The Right Step - Dallas Central

2219 West Euless Blvd, Euless, Texas, 76040

3.9

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(44 reviews)
The Right Step has been treating patients with chemical dependency issues for more than 20 years. Staffed by compassionate and experienced professionals, the Euless/ Ft. Worth facility offers gender-separate residential addiction treatment for adults, as well as a chronic relapse program. Treatment is multidisciplinary, 12-Step based and individually tailored to each client.

Facility Highlights

  • Relapse Prevention
  • Separate Groups for Men and Women
  • Individual Counseling

Specialization

  • Inpatient Detoxification
    Individuals in need of withdrawal assistance are provided professionally monitored medical detoxification services in a clinical setting for optimal results. Detox may last between three and five days and is followed by additional care upon discharge as desired.
  • Chronic Relapse Program
    For those who have been in treatment before or who have been struggling to stay sober, The Right Step’s chronic relapse program uses proven methods to help clients prevent relapse before it happens. Specially trained staff helps clients gain insight into their roadblocks to recovery and create a specific action plan for addressing triggers following treatment.

Facility Settings

  • Private/Secluded

Treatment Center Links

Patient Reviews

Overall Ratings

  • 3.9

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    Avg. score from 44 reviews
  • 3.8

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    Accomodations & Amenities
  • 4

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    Treatment Effectiveness
  • 3.9

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    Meals & Nutrition
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AM

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The staff embarrasses themselves with the way they treat clients and their families. They are rude, condescending and manipulative. This place used to be gender separate (as it should be) but now it's coed and they didn't even mention it on the phone before I got there. I was looking for a female specific treatment center for exactly this reason: coed rehabilitation centers can be a huge distraction. With the exception of a few staff members, the rest of them were extremely rude and disrespectful. The food was good, and some of the workers really cared about us.. but that's not enough for me to rescind my 1 star review.. it was overall a terrible experience. If you want to leave before your 30 days is over, you'll have to sign an ATA and wait a minimum of 4 hours before they'll even give you your belongings.

CJ

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I WAS IN INPATIENT IN EULESS. THE PLACE WAS FANTASTIC. THOUGHT ME A NEW WAY OF LOOKING AT THINGS AND NEW WAYS TO HANDLE THEM I AM CLEAN OVER A YEAR. RIGHT STEP GAVE ME BACK MY LIFE. I AM FOREVER GRATEFUL AND SO IS MY FAMILY. THEY GAVE THE SKILLS I NEEDED. A SPECIAL SHOUT OUT TO THE MOST AWESOME COUNCILOR. THE WHOLE STAFF IS MOSTLY PEOPLE IN RECOVERY AND THE UNDERSTAND I HIGHLY RECOMMEND THIS PLACE IT IS VERY CARING LOVING NURTURING ENVIROMENT.

anon

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Found the other people on the unit more helpful than any of the staff. Zero Communication between staff. In my short time there. I had nothing but negative experiences with the staff except for the Psychiatrist who I loved and one out of the several nurses I saw. Admissions staff basically wanted me to sign things without reading. I was given a huge packet of information with highlighted areas to sign and/or. They wanted me to sign things even if they weren't true yet . For example one section said that I received the guidebook of rules for the unit. When I questioned the fact that I had not received any guide book of rules, I was told that I would receive it on the Unit. When I stated that the paper said I had received it already. The staff just kept saying I would receive it on the unit. I stated that I wont sign it until I received it. The staff proceeded to become argumentative rather then just getting the rules for me. I had a assessment on a Wednesday which said I was going to detox from a medication I was on and been using appropriately and then join IOP . This medication was not my addiction. I agreed to this because I really wanted the additional help and could see how this medication could be addictive. I already had a sponsor I was working well with, A therapist, a couples counselor and home group I regularly attended. They told me to come in Friday morning for admittance to the detox unit. I was there bright and early but it still took 4-5 hours to get on the unit. I made all the appropriate arrangements with the human resources of my employment. About half way through the process the nurse I was meeting with told me I was being put in the residential program because that's what assessment said. When I attempted to point out that was not what I was told on Wednesday nor had I made any arrangements with my employer for a 30 day stay. Or packed for an extended stay. She just continue to ignore me rather than listen to me and just kept saying that what my assessment said. When it became clear I wasn't going to budge until I talked to the person who did my assessment or someone in assessment. She went and got a couple other people to talk to me (neither of which was anyone from assessment). Finally someone came into the room and stated that I was correct that's what my original assessment said. I met with the psychiatrist (who I loved btw. He really was one of the 2 people I met on staff who treated me like a person rather than a number). I met with the psychiatrist he told me his plan for me and what meds I was going to be put on. I noticed after day 2, one of the meds the doctor prescribed I was not being given. When I questioned this I was told by one of nursing staff that the med was discontinued from my plan by the psychiatrist. It was not until one of the overnight nurses noticed the discrepancy (btw the other staff who treated me like a person). She told me that the medication was not discontinued by the psychiatrist rather it was called into the pharmacy and I had to call the pharmacy to verify my credit card info. Which btw was the first time that was mentioned to me. I didn't actually meet with my counselor until the day of my discharge. Although she kept apologizing about how swamped they were, It does not justify the lack of communication. On the day of my discharge I kept being told I would be discharged around three. I wasn't discharged until 4:30, all my meds were called into my pharmacy including the meds I came with. When the pharmacy called with questions rather than get me. I was literally in the next room. The nurses told the pharmacy I had been discharge and was on my way there. The last thing I would like to mention is when one of the staff asked the Men's Unit Coordinator if my file went to me, she said "NO" in a demeaning and incredulous way to the staff. Because of the way she said it, I than stated I would like to get a copy as is my legal right. The coordinator just walked away ignoring me . When this staff asked nursing staff what to do they told her that I needed to make an official request. So when I asked staff how to do that, they gave me the run around. The one amazing thing (other than those 2 wonderful medical staff) was the quality and nutritional value of the meals. I was truly impressed with the kitchen staff. I am starting IOP soon, hopefully that experience will be better. I have heard positive things from my NA home group about there IOP.

CC

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Pretty decieving on the site and images for Euless center . Pretty disorganized and wasn’t exactly told what to expect going in voluntarily . Wasn’t welcomed or comforted at all coming in just brought straight to a very bland sad room with a plastic mattress /pillow and jail quality bedding . Then I was on my own wasn’t shown around by anyone except where people can smoke , really no explanation of anything at all . Didn’t know what medications I should have or when and no one checked on me at all the first night or even morning until I asked them if there’s something I should be taking to not get sick and I was told they didn’t want to wake me when I needed meds to not get sick which I thought was the point of being there. And no one checked on me at all asked how I was doing or even checked vitals my first night not until the next day sometime when my roommate complained I was sick and vomiting. Some of the staff were just careless and not understanding or caring at all and you had to be the one to ask Questions or figure things out on your own a lot of wandering around aimlessly like an open jail concept and sleeping it off would have rather done that in a hospital room and saved a ton of money in a cleaner envorinment and probably more positive helpful people .i figured it should be a welcoming comforting place when your coming in voluntarily and it is a scary thing .

MH

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There are not many options for drug and alcohol residential treatment in the DFW area, and this is one of the better options. If you are serious about getting a foothold on your abuse, this is as good a place as any to start. I've really seen some amazing recoveries, but also some devastating relapses. They have an awesome fitness center and the chef prepares great meals, so you won't go hungry. The group setting is more like initiation into the 12 step gang, with not much supervision. At the end of the day the only one who can help you get, and stay, sober is YOU. Like life, the program only gives you results if you invest in it completely. This program is simply overwhelmed and takes on too many patients to offer individualized treatment, though they try. Very nice staff that has great intentions. At one point in time they literally forgot I was there, and lost track of my treatment program. Overall, I would give this facility 3.5 stars out of 5.
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