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Lakeview Behavioral Health

1.9 N/A (23 Reviews) |
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Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1 Technology Parkway South
Norcross, Georgia 30092

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Lakeside

Facility Highlights

Individualized Treatment Plans for Clients

Individual, Family & Group Therapies

Expressive Arts

Philosophy

Treatment programs at Lakeview Behavioral Health address behavioral health disorders, including addictive diseases and co-occurring conditions. Individualized, 12-Step-based treatment options for adults and adolescents include detox and inpatient care, as well as partial hospitalization and intensive outpatient programs. Lakeview utilizes individual, group, family and experiential therapies.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

DrugAbuse.com is a third-party resource for consumers seeking addiction treatment. We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and editorial reviews that provide valuable information for people making difficult decisions. DrugAbuse.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

User Reviews

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No Rating
The whole process was very unprofessional. Communication is horrible and the social worker that we were assigned was very rude and condescending & had conversations with my child that she should have never had, relaying information to him that should have been spoke about in our prescence. Felt very uncomfortable with my child being there and would NOT recommend this facility for help. It\'s truly in need of an overhaul of professional help.
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No Rating
Lakeview is a miserable place to be... Movement, as per going to eat, is controlled with patients forced to line up and proceed under supervision through a number of locked doors. Food is mediocre to poor. One unpleasant ward-boss summarily denied me a second cup of coffee at breakfast. The majority of patients complained daily of not having been seen by a physician. All rooms are shared. The majority of patients are sent there against their will by the police or by emergency rooms. Beds are small & uncomfortable. Bathrooms have prison-style sinks/showers. Patients are locked out of their rooms during the morning hours. Personal toiletries are forbidden. Shaving is strictly supervised. I arrived with 5 each of pants, socks, shirts, underwear, and books. The ward-boss arbitrarily limited me to 3 each of the above items. The stay is usually extended so as to milk more money from the payee. In my case, I was discharged at 8AM but not allowed to depart until 3:00 in the afternoon, thus allowing Lakeview to bill for another day. At the end, Lakeview included a self-pay $1475 surprise addition to the bill, which was verbally explained as my regular single $246 copay, but which they applied for each individual day. Yet, on the printed bill, the $1475 is listed as \"Admit Fee\". That\'s Lakeview $ hocus-pocus. Once they have you locked up, insurance will not pay anything if you walk out for any reason. The pre-admission \"counselors\" tell any lie to encourage self-admission. Avoid this dreadful facility.
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2.7
N/A
After getting a good report on Friday they turned my son out on Saturday...They didn\'t even notify me.
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1.3
N/A
This experience was not what I expected from a behavioral health center. The nurses & technicians were great. However, the psychiatrist and social worker were less than poor in their responsibilities. The social worker spoke with me for less than 2 minutes. The discharge care plan was incomplete and inaccurate (no discharge diagnosis, wrong address) and the referral was not in Atlanta as I requested. They still have not provided copies of my medical records after a month and a half of repeated requests. My phone messages have gone unanswered. I finally got to talk with one man who stated that he is waiting for the Dr to write the final diagnosis. BUT I do have a bill from the doctor, Surprise, Surprise! I called the doctor\'s office and, once again, got a recording; even though it was during office hours (3:20pm). He stated I could pick up the records on Thursday without the psychiatrist\'s final report!!! Pitiful and very frustrating.
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No Rating
If you like prison you\'ll love this place! This place stinks!
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1.0
N/A
This is the worst experience I have ever had. ... Half of.the workers don\'t speak English and they are so rude and hateful. I have never been treated with such disrespect. They need to close this facility..I want never go back.
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No Rating
Awful place if you didn\'t have a mental problem going in, you will when you come out!!
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1.0
N/A
Worst experience ever. My daughter was there and was treated like a prisoner. Staff very rude and disrespectful. Seemed to keep her longer than was necessary so they could bill insurance. Also, we paid upfront but was told by our insurance company they should have never done that. Also, we paid more than we should have and now cannot seem to get a refund. We keep getting the run around.
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2.3
N/A
Was treated like an inmate.
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1.0
N/A
My daughter went here after a head on collision into a tree last year. The real trauma of her life started there. She was in pain from the accident and had dried blood all over and we said she needs attention and a shower. They denied her a shower. She was in withdrwls and they denied her meds. She was in pain no meds. she was having cigarette withdrwls no gum or patch. The mostly foreign staff was always rude to her and all the family. Im now seeking an attorney in this whole fiasco. I hate myself for putting her there. I hate them. money cant solve the world of hurt my daughter is in but it can pay for rehab PTSD and some college. DO NOT put loved ones in there. It is a traumatic experience and they will come out worse. I see they can remove my post but I can find a way to go viral with this info andI will. so just leave this up so others don\'t go further into hell.
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No Rating
What a horrible place. The staff was unprofessional and rude. Treatment was nonexistent and the doctors were never there. The food and access to water or juices were awful. I came in sober and wanted to detox and get some therapy to begin the recovery process, what I got was nothing. please please please don\'t go here. Don\'t send a love one here. I am finally in recovery thanks in absolutely no part to this terrible place. Investigate them now!!
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No Rating
i was taken out my ny home on Feb 8 2026 by Guwennett police by force because ihad some prolem in my new home i purchase with my fund and military benefits. i was taken to this place by force in almost died in police . iam a black man taken out my home by a .judge , that did no have the slices clue what was going on in my. A black with five other officer4 bust in my home and said to me we go order from judge to take you of you home , hopw want go .WE BEAT YOU UP OR YOU GO WILLING I CHOSE THE LESS OF THE EVIV. I AMOST DIED IN POLIC CUSDUY. I WAS TAKEN 45MILES FROM MY HOME\\ NOT. THE POLIC OFFICER NEW WHER HE WAS TAKEN ME./ THIS PLACE WAS AND IS DUMB. gOD NO MEDICATION CAN VERY CLOSE OF DYING THEIR. THEY NEED TO CLOSE THIS DUNGUNCLO NTHIS STAFF . THEIR DLACK FEMALE THAT HAVE HALFT RED HAIR SHE IS WAY OUT OF HANH SHE WORK THE MIDDLE SHIFT.. THE PLACE IS RATED LOWER THAN TW0. IAM GOING KEEP WRITING UNTIL I GET SOME RESPONSE I HAVE ATTENDED THISFACILTY.
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1.0
N/A
Unbelievably horrible. A prison with power hungry, petty staff. Our daughter was there for three days and if her experience was even half as bad as ours, as parents, it is awful. I am sure it was 10 times worse. Run, don\'t walk, from this facility!
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1.0
N/A
SHUT THIS PLACE DOWN NOW, they will lie to you and do not allow your insurance to pay for this.
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1.0
N/A
This is the scourge of the earth. There is absolutely no mental health. Do not use this place and the food is terrible I weigh a hundred pounds and got down to 85 I\'ve never weigh that little in my entire life they also claim that they have you checked out in the hospital prior well they didn\'t for me and now I\'m sitting around horribly horribly sick they\'re thinking I have an autoimmune disease and it was just starting to peek around the time that I went in...they don\'t care if you\'re depressed if you have a panic attack you\'re acting out and you are rude it couldn\'t be that you don\'t have control of your body hello I plan on doing I plan on doing so big all my signs of my autoimmune disease were present in the hospital but somehow they sent me there anyways and I wasn\'t able to get the proper physical help and now I feel so sick. This place this stinks all it is is a revenue maker.
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4.0
Great
Negatives: the food was not the greatest but it\'s at no charge to your bill. Majority of night shift techs do not care they gave med early so we woul go to bed before 10. It is a stabilizing unit so no you won\'t be treated with lots of individual time. Positives: I enjoyed group therapy, day shift techs are wonderful!!! They talk to you share things about there lives to make you feel normal. PHP and IOP are amazing!! You get that much needed time to gain the tools to help fix your issues with mental and or addiction. The staff is very friendly and want to help.
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No Rating
I was sent here on a 72-hour hold by Gwinnett Medical Center ER... When I was unloaded at Lakeview, some girl who looked 12 (with no communication/patient skills) took me to an empty office room, handed me approximately 20 pages of paperwork to fill out, and left the room. At this point, I broke down crying out of exhaustion, hunger, frustration, etc. But I pulled it together and completed the forms. Then I waited for the girl to return. And waited. And waited some more. Finally she returned and told me to follow her, which I did. We walked and walked and walked (this place used to be a huge office building). The girl explained nothing as we walked, then finally we arrived at the floor I was assigned to. The girl passed me off to a tech for processing. I sat in a hard chair waiting to be processed as this tech ran around like a chicken with its head cut off. During my stay (Tuesday to Friday) I witnessed and was subjected to a case study in staff incompetence. I was denied my current maintenance meds because "I had to see a doctor first"). I was having severe side effects from cold turkeying my SSRI and other depression meds. Finally saw doctor on third day, at 10 pm! He had already pre-evaluated me based on incorrect notes from Gwinnett Medical, and I was displeased with the medicine he prescribed me. To sum up, there was NO treatment, the group therapy consisted of unprofessional flackies asking the same questions everyday, and if you were at all truthful about what was happening to you there, you were scolded by the head nurse for turning the meeting negative. And other indignities I suffered was being mocked in front of the group when a tech opened my suitcase my dear husband had packed and brought to me and shouted, "who packed your suitcase". If you're sent here against your choice, please refuse if you can. Lakeview Behavioral is a scam operation!
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1.0
N/A
... If they find out you have extra days through your insurance they try to milk your insurance company. Never ever go here. ...
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5.0
Excellent
LOVE IT
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1.0
N/A
Horrific. ... Staff generally lack compassion, many downright rude. A few of the MHA\'s are very nice and try hard and one of the doctors is good. But most docs, as reported by other patients, barely let people talk before they are sent out the door. Food is horrible. Stay away from this place.
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1.7
N/A
Honestly this is the worst experience I've ever had in my life. I hardly received any treatment and when I did it was subpar. I was supposed to see the doctor every day that I was there but I did not. I saw the doctor once out of five days. Which reminds me that I should have only been there three days but the doctor that I had said he "didn't count weekends" so I had to stay in this place for two extra days. When it was finally time for me to go home at noon, I ended up not leaving the facility until about 5 because they are completely unorganized. My girlfriend had to come in rage to make them release me because they had forgotten. It took hours for the doctor to sign my discharge papers, they had to completely search for him. I did not like the medicines they had me on. I am a 19 year-old young woman who's taking the time to tell people that no one should attend this place in hopes of feeling better about anything because they don't care.
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1.7
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Horrible place. I only stayed in front of the TV all day. I was misdiagnosedand the amount of money I had to pay at the end was not worth what I got. The food was the only thing I looked forward to every day. I only saw my doctor once, for less than two minutes. Once I received my papers at the end, I saw what I was diagnosed with, which was all completely wrong. What a waste of my time.
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3.3
Good
They do not give individual treatment. Phone time was not equal. Others got special treatment and extra food and snacks. Those there for substance abuse got no help. It was never talked to about my suicide attempt. Never asked why I did it. It was never addressed.
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2.0
N/A
This place is a prison. It's nasty... bathrooms are not cleaned. Scum around every corner, dust everywhere... If you ask a technician for help, you won't get it. If you do get it, it will take hours...I had to wash my clothes in the sink because no one would show me where the laundry room was. They will not knock on your door before entering...They lock the room doors around 7:45 AM. If your meds make you tired, you cannot lay down...There is no individual therapy. You are required to go to fake group therapy 4 times a day. It is not targeted therapy, and if you don't participate, it is held against you...The group sessions make you more depressed because they ask way too many personal questions and want you to share with strangers...When your are not in group, you are vegetating in front of the television. I could continue, but this is a rotten place...If you can't hide the fact that you are still depressed, they will want you to stay. Find a place that has both individual and group therapy, and has doctors that will check on you.
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1.0
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Doctors are not trained in this country. Would never pass Medical School.... Definitely keep the patient too long...spread rumors.
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1.0
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Definitely NOT a rehab or anything else they promise to be! See my review on yp, (Yellow Pages).
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