Please be warned. Have advocacy in place before leaving vulnerable family members. This is a money making facility where the stabilization unit where the doctor “evaluates” patients with about as much compassion and professionalism as a Jailer. It is impossible to communicate with staff caring for your family member. And when your family member is a young teen who has never been in a psychiatric facility, let alone a locked unit, this is problematic. My daughter sought care herself was completely self motivated and I fear her only goal is to “be allowed home!!! I was initially told there was no plan in place because she “just got here” First of all she had been there for almost a day and then I was told that the doctor would call me back, followed by “when she wants” Who talks on the phone to scared family like this? It continues because when I finally got a call it was a tremendous inconvenience to the doctor, who gave single word answers and was incredibly defended and I hadn’t even been able to discuss my daughter and provide history. It was clear she did not care. I told her my daughter is calling me terrified witnessing scenes on this adult locked unit that she couldn’t have imagined. The doctor got immediately into a mode where she kept repeating these bored phrases “I’m sorry you feel that way” over and over, except I wasn’t expressing a feeling or any sort of statement that a response like that made any sense whatsoever. It’s like she is inconvenienced by her patients and my daughter is completely powerless and more scared than ever. She will never seek care out again and I’m so saddened by what is happening but the doctor is so well versed in being defended that all I can do is tell my kid that it is just an example of life being unfair. It would be extremely wise to check out the doctor and this unit at Cedar Hills Hospital. You will also see there is no contact available for patients or family to reach out to other than the main switchboard. Vulnerable mentality ill people are not a population that can or should have to tolerate or experience this, it is actually the most inappropriate scenario one could imagine. Please research this doctor and facility if you have younger family members needing help. This will take serious treatment just to deal with the experience let alone the problems leading you to seek care.