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Recovery Works - Georgetown

3.2 Good (38 Reviews) |
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3107 Cincinnati Road
Georgetown, Kentucky 40324

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Private/Secluded

Facility Highlights

Support Groups

Educational Groups

Recreational Therapy

Philosophy

Recovery Works Georgetown drug and alcohol treatment center is located in Georgetown, KY– North of Lexington, KY and a short distance from Cincinnati, OH. Recovery Works of Georgetown provides Medical Detoxification, Residential, Full day programs and Intensive Outpatient programs. The programs are individualized based on the needs of each client. Short and long term stays are offered for each program.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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User Reviews

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1.0
N/A
Jim is very rude!
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4.3
Great
Big shout out to select staff members an the admissions crew ,you guys made My visit seem like it was first priority ,friendly ,caring and Straightforward . It was great my first go round. But the quality of Residents has declined it felt like high school with all the kids u avoided ,not all the techs but some were just as clueless,or immature at best, I feel if ur sobriety is #1 give it a chance .just be on ur P's and Q's about your property and who u associate with .
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4.7
Excellent
I was there in Jan and Feb and I loved it. I highly recommend it to anyone needed help
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No Rating
I recently visited my sibling at Recovery Works in Georgetown. This place is extremely disorganized, chaotic, dirty. Do not believe the photos and information that you see on the Pinnacle website. This place is a joke and Pinnacle should be ashamed. If possible please encourage your loved ones to go to rehab somewhere else.
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1.0
N/A
This place is pathetic. The administration people are very rude and only care about filling beds. The staff are quite rude. There is no pool table, no rec. Time. No family time. People in detox had to wait hours in the mornings on several occasions because some of the nurses aren't allowed to give out certain meds yet. The meals are not nutritious unless you consider eating poptarts everyday and 5 chicken nuggets almost daily as nutritional. The staff pick and choose who they wanna help. And god forbid you do something to get on one of their bad side. You don't get the counseling they try saying you get. Unless you consider walking in and having your "counselor" hand you a packet to fill out and sends you on your way as getting counseling. No wonder so many people walk away before their time is complete.
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5.0
Excellent
Anyone serious about their recovery should definitely go there. The staff went above and beyond and gave me the most valuable information I've ever received. Seth, Brandon, Byron, Cindy, Rhonda were amazing just to name a few. I was there on July 4th and they grilled out hamburger and hotdogs, paid for two guys to come play live music for us and bought water guns and balloons for everyone. One of the best days I'd had in years. These people do all the can to give you the tools to save your life. Nothing but love for this place and I'm about to celebrate six months clean and sober. Thank you Recovery Works.
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No Rating
Recovery Works saved my life not only once but twice. I deoxed there nd went back out then several months later came back and completed the program. I received some of the most valuable life lessons while I was there. Not only was I treated with compassion and dignity but I was educated about my disease. These people save lives and all the staff went above and beyond for me.
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No Rating
I just called to get a loved one admitted and tried to ask one question for all of 15 seconds and she interrupted me and told me to hurry up because she was working...… RUDE this was not the receptionist this was admissions. I pray to god my nephew can go find somewhere else to go. SO unprofessional
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No Rating
That place is horrible. Nurses have thier picks of who they care about. Very unprofessional.i laithe halfway decent thing i can say about this place is the food and it wasnt all that great unless you enjoy eating cold stuff for every meal.
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1.0
N/A
Well let me put it to you this way. I'm ready to go pick up my son an find another place for him. The lady I talked to was very unprofessional in every way. I'm a single mother and my son's father passed away before he was born. I am going to provide for him. Then all the things on this site isn't true as well. There is no family day for them no phone calls should he get sick until after it is all said done. Not right. This is supposed to be family oriented place an it is not. If we had known more about this place before hand. He definitely wouldn't be there...
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4.3
Great
This place and it's staff honestly saved my life. I am beyond grateful. Great fellowship and love. Too many people not enough houses.
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No Rating
Open beds
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2.0
N/A
I have no heart left to began to inform the odasity of this hell hole! Stay away! Better treatment in county lockup.....seriously
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2.0
N/A
This place is a joke. The staff is uneducated and reckless and my friends left everyday. Seriously immature and unprofessional staff gave my items, medications and clothing to another person who stole my money and eyeglasses. . No protocol were followed and money is all they care about. No nurses are available for assistance at night which is beyond crazy.
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No Rating
I an so grateful for this short term program. It gave me the knowledge and information of what I need to do when I leave. Very grateful for the techs (whom most are in recovery themselves) especially Franny and Ronda. Very powerful women in recovery, real, helpful and honest. If you take the suggestions they give you and apply them when you leave you will get to Iive again! I was on the brink of death and today I celebrate 8 months sober.
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1.0
N/A
Addicts use to sober up so they can get back to it horrible program just dump you back on to the streets after your stay even if you arent anywhere near ready. My mother attended multiple times and they never once took any effort to keep her in treatment.
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No Rating
When I went to recovery works in Georgetown as I was checked in they took my phone and an ecig mod and put it in my property . When I completed the program they told me that my property was misplaced and couldnt find it. I was told that they was going to pay what they has lost by 3 different emplyoees they took my address and my name. After waiting two weeks ....nothing so I called 2 or 3 other times they kept putting me off and I never got my personal property or money.....The program was good I learned alot and currently sober and have been since I completed the program, but I still want my stuff.
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No Rating
This Plex also has bugs and my daughter had nightmares in there I would suggest you not go there these people need to place like that
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No Rating
My daughter was in there and they are the most rudest bunch of people I've ever seen in my life Cindy is horrible she's got a very nasty attitude nasty Steve for counselor you can tell that they have never had addiction problems and have no sympathy or empathy on any of those clients that come in there I would never ever suggest anybody that I know go to that place I worked as assistant program director for three years in Louisville Kentucky for a treatment facility for women and you just do not treat people when they're already at the bottom of their Barrel like they're a piece of crap and that's exactly what they do there and then on top of it if you want to leave they won't let you have a phone call to call anybody and if you try walking out they call the police on you horrible place this is the biggest joke of any place I've ever seen and I will tell everybody that I know and I work with plenty of girls never ever to go there because I know a boy that was there and he left that place and OD'd and I'm sure it's probably cuz of the way they made him feel I would never ever suggest anybody going there
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No Rating
Facing executive director extremely rude, unprofessional, and actually scary. I would not recommend any go to this facility based upon him
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5.0
Excellent
I recommend this facility to anyone they gave me the tools I needed to remain clean and sober I have 7 months today and have every single tech and counselor to thank. This place is amazing!
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1.0
N/A
Absolutely horrible place there only there to fill beds and give meds some of the nurses are great people but the clinical director and over half of the nursing staff are terrible to deal with, I almost died there got rushed to the hospital was discharged from the er then went back and they wouldn't let me make a single phone call to anyone, then if you choose to leave you get none of your belongings includes meds but if have taken one of there meds they will be quick to call the police and be charged with a pi they don't care about people there georgetown recovery works in Georgetown is an absolutely terrible place do not go here
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3.0
Good
This Facility is not trustworthy, please allow me to explain why. I spent 17 days in Recovery Works and truly met some wonderful people, so many nice patients, the nurses were all excellent and really cared. As for the counselors there are a couple that were wonderful but the majority were extremely rude and had no compassion. When I checked in the only thing I gave them to lock away and secure in the staff office locker which was said to be secure and safe. Upon checking out of the facility I forgot I had checked my phone in. I searched for two days finally GPS tracked the phone back to recovery works, called the phone a counselor answered assured me it was safe and I could come pick it up. My father drives an hour and a half the next day to retrieve it because I didn't have a license, they refused to give him the phone and went as far as to say they no longer had the phone and questioned of I ever had checked it in in the first place. Mind you I just talked to the staff two days earlier, then the head counselor showed up. A counselor by the way was also a heartless rehabilitation counselor with Little kindness, gives the excuse that their patients personal belongings that were locked in their own staff security locker did not happen to be their responsibility to keep track of. My dad is a humble honest man and was treated with an immense amount of disrespect by this gentleman and offended so much to the point that he just said forget the phone it was not worth being treated so shamefully trying to recover my own property. This phone has all my information personal pictures and accounts and clearly the staff didn't respect their patients privacy enough not to be using these phones and answer them under any circumstance. So they just denied it a to this day my 500 dollar galaxy s5 was stolen by Georgetown Recovery Works the very facility that ask its patients to trust put their recover and lives in their hands. They stole my phone verbally abused my family and proved that the only thing about recovery they care about is the profit they make from people who suffer from a legitimate disease and are looking for help.
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2.3
N/A
I would recommend this facility to anyone in the state of Kentucky because it is one of the only facilities around. How many days you stay in treatment will, unfortunately, depend on what type of insurance you have. This is a legal practice because MCO's have the right to accept any insurance that they choose. Unethical, most likely. Pinnacle owns Recovery Works and it is a business with Over head Expenses so the bottom line is keeping beds full! The employees who work here are not in it for the money because there are no benefits. There are a lot of recovered alcoholics and addicts that work there so you will have understanding from that perspective. Treatment is good to have that physical disconnect from outside influences. You will find that here at Recovery Works. You might not have all of your issues addressed but you will have a starting point and a treatment plan to get back into society. Terrible company to work for. Pinnacle is growing so fast that they cant keep up with managing employee moral, employee benefits, and incentive structure. The pay is less than most places. Be prepared to do more and get paid less! Not a good place to work if you have a family or a life outside of work.
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1.0
N/A
If you are looking for a rehabilitation for a spouse, or a loved one (who is in a relationship) LOOK ELSEWHERE! This rehabilitation center is ran more like a frat house than a rehab and quite frankly it is scary. At night time the patients have little to no supervision (at the Georgetown, KY location) which allows the men and women to get together. I am a FIRM believer that men and women have no business being rehabilitated together and for that I am giving this place (should be 0 stars) 1 star. My husband went through this facility and told me story after story of people getting in trouble for "hooking up". Do yourself a favor and do not recommend any married, or in a relationship people here! :)
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1.0
N/A
Avoid this place at all cost. The staff will treat you horrible and they frequently curse, every other word is a curse word. The food has really went to crap. My counselor never really seemed to care about learning about me. I never once had a conversation with her about my recovery. Your basically paying $40,000 for the 12 step book. Go someplace different!
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5.0
Excellent
Absolutely best decision i ever made. May the Gods continue to bless this place and all who decide to find the solution. Love all yall with all my heart!
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4.0
Great
The staff is wonderful here the counselors are Understanding and supportive the techs are Almost all in recovery and do a great job when Teaching.the classes, Eric who comes in on the Weekends to teach Classes on steps 1-7 is one Of the best in the state(if not the whole country) at what he does, he has been one of the most Influential people in my recovery and I am forever Grateful for him and the way he carries on the Message. I highly suggest this facility to anyone who wants A chance to break this vicious cycle. Good food strong community and tolerant Nursing and admissions staff. My one and only complaint is someones money Has come up missing every time ive been here (Several times) and I never see them do anything About it. So dont bring cash if you dont have it To lose.
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No Rating
I would recommend recovery Works to anyone who seriously wants to change their life I have been struggling with drug addiction for many years before there were not Centers available like there is today pretty much they didn\'t know what to do with us except throw us in jail or prison and that\'s exactly what they did I know that recovery works has a little different approach however times have changed there\'s so many kids out there that are using and I\'m talking about hard drugs IV drugs and that was a rare case 20 years ago I suggest that anyone that has anything bad to say about recovery works to reevaluate everything there people out there trying to help us to stay clean and sober and yeah they may not know everything they may not have all the right answers and you may not know the reason why did you have to get up at 5:30 in the morning or other things that they may ask you to do but there is a reason behind everything and as far as paying for everybody elses mistakes like get the TV taken because someone messed up well I\'ve got news for you we pay for mistakes all the time or family pays for all of our mistakes you know it\'s ridiculous some of the reviews that I read I just got really irritated with them because recovery works and especially one guy in particular saved my life and as I\'m reading this review my daughter is at recovery works and it\'s the first few nights that I\'ve had great rest knowing that she\'s in good hands I recommend this program to anybody that has an open mind that on the only thing that they have to do is just sit there and listen you don\'t have to talk I didn\'t hardly say anything the whole time I was there because I\'m like a lot of people I thought I knew more than other people and really what I knew about recovery was absolutely nothing but today I\'m clean and sober. Thanks!
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1.7
N/A
I attended recovery works to achieve sobriety. Th most important thing in my life is my family. My counselor never tried to help me get into court so that I could show the judge I was working to maintain sobriety, get the DVO dropped, and have visitation with my newborn. This place cares nothing about families. Very discouraging.
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5.0
Excellent
Powerful short term treatment. Absolutely helped save my life!
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No Rating
I am impressed with the Georgetown Recovery Works they stay with their criteria. And they are compassionate people. They truely care about the people that come there. I have had two loved ones that have went thru them. One has been truely successful the other is still there but with determination to succeed with their help. I would recommend this recovery works above the others. Also I recommend this rehab above all of them here in KY. Thank you for all of your dedication in helping others. I think your amazing.
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No Rating
the staff is great and if you WANT to get clean and sober its a great place to be. thank u all for everything great support !!
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No Rating
The contact I had with my daughter\'s counselor (whom I will not call by name) was very limited and very unpleasant. My impression is that this is just a detox facility that is in it to make profit -- not help clients.
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No Rating
I don\'t even know where to begin with how horrid this facility is. My first night I was very ill in detox and the experience wasn\'t unpleasant as far as I was concerned, minus the chaos of a few nurses quitting and leaving the rest to pick up slack, which I thought bizarre, they didn\'t mind sharing and cursing about it during my exam. I\'m agreeable, well educated and empathetic regarding under staffing but I had no idea what I was about to go through, and I have been to prior institutions for alcohol detox. When I woke up the second morning, someone was talking about the bed bug outbreak, it could\'ve been a rumor but I didn\'t have clean sheets when I arrived or a blanket at all... I had enough strength to smoke but couldn\'t walk far enough to eat so I skipped meals until I was hungry enough, I didn\'t realize that patient who offered would be bringing me food, this is not a good system. I lost ten pounds in 4 days. I began vomiting one night and a nurse never visited my room, another patient politely took it out to the garbage can for me and my roommate asked for nausea medication for me. I noticed people knocking on the nurse window and could hear nurses laughing and talking on the phone when they needed medication. We had strict med release times, no one ever told me I was accountable for anything other than standing in line. But this morning I was told that i was responsible for telling the nurse every medication I needed and at what time. That is medically irresponsible, they need to tell the patient, I have never seen this before in my life. I was scolded at 530 am about why I wasn\'t in class on my FOURTH morning in full blown detox. When I returned with high blood pressure and vomited after class, I was scolded by a tech for being lazy. Then when I got visibly upset, another tech outside that i asked about phone privileges was in denial that they were under staffed. As I entered back inside to inquire yet again about a phone call, they closed the station. They opened it once more when I tried to apologize in understanding that they were understaffed and one had been helpful, and they berated me on being too lazy to leave the brick hard bed I was provided and get my butt into gear. And then they went out together and smoked cigarettes and returned...I never saw a glove once at this place besides my very violating strip search. This entire place is terribly disturbing and unfortunately has deterred me from continuing treatment at another facility. I would rather be incarcerated and that\'s speaking from not only my experience, but every other patient I even spoke to once. Do not come here for a detox.
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No Rating
This place is a joke , all they care about is billing ur insurance, they don\'t let u use the phone in case ur stuff gets stolen the first hour and half ur there , like it did to me , the techs are lil boys that run around and try to be cops , especially Jonathan , he\'s a straight up lil girl that would suck ur dick when he used, there\'s a big fat fuck there named Eric a white boy wit dreads who hasn\'t washed his hair n years and smells like ass, its coed so u see most of 90% of the girls that gargled babies on the street for a shot of dope two weeks before they got there actin all high and mighty . but they are doin the same shit n there, there is one counselor n there named Mark that is a great guy and really want s to help ppl.so over all ,that place just wants to bill ur insurance co, go to a real place and get treatment G
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No Rating
I really think that all re-hab facilities should do sober living and drug test because if someone has been on drugs their whole life then whats to say that they wont go back to drugs after 30 days.
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1.7
N/A
This place was horrible!! Believe me I will never go to rehab again! Yes we r addicts but some of us didn\'t deserve to b treated like criminals!!some people have made a career of coming back 4 or 5 times!! Surprise the place didn\'t help you! Need to go some place else! But I was made fun of because I was leaving it was only my first time and I figured out by the attitudes from every staff member and tech that they didn\'t want to help u they just wanted to let u know who was boss! I went there for help and understanding! U treat people the way u want to b treated, so I am assuming the staff faculty n techs are miserable people n wanted to b treated as such! Not all of the clients begged, borrowed, stold, swindled or sold ourselves or our kids to get our fix we were and some still are weak and need help getting our lives back on track but instead we were already being judged by the lovely staff as we were driving up the hill! The techs are very young they don\'t have a clue of what to do unless an older counselor! If your goal with ur sobriety is to try to one up everyone else then this job is not for u! Go back to school get it out of ur system then come back u maybe a lil more humble! Life is hard we all screw up, not everyone is the same! Same disease different faces, some can\'t handle the bullying from the counselor and the clients especially when your sitting in a circle spilling ur guts in a basement of a asylum while other people not in ur group listening to ur groups discussion nothing is private and if they don\'t know the clients will ask and it gets worse from there if u think your counselor likes u your wrong your just another junkie working the system, the taxpayers r paying ur tab so do what they tell u or else! I pay my taxes so I paid my own bill!!!! If u made one bad choice once and not overnn over again like some you are no better than those people in their eyes!!! As far as the phones they are monitored because someone else did something wrong so everyone gets punished! Some clients just wanna talk to their nkids, they will take away the TV because another client breaks the rules! Its ridiculous!! If u don\'t participate in group u have no phone privileges!! When u want to leave and call someone to come get u they can let u use the phone they just refuse I was told that by the head counselor! How nice of him! When I went I was terrified and I needed help why else would I leave my family, some of the other clients were just like me and helped me a whole heck of a lot! And a few of the nurses but most clients n staff had no empathy!! I am so upset with this place... U r woken up every morning at 5:30 to start the day with meetings! In the real world this is impossible, if it was possible its my opinion that noone would go to tell how they got in that position to a room full of strangers who u think aren\'t judging u but they are i heard with my own ears alot of private laws being broken by clients and staff so please check other places out b 4 u choose this one! If u have to b put on a waiting list consult ur family doctor for help first!! I am begging you help is what you need not to b made to feel worse so u flee from this place!!!
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2.3
N/A
30 day treatment option
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4.3
Great
Very nice and compassionate employees The facility is very clean and the employees are very nice and compassionate.
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No Rating
Are u giving take home meds when program complete?
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2.3
N/A
I wouldn\'t recommend this place for treatment. Liz which is supposedly a recovery crack addict nerds to be dug tested on a everyday basis. She is the most inconsiderate person I have ever met. Most all the people there have only 5 years or less of sobriety. Personally myself would think they would have to have somewhat longer than that. I promise Liz\'s jaw jerking don\'t come from not doing cocaine. And Micki he has probably freshly out of prison.. He is just a big bully but that is most of their staff.
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No Rating
I had a family member there & it seemed to me that there wasn\'t anyone in charge. The women working in the intake area were rude & didn\'t have a clue about much of anything. Clothing that disappears into thin air, then when it\'s found, it\'s gone again! Poor management! Short-staffed! Poorly trained! Who\'s In charge ???
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4.0
Great
Not many to choose from in ky. They did a good job. Very firm on what you can bring in but when they let you go outside with loved ones several walked to their cars with family where they easily could have been given drugs. I feel all treatment should be at a minimum of 6 months. I think we need to find a way for re-Habs to require it, dr to demand it and insurance companies to cover it. Then after 6 month they should have help getting into a sober living where they are required to be randomly tested every week and if they remain clean they should have to stay for another six months.
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5.0
Excellent
They strongly work with each person. I would strongly recommend this place to anyone. However, they have a long waiting list.
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3.3
Good
The 12-step program was a strength of the facility; however, there are too many weaknesses to list and I wouldn't recommend this place.
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4.3
Great
Very personal one on one care.
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4.0
Great
Good place.
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