While there are some people who have had great experiences at Recovery Ways, mine was a nightmare. In terms of medical care, my situation was badly mishandled--not being seen by a doctor when I urgently needed one, daily medication mistakes, constant miscommunication by medical staff, and blatantly rude behavior. In terms of the services they advertise, I did not begin receiving the full variety of services they "sell" themselves on (intensive therapy, occupational therapy, neurofeedback, etc.) until 11 days into my stay, so I was left without the treatment I needed and was paying for. In terms of the clinical staff, some are caring and provide quality support. But the clinical leads and clinical director were shockingly condescending and frightening. One was so verbally abusive towards me that he was immediately removed from my unit, but continued to work in a different unit. This staff member has a well-known reputation for being so aggressive that when I arrived I was warned to stay away from him as much as possible. He has made many patients cry due to his angry and unprofessional outbursts. The clinical leads treated me with an extremely condescending attitude and made me feel even worse about myself then I already did when I entered treatment. I was also being openly bullied by another patient and the staff did nothing to intervene. Instead, some other patients in the group had to step in to try to stop the bullying and protect me, which is not their job and is not helpful for their own recovery process. This same situation happened with another group member while I was there, and the entire group met in order to process how angry they were with the staff failing to handle bullying behavior. In addition, I learned later that I had been recruited by a "business development" employee, who receives kickbacks every time they "sell" to a client. I had a phone conversation with one of these recruiters (after being misled that he was a compassionate alumnus) during which he outright criticized the other treatment center I was considering. He even told me to Google "missing person at _____" which is a dirty and unprofessional tactic to lure people into Recovery Ways. My experience there was an absolute nightmare.