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Silver Hill Hospital

3.5 Very Good (44 Reviews) |
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3.5
Very Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
208 Valley Road
New Canaan, Connecticut 06840

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Wilderness

Facility Highlights

Multiple levels of care and specialized treatment programs

Experienced and licensed clinical staff

Convenient location

Philosophy

Providing substance abuse treatment programs for teens and adults, Silver Hill Hospital offers inpatient, transitional living and outpatient programs. Inpatient treatment primarily relies on medically-based therapies. Transitional living programs emphasize more behavioral and psychological treatment strategies. Outpatient programs include detoxification followed by intensive outpatient therapies. Group therapies, including 12-step groups, are the cornerstone of Silver Hill’s programs.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Sigurd Ackerman, M.D.
President and Medical Director

Medical School Tufts University School of Medicine Residency Montefiore Medical Center, Albert Einstein College of Medicine Fellowship Montefiore Medical Center, Department of Psychiatry Board Certification American Board of Psychiatry and Neurology Academic Affiliations Professor of Clinical Psychiatry, Columbia University College of Physicians & Surgeons.

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Ava Albrecht, M.D.
Adolescent Inpatient Service Chief

Medical School Rush Medical College Residency New York University School of Medicine Fellowship New York University School of Medicine Board Certification American Board of Psychiatry and Neurology in Child and Adolescent Psychiatry, General Psychiatry Academic Affiliations Assistant Clinical Professor of Psychiatry, Yale University School of Medicine, Department of Psychiatry.

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User Reviews

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2.3
N/A
This place pretty much ruined a good 3 years of my life. I was placed in the In patient DBT program, but it was so full, that I stayed in another house where people learn how to deal with living alone and was full of men. It was a little weird. The doctor seemed like he couldn\'t care less and diagnosed me as bipolar. The social worker, Jenn, was a complete b and decided because there was alcohol in my system from when I got admitted, I must have a problem. So she convinced my parents to send me to a long term recovery center in FL that also specialized DBT(in reality, they had DBT once a week). When I got to the center, a good amount of people were from Silver Hill. Seemed weird, like SH got a kickback for every person they sent. I spent a year there because like Silver Hill, the people were money hungry and never discharged people. I knew I didn\'t have a drinking or drug problem like everyone else but they didn\'t care. I ended up OD\'ing on pills trying to kill myself and they finally let me go. I went to McClean Hospital after that and was diagnosed with BPD. The place was amazing and so were the doctors. So In the end, I was misdiagnosed, lied too, taken advantage of and more. Getting my life back together and trusting a doctor again was almost impossible. The courses at SH are helpful, but I would recommend someplace else. If I ever hear DEAR MAN ever again, it will be too soon.
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5.0
Excellent
My son was a patient at SH a few years ago and it was an excellent springboard to his long-term recovery. He attended the 28-day TLP program as well as the intensive outpatient program which help further transition him back into the real world. Not only did he receive support, guidance and tools, but our family did as well. They conducted an excellent 4-day educational program for family members which was extraordinarily helpful for us as well. I highly recommend!
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1.0
N/A
Kicked my sister out of inpatient for no discernible reason (had no broken any rules - which they admitted) and made her leave, in the snow, with no notice, on Christmas Eve. Didn’t bother to refund any of the $50,000 we’d paid and only got a week’s worth of programming for. All of these famous rehabs are trash and capitalist hogs. Most people going to rehab need TRAUMA treatment which they are not capable of providing here. And in fact, clearly, make trauma worse. Save yourself the time and trouble
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5.0
Excellent
I have been to a number of treatment facilities and Silver Hill was the best by far. I was in the DBT transitional living program and everyone from the treatment team, to the house staff, to the cafeteria staff, was incredibly kind and respectful. This was the first facility I've been to where I was treated like a person first, not simply a patient or a diagnosis. The treatment was thorough, comprehensive and scientifically-based, which, as a medical student, I greatly appreciated. After going through 3 hospitalizations, 2 partial programs, ketamine treatments, ECT and countless medication cocktails this past year, I had very little hope going into this program. I can confidently say that Silver Hill saved my life and I am so grateful I had the ability to receive treatment here. It is ridiculously expensive, that is for sure, but for me, it was the best investment I could have ever made for myself. Thank you, Silver Hill!
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2.7
N/A
I went to Silver Hill in the early 1980s to detox from Methadone maintenance. After they weaned me down from 110 mg to 0 in less than two weeks, I went through two solid weeks of soul crushing insomnia without any help from Silver Hill's doctors or staff before I couldn't take it anymore and went back on methadone maintenance. I am still on methadone maintenance in 2020 (44 years now) and the suffering I experienced at Silver Hill discouraged me from ever trying to detox again, They did send me one very large bill though. The facility is rather elegant, but comfort isn't important when you are in outrageous pain. In my book, this place damaged me for life due to their total lack of knowledge in dealing with methadone detoxes.
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1.3
N/A
This facility is only focus on being more a, MONEY MAKING BUSSNESS ONLY!!!!!!! The ONLY, AND ONE ONLY way YOU will get HELP here is, If YOU HAVE $$$$$$$ and or PRIVITE INSURANCE... For get about MEDICARE, THEY WILL LOOK DOWN AT YOU AND TREAT YOU LIKE GARBAGE!!!!!!!!! On top of ALL that, I observed , "ONLY WHITE PATIENTS IN THIS PLACE!!" The only DIVERSITY was with the kitchen help!!!!!! Just a name they sell, Not real HEALTHCARE!!!!!!
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No Rating
Low standard of care, poorly qualified employees. HORRIBLE WASTE OF TIME AND MONEY!!!! I spent 6 weeks here, paid tens of thousands for one of their 28 day programs, and was appalled by the poor standards, the most outrageous example of which is the Silver Hill practice of giving you 2 hours of individual treatment per week with poorly qualified providers. I was in their DBT program and this is what I got: 1) a psychiatrist who had gone to med school in the Caribbean 2) a therapist who was not even a licensed psychologist, but rather a poorly trained social worker Also, the food is low grade cafeteria fare.
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3.7
Very Good
very expensive. location is safe and tranquil.
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3.3
Good
My family member was kicked out of the inpatient program.He worked the program while not living there and he has been sober for 20+ years. He had been to two other places before. It worked for him because it was the end of the line. He risked losing his family if he didn't get sober. They also treated his depression which was the source of his drinking. Reputation was a strength.
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5.0
Excellent
This is the best hospital in the region. I don't understand the bad reviews. You get what you put into your treatment. Staff is VERY accommodating and expert. Very caring. Listens to concerns. Attends to concerns
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5.0
Excellent
I went there in 1994 and they helped me .God Bless the staff and the few people I've met there in the fox hole together. I pray that the few I've met went on to there lives and contributed to society Raquel hope your doing well. God bless all.
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3.7
Very Good
Fantastic place. Great staff, very caring.
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1.0
N/A
For $40,000 (self pay) in the dual diagnosis program, my loved one got a wrong diagnosis by arrogant, rude, and incompetent clinicians. MY family member left sicker than when he/she entered.
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5.0
Excellent
Silver Hill is an incredible facility. I was admitted into the residential DBT program and it helped me recover from my debilitating depression and anxiety. The staff, doctors and everyone at Silver Hill is supportive and knowledgeable.
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1.0
N/A
Do not let this shameful facility steal your money! For $40,000, our family member received a dubious diagnosis and inferior care by incompetent clinicians. Silver Hill should have their license revoked !
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No Rating
Early 90's I walked out of this facility a movie star!! Silver Hill saved my life. However 12 years later I relapsed ... mostly depression and anxiety. I returned to Silver Hill Hospital . My last stint at this facility was waste of precious time, money etc... I was treated like a common criminal. I would never ,ever recommend sending my loved one to Silver Hill!
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5.0
Excellent
Silver Hill saved my life and taught me how to live sober and love it. I am dual diagnosis and my Dr. was amazing.
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2.7
N/A
Inadequate personal attention by clearly overtasked care team. The care given to patients is far below the expectation of what should be afforded by the cost. Most effective elements of the transitional living program (28 day rehab) were the AA meetings held in campus and educational workshops in CBT and DBT. Assigned MD and social worker were borderline incompetent. Very dissatisfied with the professional care provided at Silver Hill.
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3.0
Good
I did a DBT IOP program here which was great. I got a lot out of it. But the billing office is full of idiots who are very unprofessional. I was told that my drug test for the program where included in the cost of the program and then at the end of my program I started getting bills for them. When I called about it they told me that they had just changed it and now send them out so we have to go through insurance for everyone which is done every week of the program. When I told them that I was told otherwise they told me that their employees would never say that and pretty much accused me if lying. They told me they would look into it more and get back to me. I haven't heard from them and they won't return my calls. I have been calling for weeks now and nothing! Great programs horrible staff!!!
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4.7
Excellent
Brief summary: Very intense program with a 12-Step focus, but not so rigid that they are against any other type of recovery (SMART, holistic, etc). Excellent dual diagnosis focus, extremely compassionate and competent staff, and an appropriate amount of therapist/psychiatrist/group therapy sessions along with DBT skills. Facilities are top notch, the campus has a college like feel once you’re out of acute care/detox and there are smoking gazebos around the grounds. There is a strong focus on continuing recovery, specific aftercare plans, and a follow-up team from SH itself; it is expensive and most insurances are not taken, but you get the quality and care that you pay for. I checked myself in to Silver Hill in early December at the recommendation of my psychiatrist (I’m dual diagnosis, major depressive disorder, anxiety disorder, and alcohol addiction/dependent) after having been to an inpatient detox and a separate intensive outpatient program where neither was successful. I was desperate to get effective help that was compassionate, could restore my desire to live, and most importantly, not live as an active addict anymore. To clarify, I am not wealthy, which is part of why I did not go when it was initially recommended to me eight months prior, but in hindsight I should have gone then. Although it drained most of my savings, those savings will do me no good in the afterlife and I was in bad shape by the time I arrived. If you truly need the help and can afford it, even out of pocket, this is a fantastic place particularly for dual diagnoses. If you’re ready to commit, you will benefit tremendously. Even in detox, the staff was exceedingly kind, knowledgeable, and genuinely concerned for your well-being and recovery. I was transferred after four days to the 28 day program and while the first week was overwhelming and exhausting, with days scheduled from 9am to 11pm, you adjust quickly. AA is every day (NA once a week), and DBT is every day. Not all classes or meetings were perfect, but many were very helpful. Your medication is adjusted as necessary, and they maintained regular contact with my outside psychiatrist and listened to his feedback as well, so I felt that they genuinely had my best interests at heart. Once at the residence there is an in-house counselor 24/7 if anyone was having a particularly rough day or just needed to talk. Most rooms are doubles and each room has their own bathroom, near the end of your stay you can be “promoted” to a single, although that varies by how full they are. Very few people stayed past 28 days and many transitioned to SH’s outpatient program. I live in NYC and after discussion with my therapist and psychiatrist I’ve just completed an after-work evening IOP in Manhattan. In addition, there is a gym, pool, a small store, library, and yoga offered for free time, although you don’t have a lot of it, lol. Food is a bit hit or miss but generally very good, and there are always sandwiches, soup, or a salad bar if you don’t like the hot entrees. There is also a small chapel onsite and a chaplain for any spiritual inquiries or sessions. Rules are strictly enforced, but reasonably so, although I hear the adolescent program is more rule-bound. The campus is co-ed as are classes, although romantic contact is forbidden. This wasn’t much of an issue that I noticed while I was here, however. Overall, I passed my 90 day mark a bit over a week ago, and can honestly say that Silver Hill probably saved my life. I consider it money well-spent and was highly impressed with the staff’s dedication from the kitchen workers to the psychiatrists. Many have been with SH for 10+ years and are still eager to do the best job they can while offering both comfort and tough love when needed to help guard us during one of the more vulnerable times in our lives. Overall rating: A (although I don’t have any other rehabs to compare it to). Only misses an A+ since some classes were relatively content bare.
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2.3
N/A
I will NEVER allow anyone to lock me up again.
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2.0
N/A
I will NEVER allow anyone to lock me up again.
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1.3
N/A
How can I begin? With the fact that the label obsessed social worker told me I would \"Never get my MSW unless I went back on drugs?\" Even though I was currently at a 3.9 GPS and I transferred to USC and graduated with a 3.7- sorry not everyone in grad school is obsessed with the D and to busy obtaining Louie V. to do any studying. Dr. Gelman threatened my family. I swear on my daughters life. He called and said if they didn\'t \"force me to stay in there he would get a judge (prob. one he has in his back pocket) to MAKE me stay and he will do- and I quote- \"whatever he wants to me.\" He caused me a grand mal seizure and Norfolk Hospital MADE THEM LET ME LEAVE. It was a 7.5 minute seizure and they ignored any and all symptoms (such as shaking, inability to speak, etc.) until my bf at the time started to throw the furniture. Then one low rent psych tech w/ a crayon armband tattoo tried to fistfight him like the classy establishment in which he is employed allows. I wish nothing but ill will on Dr. Gelman. He went into this field with the thought that addicts/people with mental health issues cannot be believed. I seriously had to get dope sick everyday in order to get my methadone taper and when I yelled at them I was \"\'manic.\" Didn\'t even threaten them. I was ruled out of being bipolar in my teens and when I offered to si gn over my medical records they wouldn\'t hear of it because of the rapist Gelman.
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2.0
N/A
I also went to CPR with a 20 year history of severe chronic pain and abnormal withdrawals . IT was just like the person that was 20 years old says . They hurt me at times very bad . In my case I was neglected in care in my home area already . I came in a ambulance from Michigan . We could and still cant find anyone to help me .I have been bedridden most of 10 years for no reason . I can\'t get proper opiate rotations in my area and there is no holistic care . They can\'t even keep medical records organized and accurate . Silver Hills was the same . The first days in the ACU went as well as could be expected . Staff except for the Doctors is friendly , patient and cares for the most part . Everyone has a pain issue or mental challenge . The patients in CPR were nice ( they are suffering often more then they can stand and blow up at times but a true severe pain patient understands ) Everyone was automatically put on psych drugs . Mine hurt me . I was put on methadone after years of high hydromorphone that failed because the receptors had filled up increasing tolerance and making it ineffective . I was doing well . These are really wealthy people in a area of 3 million dollar homes converted to a hospital setting ( the ACU is a old building with dangerous shower / bathrooms due to shower heads spraying the floors with huge black spiders ) I spent my own money to try to fix their pool table room and put tips on their cues , chalk etc I bought a bridge for the tables . Then out of know where over half way through my stay they started changing my meds . They refused to listen and put me on Duragesic Patches that had caused cancer in me before . The tapered me off methadone in about 10 days to get to the Duragesic I fell apart . I litterly begged them to just leave me on the methadone I hadnt done that well in years with a few more weeks I expected to fly home . They got mad and frustrated through me out of the program . Kept every penny of the full amount . I had to go home in another $3500 ambulance ride . They had promised to work with the hospital in Norwalk when I was there also to help me with bowel issues and high pain . It came down that I had abdominal abcesses in my stomach they never found and they refused to send me into Norwalk when stable in the methadone because they had so many patients going back and forth they were embarrassed it seemed and trying to stem the flow . I never could care for myself upon getting home . I spent 10 days in the hospital and my Doctors just put me back on the same meds which built a tolerance in months . A year on methadone could of done so much to stabilize me . I also developed sores where the patches are placed ( duragesic ) now I have malignant skin cancer . Before it was never malignant . They refused to do any of the yearlly help . I didnt belong in 12 step meeting as I dont drink , never ran out of my medication and it doesnt get me high I am in severe pain . I went through Federal Court because without pain control I cant sit at a table for more then 15 minutes without braking down . I sleep in a reclining chair for 20 years now that is prescribed and use should be protected under the ADA . I was suppose to get follow up care for a year for the 50,000 plus professional fees . I begged them just to put me in the ACU for two weeks convert me over to methadone and send me home . I have family going right there they refused to take me and just left me there was no support . The food was pretty good . If your a addict make sure you have somewhere to go after 30 days has a 80% failure rate a man died there in the house next to the CPR and he complained on the bus to meals they hurt him . Be very scared of all these places . They have no mercy , wont listen to patient feedback and are cruel . I was prepared to donate to them for life after 2 weeks by week 4 upon release after they insisted on med changes to support their statistics they try to maintain I was a wreck and neglected . They runined my pain control , started attacking my character even writting up my former occupations as alleged . You do not want to go here sadly . I still have my desire chip but i am a 60 year old patient with lifetime severe chronic pain . Oh how things may of gone well for me if they left me on a simple 20 mg of methadone in 4 doses a day hardly a huge dose or unreasonable . So sad and my Doctors in Michigan refuse to prescribe it unless someone else in a facility like this does the conversion . I was left medicated to insanity and abandoned . I had considered it a privilage and honor to be able to go before attending . God Bless and good luck to everyone in these times of abuse and predjudice by Doctors .
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No Rating
From the moment my daughter was admitted to Silver Hill, they started manipulating her into their K House program. At 8700 per week, it is WAY more expensive than other alternatives. The head of the K House is arrogant. His style is sarcastic humor. When so broke down in tears after he told me a joke he thought it was funny. Five weeks later he couldn\'t remember why I cried. Parents who are devastated by their adolescent child\'s suicide attempts need support. The Dr. prefers to amuse himself with such unbelievable attitudes.
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No Rating
Silver Hill has an incredibly arrogant man in charge of their adolescent care unit. The doctor at K House, the adolescent facility, prefers to amuse himself with family problems rather than try to help solve them. He actually made a rude joke to me, and I had no idea that he was joking and burst into tears. The program was incredibly expensive,$8700 per week, and Inthouyht she was thrown out and we had no idea where to find help for her. After I burst into tears I asked if she was being kicked out and was met with another \"joke\".
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1.3
N/A
We were completely mislead that this facility had a psychiatric component for metal illness outside of drug or alcohol addiction. We brought our 22 year old son to this facility in an effort to stabilize his debilitating depression. He was to told to report to admissions at 5:00pm on Thursday (which counts as 1 full day of treatment to insurance company). During his intake he was advised that he would meet with his team the following morning including nurse, social worker, psychiatrist etc. Friday (day 2 for insurance) he was finally seen by a social worker at 3:30pm and told that insurance would cover his stay until Sunday. WHAT??? We just forked over $3,000 (our insurance deductible) and he\'s permitted 4 days stay? He was finally seen by the psychiatrist at 4:45pm ... No phone call to discuss with parents (granted, he\'s 22 years old and considered an adult) BUT no full family history was taken by ANYONE before prescribing medication. So here we are, Friday 5:30pm and my son is having a very adverse reaction to meds and refuses additional dose (after consulting with his parents). Day 3, Saturday, and NO PSYCHIATRIST IS AVAILABLE TO REVISE MEDICATION REGIME - only to observe and comment on patients receiving medications. So here we are on day 4 of insurance coverage (Sunday) and he meets with a psychiatrist who was brought in because I threw a fit that he was not being treated. This psychiatrist proceeded to tell my son how unhappy she was to have be seeing him because of my complaints the day before. ...she is not available to speak with me or THAT ANYONE IS AVAILABLE TO CONSULT WITH ME AT THIS TIME. So my point in all this, if you need a place to \"dry out\" and have unlimited financial resources to do so, this is the place for you. If you\'re looking for a medical facility that provides medically trained staff to consult and prescribe - run away from here as fast as you can. They were quick enough to take my money BUT very slow to provide services promised.
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No Rating
We were completely mislead that this facility had a psychiatric component for metal illness outside of drug or alcohol addiction. We brought our 22 year old son to this facility in an effort to stabilize his debilitating depression. He was to told to report to admissions at 5:00pm on Thursday (which counts as 1 full day of treatment to insurance company). During his intake he was advised that he would meet with his team the following morning including nurse, social worker, psychiatrist etc. Friday (day 2 for insurance) he was finally seen by a social worker at 3:30pm and told that insurance would cover his stay until Sunday. WHAT??? We just forked over $3,000 (our insurance deductible) and he\'s permitted 4 days stay? He was finally seen by the psychiatrist at 4:45pm and prescribed very serious medication that had very adverse affects to other family members in the past. No phone call to discuss with parents (granted, he\'s 22 years old and considered an adult) BUT no full family history was taken by ANYONE before prescribing medication. So here we are, Friday 5:30pm and my son is having a very adverse reaction to meds and refuses additional dose (after consulting with his parents). Day 3, Saturday, and NO PSYCHIATRIST IS AVAILABLE TO REVISE MEDICATION REGIME - only to observe and comment on patients receiving medications. So here we are on day 4 of insurance coverage (Sunday) and he meets with a psychiatrist who was brought in because I threw a fit that he was not being treated. This psychiatrist proceeded to tell my son how unhappy she was to have be seeing him because of my complaints the day before. She prescribes new medication that I research on internet only to find out that there are extremely dangerous side affects to combining these meds and she is not available to speak with me or THAT ANYONE IS AVAILABLE TO CONSULT WITH ME AT THIS TIME. So my point in all this, if you need a place to \"dry out\" and have unlimited financial resources to do so, this is the place for you. If you\'re looking for a medical facility that provides medically trained staff to consult and prescribe - run away from here as fast as you can. They were quick enough to take my money BUT very slow to provide services promised.
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3.0
Good
Maybe my daughter\'s issues were too big for the Adolescent DBT IOP (Dialectal Behavior Therapy - Intensive Outpatient Program) - but the sessions (3x/week) haven\'t been effective in her making any changes to how she interacts with the world. The parent sessions (1x/week), while insightful to the techniques the kids were learning, gave no practical skills for parents who are not in need of DBT skills training. What parents need to know is HOW to get the adolescent to IMPLEMENT the sills. When my daughter is in one of her moods (which is nearly daily), I gently remind her of the skills she\'s learned and basically I get a middle finger. So, WE\'re still at square one. I did see some other kids seemingly improving... then again, i\'m sure all the parents at the IOP thought my daughter was doing well, too.
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4.3
Great
Kind, well educated staff, private location, clean facilities, serves its purpose incredibly well I attended this facility in 2014, and embraces the whole experience as I was ready to seek help. I have been sober ever since my admission to Silver Hill and would not still be I had not sought help there
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4.7
Excellent
Professional service and caring staff Cost of treatment was high. It one of the best in Connecticut also people travel near and far to attend this facility
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5.0
Excellent
Excellent patient/staff ratio; dialectical behaviorial therapy is fantastic to treat co-disorder: excellent physical facilities, food, recreation; compassionate & knowledgable staff. Expensive. I cannot say enough good things about Silver Hill. Great quality programs, staff, and faculties. Highly recommend.
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1.7
N/A
For you and your child\'s sake never send a young loved one here. I was sent to the adolescent unit in 2003 for anorexia. I have no doubt that that experience of being forcefully committed to a place that would not let me leave until taking their medication, along with being locked on the unit with people in much more severe mental states than I was in, has something to do with how my life turned out. Yes, I have made mistakes, but before I went to this dark and awful place I cared about life and my family and friends. I was good in school and had a promising future. I don\'t know anything about the adult units in this hospital, so if you disagree because you had a rewarding experience in there than by all means regard this place how ever you feel. My parents only had a choice in the emergency room of where I went, and they didn\'t know this was the wrong choice. I hope this comment helps the hospital to change, or a parent in crisis to look in other places.
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3.7
Very Good
The building that houses the residential Chronic Pain Program is an equivalent to a high end hotel. The staff could be improved upon with an 8 out of 10 score. (residential counselors being the main problem), Food is mediocre. Price is about what you would find at any residential treatment program, I guess, but very expensive..
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No Rating
They are solely in it for the money. Please if they tell you they have a bed and insurance is good, do not head over there till you confirm 10 times over that your insurance is good. They waited until we were 5 minutes away from them aftwr a 4 hour journey to call and say oh no good insurance but come on in just give a 6500 deposit at time of admission and we will collect the rest shortly aftter. They only want the cash customer. Buyer beware.
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No Rating
Silver Hill Hospital changed my life. I came in with severe depression and anxiety. Today is my last day of the 28 day DBT program and I can honestly say that I am a completely different person. I have learned to love myself. I cannot thank this program enough. If you take the program seriously and apply the skills to your every day life, you will succeed and really surprise yourself. The first week seems very long and difficult, but the amazing staff and residents made the time really fly by. I love this place and I HIGHLY recommend this program. I am a changed woman and I am finally going to start living my life. I know that I will always look back on this program and my 28 day stay as the turning point in my life. I am finally a confident and happy person and I have this program to thank.
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No Rating
Thanks for letting me know [User Reviewer Derek], because I have chronic pain, also.
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1.0
N/A
I went to silver hill for the chronic pain program! I\'ve had 16 major surgeries and tons of broken bones! This was supposed to be the best program to fix the body And mind! Wow was that not the case they basically say your in pain cause the pills! There is 40 min in a gym walking and stretching then 40 min in a pool with lil floats! I\'m in my high 20\'s in a chronic pain unit with 50-60 year olds!I need so much physical therapy not lil floats in a pool! Not to mention the pool was broken for a week! Then u have a12 hour day sitting on hard chairs that are great if you have back pain! Lol! The 12 hours are spent in some of the dumbest classes that basically tell you to just live with the pain! Or that your physical pain is just in your Head! They make you go to AA meeting everyday that are saposed to teach the same 12 steps that are in the chronic pain program! I haven\'t had a drink in 5 years! And I went to every meeting and not one second was about any of the 12 steps! They were all suggestions meetings! It was basically just a detox place that tries to take all your money! They try and get everyone to stay extra weeks so they can get more money out of your family! and the extra week did nothing for 4 people that did stay and extra week wile I was in the program with them! They do NO x-rays,NO mri\'s, NO massages, They do Not find out what or where your pain is coming from! They basically just say you need to meditate! That doesn\'t work! Trust me! If you are in tons of pain an need to fix your body and find out what\'s wrong and where\'s the pain coming from! I lost 15 pounds of muscle at this place from just sitting all day! I\'ve been back for 3 days now and I\'ve done more in one day then 3 weeks there! And I\'m in SO MUCH MORE PAINNNNN now then when I went into the program! PLEASE DO NOT GO TO THIS PLACE YOU WILL BE THROWING YOUR MONEY AWAY!
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2.3
N/A
They love money. Money is all that matters at Silver Hill. Once they get your money they are done with you. The place is a joke.
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3.7
Very Good
This place, while seeming amazing at first, was not in any way helpful for me. I thought it would be at first, I really did. The staff was amazing at first, and every single lesson brought a new understanding to DBT and my conditions and everything. At the same time, as a minor, had no freedom. In rooms and isolated by 9:15, everyone was monitored and if you sat too close to someone on a couch, you could literally get kicked out. The staff very obviously does not care about the patients during the night, or what their needs may be during that stretch of isolation. I was yelled at and reprimanded for caring about the other patients, getting verbal warnings and angry lashing outs from staff when i would allow the other patients to confide in me, or when I attempted to calm a patient down in the middle of their panic attacks. They were so heavily on top of me during this time, that my own treatment fell by the wayside. They would only focus on my caretaking and labeled it a problem behavior. I relapsed into purging at this time, and no one noticed. I wasn\'t eating enough, and no one noticed. I relapsed into all my old behaviors, and eventually i was asked to leave the program two days early, both for the close relationship i had formed in a platonic way with another patient, my \"Caretaking\" and my mistrust of the program. It was a horrible place for me psychologically, and the psychiatrist did nothing but play mind games, sometimes just sitting in his chair staring at me for half an hour. It was disgusting, and I hope to never go back there again. The RCs were amazing though, and while not on the same page provided amazing support.
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4.3
Great
My first 3 weeks at silver hill were amazing. Unfortunately after 3 weeks my treatment team turned on me for forming a close friendship with a fellow patient. They sent me back to the observational unit for a weekend. When i returned my relationship with my social worker and other staff members was very strained. I was treated very unfairly by much of the staff.
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3.0
Good
My son was in the ACU and started at the IOP as recommended by the staff. Unfortunately, the person who leads the IOP is on some kind of weird power trip. He thinks he is an army Sargent, and is rude, abrasive if your loved one is in a fragile state (as most people who have just been discharged from acute care are). He interrupts group members when they are speaking, and belittles people who ask questions. When my son tried to defend the person who was being belittled, saying that he thought it was a valid question, the IOP leader barked at him. This guy needs to be removed from this position immediately. He is terrible at leading groups.
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4.7
Excellent
The staff and facilities were wonderful. Staff were available and considerate of my needs.
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4.3
Great
Proximity to New York and availability of medical staff was great. It was a good experience - nice place, helpful staff, lots of follow up after discharge.
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2.7
N/A
Comfortable environment. Openness. however, felt rushed to leave. They took good care of my loved one but they had her out in 2 weeks when they clearly needed more. Love money too much.
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3.7
Very Good
... the treatment was inconsistent.
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2.7
N/A
It was a well-rounded facility. However, the lacked good long term care.
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4.0
Great
It was quite an experience. I was petrified going in, but the admission staff were very nice and assuring. The clinical staff was very knowledgable about their job and seemed to genuinely care. The staff really were caring. They connected with the patients. The checks at all times of the day and night was a weakness of the facility. Hard to sleep when they poke their heads in the room and you have to answer when they call your name.
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4.5
Excellent
Silver Hill saved my life even though I hated almost every minute of it. World class. Excellent programs. Dedicated and super qualified staff. Psychiatrists were key in treatment even though I did not have a psych diagnosis at that time. I believe Silver Hill - particularly its dedicated staff and my treatment team (psychiatrist, counselor, and other staff, including nurses) saved my life. They got in my face and called me on my issues which is what I desperately needed. I had already flunked another rehab where that did not happen. I got the personalized care I desperately needed at Silver Hill.
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4.7
Excellent
The program was effective enough to save my life so it was worth it. The people were strict but caring. They adhered to their policies very strictly which was annoying but life-saving! They effectively taught me that my experience with their facility is only the very beginning of my quest to remain sober. Therefore, the facility very strongly attempted to teach us the building blocks of sober living. Overall quite effective.
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No Rating
Mindful of the obscene expense, but I found many of these places to be ridiculously expensive. He was only gone a week.
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4.0
Great
Offer husband and wife counseling sessions.
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4.0
Great
If the person truly wanted to change, this place would be great. The environment was more of a vacation than it was treatment.
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2.0
N/A
Never again, it's a dump. Force full in their stay ($$), and indifference to our daughter's needs.
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4.3
Great
My Favorite Quote: “Yesterday is history, tomorrow is a mystery, today is a present.” This quote is very meaningful to me because of how I am trying to live my life at this very moment. I am not trying to regret the past or think about if tomorrow will be good or bad; I am trying to get the most happiness out of today. There are a lot of mistakes and bad decisions I have previously made, but I am able to learn from these and make good progress in life today. My story begins a few years ago, when I was attending Marist College, in Poughkeepsie, NY. This is where I was big into weight lifting, on a flag football team, and three softball teams. I was also big into drinking and partying because I thought it made me a better, more self confident person...However, through all these things, I still felt like I had a large missing piece of me. I felt useless and like there was no pleasure in my life. Ultimately, this led me to basically try to run away from my problems... Because of my drinking, I drove my brand new 2013 Mazda CX-5 109 mph, lost control and flipped my vehicle five times in the center of the highway. Due to my drinking and speed, I caused my body some serious damage...Currently, it is almost 14 months after my March 25, 2013 D.U.I. car crash, and I could not be happier. I’ve changed as a person and have appreciated every second of every day. I truly believe that I am a miracle and have gotten a second chance. I am blown away at how much my family is there for me, especially for my parents, who give me rides when necessary and welcomed me back home with open arms. Because of my medical injuries I have relied heavily on healthy habits, including natural foods, running, weight lifting, and yoga. Rehab...really showed me the importance of a healthy lifestyle... These therapies brought me from a physical and mental mess to someone who believed if I took exercise and nutrition seriously, I could get into the shape that I wanted. Today, I living a very healthy lifestyle and it is not a hassle at all. It has become a complete normal aspect of my life because it is a routine that I have gotten used to and fallen in love with! If I could do this through everything I've been through, you can do this!
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4.7
Excellent
I am grateful to the staff and my treatment team for the the foundation I was given to live the life of recovery I now have.
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5.0
Excellent
Silver Hill was a tremendous experience, very caring staff and attentive counselors. Accommodations and food were impeccable.
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