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Willow Springs Center

2.0 N/A (7 Reviews) |
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Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
690 Edison Way
Reno, Nevada 89502

Financial & Insurance Details

  • Insurance
  • Medicare
  • Medicaid
  • Financing

Services

  • Average Location/Amenities

Facility Highlights

Play Therapy

Family Therapy

Psycho-Education Groups

Philosophy

Drug and alcohol addiction is a complex illness, and long term sobriety takes more than active parenting and good intentions. The earlier the substance abuse begins, the more likely it will become a serious issue – posing a greater challenge for adolescents. Residential addiction treatment at Willow Springs Center is centered in the Ascent Program. The philosophy of this program is recovery is an ongoing journey which begins upon admission and continues throughout the person’s life. This is a valuable component to the patients’ clinical work and impacts their overall mental health treatment.

Facility Center Details

  • Residential Treatment
  • Detox Services
  • Behavioral Disorder Treatment
  • Dual Diagnosis
  • Outpatient Services
  • Intensive Outpatient Services
  • Sober Living Home
  • Day School
  • Private Rooms
  • Pet Friendly
  • Exceptionally LGBT Friendly
  • Men Only
  • Women Only

Accreditation/License

  • CARF
  • JCAHO
  • ADP
  • NAATP

Disclaimer

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Meet The Staff

Dana M. Arlien, MD
Medical Director

Dana M. Arlien, MD is the medical director at Willow Spring Center. She has an undying compassion for the quality of medical services for those entrusted to our care. An accomplished author, avid outdoors person and the recipient of numerous academic awards and scholarships, Dr. Arlien is a former participant in NASA’s Space Life Sciences Training Program. She completed her child and adolescent psychiatry fellowship at the University of Nevada, School of Medicine, where she was chief fellow for child and adolescent psychiatry. She is licensed to practice medicine in the State of Nevada. She earned her doctorate from the University of Nevada, Reno, and her bachelor’s degree with honors in neurobiology, physiology and behavior at the University of California, Davis. Dr. Arlien received the Outstanding Child and Adolescent Psychiatry Resident Award in 2006 from the American Academy of Child and Adolescent Psychiatry.

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David Briggs, LCSW, LCADC
Director of Clinical Services

As director of clinical services at Willow Springs Center, David Briggs, LCSW, LCADC is responsible for the therapeutic programs for all patients. He is also the director of Willow Springs’ Outpatient Program. Previously, Briggs was manager of Willow Springs’ Ascent Program for substance abuse treatment, where he developed a comprehensive treatment approach based on the matrix model on addictions. Earlier in his career as an alcohol and drug program coordinator and youth advisor with Washoe County Juvenile Services at Wittenberg Hall, Briggs facilitated group educational and counseling sessions with detained adolescents, trained probation officers and related professionals and evaluated programs using evidence-based techniques.

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User Reviews

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3.7
Very Good
I recently discharged from Willow Spring\'s DBT Program this October and was there for about two months and two weeks. I was surprised they accepted Medicaid and the quality of the treatment there. I discharged a person that could use their skills better. My therapist was phenomenal and my psychiatrist was also very good. Their DBT is intensive and we have groups throughout the day. We also have pet therapy, recreational therapy and art therapy; the school there helped me a lot! The teachers there care a lot and treated me well and always helped me whenever I can; it was my first time getting Straight A\'s there and they transfer to your school when you leave. There\'s also a Ropes course there which helps you with leadership, teamwork, and having fun! Most of the staff were kind, and you are drilled with skills. The pros there were there were many skills, many groups, a caring treatment team, a good certified private school, weekly rewards, family sessions weekly, being treated like a person, and that if you\'re out of state or town, Willow pays for your family to come down and you can go on pass for a few hours to a few nights at the Nugget hotel nearby. Of course, you have to stay there awhile to get the ropes course and passes, though I felt Willow has helped me a lot. The cons were the quality of the food sometimes (though there are tasty options!) The safety showers and restrooms are not my favorite and not being able to go outside a lot. Though, I\'ll never forget it and to the people who said it was horrible in the past years, Willow has changed a lot. And remember to get and ask for the DBT program! DBT Water has done me wonders!
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1.0
N/A
My son was there for 5 weeks in 2016 and it was the worst experience. Think jail But 1000% times worse for a teenager. He physically beat by other kids... Nothing was done and staff egged other kids on. He filed police report.. It went \"missing\". He was verbally abused by staff and kids daily. He stopped talking to anyone as he was afraid of what would happen. He witnessed kids harm themselves. Boys ran the place 100%.. Climbed over appliances. He was made fun of for his coping skills. He was medically neglected, blatent staph infections, picking, self harm and nothing was done. Little communication from staff, even though we were told anything happens or anyone lays a hand on kiddo we get a call. They don\'t even follow their own patient rights. If you even stood up for yourself... You were made fun of or kids threatened to kill you when you were sleeping. Telling staff was a joke.. Nothing was documented... But I wrote it all down. You\'d call nurses and be transferred to several until one knew what we were taking about. Took him out when we physically saw how bad it really was and knew if he stayed there he\'d not be there when we left. I could write a book on this place. Insurance now knows never to use them and didn\'t know how bad it was. If you want your child 1000% times worse then go here.. If not research somewhere else. NEGATIVE ZERO STARS. Shut this place down and save lives!
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1.0
N/A
This place is only for juvenile delinquents. Everyone is there my court mandate, not voluntarily. Do NOT send your child there for treatment. Doctor lied to us. He was placed in a filthy room. Therapy is only once a week. This is jail, not a treatment center. The website is fraudulent and the whole place is a juvenile jail, nothing more.
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2.0
N/A
I was a patient at Willow Springs not too long ago and I would not recommend it. For one thing, the food makes you gain weight like crazy. I was on residential counsel, and that was one of the most common complaints. We were told that they got those complaints a lot. Yet, they appeared to do nothing about it. I went in there underweight and came out overweight. Many other patients also gained an unhealthy amount of weight. There were a few nurses and staff who actually took the time to do their job, but most of them did not. There were quite a few staff and nurses who gossiped about patients (trust me, other patients overheard them as well) and they could be hypocrites. (Example: telling you to keep your voice down, but then screaming while laughing). The staff were in denial about it. Basically they judged us and gossiped about us, but lied to save their butts. Please, if you love your kids, do not send them here.
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2.3
N/A
My daughter was at Willow Springs for 6 weeks in 2016 . We had MANY complaints: (\'She\' is my daughter) My daughter was never given a peer mentor to help her admission or adjust. We agree that the transition for her into Willow Springs is a difficult one however we are very concerned about what has transpired in the past 24 hrs. These are the issues that came up. I think they may be unrelated but that needs to be investigated. 1.Nobody explained to her that she could have a sheet from the cart therefore she slept on a mattress that she felt was unhygienic. Our concern is that information is not being communicated clearly. What else does she not know that will be uncomfortable for her in the future? ... 3.The music in the room is very disturbing to her but the norm is music instead of silence. I think this may have been addressed although there is still the question about whose needs take precedence- the person who is soothed by music or the person who is disturbed by it. ... She called us very concerned that two inappropriate movies were shown... It seems that a student got her way and all the others had to watch- in my daughter\'s case, at least, out of fear of receiving negative points. We spoke to a staff member at some length and he said there had been a lapse in attention by a tech and that this sometimes happens with new people who have not yet been fully trained. He assured us he was on it! Our concern is that this is more a question of common sense than training when you are working in a facility where disturbed young people are struggling with difficult thoughts and images! We just discovered in our family session with a staff member and my daughter that the reason she was upset yesterday and didn\'t want to have her private session with the staff member was because she had received a package and letter from her abuser... I am livid that care was not taken to protect my daughter even though we thought the list of allowed contacts was very clear. I should also add to the long list above that when I was called in Michigan and told she had a place at Willow, I was NOT told that there was \"School\' vacation for the first 2 weeks she would be there. In fact, when I asked the admissions woman (I forgot her name..but you can look at our records to identify her) about how school worked etc..she just told me the outline of the school day schedule..nothing more. We also should add to the list below that when intake was done with the nurse on admission, mistakes were made... I believe this may have happened because our intake woman repeatedly came into the room and asked the intake nurse to hurry up because she needed the room..and the intake nurse was quite flustered because of the interruptions. This all documented on emails. My daughter herself caught the mistake and the on call nurse called me at the hotel to ask for clarification on dosage.
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1.0
N/A
All the positive comments here are made by staff and is complete bu!!$h¡t. I stayed at willow springs for 2 months and I hated every minute. First of all, the place is filthy. The floor gets swept about once a month and is never mopped. If you complain, you are told to clean it yourself and go away. If you are insistent, you get your \'privileges\' taken away for \'being disruptive\'. Second, the food is horrible. It tastes and looks bad and is often almost raw. It is also extremely fattening, which is a problem, especially if you have low self esteem. If you refuse to eat, you are placed on food watch, which means that you get placed in a room alone with a camera and a plate of food. If you eat the food and purge later, you stay in the room for an extra hour. Third, the staff are complete and total b¡tche$. If you ask them for something, they are either \'busy\' and tell you to go ask someone else or just say no. And then if you go ask someone else, you get in trouble for \'staff-splitting\'. And remember, you live there. Lastly, the people there(the people you live with) are horrible. If you\'re not in a gang, you get beat up by the gangs. If you are in a gang, you get beat up by the other gangs. And if I remember correctly, there are three warring gangs: the Crips, the Bloods, and about 3 different branches of Bulldogs. And if you want to know how to kill someone, here\'s 15 different ways to do it with one blow! :) I wouldn\'t wish willow springs on my worst enemy. DONT send your kids there, and if you know someone who is thinking about it, please advise them not to, because once you\'re in, you can\'t get out or they call the cops and CPS.
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No Rating
Dude, this place isn\'t even two star, TBH. they were not LGBT friendly. I reported bullying to administrators as well as staff. They did nothing. here\'s the thing... I got worse after attending WSC also... \"private rooms\" bull. my bathroom has been rudely opened with me in it SEVERAL times, and searched
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1.0
N/A
This was 32,000 a month and a total waste of money and time. Did not teach anything in 3 months. Total disappointment .
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No Rating
This place is one of the worse of the worst place ever,if you love your child never send them there,no compation or care for them. You pay to much for them to do nothing to help, the food that they give them is full of grease they don\'t feed them anything healthy the worse of the worse. Terrible. Didnt do anything to help my daughter. Very unorganized, and terrible environment. No one should have to go to a place like this.
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4.0
Great
It was a secured facility that did not allow our child to leave unattended, as was recommended by referring physicians and psychiatrists.
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