Cedar Hills Hospital

do not reccomend. Took 5 days to have a one on one talk with a psychiatrist that lasted more than 5 min. There was a patient that physically abused me and threw chairs at staff members only to be rewarded with icecream. The patients helped more than the staff. This place is negative 2 stars honestly. You will not get the mental health help you need from here so don\'t even bother trying.

Unprofessional and unsafe is the best I can describe it. From intake to patient treatment to release to follow up. If you do have to go here verified your insurance accepts Cedar Hills Hospital before you even set up an appointment. Talk to your insurance yourself. After you or your loved one is trapped at Cedar Hills it\'s too late. Received a call from my loved one while they were there one night and I asked what the patient in the background was yelling about. they said it was the nurses yelling at each other. I wish I would have trusted my gut feeling before leaving my loved one in this \"patient processing plant purely for profit\". If patient care is part their mission it doesn\'t show.

This place robbed me blind and took away what little piece mind I had left.

It is what YOU make of it and your treatment. The staff was wonderful from the head doctor to the nurses to the kitchen staff they are great people doing a impossible hard job with patients at the worse they are in their lives. They can not make everyone happy and yet they tried to even when no one could make any one happy they tried and never gave up. Day in and day out of dealing with people like me, mad at the world and everyone in it yet they tried to and never stopped caring. I owe them my life and if I fail it is not for lack of caring they tried and If I fail I failed not the staff. I can not understate how much I owe all of them. From the doctor to the cleaning lady who always smiled at me. They are great. God Bless them all

Please be warned. Have advocacy in place before leaving vulnerable family members. This is a money making facility where the stabilization unit where the doctor “evaluates” patients with about as much compassion and professionalism as a Jailer. It is impossible to communicate with staff caring for your family member. And when your family member is a young teen who has never been in a psychiatric facility, let alone a locked unit, this is problematic. My daughter sought care herself was completely self motivated and I fear her only goal is to “be allowed home!!! I was initially told there was no plan in place because she “just got here” First of all she had been there for almost a day and then I was told that the doctor would call me back, followed by “when she wants” Who talks on the phone to scared family like this? It continues because when I finally got a call it was a tremendous inconvenience to the doctor, who gave single word answers and was incredibly defended and I hadn’t even been able to discuss my daughter and provide history. It was clear she did not care. I told her my daughter is calling me terrified witnessing scenes on this adult locked unit that she couldn’t have imagined. The doctor got immediately into a mode where she kept repeating these bored phrases “I’m sorry you feel that way” over and over, except I wasn’t expressing a feeling or any sort of statement that a response like that made any sense whatsoever. It’s like she is inconvenienced by her patients and my daughter is completely powerless and more scared than ever. She will never seek care out again and I’m so saddened by what is happening but the doctor is so well versed in being defended that all I can do is tell my kid that it is just an example of life being unfair. It would be extremely wise to check out the doctor and this unit at Cedar Hills Hospital. You will also see there is no contact available for patients or family to reach out to other than the main switchboard. Vulnerable mentality ill people are not a population that can or should have to tolerate or experience this, it is actually the most inappropriate scenario one could imagine. Please research this doctor and facility if you have younger family members needing help. This will take serious treatment just to deal with the experience let alone the problems leading you to seek care.