This place is a complete joke. They get your hopes up telling you, yes they can & will help you and will admit you after an evaluation. Then when you get there, they spend quite a bit of time asking questions to set you up to fail from meeting their “criteria” to be admitted. Oh but wait, after they have grilled you endlessly they inform you they will ONLY accept you if you are physically healthy. They don't tell you this up front, EVERYONE – (there were NUMEROUS calls made) that I spoke to initially on the phone was made aware of particular health issues concerning this patient. So then my brother & I were sent on a wild goose chase for "medical clearances" that certified physicians at a bonafide hospitals sign off on. When the staff at Magnolia was faxed the MEDICAL clearance, they over rule the hospital Dr's "clearance" and tell you NO! And this particular staff member did it extremely rudely! AFTER we were told, by a different person at Magnolia - go get the medical clearance, come back here and we will admit you!
Quite honestly, the fact they are allowed to get away with getting a person’s hopes up, (a person who already has intense behavioral issues and desperately needs help), and then putting that person through the wringer, making them jump through hoops to be told NO after that patient does everything they can to comply, does NOT appear to me to be any kind of place that sincerely wants to HELP anyone. That fact alone should disqualify them from the status of “behavioral health” facility.