I am 2012 alumni of TTC and also worked there for almost 5 years. In 2012-2015 I would give TTC 4-5 stars. Up until about 2016, this was a promising program that cared about their patients and employees. The former CEO, made sure of that. When he was pushed out and a new self proclaimed “regime” came in, the quality of the clinical side of program took a dive along with all their ethical practices. The program is now run by a lawyer who flies in from Arizona every other week, with no experience of recovery or addiction treatment. The insurance billing practices have also come into question. The census of patients began to dive, naturally, with a series of layoffs of staff to follow. Several valued employees brought ideas and change initiatives to the new exec staff, all of which were shot down. TTC took on a corporate feel and the patients, along with the staff, are treated as another number in the system and dollar signs. It’s a shame and really sad to watch the lives of patients and staff here slowly degraded and disrespected. I wish I could say I still believe in this program because on April 20th I will have 6 years clean. That journey started at TTC. I can no longer make the recommendation for treatment here with a good heart or right mind.
There are still good programs out there - do your research. Ask lots of questions, as a patient, or as a loved one.