Jump to Section
/
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
6107 Pinewood Rd
Nunnelly, Tennessee 37137

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Lakeside

Facility Highlights

Spirituality Focus

Equine Therapy

Family Program

Philosophy

Surrounded by the scenic beauty of farms and ranches in the rolling hills of Nunnelly, TN – just outside of Nashville – The Ranch provides a full spectrum of addiction and mental health treatment services. The program offers treatment for trauma, depression, eating disorders, substance abuse, sex and intimacy disorders, and other mental health disorders. The Ranch’s experientially based program is designed to meet the needs of each individual and help them address thoughts, feelings and behaviors that keep them stuck in destructive patterns. Through a trauma-focused treatment approach, clients address underlying issues and learn to embrace their authentic selves while gaining a sense of belonging and connection.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

DrugAbuse.com is a third-party resource for consumers seeking addiction treatment. We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and editorial reviews that provide valuable information for people making difficult decisions. DrugAbuse.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Meet The Staff

Paul Wilhelm Ragan, MD
Medical Director

With over three decades of experience in mental health and addiction treatment, Dr. Ragan is a sought-after expert in the field. He regularly appears in the media as a consultant on behavioral health topics and is the recipient of several prestigious awards. Past roles include director of mental health for the Direct Support Command, Fleet Marine Force, in Saudi Arabia/Kuwait during Operation Desert Shield/Desert Storm, clinical investigator for the National Institute on Alcohol Abuse & Alcoholism, and associate clinical professor of psychiatry at Vanderbilt, among others. Dr. Ragan earned a medical degree from the University of Arizona, College of Medicine and completed an internship and residency in psychiatry at the National Naval Medical Center. He is certified in general adult psychiatry, addiction psychiatry and psychosomatic medicine.

More
Gina Marchando, DMFT, LMFT, CHt, CIt
Clinical Director

A licensed marriage and family therapist, board certified hypnotherapist, certified incorporation therapist, and traumatologist, Dr. Marchando brings a wealth of experience to The Ranch. She earned master’s and doctoral degrees from Nova Southeastern University and has a post-graduate certificate in family systems healthcare. Dr. Marchando has worked in inpatient and outpatient psychiatric care and private practice, and also has taught at both the master’s and doctorate levels. She specializes in dissociative disorders and treating survivors of trauma and abuse.

More

User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
1.0
N/A
Unprofessional staff, untrained staff, understaffed, no support...watched a gal self harm and vomit blood and no one took her to the hospital. Had severe nightmares and staff heard me scream, didn’t support, not enough food, broken down van, no treatment plan, therapist extreme lack of affect, empathy and support, disorganized. Had to ask for money back. I was one of five people who wanted to leave. Who had the same experiences. I’m not the only one!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
I will be honest 5 days after getting to The Ranch I was planning my discharge, however I’m grateful I changed my mind. Is The Ranch perfect no, however did they try everything within their power to accommodate the needs I had when I advocate for them yes! This was my 1st rehab. stay. Let’s face it we don’t end up in rehab. because we are totally emotionally regulated to being with. This is just coming from my perspective. One huge suggestion I have when checking in...If you get in the saddle be ready for the ride because it’s a bucking bronco. If you really work the program, attend all classes & groups, do all your homework and are open to the process it can be so incredibly worth it! I wanted to share a little about my authentic experience with you. Yesterday 4/5/2020 more than any other day since I’ve been home I missed The Ranch SOOOO badly! When I left on 3/28/2020 I cried so hard as we pulled away!!! I didn’t want to go come home, not one bit. I didn’t know how I was going to handle my flashbacks without Benzos. and my new found daily 24/7 support systems. Yes doing the program for 48 days was the hardest thing I’ve “ever” done in my entire life. However to be honest it was the “most” rewarding thing I’ve ever completed! Even above raising my two beautiful son’s 27 & 20. Some of you may say, WHAT but you’re a mother. Your children should be your number one reward! Well, you see this is the first time in 47 years that I actually started to find ME and that was in Nunnelly TN! I had many of my WHY’s answered as to what makes Stacey tick and why I react certain ways to situations that no one else could explain or understand, until now! Well for the first time since I can remember going back to the age of 4 years old, yes 4 years old did I not feel different and people weren’t calling me crazy, thinking I’m making a big deal out of nothing, simply minimizing or defending their behavior when I shared my feelings. The Ranch was a SAFE place that I could be me, all of me! I was surrounded by people who showed me unconditional love when I needed it without asking and while not looking for anything in return. Loving me just as I was in any given moment. (what a concept) I heard authentic apologizes from Counselors acting as my family members of origin expressing the words I have longed for and so desperately wanted to hear out of my family of origins mouth’s for so many years. I will say NO it was not from the lips I’ve so desperately wanted to hear it from, however it was the words I needed to hear spoken so gently, compassionately, freely given and authentically! A true gift. When I said to my husband as tears rolled down my face late last evening “Boy do I miss The Ranch”! He said “I know. You felt safe and heard there”. You see my husband is usually a man of few words, however his word choices last night couldn’t have been more perfect. Yes, I found LOTS of awareness at The Ranch, however more importantly what I really found was MY TRIBE! The depression and anxiety started to lift and there were days that I actually had happy moments even partial days. You see with treatment resistant depression and severe anxiety disorder along with very complexed PTSD this was a true victory for me. I now know it can happen! It wasn’t through antidepressants that never worked or gave me serious side effects that I’ve tried for 31 years, it wasn’t through ECT that only took the good memory, it wasn’t through HIGH doses of Benzos I had been prescribed for 11 years just to manage the anxiety to a level I wasn’t at the ER again swearing I was having a heart attack. It wasn’t from going to the bar and getting drunk with my girlfriends on a GNO (girls night out) or girls gone wild vacation. It wasn’t with men that I was a love addict to! It was with people just like me who were also finding there place in this thing we’re trying to live called life! We don’t want to just survive we want to THRIVE! Thank you to everyone I met at The Ranch! From Admins, to counselors, medical, RA's, shuttle service, housekeeping and the Deerfield House staff. A huge shout out to ALL my new sisters and my PHP brothers! Thank you from the bottom of my heart, I’m so eternally grateful for all of you. This is not goodbye, it’s until we are in contact or meet again at the reunion!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
The absolute worst facility for my daughter. Thank goodness she only spent five days there before she called to tell us she did not feel safe at her facility. This was after we paid for a month of treatment. We were told that we would be refunded, minus the 5 days, since it was clear that my daughter needed a higher level of care, even though they accepted her after reading the hospital reports. If you have any apprehensions regarding this facility, please, do not let your daughter stay at WHR.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
Would not recommend this place. I was here for 6 weeks for dual diagnosis addiction and mental health. After talking with other clients it was clear that admissions will tell you whatever you want to hear to get you in the door. All of the buildings and houses were run down which is crazy given the amount of money they get from each person. The second night while I was going through withdrawals, and was supposed to have my blood pressure taken every 4 hours, nobody checked on me for 12 hours until I got up and asked for an ambulance. During my stay I was injured and taken to the ER. Nobody came with me and I was in the waiting room for over 4 hours until transport finally came to pick me up. My prescription from the ER for pain wasn't filled for 36 hours. On the positive side the clinical staff was really great. All of the therapists that ran lectures, primary groups and one on one sessions were fantastic. If they could get their act together this would be an easy 4 or 5 stars.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
I was promised a room at one of the houses and it was not available when I arrived. That is clearly a part of the recovery process so I was ruefully disappointed.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
I went to the ranch for a week for my mental health. I begged to go home everyday and the would not call my parents because I didn’t have “phone privileges” yet. The ra I had discriminated against me for being bisexual and accusing me and my friends of “dating” that place made my mental health worse. They advertise all these pics but in reality it’s more like a prison. Please take me advice and do NOT go to the ranch in Tennessee.
Accommodations & Amenities
More
5.0
Excellent
I am appreciative of their dual diagnosis and treatment
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Do not under any circumstances send your loved one here or admit yourself To the Ranch. It is a sad excuse for a Rehab facility. In fact I'm entirely convinced the nice reviews here are fake. My loved one is there right now and they won't even update you if she's even there or alive which is ridiculous because there is peeping tom there. I mean even with a peeping tom they are not allowing me to see if she's okay! When I called about the peeping tom they denied the claims until I said I would leave this review and they fessed up and said they were doing what they can to keep people safe! Next, they lied about insurance coverage and told her and my family "30 days are covered" and in the middle of her treatment said "Opps only 14 days are permitted now we made a mistake you have to leave in 4 days." And still kept the money and have no apologies, or are doing anything to make it right. They are after the money not for helping people heal. The biggest joke of all is that they only see their therapist for 1 hour 4 times for 30 days? What is that even going to do for anyone. They are a money scheme don't trust the good reviews they had to have been paid for or set up. This is the craziest most frustrating process I have ever been through trying to fight for safety and my loved ones mental health. There are far better options for you especially considering the money. There are rehab facilities that offer you conversations with the therapist and the patient a couple times a week to give updates on healing. There are places that actually want to help and many of them are free if you look hard enough to find them. If you are a woman I strongly suggest Mercy Multiplied. They have multiple locations and are 100% FREEE! yes Free! They are in it for truly seeking the hearts of those hurting and struggling and want to help heal. I am in no way affiliated with Mercy Multiplied I am just recommending something that I know has helped 1000's of woman and are in the right place.
More
2.0
N/A
Not what I imagined. Not a lot of freedom and being in a house with people who also are going through a lot caused conflicts among us. Food was provided but we did all the work for it (putting it away, ordering, cooking, etc. With all the money spent here, it wasnt worth it in my opinion. Not much progress in my mental health with the activites. Not enough one on ones with therapists. Probably wont go again.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
These reviews are very old like three years old. A lot has changed at the Ramch and lives continue to change for those who are willing to walk through the process.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
My husband received treatment at the Ranch on 3 separate occasions. He is now Sober and has been for 8 months now. Alcohol and depression had destroyed everything we had worked for, however, we are slowly rebuilding our marriage along with my husband's alcoholism and depression. The Ranch Saved my husband's life!! We are so greatful to everyone at the Ranch!! I would recommend the Ranch to anyone that is suffering from Addiction and or depression. The Ranch is a wonderful place!!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
*NOT AS ADVERTISED!!!!!! Do NOT use their website as a tool. Most of the things they state on their website are no longer available and/or is false. When I called to ask questions they told me anything they had to in order to convince me this place was going to give me the help I've been searching for. I was very specific with what I needed and I did NOT get even 1 of my needs met. I went in for help to greave my many losses, depression, anxiety, wellness and menopause. After my 4 night stay at The Ranch it was clear to me that they truly were NOT caring for me. From a mental health treatment perspective I am beyond disappointed. The Ranch uses the 12 step program which is for alcoholics and addicts. They give everyone that enters treatment the same 12 step book. The Ranch told me I had to pay $2,311.00 out of pocket and then my insurance would cover the rest 100% so I paid the full amount. I spoke with my insurance today and was told I had already met my deductible ($500.00) before I even admitted myself into The Ranch. Not only did they lie to get my money but they violated numerous Legal Human Rights. They are taking advantage of people when they are at their lowest place mentally, emotionally and/or physically. I am seeking a full refund from The Ranch and will be speaking with a recommended lawyer this week. I am a 41 year old woman that was being told what to do by a 19 year young girl (that was there for self harming and eating disorder) what I'm to be doing and where I'm suppose to be at all times. She was put in the position of being the house buddy because she has been there the longest. The Ranch requires the patients to do house chores, cook for the house, make grocery list, do inventory, complete multiple "phase up" tasks in order to get any phone privileges. That is NOT what I was paying for, I could have just stayed home to do my house hold chores etc. I spent just under $400.00 on flight tickets just to get to The Ranch. The house they made me stay in had cockroaches, smelled of mold and had obvious water damage. I lived on pretzels and water because the food was sketchy and the kitchen was repulsive. I had to share a bedroom and a bathroom with a complete stranger. One of the other young girls that was living in the same house with me was able to self harm and the next time I saw her, from wrist to elbow was bandaged up. I was having a bad reaction to the new medication The Ranch put me on and requested to be brought to see the nurse. I was told I had to wait 2 hours (until activities were done) before they could take me to see the nurse. After sitting there for 1.5 hours I got up, went outside and walked to the nurses station (The Pine) which was approximately 0.5 miles. No one even knew where I was until I walked into the nurses center. I checked myself out that same day because it was obvious they did not have my best interests in mind.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
There were a lot of amazing things about my experience at the Ranch. The most important was the piece I felt being there and my reconnection with my spirituality. The RA/adjunct therapists were very empathetic and I did feel safe in the house. From a mental health treatment perspective I am beyond disappointed. I went there specifically for trauma treatment. The website, along with The people I talked to in admissions Pretty much guaranteed me, that is what the focus would be and I would have availability to EMDR. The first two weeks I was there, My therapist told I wasn’t stable enough for it. The last two weeks I was there I was told that they only had one EMDR therapist that really had any experience in it and getting on her schedule would be impossible. Guess other people who were seeing her had higher priority than me. Or I didn’t run around causing enough noise to get noticed. That seemed to work also. Add to that some difficulty around my insurance coverage. So I was told one day I was discharging the next. We hadn’t even started talking about a discharge plan. So in regards to my trusting that the ranch really had my best interest at heart, and just not the money they were getting from my insurance company I will have to say that’s a big NO. I understand it’s a business, just want you guys to know what it’s gonna be like when you go in there. The admissions staff will lie to you to get you in the door. We even talked about it in our group and it is a known issue. I did leave feeling better than when I went in, so it’s not all bad. Having to do it all over again, I would not choose the ranch for trauma therapy.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
My family member recently attended The Ranch and it has been a life changing experience. She has struggled with severe addiction and dual mental health issues for years as a result of childhood trauma. Other treatment programs have not been effective and some have caused harm with shaming and punitive practices. The Ranch addressed the underlying trauma and mental health issues while addressing recovery. The staff are well trained in compassionate and trauma focused approaches. They truly care about the patient and work very hard to provide an individualized treatment plan. They are up to date and well trained on recent and evidence based treatment approaches. As a result, our family member is healthier and more equipped to manage her life than she has ever been. They attend to every detail, including a smooth transition and making sure that an out patient program is in place. My only regret is that we did not discover this wonderful program soon.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Loved the treatment process. It appears the facility itself could use some updates to programs for activities and the houses appear dated. ie: Comforters, having dried paint and holes. The staff was a strength. Meditation was not quiet enough, no yoga, or massage.
Treatment Effectiveness
Accommodations & Amenities
More
No Rating
' The Ranch provided me with exceptional treatment for my BiPolar1. I was able to better understand my malady and as a result I could better understand my treatment and could therefore choose better solutions when making decisions on how to negotiate my complicated life. I would rec0menmd any Bi Polar sufferer to seek treatment at The Ranch and learn to take charge of their life.,
More
No Rating
my time here was amazing. the community that is built around mill house is truly a gift to me and anyone who steps in mill house. the RAs have been nothing but supportive and amazing. also the therapists have been a true gift as well, they have helped me progress my treatment and helped me overcome many obstacles that i have been dealing with for 21 years, and it only took a month to help me get on my feet and progress my self confidence and general confidence. truly awesome
More
No Rating
The Ranch provided me the best service that I can get to recover from the trauma that I experienced. The therapy sessions were very much effective in dealing with mental health issues and they respond to client concerns efficiently. The staff were very much helpful and were always there every step of the way. The place provided a serene and calm environment for me to heal physically and mentally.
More
No Rating
I came to the Ranch after a suicide attempt. What I found when I got here was an amazing community filled with love and support. While here I have been able to work on many issues and past traumas that I was not able to effectively address in the past. I would recommend the Ranch to anyone who has experienced trauma, addiction, or mental health issues in their lives. This has been a truly transformative experience for me and I wouldn't change it for anything in the world.
More
No Rating
So glad I came back I came back a second time. I was in a wonderful house with wonderful women. The staff are ALWAYS there for support as well as the rest of my housemates. I absolutely love The Ranch.
More
No Rating
Staff disipline's in a very inappropriate, discouraging and embarrassing way. During breakfast there is a skill building technique called "mindfulness breakfast". I was stirring my coffee and accidentally made a sound with my spoon against the cup, (as one would, because we are not taught mindfulness in the "real world" ). The therapist shouted "No phone privileges for two weeks", shushed me, and pointed to the sign that read "mindfulness breakfast. The next day, I accidentally scratched my fork against my plate. Once again I was yelled at, and another 2 weeks was added onto my punishment (now 1 month without a phone). I'm not sure what therapy method/ school of thought, calls for the patients being shamed, and embarrassed in front of a group of people. How is this effective? Are these patient's not at TheRanch to learn effective coping techniques because they are vulnerable, at risk and struggling with M.I.? I left feeling even more depressed and discouraged than when I first arrived.
More
No Rating
This place has help me lay the foundations to continue my mental health journey. They have great groups and wonderful staff. They have help me very much on this journey
More
No Rating
The Ranch has been an awesome place for me to get as much therapy and treatment as I can in the days that my insurance would cover in a residential setting. Every single employee I came in contact with was caring and proactive in my treatment in their way. Thanks again, The Ranch at Piney River, you have been a deep blessing to my life and I will recommend you whole heartedly,
More
No Rating
To the webmaster of The Ranch, when I googled eating disorder treatment or binge eating treatment The Ranch did not come up.
More
No Rating
Do NOT go here for trauma (or for anything else, for that matter). It is a prison-like atmosphere, including strip searches. Those re-traumatize sexual assault survivors. I was in a trauma house, but was treated like an alcoholic or addict. I thought there was a lot of monitoring, tons of down time, manipulation and unnecessary medical visits to pad the bill. In a month, I saw a therapist 3 times, and I paid over $ 400 for 3 visits to a trauma therapist where we did no real trauma therapy. Musical performances filled time; I can go to these back home. They were mandatory and almost painful to watch, the performers were so bad.They advertise equine therapy, but I never rode a horse while there. I signed up to, but was never “selected,” while a housemate rode 4 times. The whole scene of “The Ranch” is a bad waste of money.
More
No Rating
I did not have a good experience at the Ranch. I saw a patient go into anaphylaxis shock after taking a medication and the RA staff did NOT take quick action and call 911 immediately. When the patient told me later, some upper level staff stirs to Coach the patient about what to say to her husband . They were gaslighting the patient and said her allergic reaction was all in her head. The Ranch runs a very prison like environment and one of the Head residents is a former women’s prison guard. The staff puts themselves first, for example, cooked their own dinner in the residence building before the clients had eaten their dinner. It costs $700 roughly per day to attend the Ranch and most of that time is spent settling disputes between clients. The therapists are excellent but frustrated by the executive staff which is poor and very hands off. Insurance is key, if that cut a patient care making nore payments to the Ranch, the Ranch is quick to let those patients go with zero aftercare in place.
More
5.0
Excellent
The Ranch flat out changed my life. Their trauma therapists were top notch (Haley walked me through a complex pivotal point in my treatment as well as a powerful experiential session and guided me through a transformative EMDR experience). The primary gross eye individual in creating a community and the food was PLENTIFUL. I learned so much about sin six methods, I will be taking what I learned there and applying it every day of my life. the medicine wheel-- whoa. So much gratitude.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
They take your money and gave no grounds to treat you. These people don't even know how to spell the word "psychology."
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
DO NOT SEND ANYONE YOU CARE ABOUT HERE! I made it clear to a staff that I didn't want to be around men and feeling safe was important to me. NO ONE THERE HAS ANY INTEGRRITY!
More
1.0
N/A
Taking my Daughter to the Ranch whom has alcohol addiction and trauma's that she had not dealt with was the biggest mistake ever!!!! I so wished I had seen the reviews prior to taking her there. All the negative reviews on here are spot on. The Marketing Representative whom I will not name deceitfully portrayed himself as a director of The Ranch Tennessee. Everything he told us was basically a lie. He actually stated he would drop by and check on her the next day after I dropped her off. Well come to find out he was in California. !! How dare they take advantage of people whom need serious help and fill them full of non truths to get them in the door!!! Every time I talked to someone regarding family visitation their answers were all totally different. It was becoming quite evident we had been deceived. Finally my daughter was allowed to call me. She was in worse shape than when I had dropped her off. She wanted out of there and fast. We were told she would actually be in a cottage with three more ladies. What a lie, she was put n a house with 26 ladies!!!! She was in tears begging me to find another facility immediately. So the following day I had everything set up to transfer her out of there. It was like pulling teeth to get her out of there. It was a nightmare. They told me she had decided to stay. I demanded to speak with my Daughter. I finally received a call from her. The first thing she stated was did you find a place. She had never told them she was staying!! I finally got her out of there and she is doing 100% better in the new facility. Our dealings with the Ranch were nothing but traumatic. Please read these reviews carefully when deciding where to get treatment. The one on one personal therapy sessions are just once a week. They treat their patients like 2 years old. Thank God she is no longer there. The facility she is now in actually involves the family in her treatment plan unlike the Ranch that seems to want to separate the patient with their fAmilies.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I went to the Ranch hoping to get help with my eating disorder. I was thrilled to begin the treatment. But after less than 48 hours in their medical building (Piney) I was sent to the hospital because they could not handle the severity of my disease. After being transported to the hospital, via ambulance, with absolutely none of my property, I stayed in Nashville for 4 days. Not once did The Ranch attempt to bring me my cell phone or suitcase. They picked me up after I was discharged and took me back to the campus. From there, I was in Piney for another week while "programming" at the ED house. The whole experience was terrible. As someone who has severe trauma, and gets overwhelmed very easily, stepping into a house with 9 other girls was very stressful. As if that was not enough, there was only 1 kitchen in the eating disorder house! We had to start our meal prep at the same time and had 30 minutes to do so. We had 2 EDA meetings a week, but also went to AA and NA. Not once did I learn about what nutrition my body needs, or any coping skills for getting better. I decided to leave early after I realized I had lost weight from the stress of being there, and because they would not buy food that I could eat, (Gluten Free bread, I'm gluten intolerant but they wouldn't buy any because it was 'too expensive'.) I have heard great things about The Ranch and their addiction program, but for an eating disorder, this is NOT the place.
More
1.0
N/A
Former employee and this place is CRAP! Please don't waste the money!! clients get one,one on one with a primary therapist once a week! Food is crap,and unappreciated/overworked staff.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I am so glad that I sought treatment for depression and grief at The Ranch. The program, staff and physicians were very caring and effective in helping me "get back on track". I highly recommend it if you have exhausted all other options. The Ranch also provided contacts and groups for me to join that are in my area when I was discharged.
More
3.0
Good
Therapist broke the HIPPA law and was fired. She treated our therapy sessions like it was her time to complainan about her “horrible” husband she was getting a divorce. And don’t expect to get your medications- they’ll run out or forget refill your prescriptions that are serious medications for mental health - and they expect that to be ok. Basically, an unprofessional area with the goal of income, rather than people’s health.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
I went to the Ranch for complex PTSD when my father died; his death triggered a serious ptsd crisis with suicidal impulses. I wanted help: a safe place to deal with my grief. Instead I was locked up with no privacy, no right to call my family, and incompetent RAs. We had to do chores and cook meals for each other; this was to teach residents there for addiction all about responsibility and structure; which was not an issue for me. I do not eat red meat or dairy and there were many days when there was no option for me to eat. The pressures caused me to have several dissociative episodes. Instead of care and inquiry into my condition I received interrogations, lectures and punishment. It was a nightmare. When I finally got home and began working with a new psychologist, it became clear that I have a dissociative disorder. No one at the Ranch even said a word about this possibility even though it is not uncommon with Complex ptsd. In fact, my therapist had me write a timeline of all my traumas -- it took me several days to complete -- and she never reviewed it with me. She thought it was more important to force me to do an AA first step even though I am not an alcoholic.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Where to begin? How about the beginning? From the first day I called Maria at the Onsite marketing department I should have run. But, I figured she wasn't going to be my actual therapist, just a woman who couldn't believe, no matter how many times I told her, that I lived in the sticks of a foreign country and had no American phone. Let's just say she thinks the US IS the only place on the globe. I filled out an on-line form to see if I "qualified " for the program. Never got a reply, even though I also paid the $5100 upfront based on Maria telling me that she was SURE I qualified...it was just a formality. After calling them to verify they had received my application, I was finally connected with someone who said "yes", and emailed me an "information packet". It was 34 pages long. I answered basically all the same questions I had answered to get "accepted". The funny part is, they read neither of them as you will soon see here. I was asked for, and gave them, my flight number and time of arrival. I timed an 11:30 flight to make their noon shuttle to the facility. Trust.me folks, you don't want to miss that shuttle. Due to a power outtage my luggage didn't arrive until 12:05. At asked for help from the personnel at the airport and they sent a person to stand at the point of pickup and ask them to please wait for me as my luggage was delayed. This person waited where the bus eventually picked me up 3.5 hours later. That's right, no shuttle ever showed up between the hours of 11:45 a.m. and 3:30. So I sat outside in the rain calling their "emergency" number. No one ever answered. My husband began calling for me, as there were no phone charging stations out on the wet curb, and I was trying to conserve. They told my husband they'd be there in 10 minutes. That was 1:00. A LIE . They had no intention of getting me until the 3:30 group and said they called my phone "numerous times ". I handed them my phone to ask them to check it for missed calls. They refused. They said I must have given them the wrong number. I pulled out my copy of the "big" applicatioon" and asked Bill the director, to tell me if this was the number tgey called. No answer, he just waved it off and said "sorry ". He told me it was the shuttle driver that called me. I asked him the guys guy's name. He, the director, said he didn't know. SURE! I'm pretty angry after sitting in the rain for 3 hours, Bill the director lying to my face, but I sat through their welcome speech. Stupid ice breaker thing, the goal being to get you to move left, right, over and under at their command. They are looking for robots and assessing your ability mix with people. 50 people each introduced themselves, and many cried about why they were there. Some very, very sad, some scary, some "repeat ", hooked on therapy types. Finally they went through the rules... same ones in the 34 page thing, but read it for us again, assuming we were all stupid and illiterate. We were given a key to our cabin and a tag to put on our suitcases. They move your suitcase while you get one last time to call and speak to family before your phone is confiscated. I assume they tore through each person's luggage, as All the workers disappeared with the luggage. Upon entering my cabin, I discovered my 2 roommates had come earlier and taken 9 of the 10 dresser drawers. They were druggies so so figured they were just selfish. It didn't matter much, as my suitcase wasn't anywhere to be seen. I have one of those "androgynous " names though I spell it in the feminine form. My suitcase was found in a all male cabin. Before I go any further, let's get this clear. They NEVER read either application I submitted. Anyone who applies is accepted as long as they have cash. I know this because they didn't meet my flight, didn't call my cell phone ( it's is grom a foreign country, that's how I'm sure they lied and never even tried to call), and didn't even look at the box where I marked" Female " . They look at your name, that's it. So, now I'm in the right room, unloading my stuff into the one drawer left and my night stand. I went back to the next required activity where they discussed how much we'd love it here. It was all based on their motto " Trust the Process". Haha. I hadn't seen one thing to trust in the first 8 hours. I was concerned when they started discussing the next days activities were the most important. I had filled out that long application form and listed the things I would be unable to do on my Sabbath, the next day. I had another meeting with the director asking if he was aware of what I'd answered about that. His blank , ignorant stare said it all. He said "lots of Jews from New York come here and have no problem " actually he said this 15 times at least, not hearing me say I wasn't Jewish. He'd say "I know, but it's the same thing". I finally asked him of perhaps I knew my own religious tenets better than he did. He then told me something, and I sure wish I had had a recorder running. He said "if we had had any idea you were THAT religion we never would have accepted you". To me, that was his only truthful statement, and it proved no one ever, ever read my application. I was accepted. This place is a place where you sit ctoss-legged on the floor and tell your innermost thoughts and problems to deeply disturbed people who have no ability to help themselves, much less YOU. While I can see all chemical dependency people treated in the same group with common struggles I cannot see how someone with PTSD in a group with a woman with infertility problems and several with cutting problems, loss of spouses, divorces, trouble with their children.. Ridiculous. The poor young man who lost his wife in a car wreck tore me up but I can assure you falling backwards into my arms did not mean a darn thing to the guy. How does trusting your fellow disturbed "camper" solve that? I had a case of vertigo, I really shouldn't have been catching a 200 pound crying man. They did offer me an aspirin for my vertigo. Nice but worthless. I hated just about everything. I have pictures of the filthy sheets on check in, the broken drawer handle that came off in my hand. Turned those into the night supervisor "Bob", who proceeded to ignore me the rest of the time except to bang my cabin door down to ask me why I wouldn't play a game on my Sabbath. Oops, Bill didn't inform Bob. They also don't listen. Again, no one ever reads your application or knows /cares why you are there. Got money? Come on down! I strongly , strongly urge all to NOT go to this hell hole. A complete waste of time and money. It is run by incompetents. Rooms were filthy, smelled of methane, shower didn't have hot water the first day. When I told them no hot water, Bob suggested I didn't "hold my mouth right", that it was really "touchy". He finally fixed it, I assume by hitting an "on" switch, but not until 20 other people also said there was no hot water, no matter how you touched it. Fools! Do not put your family member, especially one suffering already, through this money pit. You will discover the first day they hand out brochures for their 30-90 day programs, and tell you "this course isn't complete, it's more of an introductory course ". It's $5,100 so you can be told how to spend $30,000 next time!
Treatment Effectiveness
Accommodations & Amenities
More
1.7
N/A
Marketing SEAL told me elaborate lies to entice me to choose the Ranch, (executive phone and email privileges to remotely operate my business, vegan options in the eating disorder program,one on one guitar lessons) He also lied about finances, encouraged me to sign financial agreements when I told him I was too intoxicated to complete the paperwork. Upon admission, the Clinical Director suggested I may be “confused because of intoxication” and insinuated that the conversations I recounted with marketer, weren’t accurate until I called my referral source who confirmed my story. In medical stabilization, as an eating disorder client, I was offered BBQ ribs and Little Caesar’s pizza for meal options, so ate saltines and apple juice for 3 days until given my “personalized” meal plan where I was told I was expected to immediately eat 100% of my food plan or supplement with a dairy based supplement (even though I’d been promised I wouldn’t have to eat dairy. I was then penalized for not being able to eat 3-4 times more normal caloric consumption after not having my nutritional needs met in Med stabilization. I was transferred to treatment while still detoxing and the medical director and all medical staff were unfamiliar with kratom, it’s effects and withdrawal symptoms, so they could not address it. Apparently the majority of their education with the popular substance cane from me. I requested STD testing and was not given any testing under my 21 days in their care. I complained of complications and extreme pain and bleeding as a result of the morning after pill and requested to see a physician. Staff did not respond to my requests for medical attention until 5 days later, when the bleeding and pain subsided. I contracted athletes foot in detox. I was gaslighted by the treatment team who spent time trying to convince me I was an isolated case and basically delusional about the systemic issues of clients being lied to to entice them treatment, even though over 10 staff members confirmed that the practice is a regular occurrence since Elements took over and over 60% of clients I encountered had similar stories, and 75% in my particular treatment program. During extreme distress, I packed and asked for my things and was denied, however, the RA’s office was left unattended with all patient contraband and sharps unlocked, so I walked in and packed my own contraband. During my stay, I repeatedly told them I could not get over the broken trust and should have been transferred out. My referral source would’ve had me transferred but was in regular communication with the Clinical Director and acting Executive Director, who reported I was a difficult client, but was calming down and greatly minimized my distress over my treatment and the repeated coaching from staff that what was happening was not really happening, in an attempt to manage the situation instead of get me the help I needed. During my stay, Recovery Ranch passed their Joont Commission inspection. At 21 days, my counselor agreed they could not help me any further and the experience had been too traumatic. I was discharged with exception at 21 days.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I consider my stay at The Ranch the most traumatic event in my entire life. I am 64 years old, recently lost my husband and they accepted me for grief and anxiety treatment. They had no handicapped facilities and I was treated as an outcast since I didn't have a "drug problem". I was placed in a house with sex addicts and heavy drug users and felt so was held hostage until I paid their final payment of $12,000. I was then allowed to discharge and am still in treatment for the trauma I endured. I don't think I will ever fully recover.
More
No Rating
she is one week of five in the program.
More
5.0
Excellent
They helped me realize that I needed more help on other things than what I thought before going here. I left the ranch 10 months ago and I have been sober and socially active since. Thanks to the boys at the ranch.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
The biggest rip off I have ever encountered. We have been to several facilities and this is totally deceptive. All they are interested in is your money. Nothing on their web site is included in your initial payment. All activities are extra.. I would never recommend it to anyone.
More
No Rating
My experience initially was that of great pain, where the medical staff helped me get detoxed in a few days......I was then taken to one of the ranch houses where I shared a small room with two other patients. The first 3 weeks were a blur as the therapists and RA staff were bombarding us with tons of information, 96% I did not retain. By the time I did start to absorb information it was quite evident that the staff was going to insist I extend my stay another 30 plus days. This was the place's modus operand. The staff used their influences to recruit other patients to barrage me extend as well. This went on the last 10 days days of my 30 day stay. ......I explained my personal situation thoroughly in that I did not have family willing to care for my young children more than the initial time allotted for phase I treatment. It was obvious the counselors & staff were acting more as rain makers than as counselors. Upon release, I took the free services of recovery from the fellowship of AA and have stayed sober ever since. I give them almost zero credit for my recovery, outside of the medical care for withdrawal., I could have received the same in a hospital. The Ranch would not listen to reason regarding the financial hardship of extending either. The patients who had been there for months prior to my arrival, most were going off to sober living houses........some I did not understand why they were doing so. This seemed to be the standard for everyone. I witnessed one person who had no business in the facility as this person's condition was to the point of death with extreme liver damage to the point where toxins were being released to the body; the stench of ammonia transmittance was horrible! It was at least 8 days before the patient was taken to a hospital ER. I would like to think that my constant verbal concerns were heard but it was obvious my words angered the staff instead. I could not wait to leave! My impression of this place is that it is a center geared toward the rich. For these types, most were not impacted at all financially by yet another stint in treatment. I would advise this place to someone who needs help and has the money to do so or has never been to treatment. I pray this my last time.
More
2.7
N/A
I've been going through a very hard time with a loved one and considered going back to the Ranch to get help for depression, anxiety, past trauma, and residual PTSD. However, after careful consideration, reflection on my personal experience, and reading these reviews, I do not think that is a good decision. My experience there 5 years ago was completely overtaken by those needing "rehab" and facing serious detox and addiction. I felt I got lost in the mix and exposed to very terrible things. Just like in the emergency room, my issues were triaged because there were other more life threatening issues from others came first. I was glad to feel "normal" and healthy in a sense, but it was a terrible experience hearing about drug and sex addictions in very vivid detail when I could not relate at all. I never got a chance to speak and I don't think I was well served during my time at The Ranch. My feelings were never addressed, I was just diagnosed or accused or labeled as something I am not. I was assumed to be an addict, and I simply am not. 5 years of success prove that. I do think this may be a good program for someone struggling with severe drug or alcohol addiction, otherwise you might want to look elsewhere. I came thiiiiiiis close to going back, until I really thought and prayed about it! God bless anyone reading this! Don't give up. Help is help. And help is always good
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
A lot of people say they leave negative reviews because they were kicked out of program or left prematurely. This is not the car here. The Ranch claims that they are in-net with Blue Cross Blue Shield. While this is the case, understand one thing. All in-network clients go into different housing and different programming than self pay or out of network clients. In essence, what you’ll be gettting is “The Ranch Light.” In-network clients are treated as second class citizens and do not get the full Ranch experience. Additionally, while they told me and most of the people there with me that we’d likely get around 21 days of coverage, 90% of the people there with me got 8-12 days of coverage and either received large bills or had to go home. My advice, go to a facility that will assure you that you’ll get a full stay. It might be unethical for them to keep you there or assure you these days, but this is your life. You do not want to go to the Ranch. If you have OON or are self pay, I would still elsewhere. Client to staff ration has been doubled so for each employee there are now twice as many clients. This facility is in severe decline. Go elsewhere.
More
3.0
Good
I worked at The Ranch for 8 years. I left of my own accord. Once Elements Behavooral Health started putting their hands into the operations, things went downhill quickly. The current Ranch management does not even know the employees or care to know them. I LOVED The Ranch until EBH started changing everything in 2015. The Staff there are some of the most amazing folks i have ever known, with exception of top 2 managers. Elements made everything shady. I would have gone to treatment there myself until 2015. Now, I am skeptical. I agree with a previous reviewer, go to Onsite Milestones instead. A lot of really good former Ranch employees work at Onsite now.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
The Ranch gave me back my life. I had lost virtually everything that was important to me in my addiction. Now, I have a life, family and career and I feel like I owe it all to the Ranch and the grace of God. The therapists at the Ranch are among the most caring, thoughtful and thoroughly professional people I have ever met. The staff are first rate and really good at what they do. I hope others in need of help will find their way there.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Do NOT go here. Just left and my therapist got loved ones involved in my treatment, then based on his own judgement and prejudice- decided to cut them out of my plan. What a waste of time. If you go there and get him- I feel sorry for you, he’s a dictator, he’s critical and bases treatment on his own opinion. He should be fired.
Treatment Effectiveness
More
1.0
N/A
My message to The Ranch... Dear The Ranch, I am angry. I had hope for myself that coming to treatment at your facility was going to be the best decision that I had ever made. In reality, it was the worst. From speaking with you over the phone, you had made your treatment center seem like a dream. You actually had called it a “resort”. You explained that there was 7-8 hours a day of therapy, I was able to go outside and walk around the property with the animals whenever I wanted to, and I was in control of myself and my recovery. The second my mom left everything changed. You had told me that I would not have to spend even one night at Pinney (hospital/detox center), yet I spent two. I sat in my room all day for 2 ½ days around clients going through withdrawal. I wasn’t in need of detox, and wasn’t in a place to witness so many people around me going through that. I was scared and alone, but I had hope for when I would be moved to a house. The second I walked into Windsong (the trauma house), I realized that everything was a lie. I wasn’t allowed outside, I would be doing about 3 hours of therapy a day, and it was nothing but a rehab. I found myself sitting alone most days, waiting for the next event to take place. Being in control is what made me feel safe. I was not in control one bit. The RA’s didn’t seem to care about what I was doing or how I felt, unless it was “against the rules”, which was almost everything. Within the first two days, the RA’s signed off on the wrong name when I had completed my chore. Once figuring out that my name wasn’t signed, they said they couldn’t do anything about it because “there was no proof that my chore had been done.” This costed me another full week without phasing up and being able to talk to my mom on the phone. I decided I wanted to leave and told one of the RA’s. Before I came, I was told that at any time if I wanted to leave I could leave right then and there, “no questions asked”. It took three days to even get an appointment with my therapist. The RA’s had said that they were going to emailto get me in for an emergency appointment, but they never did. Even after telling them that I needed to see him as soon as possible, it took almost two days for him to meet my need. I had been told in the house that if I ever needed something to ask, yet when I did I wasn’t helped. I was alone. Being a young girl with depression, bipolar disorder and anxiety, I had looked to The Ranch as an escape and a place where I could get the help I needed. But the people that were there to “help”, caused me more pain. They never showed any acts of caring and seemed to just brush it off when I asked for help. The RA’s at Windsong sat on their phones and ate food for most of the day. Even after many requests for help, they “forgot” or “didn’t know what to do”. Since I have come home, I have constant nightmares about my stay. I have fallen into a deeper depression than I have ever been in.. I wish no one to ever go through what I went through in your care. After traveling for 14 hours to get to The Ranch, spending hundreds of dollars in travel fees, and having so much hope for myself I had to leave because your facility only made me worse.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.3
Good
First of all, The Ranch has a person monitoring reviews, and I know for certain that countless NEGATIVE reviews have been removed from various sites. The gist is this: if you don't mind saying "higher power" or "God" 750 times a day, this may be a good fit for you. The exercises are cheesy, hokey, ncorny --ex: draw a pic of your addiction...and then we'll put it in a fire so it goes away. Or... write down your biggest fear, we will put in a balloon....and then pop the balloon so it goes away---you even TRUST falls, which everybody did at 7th grade Boy Scout camp. And while they say "it's a 28-day stay," they almost immediately always push (and usually manipulate/convince) you to stay for 56 days. This place was such a ripoff in so many ways. I would steer clear.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was here that I have learned the process of recovery is both a recovery from something unmanageable, and a recovery to something greater. The Ranch taught me how to add vibrancy to a previously grey life. The staff was amazing. The challenge of rediscovering my authentic self was cultivated in a very open, compassionate, and safe environment. I learned vulnerability was not just validated, but a true signal of a courageous life. To the Ranch I am highly grateful.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
Loved one was not treated for porn addiction and worked with an unlicensed therapist that encouraged fantasies. Spent too much time hanging out with other addicts with nothing to do. Loved one came for primary care treatment of porn addiction and received less therapy than he did at a long term sober living environment. Released to family without aftercare plan. The Ranch does not seem to understand the serious effects of long term porn use and exposure at an early age.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.3
N/A
The Ranch has two things going for it: the therapeutic team and the horses. Otherwise it is awful. I went there to be treated for PTSD and Trauma from a history of abuse and recent spousal abuse. In the first week I was there, myself and three other women were sexually harassed in a meeting by the male clients, who are meant to be kept separate but are not. In fact, they are frequently left unattended on main campus; all turning and zooming in, ogling and drooling when we women are near. I was certainly not the only woman this happened to. Once I had to protect and extract another client who had been surrounded. When I discussed this with my primary therapist, she told me she too feels uncomfortable (and powerless to change this) on campus for this same reason. Disgusting and horrible. When I voiced a complaint, nothing was done, even after speaking with 4 different supervisors! This incident was then followed up by body shaming me at the all women residence, twice, again by supervisors. I was then denied phone privileges for speaking out and standing my ground. All of this severely interfered with my treatment and re-traumatized me at a place I went to for safety. I stayed on because, as I said, the therapeutic team was quite good, regardless. Additionally, the "sisters, " that is, the other female clients were super supportive as they too were there due to sexually related traumatic events. Having wasted 10 days with the above nonsense of my (covered by insurance) 28 day stay, and because I was making progress with therapeutic counseling — including many 12 step meetings, group counseling, weekly EMDR, etc, —at the beginning of my final week, I asked for an extension to be worked out. On the day after my discharge date, a full 8 days after asking for the extension, when I believed everything had been taken care of, I was told that my insurance would not cover an extension, that my financial/medically responsible abusive ex refused to pay and that I had to leave immediately. I was thoroughly unprepared to go. In fact, I had had a most difficult Therapeutic Trauma Session that very morning which I had yet to even process, but regardless, I was out the door within hours. With no place to go, I booked a room at the nearest motel and was promptly dropped there. This was five days ago. In the meantime, I have contacted the Director of Alumni Affairs twice since and have heard nothing back. I still remain in Tennessee, staying at a youth hostel as I cannot return "home" due to to the abusive situation there. I honestly have no idea what to do next. On the whole, The Ranch has many severe and serious issues, I could go on and on... and on. And on the whole, these are Top Down issues. Whoever the executives are, they are clearly not interested in the safety, the well being, nor the recovery of the clients. This was made very evident not only by my treatment, but by the treatment of other clients and most importantly through the voices of the therapeutic team members who made very conspicuous their agreement regarding this matter. Until the management is changed, I would definitely not entrust The Ranch with your or your loved ones recovery. This is too bad because it could be a great place. Here is a shout out to my sisters- love you, be strong, Hugs and Peace to you.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
i went to the ranch in February 2017 to treat my addiction to a few substances, depression, anxiety and PTSD. it was hard work. working through trauma and digging deep to find the reasons i was using drugs to cope was difficult but it was the most incredible thing i have ever done for myself. with their help, i fell back in love with myself and my life. i left almost five months ago and i will be six months sober in a few days. i still talk to my therapist every now and then- she made a big impact on me. i learned a lot about myself and each of my diseases. i would most definitely recommend the ranch to a loved one. and to a stranger too. remarkable place !
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.7
N/A
The Ranch did not provide the treatment that was promised by the admissions specialist. I was seeking primary care treatment for my son who has struggled with internet porn addiction and has serious depression issues. I was told that The Ranch would use Patrick Carnes' 30 Task Model, but they did not. HIs therapist was friendly, but not effective. She spent only an hour with my son and I before they discharged him. She made recommendations, but didn't help facilitate any after care. His discharge nurse told him she thought he was depressed. We already knew that! Another client gave him a book about being gay and diagnosed my son as gay. This is not a treatment facility for internet porn addiction. I don't think they know anything about porn addiction.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
It was a total waste of time and money,costing $10,000 on really poor treatment. Very little individualized care and no access to horses without paying more. It was dirty and some of the exercises were dishonest. Most of the staff there were not adequately trained to be coping with clients and the home "mothers" were inadequate.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I recently had a 30 day stay at The Hilltop house, at The Ranch. I got superior care for past trauma (basically a start for many addictions), my addictions and depression. I said time and again I was grateful to have the opportunity to get care at one of the best places in the USA. I am quite particular in everything, did my research, and went to The Ranch in TN. A Great decision. I had insurance that paid a portion and I paid a portion. Money well spent on my healthy future.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I love the show and actors but you have added background laughter and I hate it! Take it away, it is annoying and not funny.
More
4.3
Great
I HAD AN EXTREMELY POSITIVE EXPERIENCE AND WAS BLOWN AWAY BY THE PROFESSIONALISM OF MOST OF MY THERAPISTS. MY PRIMARY LISA WAS BRILLIANT AND EXTREMELY CARING AND KNOWLEDGEABLE. family THERAPY WAS ALSO OUTSTANDING. THIS EXPERIENCE SAVED MY LIFE AND MY FAMILY. THE FINANCE DEPARTMENT WAS THE EXCEPTION TO A VERY POSITIVE EXPERIENCE. THE RA'S WERE OUTSTANDING AND EXTREMELY HELPFUL AND SIGNIFICANT TO RECOVERY. 12 STEP IS OVER PLAYED THE VAN AT SPRINGHOUSE NEEDS REPLACING. I AM EXTREMELY SATISFIED WITH THE RANCH AND ALL IT HAS TO OFFER. ADVENTURE DAY'S EVENTS WERE MOSTLY GREAT UNLESS HELD INSIDE AND THE TWO GIRLS WHO HEADED DRAGGED THE PROCESSES OUT TWICE AS LONG AS NECESSARY. MUSIC NIGHTS WERE GREAT JEFF'S CHURCH SERVICES WERE GOOD ABOVE ALL ELSE THE LACK OF JUDGEMENT AND WORK DONE AT PRIMARY WERE SO BENEFICIAL
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.7
N/A
Treatment was helpful as I was desperate but putting me I a room with gay people who probably lusted after me made me sick to my stomach. One fellow was questioning his misdirected sexuality but his therapist wouldn't let him discuss it. Very expensive place to go for someone with no insurance and then found out that I could have paid less by negotiating. Poor leadership and confusing rules/guidelines. Because of food allergies etc. I ended up missing meals as no consideration was given by other patients cooking meals. The place was helpful to me in some respects but I would never recommend this place.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Wouldn't come here... absolutely no follow through from staff.
More
No Rating
As a former employee of over 6 years, this place has unfortunately took a turn for the worst. I chose to leave, I was not terminated, asked to leave or under investigation for anything. I simply left. I'm also not a disgruntled employee. This place is nothing more than a BUSINESS! Yes I have seen many lives changed in the past but it had came to a point where the clients best interest of recovery was no longer at heart for this business. Yes I'm sure there will be a reply from upper management in California denying these things but the fact of the matter is they are in California. They are looking at the number side they don't know the real truth. All the White House management at The Ranch get on their best behavior when California peeps come to town, it's comical! Truth is not their best subject. No raises in over 2 years, major lay offs at Christmas time only to have a job fair a few months later. The turn over rate of employees is through the roof! There are only a handful of employees still there that started when The Ranch was opened 15+ years ago. The employees did not retire either they also chose to seek different employment. There are so many more statements I could make but I won't keep going. Look for a recovery center that isn't a cooperation. That's when everything here fell apart. Cooperate America doesn't belong in the Recovery Field. There is hope if you are struggling with an addiction or other issues. If this is your only choice do it but hope your wallet is deep. Make sure you are aware that you get a certain number of sessions, everything after that comes out of your pocket, usually $100 or higher per session. Make certain you know the ends and outs of this place before committing to it. Get Help! It's out there!
More
3.7
Very Good
Some of the staff are well experienced, knowledgeable. They do seem to have some good information and insight that help you get an idea of where your problems started from and treatment styles to help you try to overcome your struggles. Billing and admissions staff will say whatever they need to to convince you to come. It's typically a minimum 3 month program but admissions convinced me that 4 weeks would be ok. I made it very clear before I went that the cost was causing a significant financial hardship and that I would need assistance with insurance. I received absolutely no help with insurance. They also refused to provide a copy of the agreement I signed when I was admitted or an itemized bill after multiple requests. I think it would be helpful if they worked to find a counselor that might match the treatment needed and had the appropriate experience. There were so many extras that cost a significant amount of money above the cost of the stay, which is very expensive. Unfortunately some of those extra things were necessary for recovery, like visits with trauma counsellors. If you're pulling strings to get the money needed to go there then you can forget about affording any extra help you may need. I learned a lot about different types of therapy and some of the cause and effect for traumatic events and how folks handle things. I had chalked a lot of my behavior and mannerisms up to the personality type I was born with. There's so much more to it than that though. My 4 week stay opened up some new issues that I have yet to understand or resolve and it's been almost 3 years since my stay. Quite a confusing can of worms for the therapists I have at home.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Staff is amazing, location is magnificientstaff layoffs/ freeze on raises have increased employee burnoutI have learned a ton and grown. I am more educated professionally after working here. i love the client, staff, programing but the pay is dismal and benefits waning.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
cartierbraceletlove I’ve seen people on Muni buses with bags of groceries. cartier ronde solo copia [url=http://www.buycheapwristwatch.ru/it/cartier-ronde-solo-watch-silver-dial-brown-leather-strap-for-women-p613/]cartier ronde solo copia[/url]
More
No Rating
Hello Web Admin, I noticed that your On-Page SEO is is missing a few factors, for one you do not use all three H tags in your post, also I notice that you are not using bold or italics properly in your SEO optimization. On-Page SEO means more now than ever since the new Google update: Panda. No longer are backlinks and simply pinging or sending out a RSS feed the key to getting Google PageRank or Alexa Rankings, You now NEED On-Page SEO. So what is good On-Page SEO?First your keyword must appear in the title.Then it must appear in the URL.You have to optimize your keyword and make sure that it has a nice keyword density of 3-5% in your article with relevant LSI (Latent Semantic Indexing). Then you should spread all H1,H2,H3 tags in your article.Your Keyword should appear in your first paragraph and in the last sentence of the page. You should have relevant usage of Bold and italics of your keyword.There should be one internal link to a page on your blog and you should have one image with an alt tag that has your keyword....wait there's even more Now what if i told you there was a simple Wordpress plugin that does all the On-Page SEO, and automatically for you? That's right AUTOMATICALLY, just watch this 4minute video for more information at. Seo Plugin seo plugin http://www.SEORankingLinks.xyz/
More
1.0
N/A
This was a very expensive and horrible experience. It did not help in any way and was actually so awful in some of its therapies. Total waste of time and money.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
The Ranch was one of the worst experiences of my life. They neglected to get me help during a medical emergency. When they finally did I was thrown in a hospital for 4 days and discharged which required me to start over when I returned. I then required 6 surgeries the following year to fix what the idiots there missed which was a bowel obstruction. I was denied pain medication while in hospital at an RA with no medical trainings request. Did I mention I was there for depression and not chemical dependency? I was placed in a bedroom with 4 teenagers who were spoiled brat addicts. An RA made up a lie about me throwing a rock and I was subsequently arrested and jailed overnight. I left for the Ranch with some manageable depression. I came home having a need for an attorney to prove via police videos that the Ranch employees lied and the need to have my stomach and 3 feet of instentine removed. I almost died following the shoddy medical care for my bowel obstruction and will suffer the rest of my life. This place is a joke unless you are there for drug addiction. Even with that there are better places with better trained staff. Save your money and find a better place.
More
No Rating
I attended the Ranch before it was sold for substance use disorder mainly alcohol. I stayed from detox through 2 months time though the summer and it was nothing but a positive experience for me from beginning to end. I was there before all the renovations took place so the pace of life on the ranch was slow and easy and a lot of healing was taking place. They were just beginning to build the women\'s sweat lodge at the time and I was in the first group of women to live in Mill House which was newly renovated at the time. We all cooked our own meals, we all got along fine, we supported each other, we healed together. In fact, many of us are still in touch with other from around the country all these years later and continue to support each other from afar. The wonderful head of alumni supports all of us and the alumni program at the Ranch is stellar. The grounds and location of the Ranch is beautiful the housing is beautiful and serene. My primary therapist was great and I learned so much from her. To this day I have a notebook full of work that I did with her and I cannot thank her enough for all her guidance and wisdom. We called ourselves the wolf pack, everyone who was in her group. It was a joy to go to her group every morning. I look back at my time at the Ranch very fondly as a time that I got my life back and stayed sober for a very long time afterward. I did have one small slip but managed to get myself back on track quickly. Thanks. I would recommend the Ranch in Tennessee.
More
No Rating
My spouse is currently at The Ranch, I went up last weekend for couples therapy. It snowed so one of our days got cancelled. The Ranch wouldn\'t extended our time even though all the couples begged too. My spouse has had bed bugs in his room for the past 3 weeks. With all the money they spend you would think someone would get him a new mattress, but no! They have bombed his room twice only for him to still find new bites daily. I emailed one woman there to extended my disappointment overall with The Ranch, only for to her to ignore my email. The Ranch is suppose to help people, couples, families, etc only they aren\'t. They showed no remorse on ending our weekend after 8 hours of therapy. On top of that you have to pay to attend couples weekend and you have to pay for your hotel. I guess $35,000 doesn\'t help with that. Wouldn\'t recommend this place.
More
No Rating
Husband there for sex addiction. Terrible communication. 1. B4 admission: Was told that family week would be beneficial for ME even if divorce was inevitable. Once he was there was told they don\'t do family week for people who have been separated as long as we had. 2. B4 admission told us each (separately) that it would cost $7000 to get started. It was only $3k on admission. This delayed entry for 3 months. 3. My husband signed for me to have full disclosure. Upon his admission I got an email welcoming me, stating I was now a part of the family and would b hearing from primary therapist. I got NO communication. Not even a straight answer about if it was recommended he stay an additional month. 4. My husband who has identified as SLA for 10 years and gone to mtgs comes out and with no explanation says he can not see me, although he will text and email logistics. He say that it turns out SA is not really his issue!!!!! But gave no other explanation. I have no idea what happened in there. 5. The family week person called me, I thought to schedule family sessions, she had me tell he our whole story then told me there wasn\'t family week for couples separated as long as wee had been. NO family support NO effort to save our marriage.
More
4.7
Excellent
My adult daughter attended the Ranch for severe suicidal depression, trauma, and eating disorder. This facility--its wonderful staff, its treatment program, and the community they build among the residents--gave my daughter her life back. She wakes up with energy to face the day for the first time in memory. She has skills to handle difficult emotions and the problems of life. She is healing from her past and moving ahead with her life with new grace and even joy. My daughter\'s attitude of determination to recover whatever it takes, her openness to the program, and the hard work she did at the Ranch were certainly major factors in her success. The Ranch provided the therapy, the program, and the loving community she needed to begin her recovery. Not only my daughter, but our family was also transformed through the family weekend program. Don\'t miss this chance if you\'re invited. Staff communication with us during her stay was excellent while in the trauma house, somewhat less than excellent in the eating disorder house but adequate. We are very grateful to the staff of this facility and highly recommend it.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.3
N/A
I would not recommend this facility if your treatment need is for trauma recovery only. I was there for 5 weeks, and my treatment was focused around 12 step recovery, and I did not have an addiction problem. I only received therapy 30 minutes a week from my primary therapist, and 45 minutes a week from a trauma therapist who used EMDR. I was promised two sessions a week with my primary therapist if I signed up for another month. I sure could have used that the first month. I was promised DBT therapy, but never received it. I could have paid my therapist at home for two visits a week, and paid a trauma therapist for another visit per week, and even had an impatient stay at the psychiatric hospital to readjust my medications for a small fraction of the cost I paid here. When I left there, I was worse off by far than when I arrived. Since then, however, I have realized I learned some things from there that were helpful. My EMDR/Trauma therapist helped me get through a particularly difficult event during the 3 times a saw her. One of the primary groups was very difficulty for me at the time, but looking back I see how much that opened my eyes to things I didn\'t realize were a problem in my life. I can\'t speak for people who go here for other problems such as substance abuse, eating disorders, and sexual addictions. It may be a great place for that.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
I graduated from there. Terrible. I don\'t know how else to describe it. The food was awful. If anything the animals helped so much but that\'s all that that place did for me. After a year and a half I came home worse then ever.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
I spent the summer of 2016 at The Ranch, and had a great experience (for the most part). As can be expected, there are certainly some drawbacks to the program. I will preface the negatives by saying the positives FAR OUTWEIGHED the negatives--so if you get caught up in my personal opinions, take into consideration that I would do it all over again if I had to. I, like a lot of people, didn\'t go to The Ranch for any sort of \"chemical dependency\" issues, but because I did at some point have an issue with alcohol I literally had \"The Twelve Steps\" beaten down my throat. If you are not in the sex addiction house (which I wasn\'t), everything--and I mean EVERYTHING--is centered around \"The Twelve Steps.\" In other words, the entirety of your Ranch existence will center around your \"addiction.\" Even if, like me, it was 8th or 9th on your list of problems, they will MAKE IT your #1 problem. With this, you will be met by countless, endless metaphors that are JUST.........SO........CHEESY. You will \"beat your biggest fear\" (with a stick) or \"burn your biggest regrets\" (on a piece of paper you place into a fire) or \"play tag\" (which nobody could figure out the metaphor), and, of course, the famous \"trust falls\" that everybody did freshman year in high school. \"Adventure Day\" is an absolute joke. The counselors who lead it, especially 2 women, take themselves waaaaaaaaaaaaaaaaaayyyyyyy too seriously. We spent THREE HOURS walking around a paper maze laid out on the floor (not THAT maze), and then we spent 45 minutes TALKING about it. (SMH) The only other negative I can really gripe about is that, unfortunately, it really IS a cash cow. Despite what they say, different people pay different amounts, and EVERYTHING IS NEGOTIABLE. A lot depends on insurance (thus the different payment amounts), but again, and I can\'t stress this enough, EVERYTHING is negotiable. My roommate had to get a new therapist for reasons I won\'t elaborate on, and the FIRST DAY he visited his new therapist she jumped right in and said he should extend his stay. Now WHY would she lead with that????? HOW would she even KNOW (outside his former therapist\'s not surprising recommendation he stay???) I don\'t know -- it\'s far from an isolated incident and happens far too often. Now, for all the negatives I mentioned, there were twice as many positives. I\'m not a religious or spiritual person, but I truly felt BLESSED to have these two women as my primary therapists.. She was an absolute sweetheart and a wonderful person. Each house will have a two-hour \"primary group\" session during the week, and our house was extremely lucky to have those two women leading us. One of the women was extremely intelligent, empathetic, and experienced beyond her years. The other woman brought an excitement and enthusiasm that made primary sessions enjoyable. It was evident they both truly cared about you and your recovery. Both of them were fabulous listeners and always knew how to handle every situation. You should be so lucky as to have either of them as your primary therapists. Despite the negatives I listed, the positives far outweigh any of the unsavory experiences I listed--and those two women are a big reason. I was also fortunate to have another 2 women as my trauma and DBT therapists, respectively. Both were wonderful, insightful therapists who I looked forward to meeting with weekly. The coping mechanisms they both armed me with have proved to be life savers, and I am extremely grateful for both of them, as well. There were also several other wonderful people there, such as the Alumni Coordinator, the Christian Services leader, the woman who led a \"Road to Recovery\" workshop, another woman and her assistants at Equine Therapy; the Twelve Step General (that\'s what I called him) who is extremely intense but has a wealth of personal experience, accompanied with a blunt, no-nonsense delivery that is very powerful; and lastly, the RAs at Spring House! Those guys were so fun to be around, and made the day-to-day grind of being away from your loved ones kind of fun. It\'s amazing how much of an impact a good RA can be on your experience, and I am thankful to have gotten to know the guys I just mentioned. The Ranch is like any place else in that if you spend enough time there you will find some negatives; but I will reiterate that, for me, the positives far outweighed the negatives.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Since it was sold it is NOTHING like it used to be. Please spend your time and money on Onsite Milestones. You don\'t have to believe me. But you won\'t regret it.
More
4.7
Excellent
I attended The Ranch in 2010 for an eating disorder, self injury, and prescription drug addiction and it was overall a wonderful and life changing experience. The only thing I would say is I would not recommend The Ranch for anybody with an ED that needs to undergo weight gain because many of the residents in the ED house were there simply because they over ate and needed to lose weight and did not appear to have BED or any other eating disorder that I could tell. It was very triggering being in a house with dieters when I was trying to gain weight myself.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
non judgmental, good experience
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
They have way too many beds to operate well. They do have great equine programs for the men, but not the women. It is a pretty place you are rarely allowed to go outside or enjoy the properties.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.7
Very Good
I stayed at the Ranch for sex addiction for tow months in the late fall of 2016. First off, I find the 0-5 star rating system somewhat ironic. Most people that were in my house had never been to rehab before so what exactly are we comparing to? It\'s not Disneyland OR Burger Kind so it\'s neither the Happiest Place nor will you be having it your way. Overall, I feel that their focus on trauma as the underlying force driving all addictions is powerful and will serve me well as I trudge my road. On the flip side I feel that the constant refrain of \"all addictions are the same\" is not helpful. I can concede that if you\'re dealing with any SUBSTANCE addiction there are great similarities but if you\'re dealing with PROCESS there are differences that need to be addressed more deeply. One can have a reasonably happy life in the absence of alcohol, drugs, and the like; however, life will be unnecessarily short and unhappy in the absence of sex, food and risk taking (read: gambling). I would hazard a guess that in the ED houses they talk about effective use of food however in the sex addiction program there is never (in MY 63 days at least) any talk about healthy sexuality. You sign an abstinence contract (leave everyone else alone and leave yourself alone) and that\'s that. Now, back to some positives - first and most obviously, it\'s in the hills of central TN. I was there in the fall. It was beautiful. Although my first house was down on a creek/river we moved midway to a large horse farm ~40 minutes from main campus. You really could turn off the outside world and focus on yoru recovery. Second, I did not feel any stigma from or toward any of the others there. Whether your problem was available at the corner store, behind it in an alley or in the cheap motel nearby, we were all brothers (and sisters) at The Ranch. That brings up another point of positive and negative - gender separation. Men and women are largely segregated and for good reason. The term \"rehab romance\" didn\'t originalt for nothing. But...back to one of my earlier points, healthy interaction with the opposite sex is something that needs to develop. In our house, the RAs took it upon themselves to restrict interaction beyond that prescribed by the program. When asked why they (he) said \"we changed meetings because some of you get so triggered by the girls that we have to work with you the rest of the day.\" Hmm - sounds like instead of helping a patient work through their issues that RA (he\'s no longer there but the policy may be) wanted to just have an east Saturday. Same with on-campus events (Bubba\'s Music Night). The RAs took it upon themselves to not take us \"because of all the d@&n women.\" I\'ve read one other review that talked about sorting out a billing issue. I, too, am trying to get some insurance stuff resolved after seven months now. So, more positives, group therapy was amazing - it\'s VERY dependent on who your primary therapist is (honestly there\'s some duds but that\'s what you get when you toss a drug rehab guy into the sex addict house). I was able to get through my wall of denial and stop being a \"recovery ninja\" as one of the superstar therapists named me. They were patient with me and pushed only as far as I could handle (OK, so maybe a little farther, but that\'s what I needed). The equine therapy ran hot and cold. Some weeks (it\'s 1hr/week) it was really meaningful and others you stared at a horses eyes while they listened to music. Adventure day also ran hot and cold. If I was in the right spot emotionally it was amazing (Gump Day) but when I got analytical and stayed up in my head I walked away resentful (Labyrinth). Also, it\'s understandable that they have to be on a schedule but I had brothers who were asked to do a Third Step exercise on their second or third day at The Ranch (Pamper Pole). Others have complained about cooking and cleaning up after yourself. I personally enjoyed that aspect of the program and chose The Ranch partially so I COULD cook for myself (and others). Doing that actually turned into therapy when I learned that I hide some of my emotions in the kitchen - it\'s the ultimate place of changing from a Human Being into a Human Doing - and getting praised for it. And to finish, because no one has read this far), I too would like to comment on the \"family therapy.\" The sex addiction program has its own version so this may not be applicable to the substance folks, but there seemed to be not much work on how to actually move forward together. The \"individual\" session (one) with my wife and my therapist was fairly lame. He basically said we had that hour to yell at each other but since we didn\'t want to do that we didn\'t have a lot to do. Spouses were never challenged on their crap so the stigma of \"this is 100% HIS fault\" was perpetuated. I think some improvement could be made there. Bottom line, If I needed to (and could afford it) I\'d choose The Ranch again. I think they would be even better if they could get and retain all CSAT primary therapists for the sex addiction house and work in more \"healthy sexuality\" programming.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I came here for a mental health professional weekend and was completely blown away by the quality, care, and expertise of the clinicians, and staff that work at The Ranch. The moment that I stepped onto the grass of The Ranch property, I knew that this was a place where healing happens. Through our workshops and tours, it was proven this is the case. The level of care here exceeds exceptional. I would not hesitate to send a loved one or client to The Ranch, because I believe the integrated approach and level of genuine care that each person receives at The Ranch provides the needed foundation for lasting lifelong change. I am so thankful to have had this experience, and to know The Ranch exists!
More
No Rating
Programs such as family visits are cost thousands extra though it is implied that this is a part of the treatment program. Poor communication. Our loved one had been at the Ranch for 4 weeks and we only had one staff phone call though we were told initially that there would be weekly interaction. The next call was from our loved one asking for more time and money for tests...
More
No Rating
Im recently 5 years sober from alcohol. I have nothing but the up most respect for the Ranches beliefs and staff. Not your typical 12 step treatment center, but the steps are present. The best part of the Ranch is that you will find out what works for you(having options). Like anything else, you get what you put in. I would recommend the Ranch to anyone.
More
4.7
Excellent
Great programand staff. All are truly interested in your recovery. However, it was 3 hours from our home.Great facility, staff, and program. Very involved.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Strengths: Horse therapy. Weaknesses: Quick relapse. Seemed like a good program, but sent work.
Treatment Effectiveness
More
4.3
Great
The professionals and staff and clients at The Ranch helped me get sober and address PTSD symptoms. They taught me how to stay sober and fearless and gave me the tools to stay sober and without fear. Quite simply the folks and clients at The Ranch saved my life and taught me how to live that life well.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
The Ranch therapists were very good and caring. However, communication with the management was poor during the stay, and continues to be a problem. Eight months later, we are still trying to resolve simple billing questions. To middle class families like ours the costs of such treatment, while worth it are staggering. The lack of business sense is tragic. It is essentially a lack of compassion or understanding in that it continues to cause damage to families that are already struggling.
More
5.0
Excellent
One of the most amazing and spiritual experiences of my life. I would recommend anyone with trauma, depression, eating , chemical, or sex addiction. This program is 2nd to none!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
My loved one should have never been admitted here. They discharged him after 1 week and will not return phone calls regarding refund of the money they owe us back. They have no justification for the 3 weeks he was not staying there, and we paid for 4 weeks in advance. We were told we would have a call back in 24 hours and 1 week later we still have no phone call back. I had high hopes for this place and they have completely let us down and were unable to help my loved one. Unfortunately, my recommendation would be to not send someone you love or care about to this place because they obviously lack compassion. I am from a medical background in hospice care and this is extremely disappointing to see in the care of mental illness.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
Our daughter was there for 9 weeks for her ED and we were lied to every step of the way. We were told they were experienced with ED and they are not. We were promised Family therapy and the only family therapy they have is a week end that you pay extra for, and they didn\'t talk once about Eating Disorders. Truly avoid if you have an Eating disorder.
More
4.0
Great
My experience is that the facility can only foster the willingness of the individual to do the work, it is not the cure. The Ranch worked with me from early on regarding the expenses I might incur. They were there at the airport to pick me up and take me to in processing. There were some delays and frustrations here but nothing exceptional and the staff was friendly and conscientious. Once in the house the Resident Advisors, as recovering people themselves, passed on their experience, strength and hope and helped me with 12 Step work. The Primary therapists are all recovering people and were exceptional in listening and working toward overcoming roadblocks to recovery. The trauma therapist was exceptional and did wonders to help me start feeling again. The adventure program provided great insights in to the areas of trust in both my brothers as well as a higher power. The equine program taught me things about relationships I never would have guessed they could. The after care recommendations were vague and left something to be desired. The alumni network outside of the Nashville area is almost non existant. Still I would recommend this facility after talking to individuals who have attended others.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.0
N/A
Please do not go to The Ranch. It was the worst experience I ever had. The staff doesn't care about the patients, you rarely get to see a doctor, and most of the activities you have to pay more than the cost of enrollment. You only get 4 credits with your package, and those run out the first week. Please listen to me, if your a parent who is doing this for your child, a spouse doing this for your husband, or any situation you might have, I promise you this program did nothing to help with my recovery. Thank you for taking the time to read this message.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
The Ranch was amazing! From the moment I got off the plane to the moment I was discharged I was given excellent care. The Ranch allowed me the opportunity to work on my eating disorder while addressing trauma issues - something I\'d never encountered at the many treatment centers I\'d been in previously. The Ranch allowed me the opportunity to grow up and to take charge of my recovery. The Ranch allowed me to find my voice and with my voice, healing. The Ranch saved my life. The Ranch was supportive and caring. The Ranch is in my blood and I\'m a survivor. I\'m so grateful to the exceptional staff. The Ranch has forever changed my life. Thank you to The Ranch. Thank you. And yes, I thank myself too for allowing the process in - that\'s the key - take action and you will survive!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
The Ranch was the best thing that ever happened to me. The location is truly magical and filled with beauty. I love how committed the staff was to me personally and to our entire house. I found the treatments to be very effective — especially the \"wilderness therapy\" and the \"equine therapy.\" Before being a client at The Ranch I was spiritually bankrupt and my life was filled with lies and shame. The Ranch taught me how to love myself and others and helped me learn to live a life filled with honesty and purpose. Ultimately it\'s all about the individual and how much you are willing to do for your own recovery, but The Ranch helped make it possible for me to do it and I\'m still sober today!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
Going to the Ranch was the best decision I ever made. I did a lot of research trying to find a place to get help with my trauma and addiction. When I got there I was terrified, but I left feeling like I had found a second home. Everyone that works there cares about the clients and treat you like a real person — not just an addict. All the staff are top notch and know what they are doing. Many places just try to get you sober, but at the Ranch you really get to the heart of your troubles. My trauma no longer affects my life in negative ways. Also, they treat the whole person. If you have more than one issue to work on, they will help. And the campus is beautiful and very healing. The Ranch literally saved my life and gave me a life I can be proud of. The other thing the Ranch does well is work with the whole family if that is something you need. Thank you everyone at The Ranch for everything you did for me and my family!!
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
The professionals, staff and clients at The Ranch taught me how to get sober and to recover from the symptoms of PTSD. They then gave me the tools to live sober and fearlessly. I use those tools each day and now more than three and a half years have passed since I left The Ranch. I am more than honored to say I began my recovery at The Ranch and have remained in recovery and living sober as a result of the gifts I received in that very, very special and spiritual place.
More
5.0
Excellent
I was at The Ranch for eating disorder and trauma treatment. This was my first experience with both diagnoses being treated together, and it was highly effective. The staff took the time to respond to my many questions before I even arrived at The Ranch. I knew exactly what the cost of treatment would be, what to bring in terms of clothing and personal items, and what the rules were. My ride was waiting for me when I arrived at the Nashville airport and was kind and respectful on the seemingly long ride to The Ranch. (I have since returned for alumni events and the ride isn\'t nearly as long as it seemed that first time!) Upon my arrival at the Manor House, the staff treated me respectfully and the intake process went smoothly. Of course, the staff had to inspect my things before I was admitted, but that was to be expected. And I didn\'t want to stay overnight at Piney, but given the circumstances, I completely understand that it was for my safety. The intake team didn\'t miss a beat making sure that I was safe. The assessments were thorough and my treatment plan modified as necessary throughout my stay. The RAs were mostly helpful. When I felt like I was being treated unfairly by someone, whether a resident or an RA, I was able to learn how to speak up and advocate for myself. The trauma therapist and primary therapist were phenomenal and supportive throughout my work. That doesn\'t mean they were easy on me. They were firm. Called me out on my behaviors when necessary. But they listened. And I felt they truly cared. Recovery isn\'t easy, and it is definitely not for the faint of heart. You have to work the program there. No one will do it for you. And you have to continue working the program when you leave. I had a discharge plan. I followed through with it. And I continue to work my program eighteen months later, with much success. The opportunity to stay involved with alumni activities, such as the Extravaganza in September, is definitely a bonus at The Ranch. The Ranch programming works, but you have to work it. And you have to want to get well. (Even if you don\'t realize it at the time of your arrival. I know I didn\'t.)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
I am an alumni from The Ranch. I stayed in the eating disorder house for 4 months. I had never talked about my addictions, trauma or eating disorder until then. The Ranch showed me how to live life on life\'s terms. When I arrived at the Ranch, I wanted more time with my primary therapist but realized group therapy was the most effective. I found a lot of healing in adventure therapy and equine therapy. I received healing around my trauma using EMDR and brain spotting. I learned how to cook meals and have healthy relationships. I developed a spiritual connection and for the first time I found a connection with a higher power. Yes, it is a lot of money, but can you really put a price on your life? The \"gifts\" I received at the Ranch out-weigh the price.
More
5.0
Excellent
I was very impressed at the level of care I received and how compassionate everyone was, including the four legged creatures. The accommodations were well beyond my expectations. I found the group of men as a fellowship like no other and after 6 years we are still in touch with another. The therapist knew exactly what I needed and dealt with my issues with the utmost respect. The meals were well thought of since we catered to our liking and the grocery list was well laid out. Today I am still sober after 6 six years and still continue with my discharge plan.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.3
N/A
This place is a rip off. Paid $25,000 for my treatment. ... It is a money maker, not a rehab place. Got very little counseling and too much time visiting nature. Save your money find another place.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.3
Great
I was in my bubble. I was shut down with no voice or opinion of my my own opinions. PTSD and depression. I started my journey of my life. They are patient, they listen and they maintain strong boundaries. However, they are too new to understand my situation.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I have no relapsed. Ranch has saved my life.
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
Can't say with much detail as I personally did not participate. Residents are treated with respect and dignity. However, the effectiveness of treatment is average.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.7
Excellent
We placed a family member here and I think it was the best option under the circumstances. It is clean, comfortable, and effective, allowing the patient and family to get down to business. It is just very expensive.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was an overall wonderful facility; however, the leadership needed improvement.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
It was an excellent facility, with wonderful counseling and staff support.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
No Rating
The devotion of the RA staff is excellent. However, the benefits they pay are not great.
More
4.5
Excellent
Good for dual diagnosis.
Accommodations & Amenities
Meals & Nutrition
More
No Rating
She loved the experience and came out better than any other treatment center she tried. This facility is long-term commitment to long-term change. NOT for the faint of heart.
More
3.0
Good
I would not consider re-entering because if I went again, that would mean it didn't work. Why repeat something that didn't work? My issues are now manageable.
Accommodations & Amenities
Meals & Nutrition
More
2.0
N/A
It was not an effective program.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
1.7
N/A
I was highly unimpressed by The Ranch. They're "intense" psych study on you to place you in the "correct" house was severely flawed, as I was pigeonholed into the eating disorder house though my eating disorder had been a non-issue for an extensive period of time. I had to fight to be placed in a more appropriate house. The accommodations are far from luxury so do not come here expecting that kind of treatment. You must cook your own meals, clean your own house, including the transportation van. You also must take care of the random animals (all of which are filthy) no matter if your allergies are an issue. The "resident assistants" are mostly a joke. This is a job for people with serious superiority complexes. These young women ate our food all day, joined in on our treatment groups to offer their stellar opinion, and told us what to do all day. I was not aware that part of the cost was to provide therapy, housing and food to the resident assistants. There were many times that the RAs outnumbered the clients by a significant amount. Sounds like a dream job to me. The mantra of this place is "do not project negativity due to the imperfections of The Ranch." It's very difficult not to when so many things are wrong with this place. The Ranch is a summer camp with light therapy. The money does not match the treatment. Seek help elsewhere.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
4.0
Great
I went to The Ranch in Tennessee. I initially thought I was only going to be away for a month but ended up staying three months. I was livid at first, it seemed like just a ploy to keep getting money because they suggest extensions for literally every patient, but as the original group of women I went with left earlier than suggested every single one of them relapsed and I realized I was fortunate. The EMDR therapy easily changed my life. It approaches trauma in an effective way without having to "talk it out," which proves to be ineffective with trauma work. I received a primary therapist who I would see twice a week, a trauma therapist I saw once a week, and relationship therapist who I saw once a week. Since The Ranch treats so many different issues you are placed in a house with women who struggle with the same primary issue and your program is customized off of that. For example, in the eating disorder house you work daily with a nutrition consultant, while in the trauma house you have DBT (dialectical behavioral therapy) daily. Like any treatment center you are going to have your issues and hate it sometimes. The staff can be condescending or apathetic, the food can be nad, etc etc. but this place changed my life and ultimately I owe so much of my personal success to it.
Treatment Effectiveness
Accommodations & Amenities
More
2.0
N/A
(Strengths are) open minded staff based on the 12 steps but also Meditation and heavily involved in teaching residents how to learn coping and life skills...(Weakness are) Poor attention to staff insurance needs and overworking staff. 14 hour days are common practice 4 days a week.
Treatment Effectiveness
More
3.0
Good
Our child enjoyed her stay there even though she didn't improve. (She) liked the country setting and all the animals...(but) they don't do what they say and tell you what you want to hear to get you there...They provided no discharge planning, (weren't upfront) about money...or family therapy...(or policies surrounding stay like) what clothes you can bring etc...They may be great for substance abuse, but truly have no idea what Eating Disorders are and how to treat them.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
5.0
Excellent
I found every part of my involvement there to be respected and engaged with dignity and kindness.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More
3.0
Good
Good for trauma work & small group...Many activities advertised not provided/available...Had to pay additional to see psychiatrist additional times and withdrawal symptoms were unmanageable and not medically handled well.
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
More