ABOUT STEPHOUSE RECOVERY
Based in the oceanside community of California’s Fountain Valley, StepHouse Recovery offers residential and outpatient treatment to adults struggling with substance use disorder or co-occurring disorders. The facility also provides medical detox, which is available in just 15 percent of non-hospital residential treatment facilities in California.
TREATMENT & ASSESSMENT
Prior to admission, clients at StepHouse Recovery undergo an in-person diagnostic assessment to help determine what level of care is most appropriate.
Residential treatment typically lasts 30 to 45 days. The center’s approach to treatment is based on 12-step principles and includes individual and group therapy. There is also a strong focus on addiction education and relapse prevention. In addition, the facility may utilize Vivitrol to minimize the discomfort of opioid withdrawal and curb cravings.
Outpatient options include a partial hospitalization program (PHP), which is a treatment level available in just 18.5 percent of facilities in the state. It meets for five hours a day, six days a week. There's also an intensive outpatient program (IOP), which is available in 39.4 percent of California facilities and meets for three hours a day, five days a week.
According to the facility's website, StepHouse's medical director has more than 20 years of experience as a board-certified psychiatrist specializing in addiction treatment.
ACCOMMODATIONS & AMENITIES
The facility offers 85 beds in gender-specific residential homes located in quiet, peaceful neighborhoods. The facilities offer private and semi-private bedrooms, fully equipped kitchens, and large backyards.
WHAT ALUMNI SAY
Of the 12 former clients surveyed by Rehabs.com to date, seven gave the facility negative feedback and six gave it positive feedback. Unhappy alumni complained about a lack of therapy, unprofessional staff, and run-down and overcrowded living facilities. "The houses are filthy, we all have a chore at the house to do everyday to keep it clean, a lot of women did not feel the need to do there chores. The houses are never locked," one anonymous alum wrote in a review representative of negative feedback.
Satisfied former clients, on the other hand, reported that the treatment was effective, the housing was adequate, and the staff were knowledgeable and compassionate. "This place got me sober. The staff cared about me and my therapist continues to be a person I trust," wrote an anonymous alum in a review representative of negative feedback.
StepHouse fared well on secondary review sites, where it earned average ratings of four out of five stars based on 19 Google reviews  and three out of five stars based on seven Yelp reviews . Across both sites, the majority of clients who left comments reported positive experiences with both the treatment and the staff. "Stephouse saved my life. If you really want to be clean and learn a new way of life, this is the place! But with all things....you must put in the work," Alley wrote in a representative review on Google.
WHAT FRIENDS & FAMILY SAY
To date, the two loved ones surveyed by Rehabs.com offered opposing opinions of the facility. P.J.E. reported that his daughter did well in the program and wrote: "She fought it at first, but as she got sober, with the help of a lot of therapy, she came to love the place." Lisa, on the other hand, indicated that she felt the facility was poorly run, unsafe, and unprofessional and wrote: "My opinion is that they are in it for the money not the people."
The facility accepts some private insurance, as well as Medi-Cal and Medicare, the latter of which is accepted by only 20.8 percent of treatment facilities in California. Fees start at $1,000 for a month and $3,000 for 90 days. Sliding scale fees are available to clients who qualify.
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