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Nova Counseling Services, Inc.

4.2 Great (20 Reviews) |
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4.2
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3240 Jackson Street
Oshkosh, Wisconsin 54901

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Private/Secluded

Facility Highlights

Individual Counseling

Meditation

Family Conferences

Philosophy

Nova Counseling Services knows that addiction is a disease that cannot be cured, but can be treated. The residential rehab follows an abstinence-based, 12-Step model and employs a team of qualified and compassionate professionals to help clients recover from drug and alcohol addiction. Treating chemical dependency is a complex and demanding process, but Nova is committed to helping those who suffer build an effective, sustainable and lasting bridge to sobriety.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
3.3
Good
Good therapy. Some patients inappropriate.
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2.7
N/A
A joke. They tell you what you feel and/or think. What you say you feel and think is wrong. Your an addict and they know better. If your on state aid they will keep you in “treatment” as long as possible. They do the same to those that volunteer. They believed it was was important for my loved one to stay in “treatment” for an additional 90 day after 28 days instead of trying to find a way to transition back into life. Even though that would have ment losing their home, pets, and car. They were playing the “victim”. And the recovery was more important than keeping the most important things in life. The truth is, the guaranteed money is more important than you. In the end. My loved one snuck out of their “secure” facility, never looking back. It’s all about them. Not you. Find some other choice. I recommend Rogers Memorial.
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3.0
Good
Overall an expensive disappointment. My advice would be to look elsewhere. Zero mental health attention. Nova treats the "disease" of addiction, that is all. In the entire 28 days, no time was ever spent on getting their clients head's wrapped around why they seek to hide from the world with their substance of choice in the first place. When I asked why, I was told that wasn't important. The disease is the "real" issue. Couldn't it possibly be both...? At Nova there was almost no attempt at engaging the clientele and their specific needs. A very cookie cutter approach. And..."if this isn't working, it's your fault, not ours. We know what to do, you don't. Submit to power (Nova) and never forget that you are powerless..." Nova is big on instilling a mindset of addict for life. Including letting you know that it may take several times at treatment to make any headway. In addition, I am a counselor at several of the northern Wisconsin's prisons, and the staff that I met and spoke to at Nova were on an ego trip much like what I've observed when corrections officers interact with inmates. "Keep your mouth shut, we aren't interested in what you think." The message is, "listen to the lectures, read these papers and complete these assignments, then you'll be healed", rather than, "tell me about yourself and let's tailor something to you". Cold, impersonal and stern, often to the point of being militant. Thankfully my son went into Nova with his head on mostly straight and was able to ride it out or it would have been a disaster. Not what we had hoped for him at all.
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4.7
Excellent
A great educational, supportive asset to society. Definitely focused on addicts serious about getting sober and collecting sources to continue living an alcohol and drug free life.
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1.0
N/A
Horrible experience here. You spend about 1 hour a day working towards recovery - the rest is spent viewing videos from the 70\'s, listening to the same lecture over and over, or maintaining their facility. The counselors do not care about patients and spend little to no time with them. You\'ll see your counselor at meal time though - they never miss a meal. Staff act like prison guards - miserable. SO DIRTY- rooms and bathrooms are 100% maintained by patients. Expect filth. If you care about recovery, THIS IS NOT THE PLACE.
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Official Facility Response
Nik- Thank you for taking the time to review our facility. We take great pride in all aspects of our treatment program and facility. Please contact us directly to further discuss your experience so we can address your concerns. Sincerely, Nova Counseling
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4.0
Great
Some of the staff members were incredible and did a great job helping family members understand addiction. And I'm not sure what exactly occurred, but my 20 year old son went from not wanting to be there to being nostalgic for the place and wanting to stop by to visit and attend alumni events. My son's primary counselor didn't communicate with us well. We'd wait days for a return call. Near the end of his in-patient stay we had a family meeting to discuss after care and we were told we'd be contacted a few days later about options; but I just got a call from my son to come get him on his last day and the name of the sober living house in Milwaukee he was going to. No one met me when I got there. There was no check-out procedure. No talk of other possible places for him to go. My son is an atheist, and we struggle to find treatment programs that don't focus heavily on religion. But Nova was a life-saving experience for my son that was more affordable than some we'd considered, and it was in our city so it was convenient.
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4.3
Great
Great price. They set you up with treatment when you leave. If you're serious about treatment this place will help you.
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5.0
Excellent
Excellent program....gave me excellent tools..really enjoyed learning more about the brain of an addict and how it can relapse.
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4.3
Great
Great family involvement and after care. Very effective treatment for my loved one. Has been sober for 6 months since leaving.
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4.7
Excellent
They have wonderful counseling options and family participation; however, they need better holistic offerings.
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4.0
Great
They have a strict regimen, everyone does work around the facility. My brother came out of the program sober and seemed impressed with the facility and staff.
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4.3
Great
They have a great program that reaches every person in every age group. Majority of staff is well trained and has the ability to deal with any type of situation. They have a high turnout rate, but they need more family interaction with residents.
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5.0
Excellent
He was there 2 separate times; the last time finally "clicked". Good results; didn't cost a FORTUNE.
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4.3
Great
Excellent staff
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5.0
Excellent
Nova is one of the best facilities in the Midwest. I highly recommend it to anyone serious about recovery. I continue to be involved with them.
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5.0
Excellent
For me it was the best experience of my life. The facility was a first step focused facility. At first I thought it was really strict, but as I spent more time I understood why. Any cost would have been worth it! Saved my life.
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5.0
Excellent
After care consisted of a 90 day half way house.
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4.7
Excellent
Very thorough addressing all aspects of alcoholism. My relapse was a one time slip and I was able to go to my home group and tell them right away
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5.0
Excellent
Awesome place!
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5.0
Excellent
Wonderful facility with very dedicated staff.
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