Timberline Knolls

40 Timberline Drive, Lemont, Illinois, 60439

3.3

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(92 reviews)
Timberline Knolls Residential Treatment Center provides treatment in an all-female environment, for adolescents, teens and adult women facing behavioral health challenges that include eating disorders, chemical dependency and co-occurring conditions. Individualized treatment options include a blend of clinical and holistic therapies, plus daily 12-Step practice to foster long-term recovery.

Facility Highlights

  • Dialectical Behavior Therapy
  • Individual Family Therapy Sessions
  • Family Dynamics Group

Specialization

  • Creative Arts Therapy
    Writing, making art or engaging in theater can be deeply therapeutic for people working to recover from addiction. Many facilities offer one or several forms of creative arts therapy as a way to help patients learn to express their feelings in productive ways.
  • Equine Therapy
    A form of animal therapy, equine therapy involves visiting, working with and sometimes riding horses as a way to create a metaphoric relationship that leads to life-altering insights.

Facility Settings

  • Wilderness

Treatment Center Links

Patient Reviews

Overall Ratings

  • 3.3

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    Avg. score from 92 reviews
  • 3.4

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    Accomodations & Amenities
  • 3.2

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    Treatment Effectiveness
  • 3.4

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    Meals & Nutrition
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VM

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Absolutely terrible ineffective place. It’s a farce

E.S.K.

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I attended the PHP program only, so this isn't based on the lodge. My counselor was the best counselor I have ever had. The groups were great for processing, but there wasn't too much focus on learning skills, as most people learned skills in residential and knew them when they stepped down to PHP. I went straight to the program, so I did not. I think treatment would have been more effective if they were more emphasized. Along with this, when I came in, someone told me that they will not argue or even debate with insurance about keeping you in the program if insurance does not want to, even if you need to stay. I didn't believe it at all, but after 2 weeks, I was pulled in a room with my counselor and told that it was my last day that day. I understand that it isn't as simple as that, but I went straight back to drinking and binging. I think if I had gotten a solid foundation under my feet there, I would have had a better chance. All women. Most people are between 18 and mid-20s, but there are definitely people of all ages who have many different issues and substances of choice. Most people also are really nice; everyone in the PHP program seems to want to get better, with a couple of exceptions, and it makes for a good community and support environment.

AB

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I went to timberline in a desperate attempt to heal myself from the symptoms of ptsd, panic disorder, and bipolar that kept resurfacing and corrupting my life. My mom and I put so much trust and faith into them, and all I can say was that they took complete advantage of our (and many other vulnerable individuals) situation. First of all, the “equine” therapy that was listed on the website and is still listed here has not been a thing for over 2 years. In addition to that, they advertised self defense classes that had also been cut from the budget. Equine therapy would have been neat, but I was really looking forward to empowering myself through self defense. Some of the therapists for groups were wonderful, others were straight up condescending and rude. One woman in particular showed up over 20 minutes late to a process group, and told one of the girls who was asking for advice coping with a trigger from her recent suicide attempt that she “just had to make it a good thing” and frequently talked down to residents in the group. The “behavior health specialists” or BHS on staff were both understaffed and lacked training. I witnessed them walking away from self harm, panic attacks, and saying that “there’s nothing I can do” about a girl having a dissociative flashback. There were medical emergencies that stretched on for HOURS (I really wish I was exaggerating) before action was taken. There was active self harming that went unaddressed. I myself am an ex self harmer, and it was very triggering seeing it go on with nothing being done about it. I hadn’t considered it a real option in years and found myself thinking more and more about it. Most of them were my age or younger, I’m in my mid 20’s, and acted more like camp counselors than support staff. While most were overall good people, they were under equipped to handle the situations that they and the residents were put into. The nurses were kind to me, but I heard many negative things. They were also understaffed as well-one nurse working all day dispensing meds to 30+ women. This may not seem like a lot, but it left lots of women waiting a LONG TIME for medication for panic attacks/pain. They also tried to make a woman with asthma who COULDNT BREATH to walk to the nursing line to get her inhaler. She was also having an allergic reaction to the mold that had infested the lodge. Speaking of the mold, the lodge I was initially placed in had BLACK MOLD growing almost everywhere. The women I lodged with and myself had brought it up almost daily and it took someone going to the ER for them to finally take action. The place was so filthy there was even a full on mushroom growing in one of the rooms. When they finally moved us, they let us know the night before and rushed us to pack everything into boxes and it was very rushed. We spent half of the next day in one of the therapy buildings waiting for the new building to be ready. The whole situation caused a lot of stress. By that time I had already signed my paperwork to get myself out, and in the process of the move they misplaced my wallet. So I flew home with no ID and no money. Overall it was a really disheartening experience. I resigned my job and put my life on hold to try and get better, and I truly feel that this place set me back. These are just the big things, there was lots more that went on. It was my first time in residential treatment, and I never expected it to be a fun time, as healing takes a lot of work and is often harder than the events that happened in the first place... but I never expected that a place would put my personal safety and others on the line.
Official Facility Response:

We are sorry to hear about your experience at Timberline Knolls. Our goal is to provide the best possible treatment for all our residents. We would like the opportunity to talk over the phone. Please contact us at advocate@timberlineknolls.com to arrange a call. We appreciate your feedback.

MLB

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This is a place for girl/ladies who have eating disorders. That is what they focus on 90% of the time. If you have a drug or alcohol addiction this is not the place for you to go. The food here is served in a cafeteria but is is all processed, high fat, sodium and calories. If you lose any weight here you will be put on restrictions. If you smoke you will get 7 smoke breaks during the day.
Official Facility Response:

We are sorry to hear about your experience at Timberline Knolls. Our goal is to provide the best possible treatment for all our residents. We would like the opportunity to talk over the phone. Please contact us at advocate@timberlineknolls.com to arrange a call. We appreciate your feedback.

IV

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My daughter liked it there and they were good in many ways, but they were very short staffed and they did not help with discharge planning. After her therapist changed because she left TK, the new therapist did not return our calls and discharged her a week later, without talking to her regular therapist or to the social worker from DMH. My daughter ended up in ER 2 days later.
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