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University Behavioral Center

2.5 N/A (26 Reviews) |
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Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2500 Discovery Drive
Orlando, Florida 32826

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Hospital

Facility Highlights

Team Members Who Care About Each Patient

Leading and Knowledgeable Psychiatrists

Pool

Philosophy

At University Behavioral Center, the research-based treatment philosophy is highly structured, intense and individualized. The team-based approach to treatment and the promotion of better health emphasizes cognitive-behavioral therapy which, when necessary, focuses on past trauma, sexual history and psychiatric issues, along with creative arts and recreational therapies and team-building activities.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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User Reviews

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
1.0
N/A
Run far away . This place is a huge scam . Our daughter Was brought in on a Baker at. She was given absolutely no medicine. Actually, they even allowed her to wake up and stay up at night to help them with their adult duties. 2 weeks after she had been released with absolutely no change whatsoever. We received a very plain bill stating that the her stay for 3 days or less than 72 hours equalled over $6600! They lie to you on intake stating it's OK that you don't have financial abilities and that it's OK that you don't carry insurance. However, do not fall for their scams.
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3.0
Good
My stay at ubc was great the staff was very kind it was a lot of people that they had to be there for but some how made it work they really have a lot on there plate every one not just us the patients every one asked the staff on the floor to do something i seen staff read books to people that couldn’t read get yelled at Spit on and kept smiling I was on tp1/tp2 they was great people I could not believe how nice they treated me one staff took out his time to speak with me to see how I was doing right after he was done talking to me he ask someone else how you doing and had a 10 minute conversation with him to make sure he was feeling ok the groups was ok their was a couple us that like doing music so the staff turned on some beats and let us Rap and sing Music is very relaxing That was nice I enjoyed paying card with the techs watching comedy making jokes going out side took my mind off things I was going through thank you You Guys are wonderful people and thoughtful . Thank you Guys I doing better.
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No Rating
These people don’t care the slightest bit about taking care of their patients & the families of the patients. They are absolutely rude & miserable.
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1.7
N/A
Very poor customer services and support.
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4.3
Great
Good place. But if you're going for detox you might as well detox at home. The check in time is horrendous.
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No Rating
I can see why they only rate less than 3 stars. My daughter is being detoxed and they won't talk to me to get a full and accurate medical history. Alcoholics commonly lie about the severity of their illness, so family input is and should be critical information for performing accurate assessments. Don't they teach this in medical schools and nursing programs?
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4.3
Great
My first year of sobriety is completed. I tried 5 times before UBC and eventually went back to drinking. This time I succeeded. Every day has been a choice; to become someone I can be proud of, or return to misery. I'm also sending my thanks to the counselors, who made it possible for my success. They are terrific people, who care. I will be forever thankful.
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1.0
N/A
They may delete this because it is not favorable. After telling a facility in another county that they would accept a patient. Transportation was arranged, patient transported. Ok, so the family thinks this is great, patient will get the help needed, in what they were told was a very good facility, by a number of people, including other health care workers. Well, think twice before sending your loved on there. Patient, was turned away and family had no idea where he was taken for hours. Now remember this is after getting information and saying they would take him.
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2.0
N/A
This place sucked
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1.0
N/A
Lied to me and my family several times. Gave me the wrong medicine, putting me in an even worse situation than before. Thanks.
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1.3
N/A
This is the worse place you can't get anyone on the phone nobody calls you back the receptionist is a very very rude the nursing supervisor is a lair and has no compassion 2 was 2 people that tried
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1.7
N/A
I was brought to this place on a Baker Act. The staff was rude, inpatient and unorganized. I felt like I was in prison while there. The so called socIal and rehabilitative activities are as such for an example: where you are coloring. Really. Im 53 years old, I was over coloring in Kindegarten. If you have to take your loved one to a mental health center, for the love of God choose somewhere else.
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No Rating
Ubc saved my life!!!! Dr. and therapist saw me 7 times,I just wasn't ready the first 6 times...I'm clean and sober now..I was a hopelesss addict who kept trying and thru the embarrassment of returning I realized the staff at ubc truly care and don't give up on us!! So don't give up on yourself.I am a very grateful recovering addict who has re engaged in a meaningful life with my children and grandchildren and I'm forever grateful to everyone at ubc..thank you for caring when I didn't...forever grateful
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2.0
N/A
No classes or activities, she had to complain to staff before the dorm was allowed to do anything
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No Rating
This place was terrible they make you feel like you are crazy they do not help you at all when I got discharged they didn't give me my things back very rude staff members
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No Rating
I looked in to University Behavioral to get help for my son who has ODD, the website and the person I spoke to on the phone prior to taking the 1-1/2 hour trip to the facility both claimed this was the place to go for help. We didn't even make it past the intake clerk. She took down all our information and brought it to the psychiatrist. He never once came and spoke to us personally. Five minutes after taking it to the psychiatrist the intake clerk comes back, doctor doesn't feel my son should be admitted. Mind you he has recently attacked his sisters and has attack me in the past. The reason he wont be admitted "we only admit those who are a danger to themselves not others". Um ok....thats not what the website claims. Needless to say I feel as though the system is once again failing my son. We have been so desperately seeking help for him, yet no one seems to want to help before its too late and he ends up in juvenile detention or jail. 
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4.0
Great
They saved my life. From the medical staff to the psych staff they are wonderful.the staff is the best part,they are kind,understanding,and caring,please if you have a drug,alcohol,or mental issue,I'm dual diagnosed,,,please go...your life will be changed,we know addictions not pleasant,drug free life is wonderful......they are the best and you are worth it,,,,,,,,
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3.3
Good
Well according to other people this facility was a lot better than others It made me feel like I was in prison Although it is better than some other facilities, it felt like a prison nevertheless. I've never felt more trapped and closed in before in my life. But yes I did leave with the problems I came in with resolved. But I left with several new problems that no behavioral center can fix.
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1.0
N/A
This place was out there. I was threatened with medical restraint that could have overdosed me.The most unprofessional place I have ever been. Now the finance office is trying to tell me my Medicare deductible is $1287 when I called Medicare I was told the deductible was $166. My 72 hour stay was extended to 5 days. Is this even legal? Staff was talking about the gender of patients. And they also complained about the hours and the pay. On the day I left I noticed their license was expired. Very unprofessional This place needs to be to be closed
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1.0
N/A
I was baker acted and sent to this facility... I was here for a suicide attempt and this facility only made me feel worse. I had to get medicine every day for neausia and I lost 10 pounds in a 5 day stay here. They prescribed me the wrong medicine with a misdiagnosis. I felt unsafe with my roommates, and we could not go anywhere without permission, including the bathroom. There were only 2 staff members that treated me like a normal human being. AWFUL facility and AWFUL staff. If you have mental health issues go to ANY facility but this one.
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1.0
N/A
After being on a voluntary admission was sent into what they consider the \"addict\" side of the facility, I suffer from bipolar depression. Rooms were decent, showers disgusting... I would never go back here.
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4.3
Great
Were able to properly sedate my child without overdosing him. Was able to handle my son's destructive behavior. They were unable to find a medication that worked. I have faith in the facility's doctors. I know that with enough time, they would be able to give them the help he needs. In my case, with insurance, it was $40 a day. He was there for 2 weeks so I couldn't let him stay because I just couldn't afford it. But I would send him back in the future.
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4.0
Great
One on one counseling. Food was good. Over crowded. Room mate was crazy...didn't feel safe sometimes
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4.0
Great
The staff was great and made the whole family feel welcomed. The therapy was very beneficial. The wait time for appointments was long. The check in and discharge was extremely long. although my family member relapsed shortly after discharge, i believe that this facility is great. The relapse had nothing to do with the therapy or services.
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No Rating
Its a wonderful facility but alas its not perfect. My step son has mental issues and was abused as a baby by his biological father. There is one staff member in particular who is a nasty mean man. Again its a wonderful place stained by a few bad apples.
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4.0
Great
Staff was great and they had plenty of outside and off campus activities. Movement through the program was purposeful and relevant. Communication with the family was excellent. Therapy sessions were accommodating. However, discharge and intake involved a lot of waiting.
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