Turning Point

The MOST unstructured, chaotic waste of time I have ever experienced. Clients were provided no education about the disease of addiction. There was no instruction about triggers and pre-crisis warning signs. No coping skills for the real world outside of Turning Point were taught. Many residents did use the huge amounts of free time to tell war stories, and glorify their drug usage. Turning Point doesn't need to revise their Treatment Program; they HAVE NO TREATMENT PROGRAM.

Literally wouldn't let me contact my dad who's in the program to ask were the water shut off it so his sprinklers dont freeze in the winter

One of the nurses is the best! If it wasn't for her I would of left many times!!! She should be running the place! She's the only one that cares and she was also an addict and she will tell you about her struggles. Thank you!!!

I do not recommend that anybody go here for treatment. As a former employee I saw a lot of the things in the background. There are some staff who are truly caring and loving and just want the best for the patients and then there are other staff who will berate them behind closed doors or even sometimes to their faces. As a counselor we were forced to push the clients through treatment in order to make room for new ones. The workload is extremely unbearable and the expectations that are put on the staff is ridiculous. Staff was told no overtime is allowed and if you had overtime reprimands would be handed out, however we were also informed that we had to have all of our work done by 5 everyday and that was not always the case as in most Human Services positions . The expectations and requirements that the supervisors had on staff made it very difficult to get everything done and to be an effective counselor due to the fear of being reprimanded at the end of the day . Every staff had a file and if you did something that they felt was against their expectation or against their rule they would load your file and then fire you on the spot. Very little was there any time for verbal warnings or teaching moments. Inconsistencies were quite normal in that not all clients were treated the same and there were favoritisms going on between staff and clients including supervisors and clients. New counselors are coming in and are thrown into their position even though they're supposed to be trained but the supervisors are so overwhelmed that they can't train anybody because they don't have the time. They are carrying full case loads on top of all of the supervisor requirements. This causes a lot of turmoil with their caseload of patients because the time is lacking and that's what ends up suffering. Upper management is ridiculous. They have their own cliques going on and have been heard talking bad about other employees. Those down in the house, upper management and HR, avoid staff and clients and issues that arise. As an employee you are not allowed to go down to the house oh, you have to send an email which very rarely gets a response. Everything that has been mentioned up into this point it's just a percentage what's wrong with Turning Point.VBH and CCBHO need to go back in and speak to the employees that upper management kept from them intentionally because they knew that these employees would tell them what was really going on. There are some success stories coming out of Turning Point and I praise those people who do that and are able to fight their addiction and remain sober. Best wishes to everyone who is there and to everyone who has come through turning point and I hope you are doing well and continue to do so.

One of the worst experiences of my life. More like jail than rehab. The staff berated you, the facility was filthy, and the clientele were mostly thugs from P'burgh that had no interest in recovery and recounted war stories, as if they had never had a life outside drugs. If you are a normal human being and find yourself in need or D & A treatment this is not the place for you. If you are a person used to being in the system then you wont notice anyway.