Not only is this place EXTREMELY unprofessional. The actions they take to handle consequences are belligerent. My mother was there for treatment. Not only did they inform us of the wrong price and then demanded we pay $4500 THAT day because of the mistake they made. They, gave us the wrong prices and then their comment was "We had to be STUPID to think we would get any treatment for that price". No admittance to quoting us a wrong price, no apology, nothing. Then upon taking my mother to a doctor for anxiety and labs. She was not informed of the results, and contacted my sister and gave her the results. Following that, instead of contacting my us for payment of the doctors appointment. They saved my mothers boyfriend card information(from the initial downpayment). But contacted him for payment of the doctors visit instead of us. Which was wrong because his name was nowhere on the contract or was he stated anywhere as a point of contact. We have received ZERO emails of receipts, admittance emails or anything regarding my mother. Even as promised receipts and phone calls, neither were received. Treatments and facilities ways are not carried out as promised and stated on the website. Upon a week of following the lies, crooked ways and wrong doings. We decided to drive and get her. We did not inform them due to prior patients informing us they WILL put them out if not cooperating with their ways. We live 10 hours away and reached the facility at 9am. Upon arrival we walked in to speak with the counselor whom was LOVELY! She helped my mother SOOO much, only the best interest in mind. (Greeted by the person who gave us the wrong information whom had no apologies or things to say, only a very rude attitude) After constant attempts to convince us to leave her at the facility, we were not forcing her to leave. She agreed to. The facility director wanted to speak with me and my sister, especially after finding out of the wrong doings and contracts breached. We stated all of our issues to her as we did with the counselor. She very rudely informed us that she heavily advised against us taking our mother home, that we were making a huge mistake, that my mother was a raging alcoholic and we would let her continue down the same path because the new facility we planned to put her in couldn't help her. Which I found extremely unprofessional. My sister eventually became upset and informed the woman we would be leaving, with my mother, and no other payments would be made. Then the director stood up and told us that we had to wait 72 hours before we were allowed to receive any of her belongings, documents, contracts and even that we could not take my mother with us. At that moment we walked out and my mother continued to speak with the counselor. After a moment I went in to get my mother where the woman wouldn't let me in the room, I overheard them attempting to convince my mother to stay, that she HAD to stay so I made my way into the room. My name is in the contract as a point of contact and someone to oversee any processes. Upon entrance of the room the director demanded I get out and I had no right to be in there. Where I stated I had FULL rights to be apart of the conversation of her discharge and future treatment plans after leaving. She followed with arguing with me, demanding I get out and that she wouldn't disclose any information with me. For my mothers sake I stepped out. Where I then overheard her say that we(my sister and I) were Brats, and we were going to KILL my mother and let her go back downhill! At that moment my mother stepped out and I demanded we left at that moment. This is a VERY LONG story made as short as possible. I do not recommend sending anyone to this facility. Not only are they money hungry, they are liars and extremely unprofessional. My sister and I went in very calmly with our heads on our shoulders but once she decided to argue with us, I became angered. We left without any paperwork, they refused to give us any of her items(clothes, money, birth certificate, insurance cards etc). The pictures on the website are not true, the rooms are shared by anywhere of 4-5 people at a time. Group sessions are numbered around 25 and it is stated as more of a screaming match. Not only are these words from my mother but other patients as well whom spoke with me and informed me of these things. Patients are hardly monitored, in the hour I was there 2 patients were behind the building smoking marijuana. I was told multiple patients have brought in alcohol, drugs and acted sexually in the bathrooms and things. This company is sideways, crooked and extremely unprofessional. For the amount of money you are gonna pay, you can get somewhere MUCH better for yourself or loved one. I am not one to make a bad review or bash any company, but this company has done nothing but put a bad taste in my mouth. I hope that you took the time to read this to better inform yourself. To the Wellness center, I hope in time you can grow as a company and I appreciate what help you did provide my mother.