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Bartlett Regional Hospital - Rainforest Recovery Center

3250 Hospital Drive, Juneau, Alaska, 99801
The Rainforest Recovery Center (RRC) at Bartlett Regional Hospital provides adult men and women with comprehensive residential care for drug and alcohol addiction. The facility offers individualized treatment plans tailored to meet the needs of each client, and encourages all residents to take active roles in their recovery. Treatment is 12-Step based and relies on other proven methods, such as group therapy and one-on-one counseling, to help participants adopt effective and sustainable skills for maintaining a sober lifestyle.

Facility Highlights

  • Individualized Treatment Planning
  • Group Counseling
  • Family and Couples Counseling


  • Aftercare Support

    Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc.
  • Residential Treatment

    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Settings

  • Hospital

Meet the Staff

  • Charles E. Bill
    Charles E. BillChief Executive Officer
    Charles E. Bill joined Bartlett as Chief Executive Officer, on May 12, 2014. Chuck Bill comes to Bartlett from the Centura Health Physician Group in Durango, Colorado, where he served as the Assistant Administrator of Physician Development. His previous twenty-plus years of health care experience includes stints as President /Chief Executive Officer of the Arizona Regional Medical Center in Mesa, Arizona; Chief Executive Officer of the John C. Fremont Healthcare District in Mariposa, California; Chief Executive Officer of Southwest Health System in Cortez, Colorado; Chief Executive Officer of Cobre Valley Community Hospital in Globe, Arizona; Chief Executive Officer of Vencor Tucson Specialty Hospital; Associate Executive Director of United Blood Systems in Scottsdale, Arizona; and three senior management positions with Samaritan Health Systems of Phoenix, Arizona. Mr. Bill holds Bachelor of Science degrees in both Zoology and Nursing from the University of Arizona, and a Masters in Healthcare Administration from the University of Minnesota.
  • William C. Gardner, RN
    William C. Gardner, RNChief Nursing Officer
    William (Billy) Gardner came to Bartlett Regional Hospital in 2009 as Director of Medical and Surgical Nursing Department and most recently accepted additional responsibility as Director of the Critical Care Department. Gardner holds a Bachelors in Nursing from the Medical University of South Carolina, Charleston; Master's degree in Nursing, Health Care Management, and Business Administration from the University of Phoenix.

Treatment Center Links

Rehabs 360 Guide


Located in Juneau, Alaska, Rainforest Recovery Center (RRC) is a specialized unit of Bartlett Regional Hospital that provides a continuum of substance abuse treatment services to the residents of Juneau, Alaska and surrounding communities. It is one of the 27 (30.3 percent) of Alaska treatment facilities that offers residential treatment. The center also provides on-site detoxification, outpatient (OP) treatment, and aftercare services. Additionally, RCC hosts a number of support groups for individuals who are in recovery, as well as for family members of clients and program alumni. Treatment of co-occurring disorders is available.


According to Bartlett Regional Hospital's website, length of stay in either the residential or outpatient program varies. Clients first undergo a pyschiatric evaluation then develop an individualized treatment plan with staff.

Level 3.5 residential treatment utilizes a dialectical behiavoral therapy (DBT) informed approach, with evidence-based treatment for substance use. Clients also develop coping skills to stabilize them for entry into lower levels of care. Following treatment, clients will receive a discharge plan and summary for use by other treatment providers if necessary.

In level one outpatient treatment, clients one hour per week of individual and group counseling. Special treatment for opioid use is available in conjunction with counseling, random drug screens, and random medication checks. Other parts of Bartlett Regional Hospital offer emergency services and withdrawal treatment.


According to Bartlett Regional Hospital’s website, RCC employs a number of psychiatrists who specialize in chemical dependency, nurses, master's and bachelor's level counselors, behavior health associates, case managers, and activity therapists. Two individuals polled by Rehabs.com at the time of this writing gave two out of five stars for the staff's level of training and experience.


RCC can accommodate up to 16 residents at a time. Potential clients can assume, based on its hospital setting, that the center offers a clinical recovery environment. The three people polled by Rehabs.com at the time of this writing gave four-, one-, and three out of five stars for accommodations and amenities.

Despite limited feedback, one alum suggested that bed availability did not meet the community’s needs.


The two alumni polled by Rehabs.com to date gave RCC mixed responses. The alumni differed in what categories they felt the facility performed best. One alum rated its exercise and leisure provisions five out of five stars, and the other rated the same category just two stars. Both alumni rated RCC's holistic treatment offerings with one star and its connectivity/visitor policy two stars.

Kathryne, the more positive reviewer, found treatment effective and considerate of her mental health issues. “I suffer from anxiety so it was a very difficult choice for me to go to treatment," she wrote. "They made it very easy and with very little stress. I can't thank them enough!”

Alum Casey, however, rated his treatment effectiveness three stars, but provided a mediocre assessment. “Only 1 in town. Had a outpatient program that was usefully. Not enough beds. Felt detached,” Casey wrote.

To date, the 12 people to leave Google Reviews for Bartlett Regional Hospital gave an average of 4.1 out of five stars. However, reviews are for the whole hospital, not just the Rainforest Recovery Center. [1]

The three people who left Google Reviews for Rainforest Recovery Center at the time of this writing gave one-, four-, and five out of five stars. While one individuals gave negative commentary, the other two provided positive experiences. "I enjoyed the staffing , personal help," Kenny wrote on Google. [2]


The sole loved one polled by Rehabs.com to date was more critical than alumni. This anonymous survey respondent rated RCC only one and two stars in all metrics measured and referenced multiple friends who had “come and gone” and were “still messed up.”

“There isn't enough help in Juneau. When someone wants help they have to wait for months on end before a bed is available, the ones who can afford it will leave town,” they wrote.


According to the hospital’s website, RCC accepts insurance and is one of the 71 (79.8 percent) of Alaska treatment centers that accepts Medicaid. Additionally, sliding-fee scaled payment plans may be an option for individuals who qualify.

[1] GoogleReviews
[2] GoogleReviews2

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