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Steps Recovery Centers

4.0 Great (12 Reviews) |
/
4.0
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
996 W 800 S
Payson, Utah 84651

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Average Location/Amenities
  • Mountains
  • Residential Neighborhood
  • Private/Secluded

Facility Highlights

Residential

General Outpatient Services

Intensive Outpatient Services

Day Treatment Services

Intensive Outpatient Services

Drug Rehab

Individualized Support

Anger Management Classes

Residential

Philosophy

We believe in a three-stage approach to complete recovery. Stage 1 - Intervention and social detox. Stage 2 - Diagnosis and customized care. Stage 3 - Sober living for a lifetime.

Testimonials

  • "Steps helped me and my alcohol addiction... I recommend this place to anyone with an addiction they want to get rid of. This is a very comfortable place, which I recommend to anyone and everyone with addictions."
  • "I found Steps Recovery Center and it did not just change my life but it truly saved my life. I know there are a number of options for treatment but from the quality staff and recovery program taught I know Steps had everything I thought was important."
  • "A safe place for our son to find himself! Very grateful for his desire to be there and hit his battle head on with those who have the desire, training and unconditional love to help him get there."
  • "Very professional staff and ownership. If you or anyone you know and love need help with drug or alcohol addiction, STEPS is a trusted place to go for help. I know past clients I've referred to STEPS have been well cared for and respected."
  • "Steps Recovery Center helped save my life! I Have been sober now for over 5 years because of the help I received from the therapist at steps. I now work for a recovery center and my life has never been better! Thank you steps for being there when I was in need."

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Social Media

Disclaimer

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Meet The Staff

Tyler Hansen
General Manager

After struggling with heroin and opiate addiction and spending time in the Utah State Prison for 2 1/2 years, Tyler has been sober 8 years. He is now pursuing his Masters, and has received a degree in Psychology and is also a licensed substance use disorder counselor in the State of Utah. Tyler donates his time at the RISE program at the Utah County Jail, is a member of the Utah County Sheriffs Office, & he is on the board of directors at the Utah Harm Reduction Coalition. Tyler has worked at Steps Recovery Centers for 6 years and started on the admissions team years ago. He has presented at the Fall Substance Abuse Conference and told his story across the country and on several podcasts here locally. He works with several local organizations including Adult Parole and Probation and the Utah Department of Corrections to reduce recidivism to jails and prisons and increase awareness around the opiate crisis. Tyler has 5 kids and a wonderful wife, and spends his spare time with them. They enjoy lots of sports and living in Utah close to the mountains.

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Dr. Mark Keep
Medical Director

Dr. Mark Keep has been in healthcare for 36 years. He was an advanced life support medic in central California for 5 years in the early 1980’s prior to attending medical school at Albany Medical College in Albany, NY. He completed Internal Medicine Residency and Heart Failure/Cardiac Transplant Fellowship at he University of Utah followed by Cardiology Fellowship at the University of Arizona. He worked as a general and interventional cardiologist in Utah for 18 years. In 2008 his 7-year-old daughter Alissa died in a motor vehicle accident. Dr. Keep had to overcome grief induced medical issues as well as alcohol use while struggling to recover from the pain of his daughter’s death. Volunteer work as well as research, writing, and speaking on the medical ramifications of grief and loss, including adverse coping mechanisms such as substance abuse, were part of his recovery. He has spoken locally, nationally and soon internationally on the subject. It also led to working with alcoholics and addicts and becoming an Addiction Medicine specialist. He is board certified in Cardiology, a member of the American Society of Addiction Medicine and board eligible in Addiction Medicine. Sharing his experience, strength, and hope as well as training, medical knowledge, and research are part of his desire to “pay it forward” and help others to also recover from grief, loss, trauma and addiction.

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Desmond Lomax LCMHC
Executive Director

Desmond Lomax comes to Steps Recovery Center with 20 years of experience in management, programming, and treatment. He recently retired as the Director of Community Programming for the Department of Corrections. His efforts in that position were recognized by the State of Utah and The Utah Fall Substance Abuse Conference when he was awarded the 2019 Patrick J. Fleming Award for contributions to the Substance Abuse community. Desmond has a background as a Clinical Director, Therapist, and Law Enforcement Officer for the past 20 years. He has been an adjunct professor for the University of Utah teaching classes in Forensic Social Work for the Master of Social Work program. He loves to present on multiple substance abuse topics and has done so throughout the country. He is a Master Facilitator for the Arbinger Institute and trains organization across the United States on having and maintaining an Outward Mindset. He has a Masters Degree in Clinical Mental Health Counseling and a Bachelors in Political Science and Sociology. He is a BYU Football Alumni who played on the 1996 BYU Football team that was ranked 5th in the country. Most importantly, he is a Husband to his lovely wife for the past 23 years and the father of 4 amazing children. He is humbled to have this opportunity to work for such amazing people.

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User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
1.3
N/A
I checked into this facility July of 2017, I was lied to right from the beginning. I was in and out of the hospital because of medical issues detoxing. When my husband would call to check on me they would lie to him. The counselors with 1 exception were terrible as well as the staff. Rude doesn’t even began to describe the staffs attitudes. My meds were ALWAYS messed up. When I went back to pick up my belongings because they wouldn’t take me back after my last hospital visit my stuff (what I did get back) was thrown into black trash bags (including my glasses). I'd NEVER seen such a crappy way to treat people with the exception of jail. I wouldn’t recommend this place to my worst enemy. SO glad Steps kicked out so I found a great rehab that actually showed compassion and love to help me be clean and sober today!!!
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5.0
Excellent
This facility saved my life, plain and simple. The willingness they have shown to go above and beyond for me was amazing. The staff here truly loved me until I learned to love myself. I was given and taught all of the tools that I need for a successful recovery and happy life.
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5.0
Excellent
i loved every second here. this program gave me the strength i need to go forward in my life. thank you steps.
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2.3
N/A
It may be this industry, or it may just be STEPS, but they will milk you for every penny you have with NO plans to ever get you to be independent. The entire STEPS program is about creating a co-dependant relationship with the patient and the program. They get you through rehab and into a sober living facility and intensive out patient that consumes so much of your time that you cannot hold a job. They refuse to step you down for any number of excuses, further preventing you from starting to live independent of their program. They ride the maxed out insurance cow for as long as they can, then when the money dries up, they kick you to the curb to fend for yourself. Gephardt should really dig deep into STEPS practices, maybe even the entire REHAB industry to see why they have such HIGH FAILURE rates (which they blame on the individual).
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5.0
Excellent
Love this place.
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No Rating
Both my wife and I have received love and support from everyone at Steps Orem. The have helped me work through the crap that kept me sick and I’m feeling happy for the first time since I can remember. My realationship with my wife has improved monumentally as she has had therapy and couples counseling with me. We are communicating, and working on things that we never before have even discussed. Catered to my spiritual beliefs and helped me correlate recovery with God. So grateful to them all!
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2.3
N/A
Too many Amitures pretending to run a professional business. Unfortunately they only care about money...not helping people to succeed in life. They are too quick to take your money and then turn around to kick you out on the street.
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1.0
N/A
I first attended the women\'s program they have wth steps and flourished. After using my whole life I relapsed and returned only to be placed in the coed facility. I was treated like garbage. My feelings were invalidated. Cliques ran rampant and staff did nothing to change it, and in fact joined in it. While there, I was refused a real detox and was shoved straight into care without any days clean. I self harmed and ultimately attempted life harm and when I asked for help, I was told by multiple counselors that I\'m doing it for attention. I was then dropped off in front of a hospital, no one made sure I was safely admitted, despite long bleeding cuts and bruising from the attempt. They did not contact my family letting them know if attempted suicide nor that I was dropped off at a hospital. I spent 24 hours in the psych unit in intensive care scared about where my family was. After they put me in regular population in the psychiatric unit I was able to call my family. They had been told nothing. I would never recommend steps. They are a mess. And everyone I know whose been there says the same thing. Had I made a second attempt instead of walking into the hospital when they drove away, no one would have known because they did nothing. They wouldn\'t even let me pack my things. They said I leave now while the driver dropped someone off at an appointment, or I was staying there. Again. I had cuts and bruises, signs of self harm, and they did nothing. I was also supposed to have 30 days free since I previously completed 90 days at Annie\'s house. Well they got $20,000 from my insurance and still tried to bill us. After one message reminding them I was back on guarantee, and mentioning how my attempt was handled, they dropped any bills they had for me. If you suffer from mental health issues along side your addiction issues, steps in payson is not a safe place for you. Thinking of this place brings me into a dark dark world of memories. After this experience I was properly diagnosed and am now 8 months sober. Had I not had that tiny bit of fight in me, I would not be alive. I would have left that facility, after they dropped me at a curb, and I\'d not be alive. Weigh your options, but if your safety means something to you, or you\'re unstable, as most people are when they quit using, this isn\'t the place for you. If you\'ve been sober a little while and are ready to learn maybe give it a shot. But don\'t leave your loved ones here if you fear for their safety and don\'t choose here if you worry about what you want in life which is exactly where 95% of addicts are upon entering treatment. I 100% endorse and approve of Annie\'s house, a steps recovery center. But would never, ever recommend their co-ed facility.
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5.0
Excellent
greatest place ever for recovery the counselors r amazing
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No Rating
I attended steps last month for a total of four days and could not stay due to the inability to effectively detox off of bath salts. My insurance paid them upwards of $60,000 and I had to bring $7k of my own money. I waited a week after leaving and felt that only 4 days of treatment I should be entitled to some of my money that I brought in returned. I spoke to ex addaddict who is head of admissions now and he offered no resolution and nobody else who we could speak with. Aside from that most everything else was satisfactory. Thank you
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5.0
Excellent
Staff and owner really care about clients. Over population. I am a recovering herion addict who has ben sober since 11/16/11 before coming to steps recovery center i was hopeless lost didnt want to live any longer was also sick of dying so i went there didnt have much faith in anything at all didn't think it would work for me because i tryed getting sober on my own i was scared going into treatment but i was welcomed and treated as part of a family from the start after my 30 days i decided i wanted to stay the 90 but didn't have the funds to do so so the owner came to me and told me that he has had good report's from the staff and they wanted to sponcer me so i stayed the 90 days went to the gym every day then went into sober living for 4 mo after that they helped me find a job helped me with after care. I really owe my life to steps recovery center.
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4.3
Great
They didn't just treat me, they treated my entire family. I wouldn't have my family today were it not for the staff at Steps.
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2.3
N/A
Education family involved learned so much about addiction and how it effects the whole family
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5.0
Excellent
Place is awesome
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3.7
Very Good
It was a new program when I entered, but it was a good program and it did help me learn a lot of skills that I seriously needed. It could have been better, but i know that since I have been there they have made a lot of improvements so I am sure it is much better now.
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