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First Step Services LLC

3.0 Good (2 Reviews) |
/
3.0
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
211 E Six Forks Road Suite 117
Raleigh, North Carolina 27609

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Executive

Facility Highlights

Family program components in all levels of care

Professionals Programs

Adolescent and Adult Outpatient and Intensive Outpatient Programs

Philosophy

The primary goal of First Step Services, LLC is to assist adolescent and adult clients to end all problems they have with use of alcohol and other drugs. No matter how small or large, we can assist in putting them behind you. First Step is a NC Department of Health and Human Services licensed substance abuse and mental health facility, serving persons who need assistance with a wide range of substance abuse and mental health needs. Our mission is one of quality care, education and research for each patient and their families and significant others. For the complete Statement, visit our website: http://www.firststepnc.com/mission-statement

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Holly Turbyfill
Program Supervisor
Henry Tarkington, MSW, LCSW, LCAS, CCS
Owner, CEO

User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
1.0
N/A
When first joining first steps NA meeting for our son the counsler was inexperienced and she couldn't answer some questions. It was apparent that she was trying to be more of their friend than counsler during sessions. During a session I mentioned something about my sons addiction. Behind my back she laughed at me and said what I said was stupid to the group. I was only repeating what out family counsler had said. My son became more involved with drugs and felt this was just an open door to expose him to getting him more acquainted with others that gave him heavier drugs. In a time when we are in need for help and vulnerable, I felt they just wanted our money.
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Official Facility Response
I would like for the writer of this review contact me directly to resolve this situation. This doesn't sound like an experience at First Step Services, LLC. Thank you, Henry Tarkington
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5.0
Excellent
Strong, patient/client-centered program, highest ethical standards. CARF accredited. Multiple locations in Raleigh, Durham, Garner & Cary NC. If I wasn't an employee, I absolutely would choose First Step Services, LLC. My employment at the centers would prevent me becoming a patient. Absolutely would recommend this facility because it is CARF Accredited, Fully DHHS NC Licensed. We have had former patients return and become quite successful. The decision would be based on the comprehensive assessment and consultation with the Clinical Director or the Medical Director. Patient centered, exceptional clinical program, strong relationships with community & referral base. Downfalls would be having to compete with low cost DWI programs that aren't required to be DHHS licensed or achieve any level of Accreditation. Our high standards carry a high financial cost. We network with all the majors that operate in our areas; we check benefits and provide authorizations, billing, overview of using insurance for behavioral health.
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