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Valley Hope

501 North Washington Street, Chandler, Arizona, 85225
Valley Hope operates substance abuse rehab facilities in seven states across the country and offers comprehensive drug and alcohol treatment services, including medically monitored detox, residential treatment, day and partial care, outpatient services, and continued care. Each individualized treatment plan is grounded in 12-step philosophy and is designed to give each client the education and care necessary to begin a healthy and sober life.

Facility Highlights

  • Family services
  • Medically monitored detox
  • Residential, day or partial care

Specialization

  • Medical Detoxification

    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
  • 12-Step

    The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.

Facility Settings

  • Desert

Financial Details

  • Financing Available

Treatment Center Links

Rehabs 360 Guide

ABOUT VALLEY HOPE

Valley Hope in the Phoenix suburb of Chandler is one of Arizona’s 175 (51.3 percent) private, non-profit treatment facilities. The rehab center provides detox, residential care, partial hospitalization programming (PHP), family programming, and medication-assisted treatment (MAT). Tele-therapy is also available through Valley Hope, and the Tempe location offers intensive outpatient programming.

TREATMENT & ASSESSMENT

Clients can participate in an initial assessment online or by phone with Valley Hope. Once at the Chandler facility, each individual receives a full physical and psychological evaluation. Clients who require assistance for withdrawal symptoms can expect to spend a few days in medically monitored detoxification. The clinical staff recommends 30 days in residential treatment, making it one of the state’s 67 (19.6 percent) long-term care facilities.

During this time, clients can expect to spend more than 40 hours a week in a mix of group and individual therapy, family counseling, 12-step meetings, and addiction education classes. Valley Hope is one of the 202 (59.2 percent) facilities in Arizona that use the 12-step method.

Programming also includes wellness activities and non-denominational pastoral counseling. Individuals participating in Valley Hope's Suboxone program receive prescribed medication in combination with an intensive, full-day behavioral therapy program.

Clients who have completed residential or partial hospitalization (day) treatment can participate in a once-a-week continuing care group. Aftercare is also available remotely via the Valley Hope Telehealth. Through this online program, individuals can connect 24/7 with counselors and peers.

Chandler Valley Hope's alumni group also holds weekly meetings and monthly full-day renewal programs, both of which emphasize support in ongoing recovery, social events, and involvement with current residents. Valley Hope's intensive family support program includes online and on-site sessions and is open to individuals with or without relatives involved in Valley Hope rehabilitation.

STAFF CREDENTIALS

Valley Hope’s staff consists of physicians, nurses, psychiatrists, psychologists, and counselors. The provider's website features distinguished backgrounds and current roles held by organizational leaders, including state and federal government positions. It is one of Arizona’s 73 (21.4 percent) Joint Commission-accredited facilities.

ACCOMMODATIONS & AMENITIES

This 55-bed Valley Hope residential facility is located in the suburban town of Chandler, Ariz. Photos on the facility’s website indicated an on-site chapel and ample shaded outdoor space** for rest and socializing. Meals are prepared by a staff chef as well.

WHAT ALUMNI SAY

At the time of this writing, Rehabs.com has received feedback for Chandler Valley Hope from 20 former clients. Twelve alumni provided additional feedback through survey metrics, indicating strong approval of programming and facility upkeep.

Family Participation: 4.8/5
Cleanliness: 4.8/5
Counseling Options: 3.5/5

However, there was some disagreement on the scope and nature of treatment approaches available. One alum reported disappointment with less one-on-one counseling than expected, writing that for the high cost of treatment, "we could have had more choices of treatment options."

At least one other concurred about insufficient personal attention, with one underscoring the facility's reliance on 12-step programming to the exclusion of other approaches. Another alum described a "lack of fitness and holistic programs," but identified spiritual programming as a Chandler Valley Hope strength.

Holistic Offerings: 2.2/5

Some alumni seemed to find the limited focus of the center valuable in itself. "What I learned in rehab gave me a great start on my recovery," one wrote, while another added, "Simple, great program."

Two alumni highlighted the value of staff being in recovery themselves. Reviewers cited pros and cons for the open campus, noting that it could allow for learning responsibility, but that more supervision might be needed.

Opinions were split about on the cost and insurance coverage for treatment. A greater number of alumni indicated that they received financial assistance or other support to ease personal costs, but some provided negative feedback about their experience in this area.

On Google, Valley Hope of Chandler had an average rating of 4.2 out of five stars from 33 reviews to date.[1] Many alumni indicated that the program was life-saving. One alum wrote: “Well rounded program not only that cares about an individual needs ranging from dietary to their level of care of those in detox but also they're a SPIRITUAL not to be confused with RELIGIOUS.”

On Yelp, Valley Hope of Chandler has a rating of 3.5 out of five stars from five reviews. [2] While positive reviews echo what was written on Google, the negative reviews noted a lack of family participation and how it was “Not a very safe place.”

WHAT FRIENDS & FAMILY SAY

Ratings from six loved ones polled by Rehabs.com were more moderate and mixed than alumni's, although loved ones reported strong family involvement and counseling options.

Family Participation: 4.6/5
Counseling Options: 4/5
Holistic Offerings: 2.8/5

Loved ones also tended to agree with alumni about the lax nature of the facility's supervision. "There is a lot of freedom at this center which requires a lot of self control to stay on track. Again, this is a center for the person who WANTS to quit the addictive behavior," loved one J.J. wrote.

FINANCING

Valley Hope offers a 10 percent discount to clients who self-pay for their treatment. Treatment is covered in-network for most insurance plans. Payment plans can be arranged, and a limited amount of financial aid is available for qualifying individuals.

[1] GoogleReviews
[2] https://www.yelp.com/biz/valley-hope-of-chandler-chandler-2

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