I went into the detox facility only in this place and it was NOTHING like I was lead to believe by the man named Patrick who answers the phone and tells you when your bed is available. He told me this was a 3-5day detox when it is actually a 5-14day stay just for detox not the residential stay. You are not permitted ANY phone calls except one \"24hr Check in call\". This call is on speaker in front of a staff member and cannot exceed 5 minutes. You cannot have any of your own hygiene products while in detox. You have to get up out f bed (SICK AS A DOG) and walk to the nurse station and wait in line for your turn. They allow you to smoke outside where there is no awning or any type of cover from the sun. You also are allowed vapes that are like Vuse or Bangs (throw away or refillable pods). The entire staff is extremely friendly and sweet but this place should have the people who answer your calls and questions to be capable to do so in an accurate way. Patrick has NO CLUE what he is talking about. DO NOT BRING ANY OF YOUR OWN PRESCRIPTIONS WITH YOU!!! THEY DESTROY THEM. I went here to get put back on my own prescription suboxone that I had with me in my property so, they let me go with NO meds that I had legally prescribed by my doctor. They cant even get their patients a radio that works after charging our insurance $2,800 per day! The beds are hard as concrete, and they NEVER clean the rooms. The halls are nice and clean but your room floors/shower etc. is nasty! I was expecting something completely different. I had to demand to see my counselor and case manager, they never came looking for me for any treatment what so ever. PLEASE READ THOROUGHLY ALL THE PAPERS YOU SIGN WHEN ENTERING THIS PROGRAM!!! And the food is not all its cracked up to be. There is no caffeine , no soda except coffee caffeinated from like 8am-11am. after that nothing but water and Gatorade. Patrick should be fired and all the patients I spoke to agree including the staff nurses and BHT\'s.