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Solutions Recovery

3.8 Very Good (57 Reviews) |
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3.8
Very Good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2975 S. Rainbow Blvd.
Las Vegas, Nevada 89146

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Private/Secluded
  • Luxury
  • Residential Neighborhood
  • Desert

Facility Highlights

Daily Group Fitness Classes

Interactive Cooking Classes

Weekly Sober BBQs

Daily 12-Step Meetings

Massage Services

Equine & Canine Assisted Treatment

Music Therapy

Philosophy

Solutions Recovery, which is owned and operated by American Addiction Centers (AAC), is dedicated to helping clients struggling with alcohol and drug addiction. Solutions Recovery uses a holistic approach and treatment plan that has been customized to meet patients' needs. The staff at Solutions believes that during their treatment stay, clients enjoy the comfort of a residence in upscale homes that are amply furnished and provide a warm environment for healing. Treatment providers for Solutions Recovery programs are caring, experienced, and highly trained practitioners in their respective fields. Integrating a holistic approach, the multidisciplinary treatment team provides customized, intensive, and clinically managed treatment services. Clients participate in a structured schedule featuring a minimum of 30 hours per week as part of their customized treatment plan of therapeutic activity, which includes individualized counseling, group counseling, holistic services, and interpersonal skills development.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Renée Stewart
Co-Occurring Program Coordinator

Ms. Stewart has worked more than thirteen years in the profession of substance abuse treatment and has extensive experience in program development and overall operations of drug and alcohol treatment programs in the Southern California area. She is a Certified Addiction Treatment Counselor, an Adult Anger Management Facilitator and is a member of the California Association for Alcohol and Drug Educators (CAADE). She earned her certification as a Specialist in Alcohol and Drug Studies at Glendale Community College. She has often lectured at local community colleges in the Alcohol and Drug Studies programs focusing on confidentiality, boundaries, and ethics.

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Kristin Berg
Director of Patient Care

Kristin is from Minneapolis, and attended the University of Minnesota, Twin Cities where she received a Bachelor’s of Arts in English. She received her Master’s of Science in Educational Counseling from the University of Phoenix. “In the two plus years that I have been with Solutions Recovery, we have helped hundreds of families which is a wonderful feeling. None of this could be done without the hard work, help and teamwork our entire team here at Solutions puts into every client.”

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Mike Adams
VP, Clinical Director

Mr. Adams received his Bachelor’s of Arts degree from Colgate University and his Master’s of Social Work from Arizona State University. Mr. Adams is a licensed social worker with more than 35 years of experience as a clinician and administrator of addiction and mental health programs. Mr. Adams has also served on numerous boards and committees for public and private organizations, advocating for the addictions and mental health services. Mr. Adams oversees all aspects of clinical operations for Solutions Recovery, Inc.

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David Marlon
Regional Vice President of Nevada & CEO

David Marlon oversees all aspects of business operations for Solutions Recovery, Inc. including, business development and corporate management, among other duties. In addition to his responsibilities with Solutions Recovery, Inc., Marlon also founded The Solutions Foundation, a Nevada nonprofit corporation created to combat substance abuse by providing education and awareness regarding addictive behavior, preventative methods and the impact of substance abuse in respect to economic, physical and social consequences. He also serves on the Board of Directors for H.E.L.P. of Southern Nevada.

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User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
No Rating
Although I am sober, it is no thanks to these people. I had an aweful experience here. I experienced horrible bhts and transport staff. Although the places we lived were gorgeous, the urination by another client in all the common areas made this place completely unsanitary. Too many other problems to list... I am a licensed medical professional and am apples by the “treatment” I received here. Shout out to one staff member if she’s still there! She’s the person that I received good treatment from
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Official Facility Response
Jana, we are terribly sorry you have such negative feelings towards our facility. It is good to hear you have achieved sobriety, we are proud of you. While we hear everything you are saying, we strongly disagree with the sentiment behind this review. Everyday, we work hard to provide a safe, comfortable, and effective environment for people to achieve sobriety. The health and well-being of those who seek treatment with us is our number one priority and we act in accordance of these priorities. We wish you the best of luck moving forward.
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3.0
Good
It is very uplifting that the center has helped so many! Unfortunately my experience wasn't so good. Perhaps it's because I'm an older male and been a professional (white collar) all of my life. There are 3 areas from least to worst that concerned me the most: * One size fits all. Across Education, Life, Age, and Financial.. all grouped together at all times. * Communication. Needs to be improved all around * BHTs: Behavioral Health Technicians. This level needs to be fully reviewed and remedied. IMHO.
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Official Facility Response
Jackson, we are appreciative that you took the time to share your thoughts. Please know that your constructive feedback is heard. We consult this feedback when making improvements so our program is even more effective! Solutions recovery strives to provide the highest quality care possible. Best of luck to you.
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5.0
Excellent
The experience was so helpful and treatment amazing
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Official Facility Response
Elizabeth, thank you for this review. It is always great to see that our program is highly regarded. Please keep in touch through our alumni group, we hope you are doing well!
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5.0
Excellent
You guys helped save my life
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Official Facility Response
Jason, thank you for sharing your experience. It is amazing to hear that your life was changed for the better. Please continue to keep in touch through our alumni group!
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5.0
Excellent
Solutions gave me hope again for my life I was lost I was in a deep hole and didn't know how to get out but Solutions gave me that way out they taught me how to battle my addiction taught me how to realize what triggers are and how to cope with my depression and anxiety the staff and facility is awesome if you ever need anything any staff member would help you no matter what I recommend solutions to any attic out there that has lost their way and is willing to fight the Battle of addiction
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Official Facility Response
David, we are so appreciative that you left this review and share your experience. We are thrilled to know you received the knowledge and support to guide you through your recovery journey. Best of luck moving forward and please stay in touch with the alumni group. They are a great resource!
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4.0
Great
It was a great place to help me recover! Some of the staff were so supportive. I learned alot about myself.
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Official Facility Response
Tabitha, thank you for leaving this review. We are happy to know you have gained knowledge about yourself and your journey through recovery. Please keep in touch through the alumni group!
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5.0
Excellent
Better than I ever expected! Staff and facility was top notch. Definitely recommend this place without hesitation. Hands down the best
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Official Facility Response
Nick, we are so grateful that you decided to leave a review. Your kind words and recognition are very much appreciated. Please continue to stay in touch and we wish you all the best on your recovery journey.
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5.0
Excellent
My experience at solutions was very enlightening and overall very good.
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5.0
Excellent
During my time at Solutions it was very rewarding. Staff knew exactly how to interact clients, from the CEO to the grounds keeper, it will always be my number one choice for anyone who is seeking a Solutions to there problem.... thanks Solutions Recovery you have given me my life Back...
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Official Facility Response
Dennis, thank you so much for leaving this review. It is great to see our team and program acknowledged for all the hard work. We are thrilled to know your life is back on track now. We wish you the best of luck on that journey and hope you continue to keep in touch.
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5.0
Excellent
It was great. It changed my life.
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Official Facility Response
James, thanks for the positive review! We are glad to hear your life is changed for the better. Please keep in touch through the alumni group and we wish you the best of luck on your journey.
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5.0
Excellent
So glad to have gone through this program. I am so glad I started my journey with Solutions!
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Official Facility Response
Coby, thank you so much for writing this review. We appreciate the acknowledgement and your sentiment so much. Please keep in touch through the alumni group! Good luck on your journey.
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5.0
Excellent
I cant say enough good things about Solutions and Resolutions Staff and programming. The intake process is relatively fast. Detox they allow you to stay at a house with full pantry and meals are prepared for you with Nurses and BHTs on staff 24/7 untile your cleared from Detox by your Dr. And move to Residential treatment where mornings and afternoons are spent on the newly renovated campus attending varius programming classes. What an amazing and positive journey it has been. Highly Recommended!!
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Official Facility Response
Jeff, thank you for leaving this great review! It is great to see that our treatment program and process has worked so well. Please continue to keep in touch and we wish you all the best.
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4.7
Excellent
It was an awesome treatment facility the counselors were awesome and very helpful
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Official Facility Response
John, thank you for leaving this great review. Our counselors care so much about helping people through treatment and are incredibly talented. It is great when they are recognized for that. We hope all is well and wish you all the best moving forward. Please keep in touch through the alumni group!
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5.0
Excellent
Solutions made recovery possible! Great staff , great program. The facilities and houses were very nicely kept and plenty of food ! Overall great experience!
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Official Facility Response
Mike, thank you for reaching out and leaving a review. We are very proud of our staff and program and it is always nice to see them recognized. Please keep in touch through the alumni group. We wish you all the best.
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5.0
Excellent
This place is amazing, one of the best experiences of my life!
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Official Facility Response
Patrick, thank you for leaving this review. We are thrilled to hear the kind words. Please continue to be in touch and we wish you all the best on your journey through recovery.
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5.0
Excellent
I highly recommend this place to anyone who wants a new happy and healthy life! I kept asking the staff to let me stay longer, because I felt safe and very comfortable. :)
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Official Facility Response
Thank you for leaving this review. We appreciate the recommendation. We strive to provide a comfortable and safe environment for everyone who seeks treatment with us. We wish you all the best and hope you continue to stay in touch.
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1.3
N/A
This place has a staff that's very disrespectful recovering addicts are on a power trip hey I paid for this treatment they treat you like your in jail food was but I don't eat pork didn't care couldn't sleep force you to go to bed you need to show more respect you where once a addict and you need to stop useing bad luggage so much
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Official Facility Response
Charles, thank you for taking the time to leave feedback. We apologize if your expectations were not met. Our staff are highly qualified, caring professionals who are held to the highest standards and act in accordance with those standards. We believe are staff to be extremely respectful, caring, and compassionate. If this was not our experience and there is a specific case you would like to discuss directly, please give us a call. We would be more than happy to resolve this.
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1.0
N/A
Terrible and in a unsafe area! Staff is rude and unhelpful minus one lady, otherwise if you complain they treat you terribly! You'll notice it's only men with rave reviews women's location is far worse than where the men stay!
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Official Facility Response
Kristy, thank you for deciding to leave feedback. We apologize if you feel you had a negative experience with the staff. We hold our staff to the highest standards and strive to provide a safe and comfortable environment for those seeking treatment. We have heard you feedback and will address it. Thank you and best of luck to you and your journey!
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4.0
Great
My clinician is amazing! Also my case manager is fantastic and very helpful.
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Official Facility Response
Brandon, thank you for leaving such a positive review. We are very appreciative of you taking the time to do so and thrilled to hear that you enjoyed your time with us. The best of luck to you on your journey! Please feel free to join our alumni group.
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2.0
N/A
Very unorganized but some what helpful. Also outrageously priced for what you get out of it.
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Official Facility Response
Robert, thank you for taking the time to leave your feedback. We are happy to hear you found the treatment helpful even though you were dissatisfied with the organization. We prioritize improvement within our facility and your review will help us even better serve our future alumni. All the best to you and your journey.
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5.0
Excellent
I found this to be an overall good experience. The staff really cared about everyone staying sober. We had great groups, with several different therapist and different types of groups. I really liked the music therapy and yoga and the gym is really nice. They do have some strict guidelines, but I know those are in place for a reason with the ultimate goal of keeping us clean and sober. I am so glad that i came here last year and have not drank or used since I started the program last year, so I would say they were also effective.
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Official Facility Response
Pat, we loved reading your review. Thank you for taking the time to write it. We hold our staff and facility to the highest standard and it is always nice to hear that it shows. We encourage to join our alumni group and hope you will continue to update us on your progress.
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3.0
Good
Some of the housing is shady, and a lot of staff don't communicate with each other so you hve to keep pushing to get your needs met. A lot of the staff treat you like an inmate and there are times we don't have the supplies we need and it can be days before getting something simple such as toilet paper...or the washer or dryer fixed so you can do laundry. Don't let them convince you of all the amenities and activities you'll get or the free airline tickets or reducing your payment...know you'll still get a bill for it later because it's included in your payment plan that you don't know about. And anticipate your house manager to fall asleep at night....mine did A LOT! Thankfully we didnt have any clients with seizures, diabetes or potential suici thoughts at the time. All these things are a common theme amongst the clients. Don't get me wrong, there were a select few staff members that were helpful and not rude and i could really tell they were there to help me. Just ask a lot of questions before going in and have any negotiations agreed on, in writing.
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Official Facility Response
Thank you for your feedback Annette. We apologize for any miscommunication you experienced at our facility. We are always looking for ways to improve so we are able to help even more people. Your feedback has been heard and will help us implement improvements. Thank you again, and we wish you the best in your journey.
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4.0
Great
This facility is full of hard working and supportive staff.
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Official Facility Response
Thank you Shannon. We truly appreciate your leaving a positive review for our facility. It is nice to hear that you felt supported while you were here. Please join our alumni group. Best wishes!
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2.0
N/A
My son has been twice. He got what he needs to stay sober. My concern is the way their handle issues. He was thrown out on the street for having an argument with an employee. The employee was never addressed even though he was provoking him. Ok. He's angry..get to the bottom of it. Don't throw him out on the street with no family or friends in vegas and expect him to stay sober. They will kick them out with no place to go. I don't agree with how these situations are handled. They never worked on the underlying issues of his addiction and anger. It's all about the money. Over a quarter of a million dollars charged to my insurance!
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Official Facility Response
TC, thank you for taking the time to write in and leave feedback. First, we are incredibly happy that we were able to help your son on the path to sobriety. We apologize that you had a negative experience with the handling of that situation. We care very much about the people who come to us for help and our alumni after we leave. They are our priority. We wish your son the best of luck on his continued sobriety.
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No Rating
The clinicians cared about the clients, however I did not necessarrily believe that That the company and upper management did at all. They say the have canine assisted therapy but, a good friend of mine was kicked out because he had a legal therapeutic service dog. They have one dog in one office that sits behind the counter. Equine thereapy all you do is walk a horse in a circle the pools are okay. I graduated the program at 70 days and am still sober but quite frankly a rehab is just a structured place to dry out and help you get introduced to the twelve steps and they did well with that they really do give you one massage but only if you go to residential. I would not personally consider this a holistic treatment center and while I was there they took away some of the holistic treatment was taken away because of one complaint. Some of the house manager take extra liberties and over step their bounds but the majority of them are in it for the right reason over all I would reattend this place but I thought that a better description should be given, and if you are truly worried about the ammenities at treatment than you’re going for the wrong reasons.
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2.0
N/A
Extremely high payment for very little treatment. The doctor does not even see the clients. Medications are over prescribed and there is no regular follow up. Very little individual counseling. Not responsive to family involvement.Sometimes impossible to reach anyone by phone. Clients are pushed through too quickly stepping them down to a lower level of care. and nothing is individualized.
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1.0
N/A
Do not send your loved one here! My son died there after 19 days. They are uncompassionate. They wanted $49,000 for 19 days? My son was only on an allergy medication. The pool was always cloudy, they would get low on food, house was kept too hot for residents to sleep comfortably. Again, BEWARE! This place is reckless!!
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4.0
Great
I am over 6 months clean, so obviously Solutions did the job. However, while I was there I was harassed by a behavioral health technician and it turned my experience around. Some of the employees there just are not cut out to work properly with patients. On the other hand there were ones that were wonderful! Thanks for try help!
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4.7
Excellent
It's a very simple program, with a great deal of information made available. The counselor I had was crucial to my recovery, fighting hard to get what I needed. The secret to the success of the program? You get what you give. If you're serious about recovery, and willing to do the work, these people can help.
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No Rating
Solutions is a good facility! Like everywhere it could make changes!!!! I have stayed Clean and sober for oer 5 months. Hmm would I go back if needed ... Not sure! Tried to talk to owner and he didn't have time .. he had to workout! Meals provided and cooked by staff and oh I can cook out of a box too! So many excuses room staff ... About everything!
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No Rating
I am so grateful that I went to solutions rehab. It gave me a lot of learning tools and things that I can use to go forward with my rehab. I would highly recommend it to anybody who's looking for a rehab center in Las Vegas.
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4.7
Excellent
Solutions saved my life!!
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Official Facility Response
Stephanie, thank you for taking the time to leave a positive review on our page. We are thrilled that you feel your life is back on track and that we were able to aid in that process. Please consider joining our alumni group. We wish you all the best!
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4.0
Great
This place helped me a lot, however I feel that once AAC bought it out is when the services became less than spectacular. Still got love for the staff and people I met but once the buy out happened I saw it going downhill. The staff that I did meet that still work there are amazing and I still keep in touch to this day, they have helped me out. It's just a shame to see what could happen in this buy out
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No Rating
Changed my life as anything you get what you put into it I gave it 100% I am clean and sober that was the easy part but I learned how to stay this way . I listened and I learned. I did extra so I helped , I volunteered, I did anything I could do to be a better person. I have a second life .with help from everyone there , the staff, the chef , the clients , every one who was part of my journey. I thank everyone. Solutions gave me the opportunity and I had to accept it and do it .
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1.3
N/A
A 1-star rating is too high for this facility. It is dirty & unkept. They see you on things up front that they do not offer or provide. While there were a handful of good staff, the majority were on a power trip & rude. I've never seen an organization so poorly managed & unorganized as this one! Waiting for a doctor for 2+ hours was expected. Appts were consistently canceled & the patients were not advised. I would NEVER go back! If you have any choice at all .... do not choose this facility!
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Official Facility Response
JM, thank you for taking the time to leave your feedback. We truly apologize that you had a negative experience at our facility. Please know that we hold our facility and staff to the highest standards and are motivated to make positive changes everyday. Your feedback is essential for making these improvements. We wish you the best in your recovery.
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No Rating
Solutions Recovery is an organization that truly cares about the people they are trying to help. You can go to a facility for help where they just seem to get you in and out but at Solutions they take the time to listen and actually help you. This place is a great help to those suffering from addiction.
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5.0
Excellent
Solutions Recovery creates a welcoming and safe environment for all clients and staff. The continued aftercare and Solutions' campus is the best thing, keeping all clients connected in their continued recovery.
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5.0
Excellent
They saved my life
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5.0
Excellent
This placed saved my life. Solutions Recovery helped me get sober and building a foundation for my recovery. I still go to the campus to hit meetings, grab a coffee, or workout in the gym.
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5.0
Excellent
The staff at Solutions are incredibly caring and are all in to ensure that the client succeeds. It\'s a warm family environment with health and recovery at its core.
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5.0
Excellent
This place is the best and saved my life.
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3.0
Good
My son was released and sent home without all his personal possessions. Made numerous phone calls to find out how to recover his items and those calls were not returned. He was also sent home without us being notified of his flight arrangements so he sat for 3 hours in the airport waiting for us. He finally called by using a borrowed cell phone.
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2.3
N/A
Strength: the weather is nice Weaknesses: food is poor, @ center need more bath rooms throw away a lot of food staff not caring enough ,furniture bad @housing hotel bad location when u first get their they should show clients around first 3 days ur lost.
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1.0
N/A
this is a horrible place, they will lie to you and do whatever it takes to get and keep you there. the houses are ran by \"former drug abusers and felons... do not send your loved ones here.. they market themselves as an lux rehab it is anything but.. i am willing to talk anyone about this...DO NOT GO HERE OR SEND YOUR LOVED ONES
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2.3
N/A
Because I was informed on a Tuesday to book a flight for my adult child to leave friday due to insurance not covering, i did not have time to place anywhere else
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5.0
Excellent
The housing was very nice and the house managers were caring and accommodating. My clinician was very helpful and the groups were great. I feel as though my recovery process was what I needed and feel accomplished after completing the program. Areas of weakness: communication was poor and when family members called, I never received message of this. The discharge process was not effective. I was told the night before that my insurance would no longer cover my stay and had to leave the next morning. There was no aftercare coordinated in my area and my wife had to do it. Luckily, I was in an IOP the next day. I saw the mental health provider and although my wife called her 3 times to discuss my care, her phone call was never returned. She placed me on medication but there was no follow up since I had to leave. I am glad I had the opportunity to come here to begin my recovery and appreciate all that was done for me and all I was able to do for myself.
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1.0
N/A
This recovery program is very poor. The recovery facilitys are very dirty and run down. The beds are uncomfortable. My diet was poor because there was not nutritional food available to eat. Do not go to this facility. You will regret this decision!
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3.3
Good
Staff had similar issues as patients. Staff no education of recovery or mental health. Just that it lacked accountability and A lot was controlled on the patients actions or emotions
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4.0
Great
helpful, caring. The weather was an issue. worth the price
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4.7
Excellent
The staff are all ex addicts. And go to meetings. Is a friendly, sfe place with knowledgeable staff that care about their clients
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4.0
Great
Strengths: well qualified counselors, very upbeat, work well to solve problems. Weaknesses: costly, not enough staff at all times. My close family member attended the program and was very well taken care of and eventually fully recovered and fully sober thanks to the well qualified personnel
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4.7
Excellent
housing was good but need more control over clients. The housing is great, as far as the treatment, its fair.
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3.7
Very Good
Strong support. I dont know much about it.
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5.0
Excellent
The actual treatment part (living in a house) was a strength, good food, most staff are cool, good treatment activities and lessons. Downfalls were that it was only 30 days, have to travel from main building to house a lot, a lot of back and forth and make you wake up VERY early.Overall, this facility is very very nice and well worth it. One of the doctors working here, well actually all of the doctors, are very knowledgeable.
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4.0
Great
They truly want to help you have a better sober life. Didn't live up to its advertisements. Houses were in disarray. The amenities they offered were unavailable. A little lender down for the price and promises made. Get the help you need. Always a solution.
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4.0
Great
Would recommend this place.
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5.0
Excellent
I feel this program saved my life and it offers several programs for me now that im in my own home. I loved everything about this place!
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