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Linden Oaks Behavioral Health

4.0 Great (16 Reviews) |
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4.0
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
852 South West Street
Naperville, Illinois 60540

Services

  • Hospital

Facility Highlights

Life Skills Education

Animal Assisted Therapy

Recreational Therapy

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

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User Reviews

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No Rating
5 stars for out-patient services and staff. I use one of their doctors to this day. In-patient gets a zero. First time I went in for help they shuffled me around for hours, filling out forms when I needed help right away. After no help for at least 3 hours I left. My next experience was far worse. I ended up in the emergency room after a binge where I blacked out and I think I fell down the stairs. Anyways, I had hurt my back and they detoxed me in the emergency room. They did a few tests but failed to diagnose my cracked and slipped vertebra so they sent me over to Linden Oaks. I was still detoxing but they basically just dumped me there. The staff had no time or interest in me. They took all my things, locked them up and said they would find me a bed and in the mean time I just sat or stood in crowded TV rooms. I was in really bad pain but no one cared and they didn't find me a bed(hard and uncomfortable) until midnight. They didn't address the pain and they just left me in this ugly, sparse room with no way to call the nurses. The pain just got worse and I didn't sleep all night. I had to drag myself out of bed, using a chair to lean on to get to the hall so I could get help. I kept telling them I needed to go back to the hospital. They finally gave me some pain pills that helped a little and left me there for hours with nothing and no one even checking in. My 90+ year old mom was trying to get in to see me and they dicked her around until finally a half-hour before end of visiting hours they let her in. Thank god! She made them get an ambulance and return me to the hospital. I ended up flat on my back in the hospital for a week due to my back injuries. Not even able to get up and go to the bathroom. Who knows if it was aggravated by the lack of care or interest at Linden Oaks. Seriously one of the worst experiences of my life. I will never get anywhere near the hell hole again. I realize part of the fault was the mistakes of the emergency room but they are affiliated with Linden Oaks and want to give them the substance abuse patients. But Linden Oaks could not be bothered with me and didn't give a crap what was wrong. I did submit a complaint but never heard back. Surprise! I fortunately got help elsewhere and am sober for 2+ years.
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2.3
N/A
I know that my ex boyfriend wasn't allowed to leave his room for a period of time. I would consider that an extreme lack of care.
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No Rating
Linden Oaks was a terrible experience for me. Some of the staff is helpful, but others were extremely awful. Even my mom was shocked by this one nurse who went after me the entire time I was there. Now that I am doing way better years later, I would like to share my input. Of all the psych wards I had to go to, this was the only one where I was targeted by a nurse.
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4.0
Great
Staff was good, poor resources ...Clean good location
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4.7
Excellent
Rigid schedule for the patients; teaches new routines for them that are healthier. Nourishment - always making sure the patients are fed and hydrated, another way for the patients to learn positive choices. I didnt see any or know of any major weaknesses. All facilities might have something, but other than the normal 'medical' facility smell, i dont think there was anything that is worth mentioning. Linden Oaks is a solid facility with many treatment options. They are focused on mental well being and teaching the patients on how to establish positive lifestyle choices in their lives. The support for the patients from the staff is consistent. The staff has a genuine care for each of the patients, they see the person not the problem.
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5.0
Excellent
Very nice staff. Location was a downfall. I would recommend linden oaks to anyone seeking help.
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4.3
Great
Strengths: Clean Professional Staff Tasty but not necessarily healthy food Different sections. Did not have fulltime psychologist to talk to. I really need to talk to people, besides just patients and when I asked to talk to someone they told me to talk to a regular nurse. The place was nice.
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2.5
N/A
good therapists but it didn't help.
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3.7
Very Good
Kindhearted counselors and nurturing staff. Not much to do while inpatient. Good for a sort term inpatient.
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4.3
Great
The ability to individualize treatment by the counselors and the ability of family to interact with the patient as needed were strengths of the facility. The initial treatment protocol is somewhat slow and tedious, could be a little quicker to action. The facility was informative in its initial interview and straightforward with its treatment program, the program was thorough and the counselors compassionate.
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4.3
Great
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was well organized and taken care of. Uncomfortable waiting room. Spouse had difficulty on first visit getting clear statement of rules and regulations. My depression meds were changed; after about 2 weeks I was having difficulty functioning. My therapist recommended I enter treatment, which I did. It was very helpful - I was able to have all my meds reassessed. Since then I have been doing much better in life.
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4.0
Great
Clean, good food and very structured. had many classes on the physical aspect of addiction. really pushed the AA program and encouraged you to join after you were out. However, concentrated too much on the physical treatment. really had very little spiritual or anything resembling religion in the program. too much emphasis on just avoiding the substances and situations and not enough time on how to solve your problems without using. Linden Oaks did provide a safe place for someone who needs medical attention during the drying out period. Medically the docs and nurses and counselors are trained in addiction medicine and are able to safely get someone off whatever. i just wish they spent more time on treating the underlying cause like helping someone deal with life without using any substances.
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3.0
Good
I only have the instances with my Niece to go back on but followup care after inpatient is crucial. It is the number one facility in the area.
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4.0
Great
The facility involved family which helped the process
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3.5
Very Good
I was admitted almost 6 years ago so it's hard to remember. And I was very young, emotional and unstable so my memories of the facility are certainly skewed, and unpleasant. The only thing I do vividly remember is that they strip searched me and I had to get completely naked in front of a male nurse and I was extremely, extremely uncomfortable. It made me so much more upset then I already was because I was being admitted. But on a positive note I made some good friends in group therapy and I have stayed in contact with a few of them over the years. They helped me a lot and were my support system at times. I am stable and no longer need treatment
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5.0
Excellent
Great program staff,food,living quarters,patients. It is excellent,but expensive.
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