ABOUT REFLECTIONS RECOVERY CENTER
Reflections Recovery Center is an outpatient addiction recovery facility serving clients in California's Orange County. Headquartered in Fountain Valley, Calif., the organization has multiple sober living locations in Southern California and provides treatment for substance addiction and co-occurring disorders at its facility in Costa Mesa.
Among other treatment tracks, Reflections Recovery Center offers outpatient, intensive outpatient (IOP), sober living, monitoring, and aftercare programs. It is also one of 207 outpatient treatment facilities (15.8 percent statewide) in California to offer medical detox and one of 139 facilities (10.6 percent of facilities nationwide) to offer an opioid treatment program.
Reflections Recovery Center is a private for-profit entity, which make up 33.8 percent of treatment facilities in California, according to a 2017 SAMHSA survey.
TREATMENT & ASSESSMENT
Clients are required to attend treatment at Reflections Recovery Center in order to participate in sober living. Treatment is based on the 12 Steps and is supplemented by cognitive behavioral therapy (CBT), motivational interviewing (MI), group therapy, individual case management, and education on addiction, life skills, health and wellness, and relationships.
IOP sessions are six hours a week on weekday mornings, afternoons, or evenings. A three-day family workshop is also available.
In addition to more common treatment options, Reflections Recovery Center offers a Christian recovery track. There is also a dedicated mental health program for clients with co-occurring addiction and mental health disorders, which may psychiatric assessments, counseling, and medication management.
Reflections Recovery Center has a staff-to-client ratio of 1:4. Treatment staff includes a certified addiction counselor, psychiatrist, and case managers. According to the facility's website, many staff members are themselves in long-term recovery.
ACCOMMODATIONS & AMENITIES
The sober living homes are gender-specific and staffed with a house manager to ensure all house rules are followed. Pictures on the facility’s website show comfortable, family-style homes with gardens and shared bedrooms. At least one home has an outdoor pool. Recreational activities to promote physical wellbeing,, such as yoga and surfing, are also available.
WHAT ALUMNI SAY
To date, Rehabs.com has received reviews from two alumni who offered mostly negative feedback. In particular, both reviewers cited poor living conditions, ineffective treatment, and unqualified or insufficient staff. "Very poor medical supervision; some staff members not qualified for their positions," wrote one anonymous alum in a representative review. The single alum polled on specific aspects of the facility gave two out of five stars to the facility's professionalism, counseling options, and staff availability, and one star to treatment effectiveness and holistic offerings. The two alumni, however, disagreed on the quality of food at the sober living home.
On Google, eight individuals also offered mostly negative reviews, as indicated by a 2.6 out of five-star average rating.  Echoing alumni surveyed by Rehabs.com, several alumni complained of poor living conditions and ineffective treatment.
WHAT FRIENDS & FAMILY SAY
Though Rehabs.com has not received any reviews from loved ones to date, a single loved one, Daniel, offered a highly positive five-star review on Google. "I have a few friends who have gone through Reflections and are both still sober," Daniel wrote.
WHAT STAFF SAY
The single staffer polled by Rehabs.com to date offered positive feedback and recommend the facility. “The case managers are good people, and they care about their clients,” the reviewer wrote. The staff member gave the facility five out of five stars for all types of treatment staff, four stars for the overall quality of care, and three stars for honesty and willingness to put clients’ interests first. The reviewer cited frequent change in management as the facility’s only weak point.
Several employees that reviewed the facility on Indeed also cited change of management as a weakness.
According to the facility's website, treatments typically costs $350/day and $10,500/month, but specific costs may vary. The center accepts insurance and offers some financial aid.
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