CATAR Clinic - North Little Rock

To address your concerns: 30 minutes is the minimum, but an hour (60 minutes/ 1 hour) is suggested. We are not a primary care facility, and as such colds, flu, other illnesses or questions must be handled through your primary care physician. In addition we do not force a patient to disclose this information to their physician, however if taking prescription medication we encourage and in some cases we may require a consult to "approve" medication of any controlled nature, or it would be considered illicit. We have tried this in the past to accept credit cards, and have seen patients charge themselves into debt, so this is still something we would not be in support of having available. As for billing, this has been addressed in other comments, but if we were to take insurance the cost would increase for all, and many of our patients do not carry insurance, and in most cases it is not covered. In the new healthcare regulations many of our patients with catastrophic coverage would not even meet their deductible, and do not find the effort worth the attempt, however we have had those who file coverage and have their claims reimbursed. This will will offer assistance with, but can not accept responsibility for, or accept a claim in lieu of a payment. Patients have had success submitting our end of year invoices as a medical expense with their taxes, and received 100% of their treatment expense as a credit, but as tax laws change this can not be a guarantee, or something we could assist with, other than providing a payment history.

Thank you for your kind words. Medicated assisted treatment was once looked upon as a last resort option, but the science has gained much ground in the last few years. While medication is a key component, we do strive to provide people who have a strong desire to work with any population, and are proud of the job our staff does. Our statistics prove this is not only an above average counseling facility, but the outcomes show that the recidivism rate is much lower than both the state and national averages for both inpatient and outpatient facilities of both medication assisted and non medication treatment. I would be interested to know where rehabs.com gets their statistics. Thanks again for your review, and be sure to contribute to our survey found at catarclinic.com

Thank you for your review. Please note: We do not serve meals.

Inpatient facilities usually cost thousands per month. We provide 4 hours of Counseling per week (required for new patients). We do have a range of ages to our counselors, and try to match them up as caseloads permit. While some may be just under 30 years of age, we have also had Mast level Counselors and still maintain a PhD on Staff. We have 2 staff over 50 (one is over 60) and have has one as old as 74. Age does not denote capabilities, but we do understand how people prefer to better identify with their counselors and as stated attempt to do this from the start. People do maintain the right to request a new counselor, but in fairness there has to be some substance (documentable reason) for changing counselors. As stated in a previous reply, we have relocated from our facility in Little Rock to a new Facility in North Little Rock. The average cost for this type of treatment in 1993 was $84 per week, and we are far behind the average in relation to cost. However with Insurance costs and other staffing salary increases, yes our rates may change from time to time. One year we had a reduction in our lab fees, and were able to reduce some costs. This should be expected from any facility. Also there is support for patients in Arkansas. I believe you can start here and find additional resources. If you are unable to do so, we can provide additional options if you contact us anonymously. http://humanservices.arkansas.gov/dbhs Also we would welcome any reviews on our website: http://catarclinic.com

We would like to see more details. We are sorry you are unhappy. We have recently relocated to the North Little Rock area to a brand new facility built in 2014. We outgrew our previous location, and yes it was a very tight space. We have tripled our facility size from 2000 sq feet to 6000 sq feet. We would love to see your comments on our site at: catarclinic.com