Jump to Section

Hazelden Betty Ford Foundation

4.0 Great (174 Reviews) |
/
4.0
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
15251 Pleasant Valley Road
Center City, Minnesota 55012

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Average Location/Amenities

Facility Highlights

Each patient is assigned a highly-trained, multidisciplinary treatment team

We provide 18 months of FREE support to patients once they complete treatment

Our patients recommend us to others

Philosophy

Hazelden helps restore hope, healing, and health to people affected by addiction to alcohol and other drugs. All who seek recovery will find it, and the stigma of addiction will be overcome. Treat the whole person as well as the illness. Treat every person with dignity and respect. Continue a commitment to the Twelve Step fellowship. Be of service. Remain open to innovation.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

DrugAbuse.com is a third-party resource for consumers seeking addiction treatment. We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and editorial reviews that provide valuable information for people making difficult decisions. DrugAbuse.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Meet The Staff

Mark G. Mishek
President and CEO

Mark G. Mishek is a Minnesota native with extensive executive-level experience in health care. Mishek was named President and CEO of Hazelden in August 2008 by the Hazelden Board of Trustees and officially assumed this role in November 2008. With the merger of Hazelden and the Betty Ford Center in February 2014, Mishek became President and CEO of the newly-formed Hazelden Betty Ford Foundation. Mishek's career in health care spans 30+ years. He came to the Hazelden Betty Ford Foundation from the Allina Hospitals & Clinics system, where he held various senior positions, including President of United Hospital of St. Paul, Executive Vice President for Law & Public Affairs and General Counsel, and Corporate Secretary. "The Hazelden Betty Ford Foundation is an outstanding organization with a rich legacy and a bright future," said Mishek. "I am honored and grateful each day to lead such a highly respected, mission-driven company. Our organization truly is an international leader in helping people sustain lifelong recovery to addiction to alcohol and other drugs. I'm excited to continue to build upon our strong foundation, started over 60 years ago, to assure that the message of hope and recovery reaches the broadest possible audience." Mishek earned a B.A. degree with high honors from the University of Minnesota and a J.D. degree with honors from the University of Minnesota Law School. He is the former chair of the St. Paul Area Chamber of Commerce. He is a past board member of Portico Healthnet, Capital City Partnership and ClearWay Minnesota. He lives with his family in St. Paul and is in long-term recovery from the disease of addiction.

More
John Driscoll
Executive Director of Adult Services at Hazelden's Center City

John Driscoll has worked in the treatment field since 1991 and at Hazelden since 1999. He has been a counselor, manager, and director in Recovery Services and is now the Executive Director of Adult Services at Hazelden's Center City, MN facility. Prior to his employment at Hazelden, Driscoll started and directed a long term treatment program for women and their children in Chicago. Driscoll is a licensed alcohol and drug counselor, has an undergraduate degree in psychology from Northern Michigan University, and attended the clinical psychology graduate program at Marquette University in Milwaukee where he completed all but his thesis for his MA in clinical psychology. In 2009 he earned an MBA from Hamline University.

More

User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
5.0
Excellent
My 21 year old daughter spent 60 days at Hazelden in late 2018. She was/is a heroin addict, and had been in six, 30-day rehab programs and lived at 3 different sober living facilities before Hazelden. We were out of ideas, and my daughter was literally about to die, when I found Hazelden's website while desperately searching the internet from my home in AZ. Literally less than 24 hours later, my daughter was on a plane to MN. The facility picked her up at the airport, and she spend 60 days there before moving to sober living (where she still lives). She is approaching a year of sobriety, which is a miracle. A few thoughts. First, it's hard to say whether Hazelden offers better treatment than other facilities, but 1) the interaction between mental health issues and addiction is a big part of the program, and in my daughter's case, a critical part of the process, 2) my daughter spent 60 days there, which is twice as long as she spent in prior treatment centers. In retrospect, the 30-day programs were way too short and had no chance of success,, and 3) the parental program Hazelden offers is extremely valuable. I wasn't expecting much, but the 4 or 5 days I spent at the facility changed my perspective, which in turn improved my relationship with my daughter and my ability to establish boundaries for myself. I thought I understood, and could "manage", her addition. I was wrong. My daughter obviously isn't out of the woods--she'll always be an addict and have to live her life accordingly--but the past 10 months have been the most peaceful and best 10 months of the last 5 years. I feel I have my daughter back. Maybe it was Hazelden, maybe she was just finally ready, from a maturity standpoint, to change her life, or maybe it was moving her out of AZ, and away from her addict friends and dealers. It was probably all three, but the proof is in the pudding: Hazelden succeeded where other treatment centers failed, and in an environment where parents are desperate, and at great risk of being taken advantage of by facilities claiming to be better and different, perhaps hearing from a parent who ran the gamut, and saw success at Hazelden he didn't see anywhere else, will help you.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
They are a joke . I have been in recovery for over 30 years and sent my nephew there. All they care about is the money. We you try to call you get the Minnesota office and they are very rude. My nephew is in hospital down at Naples, Florida and they keep giving him the run around. I would not recommend them to anyone.
More
No Rating
This place is the biggest rip off around. Extremely low grade accommodations and unsubstantiated professionals working at the center this is the worst tens of thousands of dollars that I have spent at any rehab with this poor quality of staff. Buyer beware do you not waste your time on this facility as you could do better at a government subsidized treatment center
More
No Rating
HD Oregon facility, sober 7 years despite that experience NOT because of it. They advertised a “trauma track” for treatment of dual diagnosis PTSD, excellent psychiatric and medical care. I am a physician and I would never treat any human being as dismissively and neglectfully as I was treated there.
More
5.0
Excellent
This was my son's tenth or eleventh treatment and his fourth time at a Hazelden facility.Center City is literally a "slice of heaven." In every way the facility exudes peace and serenity; from the setting, to the carefully crafted buildings, to the enlightened folks who work at Hazelden-Center City. My only criticism is that maybe the patient has too much free time. For some this is fine, for others like my son idle time can get him into trouble. I'm not certain this is a weakness..
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I am a quiet person that does not complain. Hansen I did not receive any individual treatment from them at all. Only after you have been there for more than 30 days do they even pay attention to you. It is very unfortunate since you pay over 1050 a day. They also do not treat the underlying mental health issues and only give you statistics about alcohol, which may keep you sober for a month, but is not worth the money they are charging. I feel disappointed with the resort-like atmosphere an the non-communication about the results of the mmpi disappointing. They did not help me at all-i was too quiet to stick out. You need individual treatment who will address the mental health issues also. Find that facility if you can and only talk to a professional not a screener.
More
5.0
Excellent
The only issue I have with Hazelden is very poor communication and follow-up with long term Alumni. You are missing huge opportunity for support. I donated several thousand dollars over several years. Never received so much as a THANK YOU! However, I will remain eternally grateful to the people at Hazelden that saved my life.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.7
N/A
Before ever stepping foot on a Hazelden campus, make certain to find out the length pf stay permitted by your insurance company for residential treatment. The day program is NOT the same as residential and generally requires an out of pocket expense. My suggestion is to look elsewhere first.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Hazelden Center City was a Blessing for my daughter for which we are Grateful and Thankful to her Counselor as well as all the Staff during her recovery. Admissions was so Caring and Welcomed us as if it was her home. She eased our minds. most of all ALL the Staff in the Family Program were most helpful and helped us understand we were not alone. Each presentation was from the HEART ! Please post this to all concerned so they know how GRATEFUL we are to Hazelden.
More
No Rating
My son has been a poly-substance abuser for 20 years. His drug of choice is methamphetamine. He was admitted to Hazelden and was there for 28 days. In that first phase of treatment they only determined the course of treatment. His government job only covered 45 days of care and wanted his family to come up with $15K for the next 30 days. We didnt have the money. He had been through 8 different programs before and always returned to meth or alcohol. Hazelden booted him out, wouldnt allow him to even begin the next phase of care because his insurance would run out during that 2nd phase and we wouldnt mortgage the farm to keep him there. They said there were no scholarships or grants available for him, in spite of a family friend's inquiry, influence, and philanthropy. If you dont have loads of cash available look elsewhere for chemical dependency treatment
More
5.0
Excellent
My daughter went through two unsuccessful attempts at treatment here a couple of years ago for heroin addiction and was successful the third time with the cor 12 program. She was inpatient for 33 days and then did the live-in intensive outpatient for 45 days before going to IOP in St. Paul. The accountability and follow through with cor12 was helpful. Most important for me was the family program where I was able to separate my own life and happiness from her addiction.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.3
N/A
The California location has a lot more continuity and stability between counselors and room and board. I feel like a number not someone they are committed to help get well. I hate to say it but it feels as though they are just about the money
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
More support for young children of alcoholics during program BEFORE loved one discharged to home. Resources was a strength. Identifying length of treatment was a weakness ....especially if first time. I think 30 days is inadequate in every situation.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
very good, comprehenive. very good holistic program, and help with te skills needed once discharged.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Good friend had gone through treatment before and it didn't work for him until he went to Hazeldon.They did not tolerate which is what I think the posh treatment centers he's been to had done before were doing. I don't know because it worked.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Good. Strengths:Good reputation. Wekaness:Location
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I recently completed treatment at center city. Very high quality services. The woman in the business office was so helpful--very kind, knowledgable--a gem. I absolutely recommend their treatment if you are so unfortunate to need it.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I have been to multiple treatment centers and have been sober ever since attending Hazelden in MN. The facility was great and the staff even better. I was treated with dignity and respect and they under promised and over delivered.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
This place is honest to God a living hell. Staff are a complete mess and act like they’d rather be anywhere else then where they are. You basically spend a small fortune to live in a niceish apartment where you agree to constantly be annoyed by employees all day saying you need to leave. They never got my IOP set up and I’ve been here over a month. They’ve messed up so many appointments I can’t count and never once apologized for it. They haven’t refilled my meds in days. An absolute mess! Listen to my parents and I and DO NOT GO HERE. Not at all worth the money an absolute fraud!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Worse place ever they tell you that everything is going to get better! That is a fat out lie! . On Admission to center city I told them only 70% was covered by my insurance they stayed don’t worry that they would be able to work with that! Not true they send you bills after you leave . You can call to dispute the bill but send you to collections to pay! They are not for your best interest, only there profits!!! So they will always win! If you really want to save your loved one don’t send them too this horrible place!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
the only good thing about the place is if you stay you collect 30 days clean, unless your being maintained on suboxone. during those 30 days that cost atleast $1000 a day you never even actually attend a real 12 step meeting outside the institution, and inside they dont even hold real meetings. you will be totally segregated from the opposite sex, with mens and womens dining rooms. all over the place they have these complaint boxes called "hazelden has heart" where they claim to really care about critical imput and say they will contact you about any problems you might have - but I filled out a couple of them & never heard a word. you will encounter counselors who often arent even in recovery themselves. im sorry, but i had two different gay counselors, and couldnt relate at all because of my own childhood abuse issues. theres tons of time-waste going on...like after EVERY lecture everyone has to file back to their unit & then every single person has to sit there and say a little bit about what they "got from the lecture"....every morning everyone has to gather together & read a page out of the sacred 24 hours a day book. the place once was great, but now its like the McDonalds of Rehab. If you dont say what they want to hear, then there is something wrong with YOU. and the sad thing is, their rehab isnt even that effective. you will do yoga & play childrens card games for their so-called world class therapies. but still, the food is great and the grounds are beautiful, and you can collect a month clean. you might get the crabs or the flu while there due to the hundreds of people you will be hugging & holding hands with. its almost impossible to ever see an actual doctor. you cant take your own necessary prescription medications like a blood pressure pill because they insist on selling you the stuff from their own pharmacy...and its just like being at the hospital...they charge you what they want, and dont like to admit it. the whole time i was there i think i saw ONE BLACK PERSON. i could go on and on...but still, its not that bad a place somehow, or you could say that its possible to get some good out of being there, but i still think the best thing is that you simply sober-up for a month because you have paid for yourself to do that. if all anyone needed to do to get clean for a month is rent a cheap motel room, then rehabs wouldnt be in business.
More
4.0
Great
After an expensive stay, my daughter did ok (not using drugs but more of a dry drunk). We complained that she needed dual diagnosis treatment, but never got any nor did she get involved in a 12 step program. We also complained that she had her cell phone and internet accessibility , it was like a nice , expensive camp. She is currently in jail after a return to drugs and we will need to find another program for her, one that is VERY different than the one at Hazelden. One that gets her starting to work her program , as opposed to a country club program , more interested in what celebrities it can bring in as customers ( not patients)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Very old school and my son lost his alcohol addiction but left with a severe kratom addiction that he used at hazelden and they did not even test for it.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
If you want it they will show you the way
Treatment Effectiveness
Accommodations & Amenities
More
3.0
Good
Hazelton has a stellar reputation in addiction services. Unfortunately it has used this reputation to " franchise " its treatment for the masses. There is very little individual therapy especially for those with a dual diagnosis. In 8 weeks there I saw my physician once, left me hanging in the breeze. The group therapy for those in the health care tract are unmanageable with up to 30 people in the weekly session. Doctors who have substance abuse issues spend three months there while nurses get a month. At the Dan Anderson Center groups have 25 or more and long winded exaddicts lecture for hours at a time. Again very little individual attention. The 12 step approach is explored in a cult like manner. Doctors spend three months there because they can afford it usually. Basically Hazelton is a prime example of the medical industrial complex at its worst. If this is one of the country's best facilities then there is no wonder that substance abuse is at a crisis state. Once your insurance or money runs out then you are out. Hazelton takes the care out of caregiver. A prime example of an organization resting on its laurels.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Do you really really like AA and the twelve steps? Are you a die hard 12 stepper? Do you want to say a prayer to ole bill Wilson 20 times a day? Then Hazeldon is the place for you! The lectures and therapy session are simply motivational speeches devoted to the 12 steps and big book. If the big book isn't your thing then you clearly want to fail. The rules are neeedless and over bearing. No fraternizing with other guys that aren't in your unit for instance. The accomadatins are terrible- three beds to one room with a simple partition separating the beds. They also fine you if you don't make your bed or show up to the meetings on time. I am already paying 40k for this place wtf? The work out room is tiny and the machines are outdated and broken. Go to place that treats you like an adult and employs actual scientific based treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
My husband was sent to the Center City location on a "corporate deal" and was unable to check himself out and the staff knew that. He has a medical condition that requires treatments weekly by a specialist. Hazelden transportation took my husband to a specialist in MN and they told him they could not get him in for treatments for 4-5 week. He let the staff at Hazelden know that he couldn't get them and they did nothing. He was kept at Hazelden for 4 weeks without necessary medical care. He was in pain and losing sleep and nothing was done about it. I contacted the CEO and asked that he contact me and and he did not. Obviously the corporate deal with more important than my husbands health. Totally unacceptable.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I am 40 years old. I am what I would consider to be a normal guy, farmer daddy, friend, college grad, I drank all my life but in mid to late 30's it became a problem. I switched from beer to vodka and drank it like water for a coupple of years. I finally hit rock bottom and almost lost everything. I volunteered to go to hazelden in sep of 2015. Was scared selfless. It got me clean and sober and so I returned home and 5 months later thought I could return to social drinking. Boy was I wrong. So I returned to Minnesota after I saw my sister die from this disease and this time it took. I just would like to say that this place saves lives. It saves families it is a godsend. People are gonna bitch about anything by reading some of these reviews but please take it from someone who has. Even there 2 go arounds. It works. It is a safe detox. The people do care about you. The food is awesome I swear the campus is beautiful if you or loved one needs help please call them. It works!!
More
4.3
Great
6-29-17, 7:00 Renwal AA Meeting. I don't think the 3rd Step of AA should is meant to empower the group leader to consistently promote his belief in the Native American Spirituality. With Hazelden clients there along with AA persons with more sobriety, that type of promotion is confusing at best. AA is intended to be a program of 'attraction, not promotion.' The Traditions indicate 'our leaders are but servants, they do not govern.'
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
AA education & food Expensive, too structured
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
The program was effective, meals were good.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
Overall a pretty poor experience here. If you don't conform to the 12 steps immediately, there will be an X on your back and the staff will make your life a living hell. They talk up there mental health services, but if you say you're struggling with depression or anxiety they will kick you out. This happened to me and I relapsed very, very badly as a result. I feel worse off now then I did going into Hazelden. Also, they don't know how to properly detox people who are coming off of alcohol or benzos. They will say they do if you or a loved one asks, but they don't, trust me. There have been multiple accounts of seizures here myself included. Do yourself a favor and detox properly at a hospital.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I seen my son so happy now and he as open up more now plus them 4 days i was there i seen how hard them people work on turning there life over to the better ways in life and im so greatful for what they have done to help my son
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Until and unless the patient is willing to admit being powerless to the addiction, I don't believe anyone-Hazelden staff, family members, or anybody else can deliver sobriety. I did not read all of the negative posts; my take-away, however, is many were written by disappointed family members. An often mentioned topic was cost. My question to those people: How much is a loving, trustworthy, caring, no longer self-centered recovering alcoholic or addict worth? Another negative theme seems to be unrealistic expectations of results in a 28 day period. Until the patient understands and accepts addiction is a disease of the mind, body, and soul, the recovery process cannot begin. 28 days is a mere beginning. My experience with Hazelden gave me a tremendous base of knowledge to become sober. For that, I am extremely grateful. The others in my life, whether family, friends, or co-workers, are as well. Thank you so much!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
This placed saved my life. Sober almost 7 years. They planted the seed and when I was released I atttended AA meeting daily. I worked the program. It was the hardest thing I ever did. Made me sad tto hear the bad comments of Hazeldon. One guy complaining, bad mouthing, but he has been in and out of 7 or 8 rehabs. Its not gonna work unless you want it. Quit blamming everyone else and look into the mirror and be honest.....That a start to soberity. Best of wishes to all..... Thanks again Hazeldon for saving my life. .
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Naturally, the program only works to the extent that you are motivated. They will give you all the help you need. Detox is comfortable and effective. The staff is friendly and supportive. The accomodations and grounds are lovely. The food is wonderful and plentiful. I did have to firmly and politely assert myself on a medication issue, which the staff responded positively.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Hazelden should be shut down. They do it care about the patients at all. The techs are rude and overworked...It\'s all about money. The food is gross, the accommodations are mediocre, and the staff is uncaring and rude. Keep your belongings packed, because they need your bed for the next patient in line... They do have an awesome pool and exercise room you can use at 6 in the morning. Please find a better place for yourself or your loved one.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Wow is all I can say. Tried to get my son into Hazeldon because I had heard good things about them and that they were the best. I read the reviews prior to contacting them. I thought perhaps sour grapes. It is not sour grapes. Son in treatment in Southern, FL and failing badly. Wanted to get into a long term treatment center. Called Hazeldon beginning of November to verify insurance. Was given a reference number once insurance was verified. Had direct phone number for case manager. Son was reluctant to leave Southern Fl, had intervention for which he agreed to go to MN prior to the holiday\'s. 3 weeks latter still not admitted to Hazeldon. Today 1/6 I was told that my insurance would not cover treatment, granted Anthem SUCKS, and I could pay privately at the tune of 16K for the PHP portion of the program and after that the structured sober living at $142/day = 4970 month. That\'s the quoted price, they can fluctuate off of that number. If you want to deal with folks that jerk you around this is a great place. Don\'t return phone calls, nor pick up phones when called to find out status. I think that they are cherry picking the folks that can pay privately, or that have really good insurance. I\'m amazed that when you are literally dealing with peoples lives that anyone would behave this way. How could you go home at night and actually look yourselves in the mirror?
More
1.7
N/A
Hazelden in MN is a stoic, remnant of former rehab facilities; I am a two-time patient there, and six-time patient at Betty Ford. The acquisition of BFC was demonstrative of its downfall. I now only deal with rehabs that are far off-shore, as money-making is not their primary goal.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
Therapuetic sessions involved playing \"Apples to Apples\" Seriously? ? $1400/day? Don\'t pet the tame deer!!!!!! You will be repremanded Ashtmatics beware\" smoking is wide-spread, Decore-1970\"ss dorm. Bring your own bedding. Free washers and dryers. ... but I did leave a week earl;y, (Against medical advice- though...,Bring your own food for DETOX part of the party.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Excellent place which saved my life.
More
1.0
N/A
The people at Hazelden may be the most dishonest people I\'ve ever encountered. They will tell you that the teens in their care do not mix with the adult addicts. Not true...They will tell you that you will get lots of individualized treatment. Not True. They will tell you that they do not have a high turn over rate with staff. Not true. They will tell you that few of the teens they treat relapse. Not true. They will tell you that if you have any questions, you can call and talk to them any time. Not true...They will tell you that your insurance will pay for most of the treatment. Not true. They will assure you that you will be happy that you chose to put your kid in their care. Nothing be further from the truth.
Treatment Effectiveness
Accommodations & Amenities
More
No Rating
COULD NOT HELP WITH MY SEXUAL ADDICTION OF NYMPHOMAIA OR MANIC DEPRESSION OR FREQUENT HOSPITALIZATIONS IN MENTAL INSTITUTIONS. .I HAVE BEEN DRUG ADDICTED FOR 50 YEARS.
More
2.0
N/A
I was very disappointed with almost every aspect of this facility and program. My daughter volunteered to seek help for her addition to Zanax, Adderall, Opiates, alcohol and other recreational drugs. She is 21 and close to rock bottom. Dropped out of college after a year and recently evicted from her apartment. She can not keep a job longer than 3 months. We were able to convince her to get some help - which was not easy. We wanted to make sure we selected what we thought was the best possible solution for her and choose Hazelden Betty Ford Center City. (We had read several reviews on Plymouth and how most of the kid were heroin addicts, in high school and that they did not take the treatment seriously. We did not want her in that program so choose a more adult focused program.) I went with her to check her into the facility. We arrived at 7:30AM and waited until after 8:00AM to see the first person, in a series of people, to get checked in. My daughter was taken off to have a physical and TB test. They did not do urine or blood testing. She did not see a physician. During that time I was in the waiting room and an older man with long white hair and a long white beard came to sit next to me and asked if I was a patient. I thought he was a patient so felt a bit uncomfortable until he told me that he was a councilor. It was a strange interaction and not very professional. We waited for 15 -20 minutes before our next appt. One woman was pleasant and told us about the program offerings and process. She said that she would be checking with our insurance company to see what was covered and that I would get a call on Friday (the next day) or Monday at the latest. We were than led to the waiting room again. We waited for another 15 -20 minutes when my daughter started to become very agitated as she had been sober for a couple of days in an effort to get started. We asked somebody for food, which they brought, and had to go find out what was next to get her checked in. She then went in to see a councilor (guy from above) who decided she did not need detox or residential care. This unqualified person decided that she would go into Day Treatment - she did not see a physician. We were led back to the waiting area without a word on what was to happen next. By this time it was about 11:30. Finally, a women walked up an introduced herself to my daughter but ignored me. I introduced myself and she shook my hand reluctantly. She told my daughter to hurry up and get her things and that she had to take my daughter to the her room and get her to lunch with the other ladies before it was too late. The check in process literally took 4-5 hours and then they were rushing her to get lunch or she might miss it. As we were leaving that area, I asked who would be calling me on the insurance issue. The lady sitting behind the desk, in the check in area, just rolled her eyes and said I had already seen that person. I clearly was wasting her time and annoying her. I left and then the real drama began as our daughter started to experience withdrawal symptoms. She was not recommended to go to detox so she had to cope on her own. Her councilor left at 4:30PM and I was told there were others around to help her but when I called those numbers my call went to VM and some stated they were on vacation. I made several calls to contact her or the councilors. Nobody would return my calls and I kept getting redirected. After a couple of day I finally got the name and number of her councilor. She was a very nice person but I did not get the impression that she was well educated or very bright. She was kind and patient in her discussion about my daughter. She explained some of what my daughter was going through and I felt she truly cared and wanted to help. On the second night my daughter became very agitated and wanted to leave. She called us from the residential phone (no personal phones or computers) and had an outburst on the phone with us which ended in her ripping the phone off the wall. Her counselor then called me and told me that she told our daughter the consequences of doing that again, she would be removed from the facility. When I discussed this with her counselor I was amazed that she did not realize that she had just given our daughter her ticket out of the facility. Our daughter lasted a total of 5 days in the center when on the last day, part of her therapy was to make \"dream catchers\" for a couple of hours. She felt it was a complete and total waste of time and demanded that we come and get her. (she could email or call us from the facility resources) We pleaded with her to stay longer as I would be their the following week for the family program. This did not happen and as we predicted she went and ripped the phone off the wall and broke a key board just to make sure they would kick her out. I don\'t know how many years the employees at this facility have been helping patients, but this seemed extremely amature to me. Additionally, it was almost always impossible to get ahold of somebody. Her counselor, however, was pretty good at returning my calls. I never did get a call back on the insurance and had to track that one down several times before getting an answer. Once I did get an answer the person on the other line told me a much higher day treatment rate than I had been quoted. This was the last straw and I asked for the director of the facility...who was on vacation apparently. I finally got someone, a Clinical Director who was very helpful and assured me that they were not going to bait and switch me on the fee. She made some calls and got the day treatment fee back to where I was quoted. I would never recommend this facility to anyone. I felt the staff made several errors and really did not care - it has become a factory of sorts. My daughter never saw a physician. We asked for this several times as we read and were told that the program was duel therapy. My daughter is self medicating for a reason...likely a bipolar disorder with anxiety and depression. Her councilor told me that the physicians are very busy and have to see other patients first. This was after 5 days in the facility. I don\'t know who is running the show here, but the program appears to need a total overhaul.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Accommodating, clean, respectful Too many clients. Wonderful experience with friendly, respectful, and helpful staff that are willing to work with you and meet your needs. Felt a part of the program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I have been sober and clean since the first day I arrived in 1983 . 32 beautiful years of sobriety . I thank hazelden for a concrete foundation for change
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Bait and switch. Told me my insurance was approved on check in then three days later said wasn\'t and would cost $1000 a day to stay. Found out ins pays them 495 a day for hospitalization so they tell ins you don\'t need hospitalization so they can charge full price 1000 a day. No 12 step members on staff. NOT a way to start recovery journey when you find out later you cant trust them
More
3.0
Good
My son was at Hazelden for almost 8 weeks. He came home this past Sunday. Sadly to say, he is worse than when he went. They did little to help him find continuing help. I am very disappointed and upset with what I was told was the best.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
This place saved my life. If you are serious about recovery, you will find it in Hazelden. Wonderful, caring staff. Right down to housekeeping. People are kind and sincere. You get out what you put into it. I was sober for over seven years, with no formal treatment. I relapsed for two years before finally surrendering toa twelve step program. Best thing I ever did. I had less expensive options, but I only wanted Hazelden because of their reputation. They\'re the best for a reason. I stay in touch with many of my peers. Highly recommend HBFF
More
3.7
Very Good
Good facility
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Aftercare was good. Can't smoke The entire staff was there for me no matter what the need
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
It worked! I would recommend this to anyone!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Experienced professionals
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Proven record. High cost. My brother in law got effective treatment there. Thank you.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
They are well-trained and experienced. They didn't have many options as far as religion goes. I don't feel comfortable writing something about them since it was a long time ago.
Treatment Effectiveness
Accommodations & Amenities
More
1.7
N/A
Counselors were helpful. It wasn't wheelchair accessibility. I felt left out because I'm paraplegic
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
So welcoming. I was so scared and after 30 min I felt peace. The surroundings were beautiful and the staff amazing. The treatment was exactly what I needed. Its individual based on my needs. I can't say enough. The accommodations were awesome. I truly enjoyed it! The aftercare wasn't the best. The living conditions at the time weren't good. It costs so much that its impossible to stay after the 28 days. The atmosphere at hazelden is comforting in a scary time. The actual places where we sleep and meet are so nice. The treatment was exactly what I needed. We had homework during the day and group. We learned how to meditate and pain management and how to live life again. They had speakers every night who were in recovery and we looked so forward to those. The food was unbelievable and the staff cared. I rate it above all others!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Quality of programs and depth of staff. No reason why you shouldn't stay sober after being here. The best of the best.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Reputation, knowledge, training, care giving, food, community. Felt like they try to keep you there once you've entered. Everything costs extra. Hazelden taught me that I have a disease from which there is no known cure. They taught me that I was not alone and that there is support available. They taught me to believe again in my assets and not just my liabilities. Their facilities were exceptional, and their program planning was perfect for a 28 day stay. However, if you were recommended to stay longer you basically here the same programming again and again.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
Compassionate staff. Costly. As good as it gates...in general most rehabs only 12% succesfull
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Great aftercare Older facility This is a great place to begin your recovery
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Great facilities They need more diversity It was a great faculty and experience
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
This place is MONEY HUNGRY!!! and I left in a much worse place, the place I went after hazleden said they had to \'undo everything this place did'. They made me worse!!!!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
As far as I am concerned this is nothing but an over priced vacation land.
More
2.7
N/A
It was recommended that I go to day treatment after impatient. I stayed for a week and wanted to go to the lodge earlier than recommended. They said I couldn\'t because I needed a higher level of treatment. So they wouldn\'t even let me go. Once you leave there and give them all your money they don\'t care about you
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.0
Good
I came with much hope. Learned in many ways my stay was all about money. Left depressed and angry. I would not recomend and suggest buying a big book and attending meetings would be as successful. Really left me sad. Not surprised to see director today is a trained lawyer..says a lot. This place is about as non profit as the clinton foundation.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Great facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
An overall good facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
We'll run/ organized. I went for alcohol treatment. They have a lot of supports still in place.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
Hazelden was the best thing to happen to my family during that tough year. They do a great job with everything! Beautiful location and Great program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Strengths: Experience, knowledge, dedication. Weaknesses: AA program, no focus on other ways to get sober. Great staff, speakers are awesome. Need money. Everyone smokes
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Strengths: Beautiful setting, gives Addict a true chance at recovery through aftercare services, great 12 step support, good Family week options. Weaknesses: It is a country club feeling very luxurious and most often is nicer than anything the addict is use to living in. Which can be an obstacle when leaving the beautiful campus and the feeling of safety and success. I believe that addiction is like diabetes. It's a lifelong debilitating disease. That takes constant work and a desire to stay sober to find success. This facility has the ability to bring an addict to a successful recovery but accountability on the patient is very important, I believe if the addict is willing to put the effort in the success possibility is much higher! It's a 5 star facility
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
they were not educated on sexual health. it was a very large rehab but the staff is very competant.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Need to improve aftercare.
Treatment Effectiveness
More
1.7
N/A
intense programs to help those with addictions. more assistance for those without insurance. I've had family members attend the treatment program at Hazelden and it always worked, although it may have taken twice with a couple of them. All have been sober for a long period of time
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
very good approach to treatment. expensive. It is a nice facility with many resources, however, you need to have the means to pay for it.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Very professionally run. Unaffordable to most.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Does the trick but very limited on activities. Positive experie.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
experienced staff. caring and professional.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
uses Big Book principals. could offer more counseling. For me it was perfect. They kept you very busy and you learned a lot about, addiction, treatment and recovery. They gave me great tools to work with, Iliked the food. It was not repetative and there was a nice workout room and pool
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
A decent facility, but could use improvement.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
It knows what it's doing. Expense.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Strengths: Programming, Faculty, Facilities. If you are serious about getting sober then this is the place to go. If you don't stay sober it's on you, not them, they are the best.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Strengths:Groups, lectures, loving environment, caring staff. More excersis time.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
BE AWARE!!!!!! Nursing staff is nice, food is decent, but there is NO! coordination between management staff and Doctors. 3 Doctors quit this summer. Not one doctor or staff coordinator can tell you what is going on at any one time. They will keep you completely in the dark. They just want their money. Complete bottom of the barrel. All nurses and doctors and all they do is fraternize. If you are actually looking for recovery, go elsewhere. Anywhere else.
More
3.0
Good
Here is the ugly truth about rehab centers. Confidentiality is very poor. It seems like very few people know this and even doctor friends didn\'t know. If you are single, don\'t have any reason to be in court or just don\'t care, go for it and do the rehab. It really does make a difference to creating a sober living but the consequences may overwhelm this.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Staff was great. wonderful program for my brother
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Great intensive therapy sessions. This treatment center has great intensive one-on-one and group therapy sessions. They also let family members attend and start the healing process which is beneficial to the patient in the future. Great place that really cares about improving the lives of its patients
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Good success rate. Cost was a downfall. it is a great safe enviorment in a wonderfg. The food is great. The rural setting is beautiful. it is both an educational and spititual experience. it is a 12 step program with emphasis on the Big Book.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Hazelden Betty Ford Foundation is dedicated to helping our patients overcome addiction, we have locations around the nation and are leading the advocacy and research around addiction as a disease.
More
5.0
Excellent
They gave me scholarship funding for the cost above what the insurance company would pay. I have been clean and sober for over ten years, so that speaks volumes. A lot of the people that were in treatment with me are still sober.
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Long term treatment. Great staff, doctors and trained therapists. Beautiful place to be. They offer after care and alumni activities. Maybe funding could be improved...financial difficulties for offering treatment to individuals not able to afford..it it Very expensive! I would bring everyone who is suffering from addiction and tuck them in.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It is the corner stone for all treatment centers. It was very educational.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
It was in a good location, but it didn't help.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
It was a low key and clam place with wonderful staff. They were very helpful with helping us get our loved one to agree to go for treatment. However, it was sooo expensive.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
They had a great family program and speakers; however, my brother did not recover.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.0
Good
It was run like a prison. Person admitted becomes completely helpless in their treatment- staff does not share information readily with patient. Patient go through withdrawal with minimal support.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
I would not recommend this facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
The amenities were great but there were a variety of weaknesses. It's geared toward rich people as are most of the facilities.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
They really address your problem and they promote strong support.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
The staff was great but the cost was high.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
A lot of caring staff and there is a lot of group support building that goes on to help one stay sober once out of treatment. It's easy to stay sober when in treatment. Should teach more life lessons for the outside. I think hazelden is the best place. My boyfriend was there and I had counselors calling to check up on me to see how I was handling everything. They are very caring and truly want to see you get better.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was extremely effective.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
Established. Good speakers. High cost. Need better dual dx tx. I was unable to stay as long as needed due to insurance.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was an overall excellent facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was top shelf. I relapsed after 60 days but am sober now.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
The big book was key. I am sober.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Very spiritual. Treatment of the individual vs. common practice. Excellent medical treatment of withdraw symptoms. Beautiful grounds and facility as a whole.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
An overall great facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
It was a great facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
They hold you hostage for a long period of time. The program is too formulaic with treatment decisions made at the time of entry so that a protocol is followed. Medical treatment is suboptimal.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Hazelden saved my life. I spent 28 days there and got the concept and truth of the fact that I had a disease that was not curable and I could ahve a daily reprieve. It has worked since 5-24-1995.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
It was clean and the people were nice. I recovered fast. However, there could have been better treatment options.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Location far away from metropolitan area. Beautiful setting. Plenty of wide open spaces. Excellent counseling. Great facility. Costs, not really a weakness but a drawback for some who would benefit from going there. Individual and group counseling to get the best of both. People really care about the residents there. It is a state of the art center for rehab.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
The people are kind; however, the facility was dirty.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Hazelden is a very well-run facility. Their programs take the needs of the clients and their families into consideration. The after care programs were a bit redundant. I don't think there was enough emphasis on co-occurring disorders.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
They are so helpful, pleasant, warm and inviting. It was a nice atmosphere with a great staff.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Be careful and interview them. The staffing was great but they lacked empathy.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
They address the reasons why, abuse of alcohol and other drugs is a disease, how you can fight it like fighting cancer or other debilitating conditions. In addition they helped identify other issues that contribute to not being able to fight against the disease without help. The, after care program was the best I've heard of, meeting on-going struggles. Throughout the program my friend felt very comfortable and safe, without judgement of her being gay. Initially, the program can be very overwhelming, but my friend felt even more overwhelmed when it was time to leave. She was very happy with the after care. It has helped keep my friend sober.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
The staff was good. However, I felt isolated and trapped. Oh what a glorious day it was when I left. It was like a release from prison.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
It helped keep my family member sober.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Expertise in CD and MH with support across wide continuum of care. Same as most in that they have to deal with insurance calling the shots which lessens patient care.
More
5.0
Excellent
They would contact my Ins. and recommend I need to stay longer then 4 weeks and I ended staying 12 wks.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.3
N/A
Enjoyed the holistic inclusion.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
I cannot overstate my appreciation for this facility. I think it's a magical place with a tremendous peer approach. I visit reunions annually and do an annual fundraiser for its benefit. I had an extremely brief / minor relapse, got back on my horse immediately with AA. Simply put, it worked. What I'd been unable to do for many years I could suddenly do.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
My sobriety date is 2-23-03, I entered the facility 1-08-03. I am satisfied with the end result.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I had a great experience at Hazelden. I have kept in contact with several of my recovery peers since leaving. I have also kept in contact with my individual counselor.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Based on the AA 12 step program. Completed the first 5 AA steps while in treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Clean and peaceful setting. Good counselors who set up good individual treatment programs for individuals. It has a great reputation and overall program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Over 90% of staff is in recovery. Enjoyed facility but it was expensive.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Enjoyed the 12-step program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
HBFF has the reputation it does for a reason. I am a former patient, and my life was saved by this amazing organization. To be able to work here now is the best possible way for me to share my experience, strength, and hope. We provide the best possible patient care and inspire hope those with the disease of addiction.
Treatment Effectiveness
More
4.7
Excellent
Enjoyed in the inpatient medical detox. High quality facility.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Stayed out for two years.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
We had a good experience. Great family program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
Not successful after three stays
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Was very effective
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
There was little follow up. Since insurance wouldn't continue to pay for additional services. Need to continue treatment after release and offer transitional housing to help transition back after treatment.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Excellent quality and care. Wonderful and peaceful place.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
Had excellent family educational programs.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
It's a very reputable facility. It works.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I did not know she was there until she had completed her rehab. It worked for our friend. She stopped using.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
My 1-1 counselor called me to check my status before he left USA for his home. Would recommend this place for care.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
$30,000 for 28 days - he relapsed 2 months after getting home. 28 days is not enough to an addict.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Hazelden is a 12 step based treatment facility. 12 step meetings are what is available on the outside once treatment is completed. To me, AA and the 12 steps are the solution to recovery. Hazelden teaches this quite well.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Good individual attention. Alignment with the whole group was good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
They are truly the best, hands down. They use the 12 steps of AA. Great discharge planning, also extensive follow-up with discharged patients. They have a high rate of success.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
Safe place to recover.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Very supportive staff.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Hazelden treated me like family, with respect, dignity and made me feel valuable. They built a strong sense of trust and respect before I even arrived, which was carried thru the entire duration of my stay.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.0
Good
Outdated, too generic of programs. Need more LGBT options Alternatives to 12 step programs.
Treatment Effectiveness
More
5.0
Excellent
Great place!
Treatment Effectiveness
Accommodations & Amenities
More
5.0
Excellent
Still alcohol / drug fee after 9 years.
Treatment Effectiveness
Accommodations & Amenities
More
5.0
Excellent
Provided my daughter with the tools to stay clean.
Treatment Effectiveness
Accommodations & Amenities
More
5.0
Excellent
Attended family weekend and were able to support our family member during his recovery process.
Treatment Effectiveness
More
5.0
Excellent
Good place to send a family member to recover
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
This treatment center changed my life. For the first time I was treated as a person with an addiction and not just a sad member of society. They got to the root of my problems and helped me form the life of my dreams! Relapse is part of recovery and I've relapsed twice but each time it was very brief and I let the people know who could help me and I got back into recovery very quickly. I have now been continuously sober for over 10 years.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Would highly recommend this place.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Hazeldon is an excellent treatment center and has high priority on recovery.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Good place to go recover.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Hazelden gave me the tools to understand my disease and a program (AA) to save my life after treatment. It saved my life.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Would recommend this place to anyone needing care
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Connected me with outpatient treatment- approximately 6 weeks when I left to help me stay clean.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
Taught me how to enjoy life w/out chemicals. Most professional and nicest facility with incredible support
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Facility uses a 12-Step approach, which for my daughter ultimately did not work well; however, Hazelden helped her understanding and dealing with the issue....Ultimately my daughter changed her behavior due to her own maturity, worsening health problems, using the drug Baclofen, and reinforcement (via external sources).
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Facility was great....(but) patient didn't receive any after-care. 30 day treatment is not long enough to learn how to sustain from an addiction.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
I remain very grateful to the Hazelden foundation and their staff, who helped me to get sober and stay sober. If I were to relapse, I would definitely go back there!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Hazelden save my life...provided me with vaulable tools, and gave me the strength to be honest about who I was.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
The facility is great, my counselor was not...My counselor had very little interaction with me compared to my dorm-mates. I even had a consultation with her and the chief Counselor and felt very cheated by her idea of treatment. I left the facility and enrolled in an outpatient treatment and was given much better treatment outside of her area. I did witness other counselors providing fantastic treatment to other patients so I know this was an individual problem, not facility wide.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Everything about Hazelden was great. I've been sober for 3 yrs. It worked for me.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
This treatment center offers a serene healing environment. You have peer interactions as well as professional staff. The food is great (without pampers like a club med) You first go through a series of painless but thorough interviews to see what additional "groups" you need. For example, Grief group, PTSD, Mental illness, Angry management, yoga, meditation, and then your weekly itinerary is created on your interests
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
My wife to be encouraged me to go to treatment and I'm glad I did....I would definitely go back if I ever needed to.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Very professional and personal, no monkey business. This is a serious illness and (treatment requires) undivided attention and effort.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
The care and support of the staff at Hazelden gave me the tools to make recovery my life. I am forever grateful
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More