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Lighthouse Care Center of Conway

3.0 Good (35 Reviews) |
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Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
152 Waccamaw Medical Park Drive
Conway, South Carolina 29526

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Average Location/Amenities

Facility Highlights

Individual Therapy

Group Therapy

Self-Esteem Building

Philosophy

It is the mission of Lighthouse Care Center of Conway to provide therapeutic mental health and drug & alcohol addiction recovery services to adolescents and adults who are exhibiting high-risk behaviors of a severe or persistent nature and/or are emotionally disturbed as evidenced by a DSM-IV diagnosis. Lighthouse Care Center of Conway is dedicated to nurturing patients and residents in a manner that is conducive to positive change and personal growth. We strive daily to give our patients and residents the tools they need to overcome the obstacles they are facing. We provide a highly structured program that empowers each participant to reach their maximum potential through positive reinforcement.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Tom Ryba
Chief Executive Officer

Tom holds a B.A., psychology, University of Washington; M.S. public health, University of Missouri. Prior to being named CEO of Lighthouse Care Center of Conway, Tom has run private psychiatric hospitals across the country, most recently Rolling Hills Hospital in Tennessee. He was Board Chair of the Mental Health Association of Middle Tennessee. He is a past President of the North Carolina Mental Health Association, and served as an appointed member of the North Carolina Commission for Mental Health, Developmental Disabilities and Substance Abuse Services.

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Dr. Adedapo Oduwole
Medical Director for Addiction Services

Dr. Adedapo Oduwole is the most recent addition to the Lighthouse Care Center medical staff, coming from Mercy Hospital System in Janesville, Wis., in 2009. Dr. Oduwole is well-versed in multiple areas of adult psychiatry but is most passionate about addictions work, and serves as the Medical Director for Addiction Services at Lighthouse. Dr. Oduwole has several strong beliefs and guiding principles about addictions that serve the clients he sees well. First, he believes that each client should be provided an individualized treatment plan that clearly focuses on that persons most pressing issue(s) at the time of admission into the Lighthouse. Just as no two fingerprints are alike, no two clients are alike and so each deserves a treatment plan specifically tailored to his or her needs.

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User Reviews

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3.0
Good
Worst place to go get help. Sent there cause I went off my Xanax alone - got put on some crap meds. Dr. Ripa the director kept me there 4 - 10 days for what? The pills didn’t help no therapy - people took my clothes, & was court ordered by a Medicare judge to be released lol 😂 what a joke - only to be back in the Darlington facility a week later for the same thing cause Ripa failed to do her job !!!
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3.0
Good
I was also traumatized by the Lighthouse. They don\'t care if you die, so why go there. They need to be shut down!
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3.0
Good
The nurses and techs are kind as long as your good. The dr’s are awful. They don’t care about you individually. The nurses are scared of the dr’s. They do not handle diabetics or individuals with special needs or disabilities well. They will give you multiple shots in a day very quickly without trying to de-escalate the situation. Their rules are extreme. It’s cramped on the unit. But the sad thing is so many staff members know they’re not truly being helped, they tell them if you have better care on the outside then get out as fast as you can.
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5.0
Excellent
Real professional techs and nurses 😁 you know who you are thanks 😘 for your time 🤔
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5.0
Excellent
I went to lighthouse on December 12 I think and left December 20 2019 it was fun I think I got to experience what it was like to be with other kids that were in the same stage as me and I learned alot while I was there. I made alot of friends
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1.3
N/A
Rude hateful staff except for one or two nurses. When released the same day someone had taken my debit card number and made purchases on it. Staff took me off a controlled substance cold turkey. No tapering. They lock the phone in a closet and you are allowed only one five minute call a day. Worst place ever. NEVER pass on calls. I hope this facility gets shut down. I pray you do.
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1.0
N/A
DONT GO HERE! just a bare bones holding facility for addicts and crmininals; " Treatment" is a joke; only allowed to see psychiatrist every 2 days; will set you back not help you
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1.0
N/A
This place is completely inhumane, traumatizing, and disgusting. I was sent there from the hospital due to having a chemical imbalance reaction to wine and NyQuil that lead to one hallucination. I’ve never had any suicidal thoughts, never admitted to wanting to hurt myself or others, and definitely no drug or alcohol addiction. So, to say the least I didn’t need to be there, let alone anyone who is actually mentally ill or battling any real addiction. You will not leave better, you will leave so much worse. The staff besides a rare few, treat patients like scum and like they could care less if they were dead or alive. When the mentally ill would have their “moments” they would be laughed at, hit, and overmedicated and punished by more days added to their time there. The patients are never looked at like actual HUMAN BEINGS. Dr. Shetty is the worst “doctor” she tries to convince you that you are crazy, bipolar, mentally ill in any way she can. She told me I was an alcoholic for drinking wine 3 times a week and belittles patients the whole 5 minutes they spend with her. I didnt even have a blanket the first 2 nights there because the nurse I asked laughed at me for asking for one when everyone else had one. I never once took any medication while I was in there but when my dad called to check on me they told him I had been medicated which was FALSE. The staff gets in mentally ill patients faces and pushes them to snap so the staff can have a reason to hit them. There is no therapy, it is just the staff sitting on their phone texting and laughing with eachother. Not to mention, during CONVID-19 the staff screams at you for being too close to them but won’t give you any sanitation and packs 30 patients on top of eachother into a room. Again I had no mental illness going in to there, but I left traumatized from this shitty excuse of a facility. I kept my head down, never spoke and did what I needed to do just to get out. If you have loved ones, please do not send them here. I will be getting a lawyer shortly to see what I can do to get this place shut down so no more people have to go through what I did.
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No Rating
Please do not make the mistake of putting your loved one here, it is horrible, my husband was here for less than two weeks, when we picked him up, he smelled so bad, his dentures were in a plastic bag with mold on them, his clothes were dirty,he had the wrong glasses and was so doped-up. All they do there with dementia patients is medicate them and put them in a corner, he had on a depends and it was so dirty.. Two weeks later he passed away, I have complained to the BBB, and also contacted a congressman in SC, this place should be shut down.
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4.7
Excellent
I loved lighthouse
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No Rating
My experience at lighthouse was ok staff was pretty good the groups and other things I felt were for a child more then a adult so it was more confusing to me more them getting the help I needed I ended up going back now I'm ok and living life the way I need to my opinion its better to help yourself then seek it
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1.7
N/A
As a former patient of lighthouse I can say I experienced things there differently when I first came to lighthouse I was brought in by police for suicide attempts I also was treated for opioids which the Dr of addiction was very good I was happy I got the help I needed the second time I came to lighthouse was a nightmare the staff was rude I was completely ignored the Dr treating me never listened to what I had to say only what others said I was heavily medicated threatened by staff I also have high BP which was high and refused to call the Dr or bring me to the ER for treatment I finally had a heart attack as a result so staff then changed there outlook about how it was handled yes there are both negative and positive reviews and in my feeling I believe it was staff meaning it depended on who was working there while you were getting treatment some care some dont I have had staff at times make me feel I'm below them because I have issues it's not all great in a hospital but if your lucky you get the right help I was lucky once but the second was bad for me so as I write this I can say it's a bad experience and I wouldn't recommend you go there but only you who experience treatment can say some g good some bad comes from this but I've learned alot enough to stay out of there and I'm helping myself cope and I believe I've accomplished more myself then in lighthouse all I can say is hopefully anybody seeking help there will get what they came for but dont expect a miracle that is my experience and what I've went through it was good and bad for me
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1.0
N/A
I almost died in this facility. It not only deserves 0 stars, it needs to be shut down. I had been experiencing depression for a while and my family and I decided inpatient treatment would give me the best advantage. I came into this facility with depression and left with severe trauma. I have never been treated more inhumane and stigmatized in my life. The way I (and most every other patient) was treated by the techs, nurses, and doctors was completely demoralizing. The interactions between not only myself, but the other patients and the staff, were not only unprofessional, but shockingly immoral and unethical. Many of the techs speak openly about other patients. Some taunt certain patients for their sheer entertainment. On my second day here, I became ill. I immediately told my nurse and the techs on duty. I was told I was fine. No questions, no exam, but I was fine. Over the course of the following three days, I became extremely sick. My chest became tighter and tighter. I was experiencing extreme pain just to take a breath; I was becoming weaker and the patients around me, especially my roommate, were becoming extremely concerned about my health. Over those three days, I had told my nurse, the techs, and my doctor how sick I was countless times. I was ignored and told I was fine. Still no exam. I requested a med consult with my doctor and was told I would have one first thing the next morning. I never received one. My fellow patients began to express their concern for me to the techs and nurses. Nothing. My mother called the nurses station 32 times over those three days. They kept telling her I was fine and began to hang up on her. On the 4th night, I knew I wouldn't live through it without medical care. As disparaged, but desperate as I was, I went to the nurses station again. And FINALLY, one nurse did his job. One nurse treated me like an actual human being. I didn't know his name but he saved my life. He gave me a quick exam and an ambulance was finally called. My emergency contact, my mother, was not notified. My family had to figure out where I was the next day when I was scheduled to be discharged. The front desk told them I had been discharged the previous day, which was obviously not true. It was another nightmare getting discharged from that place while in the hospital. Upon arrival at the ER, I was diagnosed with respiratory failure, bilateral pneumonia, and sepsis. For the next 4 of the 7 nights I was there, I fought hard for my life. Every breath I took was excruciating. I couldn't sit up, use the restroom, or take care of any basic needs on my own. Talking, rather whispering, to answer questions exhausted me for hours. I couldn't eat at all during that time. On the 4th night I was there, we sent out a prayer request to my community back home, as I was making no improvement. The doctors kept ordering more tests day after day to no avail. And, for the first time I began to turn a corner. My stay at the Lighthouse was approximately 6 weeks ago. I am still seeing specialists relating to the severity of my illness, as everything is not yet resolved. I have much more I can say about this place, but much of it has been said in previous reviews. Now that I have my strength back, I will be reporting this facility to all of the appropriate agencies. If you or your family member needs mental health treatment, stay far away from the Lighthouse!!
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1.0
N/A
I almost died in this facility. It not only deserves 0 stars, it needs to be shut down. I had been experiencing depression for a while and my family and I decided inpatient treatment would give me the best advantage. I came into this facility with depression and left with severe trauma. I have never been treated more inhumane and stigmatized in my life. The way I (and most every other patient) was treated by the techs, nurses, and doctors was completely demoralizing. The interactions between not only myself, but the other patients and the staff, were not only unprofessional, but shockingly immoral and unethical. Many of the techs speak openly about other patients. Some taunt certain patients for their sheer entertainment. On my second day here, I became ill. I immediately told my nurse and the techs on duty. I was told I was fine. No questions, no exam, but I was fine. Over the course of the following three days, I became extremely sick. My chest became tighter and tighter. I was experiencing extreme pain just to take a breath; I was becoming weaker and the patients around me, especially my roommate, were becoming extremely concerned about my health. Over those three days, I had told my nurse, the techs, and my doctor how sick I was countless times. I was ignored and told I was fine. Still no exam. I requested a med consult with my doctor and was told I would have one first thing the next morning. I never received one. My fellow patients began to express their concern for me to the techs and nurses. Nothing. My mother called the nurses station 32 times over those three days. They kept telling her I was fine and began to hang up on her. On the 4th night, I knew I wouldn't live through it without medical care. As disparaged, but desperate as I was, I went to the nurses station again. And FINALLY, one nurse did his job. One nurse treated me like an actual human being. I didn't know his name but he saved my life. He gave me a quick exam and an ambulance was finally called. My emergency contact, my mother, was not notified. My family had to figure out where I was the next day when I was scheduled to be discharged. The front desk told them I had been discharged the previous day, which was obviously not true. It was another nightmare getting discharged from that place while in the hospital. Upon arrival at the ER, I was diagnosed with respiratory failure, bilateral pneumonia, and sepsis. For the next 4 of the 7 nights I was there, I fought hard for my life. Every breath I took was excruciating. I couldn't sit up, use the restroom, or take care of any basic needs on my own. Talking, rather whispering, to answer questions exhausted me for hours. I couldn't eat at all during that time. On the 4th night I was there, we sent out a prayer request to my community back home, as I was making no improvement. The doctors kept ordering more tests day after day to no avail. And, for the first time I began to turn a corner. My stay at the Lighthouse was approximately 6 weeks ago. I am still seeing specialists relating to the severity of my illness, as everything is not yet resolved. I did overhear some conversations while in the hospital about the Lighthouse. There had been another patient brought in for a 'mental episode' that was also almost dead because they had not been treating his diabetes properly. Another man said he 'would not even send his dog to that place'. I was even told by a Lighthouse staff member that 'if I ever need inpatient treatment again, do not come to the the Lighthouse'. I have much more I can say about this place, but much of it has been said in previous reviews. Now that I have my strength back, I will be reporting this facility to all of the appropriate agencies. If you or your family member needs mental health treatment, stay far away from the Lighthouse!!
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No Rating
I don't understand the negative reviews this place actually saved my life the 28-day program was the best program I've ever been in for my alcohol and drug addiction I've been clean and sober for a while now one day at a time thank you very much lighthouse and your staff you did an awesome job
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1.0
N/A
Terrible place. No group or individual therapy, just “classes” given by staff who were not licensed therapists. Rarely go outside. The adolescent unit looks barren, depressing.
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5.0
Excellent
After reading the other reviews I had to write one myself. This is an psychiatric hospital. Everyone from addicts to nervous breakdowns can be admitted. The facility was clean and well taken care of, even though the building is older. The techs treated myself and everyone around me with respect. They're busy but I never felt neglected. The doctors were there daily, and were open to my concerns. My meds were changed, but they needed to be. I had to be stabilized. Some of the other patients had some behavior issues, but the staff handled it well. The food was good, no complaints there either. I could have used so more outdoor time, but felt like the rec time was okay. I would seek treatment here again, and would have no problem referring my loved ones.
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No Rating
Completely sucked, only GYM and Yoga were good...Dr's were short and not attentive. Were housed with three people, which had severe meds and was not safe. Meds management was so wrong. Other classes were ok, some were not needed for some. But, in order to get out of the that place you had to go to classes and take meds in order to comply. Just terrible.
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No Rating
PLEASE UNDERSTAND THIS IS NOT A GOOD PLACE FOR ANYONE SEEKING HELP. I BROKE MY NECK AND WAS ON OPIOIDS FOR 2YEARS. I WANTED TO GET OFF OF THEM. I COULDNT DETOX AT HOME AND ADMITTED MYSELF. WORST MISTAKE OF MY LIFE. I WAS PLACED IN UNIT 500 AND SAW A DR. FIRST OF ALL THEY DRUG EVERYONE, NO THERAPY, THE AA COUNSELER WAS UNFIT FOR THIS JOB. I AM MENTALLY HEALTHY AND HAVE BEEN IN ALANON FOR 27 YEARS AND BETWEEN OVERDOSING EVERYONE THIS PLACE NEEDS TO CLOSE AND I WILL CONTINUE MY FIGHT. MY STORY GETS WORSE. I COULD NOT FUNCTION AT HOME BECAUSE THE DR HAD ME TAKING 15 MEDS AT HOME. I WAS IN AND OUT OF THE ER BECAUSE I WAS HAVING SEVERE PROBLEMS FROM ALL OF THE DRUGS. I COULD NOT FUNCTION OR EAT AND FELT LIKE I WAS TRIPPING AT HOME. NO LONGER WAS I GOING TO BE THEIR LAB RAT. THE DR HAD NO IDEA WHAT MEDS TO PUT YOU ON. I ADMITTED MYSELF BACK IN AND THEY HAD NO BEDS IN THE 500 UNIT SO THEY PUT ME IN THE PSYCH WARD. DISTURBING THERE. NO ONE WATCHES THE PATIENTS AND GUYS WERE WALKING IN A COMA IN AND OUT OF MY ROOM WITH THEIR PANTS DOWN AND DIRTY UNDERWEAR. THIS UNIT WAS FILTHY DIRTY AND NO ONE IN CONTROL. I WAS THERE TO BE MY OWN ADVOCATE AND IN CHARGE OF MY MEDS. THEY GIVE EVERYONE MEDS IN A PLASTIC CUP AND YOU HAVE NO IDEA WHAT YOUR TAKING. NOT ANYMORE FOR ME. I TOLD THE DR. AND NURSE I WANT TO KNOW WHAT THEY ARE GIVING ME AND WHAT IT IS FOR. THAT NIGHT THE NURSE CAME TO ME WITH A CUP OF PILLS AND HAD NO IDEA WHAT THEY WERE. I WAS HESITANT TO TAKE THEM BUT I DID. BAD MISTAKE. I WOKE UP SO HIGH AND SICK IN THE MIDDLE OF THE NIGHT AND THE AID THAT CAME INTO MY ROOM AT 2AM, WHEN I TOLD HIM I WASNT FEELING WELL HE TOLD ME THATS BECAUSE THEY DRUG EVERYONE SO THEY ARE ZOMBIES. THE MORNING CAME AND I WAS UNCONSCIOUS. I GUESS 2AIDS TRIED TO GET ME INTO A WHEELCHAIR BECAUSE I WAS NOT RESPONSIVE. THEY COULD NOT WAKE ME SO THEY GRABBED ME UNDER THE ARMS DRAGGED ME DOWN THE HALL AND DROPPED ME AND LEFT ME FOR DEAD ON THE FLOOR IN THE HALLWAY. FROM WHAT I HEARD EVERYONE THOUGHT I WAS DEAD. WHEN I WOKE I WAS IN MY BED IN PAIN. I NOTICED MY GREEN PAPER OUTFIT WAS RIPPED AND I WAS BLEEDING PRETTY BADLY. THANK GOD THE THERAPIST THAT KNEW ME CAME INTO MY ROOM ASKING ME WHY I WAS BACK. I TOLD HER WHAT HAPPENED AND SHE IMMEDIATELY WENT INTO THE DR'S OFFICE. HE CALLED ME IN AND ASKED WAS IT I HE STEPPED OVER IN THE HALL. I TOLD HIM WHAT HAPPENED AND HE ADMITTED HE OVERDOSED ME ON A MED. THEY MOVED ME TO THE 500 UNIT AND LEFT ME THERE. I WAS IN PAIN, BLEEDING FROM MY KNEE AND MY NOSE AND EVERYTHING HURT. I ASKED TO GO TO THE ER AND THEY WOULD NOT LET ME. I WAS NOT GIVEN MY CLOTHES, A CARE KIT AND LEFT ME IN MY ROOM WITH NOT FEEDING ME. NO ONE EVEN TOOK CARE OF MY WOUNDS AND I WAS HELD HOSTAGE THERE. NOT ALLOWED TO HAVE MY PHONE TO CONTACT SOMEONE TO GET ME AND HELP ME. THEY KEPT ME CONFINED FOR A WEEK. I WAS IN A PANIC AND HAD SERIOUS WOUNDS AND VERY BAD BRUISING. NO ONE HELPED ME! I NOW SUFFER FROM PTSD AND HAVE FLASHBACKS BUT CAN HAPPILY SAY I TOOK CONTROL OF MY MEDS AND AM NOW ONLY TAKING A PILL FOR DEPRESSION AND PANIC. WHAT THIS PLACE DID TO ME WAS WRONG! IF THEY DID THIS TO ME WHAT DO THEY DO TO PEOPLE SUFFERING FROM A MENTAL ILLNESS. I BEG YOU NOT TO GO NEAR THIS PLACE. MY THERAPIST WORKED THERE AND TOLD ME THEY NEED TO CLOSE IT. I CARE ABOUT PEOPLE AND DO NOT ANYONE TO ENTER THIS PLACE.
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1.0
N/A
Let me just say I wouldn't send my dogs fleas to this place! Not told nothing but go lay down now. Only went to this place cause I had some small depression. Saw the Dr. For less than 5 minutes once a day. Had two groups a day for 20 minutes with 1970s literature and God references stuffed in. Staff was Constantly on their cell phones. Texting, playing games, talking on Bluetooth. Very unprofessional. Food atrocious. Blood pressure was supposed to be taken every morning they did not come in and do it yet just filled in the numbers anyway. Roaches and filthy dirty. Please if you are just sad and need some counseling DO NOT GO TO OR SEND YOUR LOVED ONE TO THIS NIGHTMARE! I went to seek some help and signed myself in to receive help all I got was a nightmare.
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5.0
Excellent
Treated extremely well.Staff compassionate & understood the disease of addiction. My counselor was the BEST. Saw psychiatrist almost every day for Rx & med.assessment.Meetings every night. Food was good~I gained 18+ pounds in my 28 days!! I've remained clean & sober now for over a year!! Thank you for saving my life💕💕
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No Rating
Now approaching 20 months of being off of opioids since Feb.19 2017 thanks to this place...They literally saved my life. You get what put in to your recovery..lots of whiners on here. What did they expect to place to be the shangrila or the Chateau Maremont? Thank you Lighghouse Care!
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1.7
N/A
Thanks for costing me two thousand dollars for not letting me do my school work i got withdrawn from my classes and have to pay to retake them
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5.0
Excellent
This facility is not at all what the reviews make it seem! caring staff that work hard to help out the patients
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No Rating
This place is a JOKE. When they called me an was asking me questions about my 11 year old daughter. I was told i would get a update everyday (that never happen) I was also told I would get a 48hr notification to come pick her up. I had to get someone to call to see what time. when they called she was ALREADY discharged (WHAT A NOTIFICATION) not even funny!!!!!!! I WOULD NEVER RECOMMEND THIS PLACE FOR MY DOG (an i don't have one)
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1.0
N/A
Terrible place! Patients were mostly ignored or treated very disrespectile
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1.7
N/A
Please do not go here. When I walked into admissions it was clean and I felt ok. Then they took me back to the unit put me in a room to wait that was filthy and had people just staring at the walls. The couches were covered in black dirt from lack of cleaning. The walls and baseboards are never cleaned. The handrails have food and all sorts of nastiness in them and you can feel that they never get washed. The phone smelled so bad I had to ask a a staff me bet to clean it with alcohol wipes just so I could use it. When I was finally spoken to by a nurse I lost it because of the condition of the place and was crying and she yelled at me that I wasn't going home. I was so full of anxiety I couldn't even speak. Then I was told I couldn't leave for 3 days. Which I would have been fine with if the place was clean and the staff were nicer. I wanted help. I didn't receive much. I asked if we could go outside so I could get some fresh air due to the smell of mildew coming directly from the vents in the ceiling and I was told no. I literally had to beg for the staff to take us outside. I wanted help and was not helped at all. The doctor barely spoke English and didn't even read my file before she prescribed me new drugs. I felt worse when I left than when I went to the er asking for help. Please do not send your family members here. They don't have anything for them to do to pass the time either. The tv is always on some disgusting show there is not a library or any other activities for the patients. The activity director does a lot of relaxation techniques but doesn't provide things to do when your not in a group session. Patients who fly off the handle are allowed to do so and not taken out of gen pop for the safety of others. There was a girl there that had a fit 3 or 4 times a day and she was just allowed to wonder around after yelling and cussing out everyone. Even at 3 am after waking up everyone because she didn't get what she wanted. I have never felt so ashamed for asking for help until I entered this hospital. I didn't get the help I need and my insurance has to pay for this visit. Now they are charging me 1700 dollars on top of that for a 2 1/2 day stay.
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1.0
N/A
Last time I was there, which was a few months ago, I was detoxing from alcohol. I feel I was not given enough medication to even keep my blood pressure down, let alone to deal with the discomfort. The doctor would not discuss it with me. Then, when I was waiting in the unit to talk to admin, I was sitting in my wheelchair, and one of the techs yelled at me, loudly, and forcibly pushed the chair toward the door because it was dinner time. I tried to explain what I was doing. I got out of there in 3 days. It was a terrible experience.
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1.3
N/A
Said they had a room- then crammed my, not senior citizen, husband in the Geriatric Mental Ward. Was told he had to walk over the the rehab facility everyday. My husband has a 6 level spinal fusion and hip replacement! Was told that nutrition was a large part of healing-he was served cold eggs, cold white bread toast, cold grits.lunch-bbq on white roll with cold french fries. dinner: pbj and yogurt. Wasn't allowed ice for pain in his body. Traumatic experience left to "sleep" in the geriatric funny farm. A TOTAL NIGHTMARE for our whole family to have had this done. Greed and poor management is top at this dump.
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No Rating
I really do not understand how DHEC can allow such a place to be considered a place of treatment. Such incompetence and down right scary to think that such a place continues to be approved to treat a human being
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No Rating
Worst place ever! Wouldn't bring my dying dog there. They absolutely do not care about their patients. Overdosed and sent me to ICU for two long days and threw my very expensive dental implant out in the trash (16,000 to be exact). They agreed upon discharge to reimburse me for their negligence and have since denied responsibility. I have had to contact my attorney to assist me for reimbursement. If you need help do not ever come here as they treat their patients horribly and lie.
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No Rating
Filthy facility. Roaches. Poor treatment plans
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1.0
N/A
My daughter was recently supposed to be treated in this Horror Hotel for a severe anxiety attack. She was held there for 9 days because Dr. knew she had good insurance which she intended to exploit as long as possible. She refused to accept that she was not a drug addict and only had anxiety issues and bipolar disorder. She withheld medications prescribed to her by her private doctor of 3 years which led to my daughter having a seizure which Dr. virtually ignored. She calls this "med-washing", a dangerous and ignorant practice. Another patient in the same room suffered an even worse seizure which was entirely ignored, and my daughter was the person who took care of her after this terrible experience and was shamed by staff for doing so. My daughter was told directly by staff that she would be held there against her will as long as her insurance kept paying and was also told by staff that she did not belong there and should get out to a place of safety as soon as possible. While in this terrible facility there were several incidents of pharmaceutical mixups which is totally inexcusable and dangerous. In addition, women and men were housed on the same hallway with no ability for my daughter to close her door at night. Several times men, some naked and gibbering, came into her room and she woke with them standing over her, a totally frightening and unacceptable occurrence! This is a dangerous, harmful and unsuitable place for anyone, much less people who are seeking help. If you are considering this facility for someone you love don't just walk away, RUN!
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1.0
N/A
This place is horrible. The facility is disgusting. It is moldy, some units have bed bugs, and patients urinate and vomit not the furniture and it is never deep cleaned If you are feeling sick or need to lie down due to the effects of the medication, the supervisor will not allow staff to let you enter your bedroom. It is constantly understaffed. This place should have been shut down long ago. They are obviously paying off DHEC.
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2.0
N/A
Terrible attitude of staff-inadequate conditions more like a jail then a rehab-lazy, lazy, lazy, staff-go anywhere but here!!
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No Rating
This place needs to be shut down. One of the most horrible experiences of my life. Was held against my will.. Walked in and left in a wheel chair.
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1.0
N/A
This place needs to be shut down. One of the most horrible experiences of my life. Was held against my will.. Walked in and left in a wheel chair.
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1.0
N/A
This facility is not genuinely interested in their patients wellbeing whatsoever. By law, patients on suicide watch should be required to be held for 72 hours only, but The Lighthouse takes it upon themselves to hold patients as long as the insurance will pay for (which they tell patients). My father has Multiple Sclerosis, Rheumatoid Arthritis, and Optical Neuritis and was admitted involuntarily after an episode of extreme depression while intoxicated. He was not given a diagnosis of what they thought was wrong with him or a reason as to why he was being held against his will, nor did they communicate with his wife on either of these topics. My dad has a very specific and expensive set of medicines he needs to take to keep him healthy and prevent the MS progression. The morning he got there they offered him an array of random pills that he has never taken before, including itching pills ?? which has never been an issue. My mother has been consistently calling the facility with absolutely no communication to the outside family members. The doctors and therapists there are constantly lying to the patients, which is illegal and goes against patient rights as long as they have not been deemed incompetent (which he has not), the doctors are lying to the family members and misleading them, and even to insurance companies to keep the patients there. The place is insanitary, with urine, sweat, blood, and shit, all over the walls and couches. My dad found a bug in his bed the first night he was there. They would send him to therapy sessions during his "call home time" to keep him from communicating with us, the same way they refuse to communicate. They have been refusing to give my father the medicine he needs for MS but are offering him countless other medications to try to sedate him and keep him quiet, including trying to give him Flexirol (muscle relaxer) 3 times a day. They told my mother they would not order one of his medications because it was too costly and asked her to bring some in, WHICH IS EXTREMELY DANGEROUS because it could be laced/poisioned/etc. and is unheard of in an inpatient facility like this. Many patients are told they will be let out in 3-5 days, but usually end up there for 10+ days. They will refuse to put anything in writing, the front desk ladies are very nasty and insensitive, they will refuse to let you speak to a supervisor, doctor, therapist or anyone above them. People who genuinely need help will not receive it here. People who are thrown in here without a second thought, will NEED their families to fight on their behalf to get them out and even then it will be a huge BATTLE. After noticing that some really sketchy stuff and possible insurance fraud was happening here, we reported them to our insurance company who has opened a case specifically for my dad and another investigation on the facility as a whole. IF YOU OR A LOVED ONE ARE DEALING WITH THE LIGHTHOUSE PLEASE REPORT THEM TO YOUR INSURANCE COMPANY. THEY WILL FIGHT ON YOUR BEHALF TO GET YOU DISCHARGED BEFORE YOU GET TRAPPED IN THEIR TWISTED SYSTEM. Even still, Lighthouse has not been cooperative with the insurance company, and has been lying to them about how many times my father has been seen by the psychiatrist or doctors there. We have called the South Carolina Department of Mental Health, Protection and Advocacy of People with Disabilities, Aetna Insurance, and Swilley Law Firm. DO NOT LET SOMEONE YOU LOVE GET LOCKED UP IN THIS FACILITY THAT IS RUN MORE POORLY AND UNFAIRLY THAN A COUNTY JAIL OR STATE PRISON. People are onto this facility and they will be exposed for the mistreatment of patients, blatant disregard of laws and patient rights, and unsanitary conditions in a hospital setting. Reports will be filed with the USDMH, Better Business Bureau, OSHA/DHEC, and anyone else it will take to shut this facility down. Disgusting and inhumane, all licenses should be revoked and employees should be questioned. For those of you who are considering this treatment facility, DON'T.
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1.0
N/A
It has been some time since I was a patient at this facility, but it still haunts me. The staff were unconcerned about the patients as was the SW & especially the doctor! The facility was not clean & very drab. NO activies were done. We all sat in one room with a TV. We saw the doctor for 5 min. daily while we were all in that room. Had one vs. with SW tho they were suppose to be daily. I am still under my doctors care for PTSD from my experience.
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No Rating
Like the person before said There has to be some type of investigation...Because the Horror that my boyfriend endured in this place needs to be condemned and banned for Treating ppl awfully wasting their time...
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No Rating
Whomever that\'s working for this facility is obviously writing the reviews. This place is horrible. I\'ve already got an investigation started behind the petition of family members and former patients of this facility. It\'s a disgrace from the living conditions all the way to the unprofessional, inept, and condescending staff. Please don\'t be fooled by the anonymous reviews. Don\'t ever take your love one here if you are truly trying to help them. This place is a waste of time. They are the true definition of bed fillers for for pay. Please write your complaints about this disgrace.
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No Rating
The worst place ever... I seriously wish i knew how to get an investigation started. Never will i recommend this to anyone.
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No Rating
Information on patient treatment is appalling. Family members trying to find out information are completely ignored. There is not any way to get information and any calls to find out information are completely ignored by doctors and staff. Apparently this is the norm that family is to be completely taken out of the entire rehabilitation plans. This is so wrong that it is disgusting. All we ask is for information. Visititation is limited to just 1 hour on wednesdays and 1 hour on saturdays. There is no thought for hardships on families. Horrible
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1.0
N/A
I was in The Lighthouse for 6 days. I never saw a therapist one on one. I saw the psychiatrist once a day for 5 minutes. All he did was check boxes. Rarely spoke a word. Group therapy is a joke. It\'s just \"tech\'s\" running group therapy who just like listening to themselves talk. There was rarely any actual conversation in group. Instead they wasted our time arguing with a 19 year old patient coming off of heroine instead of sending him to his room. My parents and family were not able to get through to speak to anyone about how I was doing. My parents tried calling several times and no one ever picked up the phone. The food is horrific. If you do not like what they serve you in the cafeteria 3 times a day then to bad. There is nothing else available to eat. No fruit, snacks, nothing. The fruit they did serve was either not ripe or sour. Nothing nutritious about the food served. The only thing to drink, except when you are in the cafeteria, is water. Two pitchers of water sit on a table. If the pitchers run dry which they always did then you have to drink out of a 1980\'s water fountain that tastes horrible. I was dehydrated when I finally got home. Understaffed! It\'s like pulling teeth to get a nurses attention. Most of them walk by you and ignore you when you need something because they are too busy. When I arrived at The Lighthouse I was told I would be there for 3-5 days. I was there for 6. NEVER SEND A LOVED ONE TO THIS HORRIBLE INSTITUTION.
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4.7
Excellent
Hate reading all of these negative reviews. This facility is AMAZING! Very involved and attentive staff and management. Doctors see patients daily and they truly care. I could not ask for better clinical care and attention to my needs.
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4.3
Great
Groups to learn lots of things about substance abuse, but there was no massage thrapy. Group leaders are very helpful and polite.
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3.5
Very Good
QUIET ENVIRONMENT.
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5.0
Excellent
Very caring staff....seemed very knowledgeable. Doesn't take all insurances Very good experience; seemed very well run.
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4.3
Great
Encouraging.
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2.0
N/A
A horrible place!! I was taken here after a nervous breakdown when my best friend died. People just wonder the halls, and drink coffee, watch TV and color pictures. I watched as men simulated masturbating in the halls. I watched a lady kept heavily sedated in a paper gown with no underwear, and everyone could see her privates being dragged around and into her room, when she just wanted to associate with us. I watched an old man go unfed, and unwashed, who should have been transferred to a real hospital. I did try to feed him. The staff was mostly just talking to each other, and ignoring the patients till med time. Plastic beds and pillows. NEVER send a loved one there! A NIGHTMARE!!!
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3.7
Very Good
It's not the nicest place, but it did it's job and the staff was caring and understanding.
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