Sponsored Facility

Recovery Centers of America at Westminster

9 Village Inn Road, Westminster, Massachusetts, 01473

4.7

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(13 reviews)
Recovery Centers of America’s main concern is patient safety, whether from their addiction, or COVID-19. RCA has implemented new policies and procedures due to COVID-19 regarding pre-screening, medical clearances and limiting exposure to those who are not RCA staff or patients. That said, addiction is a deadly disease and it is important to seek medical help. RCA continues to admit new patients 24/7. RCA knows how difficult it can be for individuals struggling with addiction to get help, which is why we provide 24/7 admissions, interventions, and transportation at no additional cost. RCA is in network with most major insurers, making treatment affordable. We are located right in your neighborhood which makes family involvement and aftercare convenient. Don’t wait. Call 888-989-5647 today and change your life. Our addiction treatment philosophy centers around offering evidence-based, individualized treatment solutions for individuals and families struggling with drug and alcohol addiction as well as co-occurring disorders. With an individualized approach to addiction treatment and a comprehensive continuum of care, we heal patients and their families from a life of active addiction and alcoholism to a life of hope and healing. We deliver comprehensive addiction treatment services including medically monitored detoxification, residential inpatient, and general outpatient in a comfortable environment. Our addiction treatment services include drug and alcohol detoxification, individual and group therapy, family counseling services for both patient and family, case management, life skills training, 12 Step education, psychiatric care, individualized aftercare planning, and recovery resources designed to support patients for life. With evidence-based treatment practices at each one of our neighborhood-based locations, we offer each patient and their family the highest quality addiction treatment services and an opportunity to heal, regain hope, rebuild and recover – for life

Facility Highlights

  • 24/7 Psychiatric & Medical Supervision
  • Masters-Level Therapists
  • Industry-Leading Staff:Client Ratio
  • Full continuum of care from medical detoxification to outpatient treatment
  • Evidence-based practices & 12-step integration for top-quality physical & spiritual support
  • Nutritionist on site

Specialization

  • Client & Family Support Groups
    Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
  • Dual Diagnosis/Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
  • Individualized Treatment
    Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.
  • Relapse Prevention Program
    PRISE: a Program Designed for Patients Who Have Relapsed The path to recovery is unique to each person struggling with addiction. For some people it takes multiple attempts at recovery, and with each passing attempt they may feel less optimistic about their future. At Recovery Centers of America, we see each attempt at recovery as a sign of commitment and hope. This specialized program uses a therapeutic, evidence-based approach designed to help those for whom recovery has been elusive. PRISE (Promoting Recovery through Intensive Support and Education) focuses patients on their recovery, rather than addiction, and focuses on a bright future
  • General Outpatient Services
    Recovery Centers of America at Westminster offers evidenced-based treatment through medically-monitored outpatient treatment from our outstanding staff at our secure and comfortable facility in Massachusetts.
  • First Responders
    Our private substance abuse rehabilitation program can help you get mentally and physically healthy again so you can get back to your calling to help others in their time of crisis. At Recovery Centers of America (RCA), we strive to be the preferred residential treatment facility for first responders struggling with addiction. Whether you’re an active or former law enforcement officer, firefighter, correctional officer, EMT/paramedic, or veteran––we can help you manage the ripple effects of substance abuse. We can help advocate on your behalf with your union, department, and employee assistance program if you choose to include them in your treatment.

Facility Settings

  • Private/Secluded
  • Hospital
  • Wilderness
  • Mountains

Meet the Staff

  • Kathryn Stevens
    Kathryn StevensCEO
    Kat Stevens has a BS in Psychology, with concentration in Women’s Studies. She also has an MA in Counseling Psychology with concentrations in Cognitive Behavioral Therapy and Child & Family Interventions and is a Massachusetts Licensed Mental Health Counselor (LMHC). With over 13 years of experience in Behavior Healthcare, including 10 years of working specially with substance use and co-occurring disorder treatments, Kat has provided leadership in multiple modalities of treatment, including acute treatment services, inpatient and residential services, and community-based support professionals. Kat's background is in project management, clinical treatment, direct care, training facilitation, and quality improvement, with clinical experience in CBT, suicidality assessment, motivational interviewing, group, individual, community based, and family therapies. She also has experience working with diverse populations, such as trauma survivors, LGBTQI, adolescents, adults, and families. Stevens provides quality, patient-centered, individualized treatment to help engage and support patients and their families in a safe, therapeutic environment.
  • Meghan Wood
    Meghan WoodClinical Director
    Meghan Wood has a BA in Psychology and Criminology/Sociology, as well as an MA in Counseling Psychology with concentrations in Cognitive Behavioral Therapy and Child & Family Interventions. Wood is also a Massachusetts Licensed Mental Health Counselor (LMHC). She has experience providing clinical oversight and direct services treating substance use and co-occurring disorders to diverse populations. Meghan is experienced in the full continuum of care of treatment, including inpatient and residential services, outpatient, and family therapy. Her specialties include Massachusetts Tobacco Education Coordinator, trauma-informed care trainer, Seeking Safety facilitator, suicidality assessment, motivational interviewing, and mindfulness techniques. She is committed to providing the highest quality care to address each patient’s holistic needs, including safety, emotional, behavioral, relational/familial, and spiritual domains while fostering a treatment environment that creates healing to patient, family, and the greater community.
  • Heidi Ginter, MD, FASAM
    Heidi Ginter, MD, FASAMChief Medical Officer
    Dr. Ginter has nearly two decades of experience working in the addiction treatment field and is a prominent voice in medication-assisted treatment (MAT). MAT, the use of FDA-approved medications in combination with counseling and behavioral therapies, is widely considered to be an effective tool in battling addiction to opioids and other drugs. Dr. Ginter graduated from Yale University and earned her doctorate at the University of Maryland School of Medicine. She has lectured extensively on MAT and opioid dependence. Dr. Ginter started her career as a family doctor for underserved populations and eventually found a passion for helping pregnant women struggling with addiction. Most recently, she was the Regional Medical Director and Chief Medical Officer for an outpatient addiction treatment provider with 16 sites in Massachusetts, Maine, New Hampshire and Connecticut.

Financial Details

  • Up to 100%

Rehabs 360 Guide

ABOUT RECOVERY CENTERS OF AMERICA AT WESTMINSTER

Recovery Centers of America (RCA) operates six rehabs around Massachusetts, New Jersey, Maryland, and Pennsylvania. The Westminster site, located in a large converted inn beside a highway in northern Massachusetts, offers residential treatment and medical detox for individuals struggling with substance misuse and dual diagnosis. It's one of the 24.2 percent of facilities in Massachusetts that operate on a private, for-profit basis, and one of just eight non-hospital, residential facilities in the state that provide detox on-site.

TREATMENT & ASSESSMENT

In order to be admitted, clients can call the facility directly to speak with someone 24 hours per day, seven days per week. An initial free, confidential assessment is conducted and, upon establishing a start date, the facility will send out a “black car service” to pick up the client at their door. Once they arrive, clients participate in biopsychosocial, medical, and psychiatric evaluations to determine the best course of treatment.

Detoxing clients receive 24-hour nursing care and medications to ease the symptoms of withdrawal.

Treatment at RCA is multidisciplinary, drawing on the 12-Steps as well as evidence-based methods such as cognitive behavioral therapy (CBT) and medication-assisted treatment (MAT), though the medications currently in use are not specified. Trauma-informed therapy is provided in individual, group, and family settings, and when they're not in counseling or psychiatric sessions, residents can participate in yoga, spiritual coaching, art and music therapy, and sober outings. Coaching is also provided on diet, nutrition, fitness, and wellness, to ensure that residents can continue to lead healthy, sober lives after treatment.

Residents plan for discharge throughout treatment, and when they graduate, they're invited to attend alumni meetings, of which there are several every week, run the by alumni association. Clients' families are also invited to attend 12-step meetings on-site.

STAFF CREDENTIALS

The treatment team includes a physician and master's level counselors. The five individuals polled by Rehabs.com to date on the staff were impressed:

Staff Experience and Training: 4.2/5

ACCOMMODATIONS & AMENITIES

The facility is decorated in the style of a mid-range, newly refurbished hotel, with an outdoor pool, a fitness room, plenty of outdoors space, and bright, comfy bedrooms. The five individuals polled by Rehabs.com to date on the center's amenities appreciated the quality of the facilities.

Cleanliness: 4.8/5
Exercise and Leisure: 4.4/5

WHAT ALUMNI SAY

All three alumni polled by Rehabs.com to date gave very positive feedback. "Excellent program," K.M. wrote simply, while both Benjamin and Ryan praised the center's staff. "The staff was very patient and tolerant... Staff the is very experienced in addiction and recovery as well as the medical staff," Benjamin wrote in a representative comment. Ryan also added praise for the center's amenities, writing: "This facility is absolutely incredible... They offer yoga, art therapy, gym time, pool time, personal training on weekends."

The only alum polled on the facility's offerings in a variety of treatment metrics, Benjamin, gave the center four stars for its family participation, discharge practices, and holistic offerings.

At the time of this writing, secondary sites yielded mostly positive feedback, with some notes of complaint. The center has average ratings of 3.7 stars based on 23 opinions on Facebook (where the facility can curate its own page) and 4.3 stars based on 29 reviews on Google, plus a one-star rating and a four-star rating on Yelp.[1] [2] [3] The positive reviewers tended to echo praise from alumni polled by Rehabs.com, focusing on the staff and the efficacy of treatment. "Great place, great staff, and learning environment... Your not just a waking $ amount in there like some of the state run facilities, the staff genuinely care," Dan wrote in a representative comment on Facebook.

However, the reviews also contain recurring complaints of inappropriate use of medication, questionable billing practices, and poor management. "The management in Westminster is terrible. Unprofessional," Nicholas wrote in one such comment on Google.

WHAT FAMILY & FRIENDS SAY

Of the four loved ones polled by Rehabs.com to date, one gave a very negative review and the rest gave very positive feedback. Negative reviewer G's complaint took issue with luxury rehabs in general, not with the provisions at RCA in particular.

The other three reviewers gave the facility perfect five-star ratings for the availability of its staff and its family participation, and a four-star rating and two five-star ratings for its discharge practices. The reviewers repeatedly praised the center's staff and welcoming environment. "Very friendly staff,very nice facility. It is a very nice and well maintained facility,and very good staff," Phyllis wrote in a representative comment.

WHAT STAFF SAY

The two staff members polled by Rehabs.com to date gave polarized feedback. "One of the things I love about working here is how our patients and their loves are part of our family as soon as they arrive," admissions officer Deb wrote in her glowing comment.

But K.M. disagreed, writing: "Patients don’t get treatment they are just dollar signs that management tries to keep them happy so they don’t leaven. This place is just bad all around." They gave the facility four stars for its family participation and safety and comfort, but just two stars for its discharge practices and holistic offerings, as well as for the extent to which treatment is worth its cost.

FINANCING

The cost of treatment at the facility is not published, but RCA Westminster is among the 72.1 percent of Massachusetts-based rehabs that accept private insurance. The four individuals polled by Rehabs.com to date on the center's affordability gave mixed feedback:

Affordability: 3/5

[1] https://www.facebook.com/pg/RCAWestminster/reviews/?ref=page_internal
[2] GoogleReviews
[3] https://www.yelp.com/biz/recovery-centers-of-america-westminster-westminster-2?osq=Recovery+Centers+of+America

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Patient Reviews

Overall Ratings

  • 4.7

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  • 4.5

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    Treatment Effectiveness
  • 4.8

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Leave a Review

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Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Katie

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I would highly recommend this rehab to anyone that wants to recover from their addiction. The staff goes above and beyond to help you and build you up when you feel you can’t. The place is immaculate, all RNs, RS staff help pull you out of a dark place. The director Harry treats everyone like a person vs an addict. I’ve been there several times but after having a slip everyone was there to support me. I only recommend this rehab to my friends and working in the field myself I know that the staff truly care. Call ASAP because they usually have a waitlist! The 30 day program is great as well However I do think keeping it coed would be something that should change. Best of luck!

Shayla

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I have not been to this facility yet. I am replying to a review by \"angry wife\". You claim you wish the facility made rehab more \"uncomfortable\" because you believe it will make people take it more serious. I can tell you firsthand about a different rehab I went to in Worcester that truly did NOT give a *hit about the patient. THAT is why people typically relapse. On the other hand, I have heard firsthand from a former patient of Westminster Recovery Center that there truly is a difference in the treatment of patients, and having therapy such as yoga and art therapy, a pool, a nice room, makes a person feel respected and cared for, and in my opinion, THAT is a key ingredient missing from many addicts lives, and the reason why Recovery can be so difficult. Being an addict is difficult enough, so it sounds to me like Recovery Centers of America may actually be onto something by offering a few extra amenities along with what sounds like great counselors. I switched my insurance just to be able to go to the facility because my life IS IMPORTANT to me and I DON\'T want want to waste my time, and DO NOT consider it a VACATION.

Mike Ortiz

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everyone was so polite even though my pain took over me in 2 days I feel like I haven't in such a long time and this will be a lesson for the rest of my life

Serafina

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This facility is beautiful! It is separated with Detox (Co-ed) and Residential (Gender separate) Units. Each bedroom has 2 queen size beds and each side has a television. You only have one roommate. The food is excellent! The chef really takes pride in his work and puts out nutritious great tasting meals. You get "Fresh air breaks" where you can smoke about 8-9 times per day. They offer yoga & art therapy along with primary process groups. You are allowed to use your cell phone once a week, in front of your case manager, for a half hour to check bills, emails and such. I would recommend this facility above any other in Massachusetts.

K.M.

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Patients don’t get treatment they are just dollar signs that management tries to keep them happy so they don’t leaven. This place is just bad all around. All the good reviews are fake. Management demanded all the staff do online reviews because our rating was so low.
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