THIS IS FOR THE SARASOTA CLINIC!! As far as my experience, not too bad. I hold my head down, don\'t communicate with other people, talk to the employees and counselors as needed and take my medication. However, my mother and stepfather went there for years, my mother passed away 2 years ago and my stepdad still goes there. He gets treated like total shit. He is a loud person in general, he worked in a steel mill all of his life and is hard of hearing, so he talks loud as is and for a lot of people, they get shitty about that. Well the girl at the front desk, Kendrala, does not like my dad and has a consistent sour attitude toward him. I won\'t say that he is a perfect human being. He gets angry when they do what they do regarding the financials, but any person in his situation, even mine since we help one another financially, would get upset about the things they try to pull. So yes, he\'s gotten angry and he\'s for sure expressed that, but I\'ve been going there for over 2 years and have heard SEVERAL people yell, get mad, scream at the employees, try to start fights, etc. I have also watched the employees, particularly at the front, treat the clients like complete dirt. I don\'t speak for everyone, but in general, anywhere (not just within this establishment) there are different groups of people. I\'ve seen the people who come to the clinic who are complete trash, still using drugs, on methadone just to sell it and get high on something else or on methadone and using every other drug. And then I\'ve seen the minority who are like myself, my stepdad and how my mother was who started the maintenance to improve their quality of life. We go there, take the medication as prescribed and do not deviate whatsoever from that. We don\'t use other drugs, not marijuana, prescription drugs and we don\'t even drink alcohol! We are the prime example of what methadone maintenance patients should do to recover and improve their lives. However, it seems that these so called \"professionally trained employees\" or \"women\" just group everyone together and label us \"junkies.\" First of all, if you have a problem with addicts, you probably shouldn\'t be qualified to work with them. If you can\'t differentiate between people who are using MMT to get better from those who are abusing the program, you shouldn\'t work there. Being treated as if you are less than or that they are better than you is just not okay. Now my stepdad has had, on several occasions, issues with payments brought forth from the woman in charge of the finances for the clinic. Her name is Lakeisha. (sp?) After my mother passed away in June of 2014, my stepdad started on a medication for the same illness that my mother died from. This medication was extremely expensive and although he has Medicare, he also is eligible for share of cost Medicaid, so if Medicare doesn\'t cover something and the rest of what\'s owed exceeds a certain amount per month, Medicaid picks it up. This clinic also accepts Medicaid so when he meets his share of cost monthly, it also pays for his medication from Par. Well for 7-8 months after he started this medication, NO ONE ASKED HIM FOR A PAYMENT, NOT ONCE IN THAT ENTIRE TIME. That is an extremely long time to not ask for a payment unless, of course, Medicaid was being met and paying for it. Which is what we thought since he had started the expensive medication. Well apparently, we were wrong since in January or February of 2015, all of a sudden he was told he owed about $1000. How is that even possible?! Because SOMEONE was clearly not doing their job properly. It is not HIS responsibility to ask to make a payment. Every time I have EVER been in that clinic, I hear them ask several people per day for their payments. I don\'t let people use services at my place of employment and then after 8 months tell them they owe me money for using the services and not paying me. Because it is MY responsibility to collect the money. However, in my place of employment it would be nothing for the client to walk away and say they aren\'t going to pay. In HIS situation, OF COURSE he has to come up with the money or they will put him through a financial detox which is just plain cruel the way that they do that, especially when it\'s THEIR FAULT for not collecting payments. We are not well off by any means, if anything, we are living in poverty. So coming up with an extra $1000 on top of the monthly payments that they are NOW NOT FORGETTING to ask about is amounting to quite a bit of money per month. For awhile they were collecting their present and past due amounts but a few months after they started to not ask for anything again, for up to 2 months at a time and then saying \"Oh, you owe $500 in addition to your regular payment.\" It seemed as though each time he caught up, they conveniently \"forgot\" to collect payments. And each time, it happened to be that his Medicaid share of cost was met so naturally we believed that they were paying the clinic. They have basically robbed us. We live paycheck to paycheck. When they don\'t ask for a payment for 2 months, it\'s not like we put it into our savings (not that we even have a savings) and wait for them to ask. We use it to catch up on other bills or household things that need repaired or replaced. Fast forward to last Tuesday (finally.) He was finally paid up completely and had made a payment (the amount of his monthly fee appeal) the previous week and therefore thought that he was good for the month when Kendrala, the GIRL at the front desk asked him for $170- some payment and my dad freaked out. Yes, he got loud BECAUSE HE WAS UPSET. And she did nothing but got an attitude with him and told him he would have to wait for LaKeisha to come in. At this point, he was fed up. And rightfully so to be honest. I don\'t always agree with how he handles situations, but we are two different people with two different personalities, but I ABSOLUTLEY agree with the reason for getting to that point. Kendrala then gets LaKeisha on the phone while checking in other patients and being completely stuck up and snarky by sarcastically and \"enthusiastically\" engaging with them. When LaKeisha gets on the phone she says to him \"I\'m tired of you yelling at MY PEOPLE \"anytime\" they say something to you that you don\'t like\", which is entirely untrue, only when they ask for money that he doesn\'t actually owe. She then continued on to say \"We have talked about you already and will be having a meeting about you today and we will be expelling you. I will contact you tomorrow to let you know that you have been dismissed from the program.\" AND THEN, she has the NERVE as a so called \"professional employee\" to say \"Get your DOPE and get out of there!\" Are you KIDDING ME?!?! What kind of professional even thinks that that is in ANY WAY okay to say to ANYBODY!?!? I do not care who she thinks she is and who she thinks we are or what you think about people for being on methadone but as an employee for a company who does what this place does, I would think that she should know that methadone is NOT DOPE!! As a matter of fact it is a medication that is used so that addicts, not junkies, can STOP using DOPE. No employee at a place that works with addicts should EVER be allowed to speak to anyone in that manner. It is the most disgusting, unprofessional and vile thing I have ever heard come out of someone\'s mouth. Again, if you judge addicts and what they are trying to do to stay clean, then you need to get the hell out and work somewhere else. Perhaps somewhere where your stuck up self won\'t have to deal with people who you clearly believe you\'re better than. As long as this message is, I want to make sure I clearly relate the issues that have been had. And again, to be clear, I won\'t say that he is perfect or reacts perfectly to situations in which he is treated like less than human, and he himself has even admitted that he was wrong for yelling when he got upset. As a matter of fact, he went back a couple of hours later to apologize! AND TO TOP IT OFF, when we got there to speak with the director, Scott, who was very nice and pleasant with us, talked with us professionally, she was there sitting while we were waiting to see him. Since her door is open and directly behind the front desk, we can see her and she could see us as well and my stepdad asked the other woman at the front if she could speak to LaKeisha. Looking at the girl who was directly in front on my dad, and obviously also seeing my dad, said \"I have nothing to say to him.\" He was trying to apologize to you. Please, get off of your throne, grow up, and learn to be professional because there was NOTHING okay with how the situation was handled. And furthermore, the situation only resulted from countless mistakes or even possibly purposeful attempts to wait to collect the money only to make it harder down the line. Either way, \"mistakes\" or forgetting to collect the money or doing it on purpose is only the fault of hers. I\'m sure this will go unrecognized regarding any type of punishment but other people need to see the true colors of how these employees clearly feel about their clients. Thanks a lot Par, for making us feel so very comfortable in our journey of recovery!