First Step Detox

425 Grant Street , Bridgeport, Connecticut, 06610

2.0

  • star
    star
  • star
    star
  • star
  • star
  • star
(3 reviews)
First Step Detox is a medically monitored residential detoxification program that provides safe and effective treatment for alcohol and drug dependency. As part of the Recovery Network of Programs’ continuum of care, the unit treats men and women 18 and older who need a safe detox from alcohol, opiates, and/or benzodiazepines. The program also provides evidence-based therapeutic services, including individual counseling, group therapy, case management, and referral services for continuing care.

Facility Highlights

  • Individual Counseling
  • Group Therapy
  • Case Management

Specialization

  • Individual Therapy
    This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.
  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

Facility Settings

  • Residential Neighborhood

Treatment Center Links

Patient Reviews

Overall Ratings

  • 2.0

    • star
      star
    • star
      star
    • star
    • star
    • star
    Avg. score from 3 reviews
  • 1

    • star
    Accomodations & Amenities
  • 3.3

    • star
    Treatment Effectiveness
  • 1

    • star
    Meals & Nutrition
Leave a Review

Note

Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

JH

  • Accomodations & Amenities

    starstarstarstarstar
  • Treatment Effectiveness

    starstarstarstarstar
  • Meals & Nutrition

    starstarstarstarstar
First off, the staff will trick you into thinking this is the best place to go. This is actually one of the worst places to go to. I had panic attacks every day, rude employees, and an extremely dirty environment. The food in jail taste better than the food here. The food is cold, and almost inedible. The third night there and I had my clothes stolen by my roommate and my counselor only said, "I'm sorry, that's just addict behavior." I got into several arguments and staff did absolutely nothing. I would not recommend this place to anyone.

Hy

  • Accomodations & Amenities

    starstarstarstarstar
  • Treatment Effectiveness

    starstarstarstarstar
  • Meals & Nutrition

    starstarstarstarstar
First off, I'd like to begin with the fact that this is the detox I went to when I got clean, and although being in withdrawal was incredibly unpleasant, I feel that my misery was magnified by so many different aspects of this "facility" that was simply just awful. The level of professionalism at first step is just abhorrent and past the point of questionable- I have heard staff openly curse at clients and lose their patience and temper multiple times. I understand that we probably werent that pleasant to be around due to the state we were in, but it by no means justifies a so called "professional" acting exactly quite the opposite and carrying out their duties with such blatant disregard for care. However, not all the staff acted in such a manner and I had such respect and gratitude for them. The food there was literally the same slop that I have eaten in jail...with times where only a sine beef patty was the dinner for the day. With an appetite that was already terrible, this was really frustrating to me, since I really did need to eat and eat well in order to improve my recovery rate. I had managed to stay there for three days before I was hospitalized due to a seizure, but it was a blessing in disguise as I was able to transition safely from hospital to a residential treatment without missing a beat. Needless to say, it was successful as I had three years of sobriety under my belt. Unfortunately, as of three weeks ago, I relapsed. So I am trying to nip this in the bud and recover what I lost, so when I had called first step today to ask a few questions and possibly ask for an intake, I was yet again disappointed from the get go. The woman who answered the phone was so incredibly rude and unprofessional; when I had asked her if I could ask her some questions about the transition process at first step, she didnt respond until there was enough silence that she finally said "yeah?!" In an incredibly impatient tone. When I had asked her what would happen if there was no bed for residential treatment available after the detox period, she had told me "well, you would go to IOP until one opened up." I had felt uncomfortable with this so I asked her if this was safe as I would be left to my own devices if I step outside the facility in order to wait for a bed. She then responded with such attitude and aggravation at my question and told me in a patronizing manner that no, I would not be "left to my own devices" and proceeded to speak incredibly fast about very redundant information without letting me get a word in at all. She finally said in the end, word for word, "so are you going to do an intake?" (Although it sounded more like a statement and not a question.) After that experience, I am -not- comfortable with the idea of going to first step and will be calling other detoxes right after this review. This was the final straw and am so disappointed in First Step Detox for how uncomfortable and unwelcome they had me feel. I know that there are beds available there today (due to checking on dmhas and no thanks to her...somehow she didnt include that in her little angry rant) and am so uncomfortable with my experiences there that I am literally willing to wait for a bed at a different detox than go there today. This makes me feel -so- awful and full of self loathing; I'm literally putting my goal for sobriety on hold to go somewhere else, because I just dont have it in me to give this place another try due to my experiences here.

anonymous

  • Treatment Effectiveness

    starstarstarstarstar
Our facility is centrally located in the city and our staff is the best. Client care and safety are our main priorities. We are a clean facility that upholds all regulations.
Popular Providers