So this review is very detailed, and gives a review while also giving information of what the program is like. I apologize for the length but I felt like it was necessary to go in depth, as I feel that if I had read more in depth reviews, I may have made a better decision regarding where I went for rehab.
I was a patient in G&G rehab for 30 days. Overall, I would NOT recommend this rehab to a friend or family member. Because administration is completely in disarray, the program, from doing your intake and assessment, down to group and even getting clients to the center, is completely disorganized, the staff is not on the same page.
The staff also have favorites, and treat different clients differently, for example allowing some clients to have their cell phones all the time while others cannot. Also, while I was there, my family sent me candy in the mail and I was not permitted to have it, yet another client was sent candy and homemade cookies the same day and WAS allowed to have them, because he was popular with the staff.
The groups are so repetitive, and they are short on therapists, which means at times, all clients are made to watch a two hour video about STD\'s. And the groups cycle, so each week the groups are all repeated, so after being there for a week you have already gone through all the groups, and will have seen every group four times. None of the groups are support groups or interactive groups, which is the worst part, they are all like sitting in a lecture hall and hearing a lecture since it is just the group leader talking AT the clients. The groups, which are truly the bread and butter of rehab, one of the most important aspects, are just not very educational or life skill / recovery skill oriented. They never teach relapse prevention or coping skills. Once you have gone to one group, you have heard it all. The only thing you hear over and over and OVER in groups, the only thing they pound into your head is GET A SPONSOR, GO TO MEETINGS, AND WORK THE STEPS! They do not take the time to teach WHY people use and teach about actual addiction and HOW to cope without drugs, they literally just repeat the whole sponsor meeting steps thing, it is just not proactive or useful in any way. There only two people who run really useful groups, but they only come in once a month because they work at Palm Partners.
Groups are held at the \'center\'. Clients live and eat at the residence, and are bused out to the center for groups each morning and afternoon, after a lunch break. Clients live in apartment like homes, with two people in a room, and between 2-3 rooms an apartment, with one tiny bathroom to share.
The food is terrible, if you have any eating issues or sensitivity / allergies, good luck! They do not accommodate. They do not use sugar, and the food is so covered in olive oil, and it is either chicken or fish every single day. Most of their food comes pre-packaged, especially breakfast when they give you generic awful eggo waffles straight from the plastic package. And you are only allowed to have ONE yogurt all day. If you want milk for cereal later in the day, you have to squander it and hide it in your fridge. If you are hungry during the day, or couldn\'t eat one of the meals, you are out of luck because there is nothing besides Raisin Bran without milk in the kitchen until meal time. There is an overpriced vending machine that only works part of the time. The only thing they keep out in the kitchen for clients to eat during the day is fruit that is not ripe, dry cereal, no milk, and powdered crystal light. The food there is the worst out of any rehab I\'ve been to, some of it is just plain in-edible. There is absolutely NO individualized food plans done by the nutritionist for each client, that is a flat out lie. Clients are all expected to eat the completely greasy, drowned in oil food that is really hard on the stomach, if you don\'t eat it, you don\'t eat! And they do not allow any outside food or drink, not even candy.
There are no outside activities, or any kind of physical activities or outings offered, besides going to the beach once a week for an hour, which only happens if you are \"phase two\" and have been there two weeks and completed your work, and have not missed a single group and turned your phone in every night.
The website advertises so many things that are completely flat out lies, going back and watching the website video is almost comical because of how absurd the lies are. They claim they do a biochemical hair analysis, to identify heavy medals or toxicity in ones system and then come up with a nutritional supplement protocol specific for each client, which is also a lie. Every client is offered the same three vitamins every morning that do nothing for your health, I know because I took them, hoping they would help me feel better in some kind of way. There is also no fitness program (you are taken to the gym twice a week where everyone knows you are coming from a rehab) There is also no ropes course, or karate class. There is the possibility that if you move onto phase 2, you may get to go to yoga twice during your stay there. There is also absolutely NO \"world class health spa on the beach\". Also, \"yoga and acupuncture five days a week\" is another flat out lie. While you are at G&G, you get three services in total provided during your stay that are included in the cost, massage, ion foot bath, a colonic, or acupuncture. Anything over three must be payed for, starting at $100 for a massage. Another thing on the website that is false, is them claiming they will set up and PAY for a private relapse prevention therapist once you get home! What a joke. One of the worst things with G&G, and why so many people relapse from this program, as some clients who were there had returned for the 3rd, 4th, and even 5th time, is that the staff does NOT follow through with helping clients to create an aftercare treatment plan. Without this, clients are discharged back home and left to their own devices without the proper support and aftercare treatment, which is a recipe for relapse.
The biggest thing I had a problem with at G&G was that the treatment being cookie cutter, there is no individualized treatment, every client goes to every group together, there is no specialization with groups, it\'s a one size fits all program, which is really detrimental and unfortunate for clients, as all clients have different needs, just because we are all addicts does not mean that we are all the same in every way. Different people have different needs, and other treatment centers I have been to have been really great about individual treatment where clients are given groups that are relative and useful to them, rather than sticking all 60 people in a room because they only have one group for everyone since they don\'t want to pay for additional therapists.
While I was there, I only saw my therapist for an hour and a half TOTAL during my month long stay. Therapists are supposed to see each and every client for at LEAST an hour each week, but not here. There is such a lack of individual therapy and treatment at G&G, it is really a shame.
Just on a side note, I want to clear up some other fallacies that are on the website that I did not cover earlier. Acupuncture is NOT offered five days per week and never are clients \"transported to the spa to cleanse and detoxify the body on a cellular level and encourage \'sober fun\'.\" They also do not have hypnosis, nor do they have a hyperbaric chamber, I was told over the phone that they did, when I got there, I was informed that a client broke it months ago.
Possibly one of the most disturbing things was the bedbug outbreak. The clients told the staff about it when the outbreak first happened. By the time the staff even started going into the rooms and \"treating\" the outbreak, it was a WEEK later and had spread to more than half of the apartments, one of the ladies there was covered from head to toe in itchy red bites, poor thing. Even after they \"treated\" the rooms, the bedbugs remained, because it was not the proper treatment to eliminate bedbugs.
I would also have to note that there is no help or emphasis for those with co-occurring, mental health disorders. There are no mental health groups, or emphasis on mental health whatsoever, which is a vital component to addiction treatment.
As far as the staff goes, I don\'t really know where to start. Mostly, you will deal with techs, because they are with clients 24/7. One of the lead techs is an incredibly unprofessional woman who talks to clients like they are dogs, whose volume is a chronic scream and non stop cursing at the top of her lungs. Some of the techs are cool. The rest just stay away from. A lot of groups would be cancelled because there was just not enough therapists, which left the clients twiddling their thumbs with nothing to do. On the weekends, there was absolutely NOTHING to do, no activities, nothing at all. Weekends are tough because there is only one group in the morning, and the rest of the day all there is to do is smoke cigarettes and drink coffee, clients are not provided any games, outings, or activities at all.
Another thing if you decide to go there, do not create a client account with the financial lady. If you put money in the account, one day you will go to buy something, (out of the center store since you are not allowed to buy anything from the outside because they want you to spend every dime there) one day they will tell you that, surprise, there is no money in your account because they took it all out for prescriptions.
I have been to several different rehabs in several different states. I would have to say out of all of them, this was my worst experience. When you talk on the phone to the admission people, look at the website and watch the website video, you have certain expectations...like what they are saying is what will be available to you there. Unfortunately, this place is just a LOT of false advertising. There were a lot of HIPPA privacy violations that made me incredibly uncomfortable. Clients were taking pictures and videos of other clients even though it was against the rules. There is no individualized treatment by ANY means, I feel like this is the most important thing to underscore, as with this, and groups, are what makes the rehab either good or bad, along with the quality and time spent with therapists, which is slim to none here. Ultimately, G&G is just disorganized, understaffed, generic, and unprofessional. There are worse places, but there are also much, MUCH better places. I would just recommend doing your research on ANY place you go. In my experience, over the rehabs I have gone to in Florida, Futures of Palm Beach was the absolute best, a super nice facility with very individualized treatment and great staff. There are SO many rehabs in Florida, just make sure you know what you or your family member is getting into.