ABOUT CENTER FOR DISCOVERY - RESILIENCE PACIFIC PLACE
Resilience Pacific Place is one of two Center for Discovery (CFD) residential treatment centers for adolescents located in Long Beach, Calif. It is a private for-profit facility, which make up about 34 percent of all treatment facilities in California; it is one of the 279 (21.3 percent) of California facilities that offers specialized treatment services for adolescents.
This facility specializes in caring for teens who struggle with substance use and co-occurring disorders and conditions, such as depression, anxiety, self-injury, and trauma. Center for Discovery began serving teen mental health needs more than 20 years ago and operates eating disorder treatment facilities across the country.
TREATMENT & ASSESSMENT
While treatment plans at Resilience Pacific Place are tailored for each boy and girl, ages 11 to 17, the 12-Steps and cognitive behavioral therapy are central components. Residents participate in at least three individual counseling sessions per week and multiple groups each day. Groups help clients develop coping skills, self-esteem, and spirituality.
The facility also offers medication management, anger management and relapse prevention sessions, dialectical behavioral therapy, art and music therapy, and nutritional guidance. Residents attend local 12-step meetings.
Adolescents progress through levels in rehabilitation, gaining increasing independence as they develop skills for life in recovery. Recreational activities are key to educating clients and their family members about the importance of positive social and expressive practices. Center for Discovery prioritizes family involvement through weekly family therapy and education.
Resilience Pacific Place staff also serve as educational liaisons and assist with developing individual education plans. Aftercare is provided through online and weekly in-person support groups at various CFD locations following completion of the residential program.
At the time of this writing, the Center for Discovery website identifies the Resilience Pacific Place program director as a board certified dance/movement therapist, master’s level addiction specialist, and certified Reiki practitioner. The center’s treatment team also includes a psychiatrist, nurses, and additional master’s-level therapists, several of whom are certified in holistic practices.
ACCOMMODATIONS & AMENITIES
Resilience Pacific Place accommodates six residents at a time. A Center for Discovery website video features a large, multi-story home, open kitchen, sunny shared bedrooms, and a plushly furnished living room. The center is located in a residential neighborhood to support the transitional process as clients progress toward returning home.
WHAT ALUMNI SAY
Although Rehabs.com has yet to receive any feedback for Resilience Pacific Place from former clients, alumni gave positive ratings elsewhere. On the facility's Facebook page, which it has the ability to monitor, Center for Discovery as a whole earned an average rating of 4.6 out of five stars based on 83 reviews. Alumni reviews were overwhelmingly positive.
The sole reviewer who referenced Pacific Place in Long Beach expressed gratitude for her therapist for the program “helping me to get my life back.” Referencing other CFD locations and in particular eating disorder programs, positive reviews tended to praise staff members as caring and committed. “They made sure you came out ready for the world, all by yourself,” K.M. wrote in a representative review. Alumni also characterized the program as life-saving. One alum complained about disorganization and food quality.
WHAT FRIENDS & FAMILY SAY
All five of the loved ones who submitted feedback for Resilience Pacific Place to Rehabs.com were highly critical, rating the effectiveness of treatment and accommodations just one out of five stars each. Three complained about costs and the facility’s financial focus. One parent expressed concerns about safety and more than half noted that the staff did not care about clients or solving problems. “Very disappointed...they don’t look at anything long term,” wrote one reviewer.
By contrast, on Yelp, the facility earned an average rating of 4.5 out of five stars, plus three five-star reviews, one four-star review, and two one-star review that are not currently recommended. Echoing alumni on Facebook, most reviewers highlighted the staff, several highlighting their commitment. C.M. described staff as “comforting and professional,” and four individuals noted the help they received in arranging for aftercare. Parent L.S. wrote that the program was “well intentioned” but not well run. They also described the facility’s financial approach as an “insurance mill,” concurring with Rehabs.com reviewers.
Not enough supervision of residents was a particular concern expressed by two parents, although another one described constant supervision and strong safety and structure. Reviewers also repeatedly reported benefiting as a family from the program.
WHAT STAFF SAY
Rehabs.com has not received any feedback from former or current employees of CFD Resilience Pacific Place at the time of this writing. However, reviews on secondary sites shared favorable opinions. On Indeed, it has two five-star reviews and one three-star review, and on Glassdoor, it has an average rating of 2.8 out of five stars based on 26 reviews.
Reviewers praised supportive co-workers and expressed appreciation for working with their clients. A moderate Indeed review reported good training but high staff turnover. One Glassdoor reviewer concurred about training and described co-workers as genuinely caring. Another reported internal communication problems.
Center for Discovery does not specify costs for treatment at Resilience Pacific Place. However the CFD website lists more than a dozen insurance plans for which it is in-network, making it part of the 56 percent of California treatment facilities to accept private insurance.
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