they were there to help and guide as needed. they allowed family help and visitation as needed. I'm just not sure how effective the program was. if it was the program or the individual, but I feel like they needed more time to be there I think perhaps offering more programs that allow the indivual to participate more with outside family, yet allowing them to stay in the facility. this way they get a sense of having others around them, but still know that they have to stay and live a certain way