Cheyenne Center

10525 Eastex Freeway, Houston, Texas, 77093

3.7

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(7 reviews)

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Patient Reviews

Overall Ratings

  • 3.7

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    Avg. score from 7 reviews
  • 3.3

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    Accomodations & Amenities
  • 3.9

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    Treatment Effectiveness
  • 4

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    Meals & Nutrition
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RANDLE MEDLIN

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My experience at Cheyenne Center was very rewarding the counslers were informative an made every attempt to reach the ones that desired to be reached! My personal counsler Stephanie Stevenson was a God sent an numerous times went above an beyond the call of duty showing she really does give a damn! The Techs were all sobriety oriented an able to direct u to stay on track! This place is not meant to be comfortable an to many clients expect to pampered or misusing program so as not to have to take on responsibility in real world making it a tough job on staff to reach ones that they truly desire to reach!

Priscilla Johnson

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The worst Rehab program ever. You call and leave messages for any staff member and I\'ve left 5 messages and has had not one return call. The child that answered the phone on 12/02/2020 at 1:18 pm hung up on me when I asked her the policy for dropping off clothes as my brother had just tried to take clothes to our brother and our brothers day is Wed. My brother also called on 12/01/2020 and they hung up on him. When your loves ones need things and need the support of their family and they have it they need to know we are doing are part. My brother that\'s in the dump should not have to keep writing us for things we have already sent to him either, so where is the stuff going? They lady on 12/02/2020 told my brother to just mail the items without the list and you have to have the list to drop off the items. The paperwork I have says mail it with the paperwork so....Are they keeping Christmas gifts for their families? I don\'t know what is going on at this place but I know one thing, it\'s not set up for success. The owner needs to re-staff with professional staff, with degrees not his sister, friend or cousin because I can’t believe anyone with any type of college education would be so unprofessional. For help as they are not listed as a Business with the Better Business Bureau County Clerk\'s Office 713-755-6411 or the Texas Secretary of State at 512-463-5555.

RANDLE MEDLIN

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I left the Cheyenne Center feeling renewed an refreshed, i went in with negative attitude from poor reviews! I soon discovered that many clients are there to manipulate the program an get upset when they are not coddled! The counlers Mrs. Jackson, Mrs. Williams are caring an informative Mr. Zidell is a man that is intelligent that gets lifes enrichment from helping Clients an always brings a smile to any bodies face that crosses his path, to Mrs. Stephanie Stevenson who I can express with words what a wonderful postive influence on my life she has been everyday she showed me true concern with going over an above the call of duty! To the dshs tech staff Mrs.Johnson lil general with stern motherly love, Elbert Johnson showing what a awesome heart an fine man can be by example, to Supervisor Johnson extreme professionalism, Ms. Davies kind words, Mr. James stern motivational talks from the heart . to Mr. Scott stern sense of humor I truely thank ya for a rewarding experience that will have a life long effect!!!! 5 stars in my opinion one that went humbled myself accepted correction an became teachable!!! Thank u

Anonymous

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Provide chance for recovery Not very clean

Anonymous

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Good food. Unprofessional Stay away
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