When I checked out their website and talked to a counselor, I truly thought I had found a place that would be able to help me. Instead, I had a horrific experience. I followed the packing list exactly, yet when I arrived was not allowed to have even my shampoo or conditioner. They refused to give me all my clothing. Whoever picked out what I was allowed to have gave me only bathing suit tops and 3 pairs of socks and underwear. They woke me up before 5am each morning. I was detoxing and badly needed the sleep. There was absolutely no privacy. I was moved into a house my second day there with women that were at least 10 years younger than me and blared awful music all day. I didn’t sleep for 4 days and all I wanted was a nap. The houses had no carpets or rugs so everything echoed. Trying to take a nap, I’d hear someone in the shared bathroom taking a dump. The food was AWFUL!!! The website talks about focusing on nutrition, yet the meals were all deep fried and breaded. I couldn’t eat a thing. Even the smell of the institutionalized cafeteria make me sick to my stomach. No fresh fruit or anything remotely healthy. There was no beach, no pools that we had access to, yoga once a week (which was cancelled when the instructor went on vacation) and what they called a gym was a 5ft by 10ft un-airconditioned joke. I had to share a room with a young woman that snored like a bear and spent the entire day in the room without even attempting to go to a group. The houses are unlocked at all times, which made me feel unsafe. I decided to leave after 2 weeks (I can’t believe I stuck it out that long). Once I informed them of my choice, the real craziness began. I was lied to repeatedly in order for them to try to get me to stay. They told me my insurance wouldn’t cover it unless I completed the program. Lie. They told me they talked to my husband (they wouldn’t allow me to call him) and that he said he wasn’t in agreement with me leaving and wouldn’t help me get home. I was floored by that. When I finally did get to talk to him, he confirmed that was a complete lie. They never even spoke to him. I went there to get off rx meds. They basically forced me to take over 7 different meds a day. While I was there, 4 former “patients” came back from relapsing. One even left one afternoon stating she was going to go get high. She was allowed back two days later. They make a big deal out of keeping what is said in group confidential, yet that was a joke. People there just sat around talking about each other. It was like being in high school. The whole experience was traumatizing. I’m still having nightmares about it. By the way, my insurance company did pay the $28k charged for the 14 days I was there. No wonder they wanted me to stay. They actually made me pack my things in the parking lot while the cab I called waited for me. I wouldn’t wish this on my worst enemy.