can be too high to allow many getting the help needed. I loved Caron it truly saved my daughter's life and finally brought her to realize she was an addict.
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Thank you so much for the 5 star review!
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5.0
Excellent
Counseling and ability of family involvement were great, but the cost was a downfall. Seek financial assistance.
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Thank you so much for the 5 star review!
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3.7
Very Good
Strengths: Counseling sessions one on one. Weaknesses:Group counseling is too heavily weighted and it did not seem to have a multi disciplinary approach. Good for a first try at rehab.
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Thank you so much for your review.
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4.3
Great
Strengths: Cleanliness and modern. Weaknesses: Price and strict policies. The facility does a good job overall. I would recommend them.
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Thank you for the positive review.
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5.0
Excellent
They treat the whole person and not just the addiction. Very expensive. I've known several people, family as well as friends, who've had success in treatment at Caron.
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Thank you for the positive review.
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4.3
Great
They gice strong support. to far away. My stepson was there and he was able to fake his recovery and they believed him and released him.
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Official Facility Response
While we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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1.0
N/A
The Caron sales force is slick and professional. They tap into the family\'s desperation and promise you everything when it comes to your relative\'s treatment. The reality, though, is far different. Our loved one described Caron as a traumatic experience, left early, and is far worse off now than before going. The Caron staff is negative, punitive, and offers little in the way of counseling or hope. One client told our loved one that after several weeks at Caron, he/she had learned nothing about addiction and nothing about him/herself.
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Official Facility Response
CR, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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1.0
N/A
This whole place knows how to play your emotions and the best tool they use is fear implementing it to market you to give them more more more money, and if you require more treatment and of course you will need more because they are highly skilled marketers its like going to a timeshare banquet there well educated staff is highly trained in bank marketing. There program in Florida also has the worst ratings just read all the reviews on these places. Be careful and do research especially on there medical centers care before you make a big mistake, They use to be number one in rehabs and was very dedicated to the care of patients and your loved ones.
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Official Facility Response
JO, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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No Rating
I sent my loved one there for the second time in two years to get help from alcohol. What I got was someone who came back who wanted a divorce. I was the cause for her reason to drink as what I was told. This facility does give alcoholics help but also destroys families and destroys marriages. I was not even given a chance.
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Official Facility Response
While we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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4.0
Great
My brother was there for alcohol and drug dependence. The staff is well trained and professional. It is a very confidential environment. The grounds are wonderfully maintained. My family member lapsed-- not sure whether that would be a facility weakness or not. It is also very expensive.
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Thank you for your review.
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3.7
Very Good
They have quality staff, but are not good at meeting an individual's wants. The multi-pronged approach and treatment options seem to offer great possibilities for engaged and committed clients to succeed.
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Thank you for your review.
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5.0
Excellent
I was there for 4 months and got out February and so far am on the right track. They have a great and friendly staff. However, it was pricey.
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Official Facility Response
John, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
It is a top notch facility. Best decision I've ever made. Recovery for life is more than just a slogan!
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Official Facility Response
Hey Keith, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
They include the whole family. They include many options for transition. It saved my son's life. Addiction will be always be in the background, there is no absolute cure. But if the patient will give it his full participation, he/she has a chance to lead a normal life. What I learned as a parent was as important as what the patient learned.
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Thank you for the 5 star review.
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5.0
Excellent
Experienced counselors, great doctors, all around great staff. Beautiful location. It's the best choice I could have made in my life and if you're willing to do the work then this is the place for you. The price is just very high.
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Thank you for the great review.
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5.0
Excellent
I feel from my memories of receiving treatment there over 20 yrs ago, that I still recall most of the way they taught me to think. Digging up things that after repeatedly stating you have accepted and dealt with they needed to listen. I think they really do a great service.
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Official Facility Response
SB, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.0
Good
Beautiful location. good food, people who actually seem to care. Yes,they provide scholarships, that's the only way our loved one could go there, but still too expensive, had to borrow 13,000 from 85 yr old mother & that's only. for 30 days. If you can't come up with it again, you're put to the door. Most people who go to rehab are pretty resistant to be there. They didn't seem to handle that very well.
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Thank you for your review.
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5.0
Excellent
The facility and staff were wonderful. If one has the financial means, it is an unbelievable experience.
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Official Facility Response
AFA, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Aimed towards adolescents, highly trained personnel, very professional, family program is incredible. Expensive (but worth it). There is no place else I would trust for adolescent care.
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Official Facility Response
MB, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.7
Excellent
It was a great experience. I call it magic mountain.
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Official Facility Response
Jeffery, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Caron saved my life.
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Official Facility Response
Hi Robert, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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No Rating
IT Was a great experience working on a primary men's unit . Saw a lot of miracles on a Dailey day. I hope to continue my years of sobriety with my sponsor and support group.
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Official Facility Response
DAK thank you for the great review.
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2.7
N/A
Beautiful campus, secluded location, pleasant and helpful staff. Counselors and physicians are well-informed. Food offerings are diverse. Some of the buildings are overdue for renovation (women's quarters esp.) Challenging to reach from the nearest airport (Philadelphia): over 1 hour ride. Yoga and gym time offered occasionally, but no other amenities to speak of. VERY expensive, and only partial scholarships offered. Many people come for a 6 week stay, and are "encouraged" to transfer to a 90 day program (total cost approx. $30,000).
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Thank you for your review.
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4.7
Excellent
It was an effective program. It kept me sober for a few years. However, it is much too expensive if you do not have insurance.
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Thank you for your positive review.
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3.0
Good
Treatment program is based around 12 step programs. A lot of parents send their teenagers there for drug and alcohol abuse, and I just think its worth noting that it does not matter how good a treatment center is, nothing and nobody can force someone to get sober unless they really want to. So there's some food for thought.
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Thank you for your review and wise words.
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5.0
Excellent
They offer family education and therapy.
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Thank you for the 5 star review.
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5.0
Excellent
They have Family Education Program for Parents and Siblings for 3 Days and attending AA & NA Meeting. One of the main reasons we chose Caron is because we want a Treatment Center where Suboxone and Methadone was not used and where she would have a fighting chance for her sobriety.The facility is in a beautiful secluded location on a mountain in PA. The councilor and other medical staff were very professional and supportive for both my daughter and the entire family. They made sure she was healthy, she went to the doctors for physicals and lab work. We were including in her treatment plan and in the education sessions. I only wish that every Addict had a change to get treatment from Caron's. They treat the mind, body and the spirt. I hope to never need them for my self. But as we all know relapse occurs and she may need treatment someday.
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Official Facility Response
Hi Jennifer, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.0
Great
They had a family weekend seminar and also Sunday chapel services. We are supportive of our sons recovery the best we can be. We know he is ultimately responsible for himself and we can't do it for him. Since Caron didn't take insurance for their $40000 bill it is a significant cost to the patient or family. We are constantly getting solicitations for make a donation to the foundation despite the fact we were offered no financial help. I do think it's a top drawer facility if you can afford it.
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Official Facility Response
Ann, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Great atmosphere and treatment. I would recommend this facility to anyone that can afford it.
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Official Facility Response
RTR, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
I enjoyed the facility. The staff was very supportive. They had wonderful holistic offerings as well.
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Official Facility Response
KB, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.7
Very Good
Our son has been sober for almost five years
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Official Facility Response
WTB, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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No Rating
I was at Women's Extended Care for three months. My personal experience with the program was horrendous.
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Official Facility Response
Jay, while we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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3.0
Good
I was in the young adult male program and a first time rehab visitor. It is truly designed for people with no discipline and the most extreme addictions. I drank every night and it started to somewhat negatively affect my health, but everyone else there had multiple overdoses and hadn't been able to function in society. It was very difficult to relate to any other patients and their strict rules made me feel like a guilty prisoner. I am not a smoker, but the no smoking rule made some guys do idiotic things to try to get a smoke and we were all punished.. I wouldn't recommend to anybody unless they are literally shooting two grams of heroin a shot. Caron will be a humiliating experience if you aren't ready or aren't a true addict.
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Official Facility Response
R, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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4.0
Great
Saved my life. I can't imagine having stayed sober without extended care. I needed time to break down and surrender and Caron gave me that. Expensive but I honestly believe that I would be dead without the experience. I gained the tools, motivation and self-knowledge to work for sobriety. Only complaint is that the buffet can be very difficult for the (MANY) patients who also suffer from eating disorders. Could have been better concurrent treatment efforts given how frequently the two disorders coexist.
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Official Facility Response
Still Sober, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.0
Good
I attended both Primary Care and Extended Care for a 4 month stay. There are lots of promises made about the scope of treatment, but ultimately it is a one size fits all model. The only effective counselors are in recovery themselves. Good introduction to the 12 steps, but anyone can get that directly from AA or NA for free.
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Official Facility Response
Mike, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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5.0
Excellent
Strengths were the treatment approach and comfortable setting. Weaknesses were that the aftercare needs to be quicker, or a better transition and keeping family in the loop. Just a great experience.! Really positive experience.
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Official Facility Response
Hi Ann, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.7
Excellent
I would recommend this facility.
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Official Facility Response
Thank you for your recommendation :)
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5.0
Excellent
Caron treated the whole person, not just the addiction, and addressed underlying issues that were present in the family. My son lived in a sober house for a year after rehab. I spoke/visited regularly with the counselling staff during this time. He has graduated from college and is now working full time.
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Official Facility Response
JP, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Absolutely would recommend this facility! I have done so on numerous occasions! It saved my life. I am also a recovering alcoholic w/ 37 yr. of sobriety, but I would have died from the codependency addiction.
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Official Facility Response
KF, thank you for the kind recommendation. Federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.7
Very Good
The staff at Caron helped me accept that I need help and could not do this on my own. I had tried to get sober for 6 years in & out of AA. This was my first and only treatment center. I have stayed connect with Caron through group therapy with women I was in treatment with on a weekly basis, attend alumni monthly meeting, several annual events ( reunion, Caron at the Cape, Gratitude breakfast & have attended chapel numerous times). Also have a Caron contact person that call me monthly to see how I am doing. This is all part of my journey in recovery that Caron has made me realize how important I am. "One of the hardest things was learning I was worth recovery."
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Official Facility Response
MM, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Saved my life! Taught me to not be ashamed and how to deal with my addiction as a disease. Limited holistic options.
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Official Facility Response
PJB, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Caron is not cheap but what price do you put on a life. Our son has benefited from the program and has learned to run his own program. There was something magical/spiritual about this place.
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Official Facility Response
RMJ, thank you so much for your positive review. Federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Helped my partner get and stay sober.
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Official Facility Response
Thank you for your 5 star review!
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2.0
N/A
Would send my child back if needed.
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Official Facility Response
KK, thank you for your review :)
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5.0
Excellent
They were gentle yet assertive. When they asked me to leave it devastated me. However it was the right thing to do. Because letting me stay would have affirmed my getting away with something and fed my addiction. And, they knew that when I didn't. I found out long after the fact. They saved my life. I received very good treatment.
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Official Facility Response
Rachel, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.0
Great
Overall a good place to get and stay clean.
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Official Facility Response
Thank you so much for your review.
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5.0
Excellent
This rehab center offers great services and care.
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Official Facility Response
Thank you so much for your 5 star review.
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5.0
Excellent
Recommend going here for treatment.
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EHB, thank you for your recommendation!
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5.0
Excellent
Would recommend this facility to anyone considering treatment.
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Thank you for your recommendation!
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5.0
Excellent
Offered family education for us to understand how to best help and support our child.
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PG - Thank you for the 5 star review.
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4.5
Excellent
Outstanding facility.
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Official Facility Response
RS, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.5
Excellent
Caron sticks to recovery. It is ridiculous to add yoga, recreation, visits and other activities. We focused on recovery! And it worked. This is not a country club. It's a rehab
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Official Facility Response
Donna, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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3.0
Good
A frilly rehab for people who have resources. I met almost no one there that had bottomed out. Most residents had family money or great insurance, like myself. Not much reason to get sober if you have not had great loss
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Official Facility Response
PL, please understand that federal and state laws on patient confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly address your comments here. But we do take all feedback on our treatment and facilities extremely seriously, and with proper consents in place would be happy to address specific feedback directly. Caron strives to provide a world-class environment for all who enter our doors. In fact, for more than 60 years, Caron has provided patients and families with the care, dedication, and proven addiction rehab programs that help restore lives. Please contact us at caroncares@caron.org if you wish to continue the conversation.
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4.7
Excellent
Great program...great peer support...Caron Breakthru program uses psycho-drama. Doesn't work for everyone, but very effective for most in my group.
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Thank you for the positive review.
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3.3
Good
Treatment was a waste of money...(my child) remained addicted...there was NO follow and poor recommended after care...It's (nothing more than) a country club...do your research!
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Official Facility Response
While we are disappointed to read your negative treatment review, federal and state privacy laws prevent Caron from acknowledging in any way whether an individual received treatment from one of our facilities. This prevents us from responding to specifics, but we can say that Caron does our utmost to provide every person we serve with the support, treatment and therapeutic environment to begin a lasting recovery. If you — or anyone you know — would like to talk about the treatment we provide, please contact us at caroncares@caron.org.
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5.0
Excellent
The family member who attended couldn't say more great things about the facility, staff, and program. The family member now works in the area of drug treatment, and a big part of what compelled them into that field was the overwhelmingly positive experience with Caron Foundation.
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Thank you for the 5 star review.
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3.7
Very Good
Caron remained very involved in my loved one's follow up and aftercare...my parent is more involved in family gatherings and has stopped engaging in harmful behavior.
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Thank you for the positive review.
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5.0
Excellent
The quality of care is a 10 on a scale of 1-10....but (management is poor) and salaried employees are overworked....This rehab has the ability to manage the most difficult cases whether it encompasses only addiction or a dually diagnosed patient. I have witnessed miracles of long term recovery.
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Thank you for the 5 star review.
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5.0
Excellent
Great family involvement...5 full days of Family Education.
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Official Facility Response
RCG, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.7
Excellent
Our daughter has been sober since treatment 7 yrs ago...100% top notch!! For both the person in treatment and family...Caron treatment center worked side by side to facilitate our daughter's graduation from her home town high school. They facilitated her move into an amazing half way house and educated the family on behaviors we need to stop...Our daughter went in a manipulating, selfish, immature broken addict and came home a sober, grateful, hardworking, giving adult.
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Official Facility Response
SGP, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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2.3
N/A
The fee is due up front at the beginning of each month. We had to take a loan to pay for this ...This was 14 years ago, but I will never forget it.
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Official Facility Response
LJR, please understand that federal and state laws on confidentiality and privacy prohibit Caron from confirming or denying that any specific person is or has been a patient at any of our facilities, so we cannot directly respond to your comments here. It is our mission to provide all patients with the best atmosphere for recovery, including a place where they feel safe, secure and supported. We strive to provide life-changing experiences for all of our patients and their families. As a not-for-profit leader in behavioral health and addiction treatment, Caron helped restored the lives of thousands. If you — or anyone you know— would like to talk to discuss our treatment philosophy, please contact us at caroncares@caron.org.
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5.0
Excellent
Excellent facility & care. Expensive though
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PG, thank you for your 5 star review!
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5.0
Excellent
The entire experience at Caron Foundation was positive. They were very supportive and caring. Caron Foundation saved my daughter's life. We have gone back to visit several times and have been involved in after care event.
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Official Facility Response
DD, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.7
Excellent
Good for families..Weekly contact by phone and 5 day family therapy week onsite.
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Official Facility Response
BMD, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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5.0
Excellent
Highly recommend this for someone who is highly motivated to change. Not sure if it is worth the money for someone who is forced there and not ready to change.
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DMS, thank you for your 5 star review!
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5.0
Excellent
Good family weekend...The stay was only 30 days due to finances. The facility recommended the extended 3 months, but had no financing for us and insurance did not cover it.
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Thank you for the 5 star review.
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5.0
Excellent
The best of the best...but help paying for it would have made my struggles today a bit easier to swallow.
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ES, thank you for your 5 star review!
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5.0
Excellent
Worth the cost of my stay
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FBH, thank you for your 5 star review!
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2.3
N/A
(Thanks to Caron) I'm sober now
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Official Facility Response
HE, federal and state privacy laws prevent Caron from commenting on any individual case, but the staff at Caron loves hearing that treatment —— has helped someone move from addiction to recovery. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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4.7
Excellent
Caron consistently lived up to it's reputation as a world class rehab. 12 years later I'm still very involved with their programs. I can't recommend it highly enough.
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Official Facility Response
SC, thank you for sharing your positive experience about Caron and our professionals. It is our mission to transform lives impacted by drug and alcohol addiction through proven, evidence-based, comprehensive and personalized behavioral health care. If you have additional feedback that you would like to share, we welcome it. Please contact us at caroncares@caron.org.
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