Recovery Ways

4848 South Commerce Drive, Murray, Utah, 84107

3.4

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(10 reviews)
We take pride in helping our patients through complex issues including co-occurring disorders, mental health issues, and detoxification. However, it is not just about getting away from the stress of your life and stopping the substance abuse. It is about learning to take control of your life and opening yourself to others and the process of recovery. The addiction treatment process at Recovery Ways focuses on the whole person, not just the physical addiction, and your recovery is supported by a caring and highly-qualified staff. You will gain more than you ever thought was possible as you undergo a healing process….a new way of looking at each aspect of your life; the mind, body, and spirit.

Facility Highlights

  • 3 Board-Certified Addiction Psychiatrists, including the former President of ASAM
  • 24/7 Nursing Care
  • Full continuum of care: RTC, PHP, IOP, V-IOP & Sober Living

Specialization

  • Detox
    Though not all rehab facilities offer “medical detoxification,” all people with an addiction to drugs or alcohol will experience intense physical and emotional changes and discomfort as their bodies react to withdrawal of the addictive substance. Many people use the term “detox” to refer to the period of time (ranging from a few days to a week) when the body is reacting to an addict’s decision to stop using.
  • Aftercare Support
    Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc.

Facility Settings

  • Mountains

Treatment Center Links

Patient Reviews

Overall Ratings

  • 3.4

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    Avg. score from 10 reviews
  • 3.8

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    Accomodations & Amenities
  • 3

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    Treatment Effectiveness
  • 3.6

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    Meals & Nutrition
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Me

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On December 31st my son was referred to Recovery Ways in Salt Lake from a facility in California. They assured me if I bought my sons plane ticket they would see him through the remainder of his program, after care included, and that they’d already cleared his insurance coverage. Day 17 they tell him he has 3 days of coverage and there is nothing they can do. After much intervention, by me, they finally decided to work that out and promised they would see him through his recovery. On day 29 they tell him you’re out. You have 3 days and we’re transferring you to another state for sober living because we don’t provide that here. Day 30 comes and they pull him out of a group therapy session and notify him that he has less than 24 hours to vacate the premises. Just like the initial consultation, where promises were made, in an aggressive tactical manner, I finally spoke with his case manager. Keep in mind he’s been there 30 days and there was no other contact with case management until they were ready for his exit. Our conversation clearly didn’t provide the answers she was looking for. There are people there that I felt had his best interests. His therapist and the family interventionist were both engaged and involved. When you try to advocate for your family and you get nothing but controlling demanding behavior please look in another direction. He’s landed now in Denver and it’s now l up to him to do the rest. Please don’t place your hopes and dreams in these people’s hands. Not only is it stressful as a loved one, please consider the impact it has on the addict.

CS

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One of the worst treatment centers I've ever encountered.

JJ

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While there are some people who have had great experiences at Recovery Ways, mine was a nightmare. In terms of medical care, my situation was badly mishandled--not being seen by a doctor when I urgently needed one, daily medication mistakes, constant miscommunication by medical staff, and blatantly rude behavior. In terms of the services they advertise, I did not begin receiving the full variety of services they "sell" themselves on (intensive therapy, occupational therapy, neurofeedback, etc.) until 11 days into my stay, so I was left without the treatment I needed and was paying for. In terms of the clinical staff, some are caring and provide quality support. But the clinical leads and clinical director were shockingly condescending and frightening. One was so verbally abusive towards me that he was immediately removed from my unit, but continued to work in a different unit. This staff member has a well-known reputation for being so aggressive that when I arrived I was warned to stay away from him as much as possible. He has made many patients cry due to his angry and unprofessional outbursts. The clinical leads treated me with an extremely condescending attitude and made me feel even worse about myself then I already did when I entered treatment. I was also being openly bullied by another patient and the staff did nothing to intervene. Instead, some other patients in the group had to step in to try to stop the bullying and protect me, which is not their job and is not helpful for their own recovery process. This same situation happened with another group member while I was there, and the entire group met in order to process how angry they were with the staff failing to handle bullying behavior. In addition, I learned later that I had been recruited by a "business development" employee, who receives kickbacks every time they "sell" to a client. I had a phone conversation with one of these recruiters (after being misled that he was a compassionate alumnus) during which he outright criticized the other treatment center I was considering. He even told me to Google "missing person at _____" which is a dirty and unprofessional tactic to lure people into Recovery Ways. My experience there was an absolute nightmare.

Ryan C.

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Recovery Ways treatment team was able to properly diagnosis me (misdiagnosed by others) treat me, and today I am happy and sober. The level of care and there accommodations are almost unmatched by other treatment centers.

BW

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I've been working with Recovery Ways for the last few months. It continues to impress me how much the company cares about the community. They hold events, and resource nights for loved ones of addicts, they have an incredible alumni team that stays in touch with former patients. They do get togethers, retreats, and help encourage their continued sobriety. They're incredibly ambitious about helping those in need, as well as their community.