ABOUT THE HILLS TREATMENT CENTER
Set on four acres in Laurel Canyon in West Hollywood, Calif., The Hills Treatment Center positions itself as “Los Angeles’ Premier Drug & Alcohol Treatment Center.” This residential facility for adults offers a continuum of services, including onsite medical detox, inpatient treatment, care for co-occurring disorders, outpatient-based programming, and sober living arrangements.
The facility is inclusive in its approach, serving the LGBTQ community, offering programming for men and women as well as special tracks for women only. It also conducts an Executive Rehab track and drug rehab services for teens.
Within the state, The Hills Treatment Center is among 15 percent of residential, non-hospital substance abuse treatment facilities in California that provide detox, among 37.4 percent of those that offer inpatient care, 70.3 percent with outpatient services, and among 54.9 percent with special services for clients with co-occurring disorders.
TREATMENT & ASSESSMENT
The Hills Treatment Center prides itself on its individualized approach to patient care, which places the client at the center of their own recovery while addressing any underlying issues. As such, when admitted to the facility, clients undergo initial behavioral and mental health assessments, which enable clinicians to design a treatment plan that aligns with their specific needs and goals.
Clients who require detox may start treatment with a round-the-clock medically supervised program. For those clients who seek a completely private detoxification process, the rehab provides a secluded three-bedroom cottage, fully staffed by treatment professionals. There also is a separate unit for couples in detox.
Residential treatment, which also offers 24-hour supervised care, combines 12-step facilitation with a range of a range of evidence-based modalities, such as cognitive behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), motivational enhancement therapy (MET), transcranial magnetic stimulation (TMS), narrative therapy, solution-focused therapy, and systemic family therapy.
Clients receive individual therapy and group counseling as well as education and medication support. They also participate in holistic practices, such as acupuncture, spiritual counseling, meditation, energy-based and healing therapies, and homeopathy. Clients typically stay for 30 to 60 days, although there are extended living options.
Outpatient offerings include a partial hospitalization program (PHP), intensive outpatient program (IOP), and general outpatient programming (OP). The PHP runs three to five days per week for four or more hours each. The IOP operates three or more days per week with sessions that last two, four, or more hours.
Within the state, The Hills Treatment Center is among 18.5 percent of substance abuse treatment facilities in California with a PHP, as well as among 39.4 percent that provide an IOP.
The Hills Treatment Center provides aftercare as a vital part of the recovery process. Each client receives a detailed plan upon the completion of treatment. Follow-up entails appointments, reminders, and regular check-ins, as well as an active Alumni Program.
According to The Hills Treatment Center’s
website, the facility differs from other programs “by staffing The Hills with master-level licensed clinicians who almost all are in recovery, creating both a professional and personal experience for all of our clients.” The facility boasts a staff-to-client ratio of 1:3. The treatment staff also includes a physician, nurse, and other client service professionals. To date, the five individuals polled on the matter by Rehabs.com praised the facility's staff.
Staff Experience and Training: 4.6/5
ACCOMMODATIONS & AMENITIES
Clients in the main inpatient treatment program stay in a gated, upscale residence with a pool, which offers 21 beds in both private and semi-private rooms. Meals are prepared by a chef on staff, and pets are welcome. The facility provides nutritious snacks, satellite television, and wireless internet.
Clients attend weekly house meetings with peers and participate in regular and random drug testing. To date, the five individuals polled on the matters by Rehabs.com praised the facility's cleanliness and its amenities.
Exercise and Leisure: 4.4/5
WHAT ALUMNI SAY
At the time of this writing, more than 40 former clients who reviewed The Hills Treatment Center for Rehabs.com submitted solidly highly positive feedback. As evidence, most awarded the maximum five stars to the major categories of the survey, from treatment effectiveness to accommodations and amenities and meals and nutrition.
Their comments about the rehab were peppered with superlatives, such as “awesome,” “incredible,” “great,” “best,” and “amazing,” as descriptors for the facility, staff, and programming. As one alum summed it up for Rehabs.com: ‘Wonderful place. Wonderful people.”
In a representative review, a former client told Rehabs.com: “The Hills is an amazing place. They saved my life. I have unfortunately been to many other rehab facilities as well and the program at the hills is by far the best,” echoed by another as: “The Hills saved my life. I would not be alive today if it wasn\’t for the Hills. I am so grateful and will always have a home there.”
On secondary sites, The Hills Treatment Center received favorable coverage to date: 4.7 out of five stars based on 47 reviews on Google; 3.5 stars based on six reviews on Yelp; and 4.2 stars based on the opinions of 44 people on Facebook, which the organization can manage.    The large contingent of highly positive reviewers complimented the staff, counseling, and facility as a whole, framing the personnel as “caring and supportive” and the rehab as “first class,” “inimitable,” “perfect,” and the “best choice.”
WHAT FRIENDS & FAMILY SAY
The three loved ones who reviewed The Hills Treatment Center for Rehabs.com to date submitted mixed impressions: two positive and one negative. Those on the plus side offered high praise for the facility, program, and staff, using words such as “amazing,” “brilliant,” and “informative” to describe these vital aspects and awarding the maximum five stars to the major category of treatment effectiveness.
Loved one L.S. wrote: “They treated my mother with such care and dignity,” appreciated the services the rehab extended to families of clients, specifically referencing the “Monday night support group” and commenting to Rehabs.com: “Thank God there is a Hills Treatment Center that not only treats Addicts but treats the families as well.”
WHAT STAFF SAY
A staff member polled by Rehabs.com at the time of this writing offered favorable feedback about The Hills Treatment Center. T.K. awarded the maximum five stars to many survey metrics, such as after care protocols, honesty, experience of the addiction staff, leadership quality, patient loyalty; and they deemed others as deserving of a strong four stars, including mental health staff experience, overall quality of care, privacy, staff loyalty, and treatment of co-occurring disorders. ”
At the time of this writing, The Hills Treatment Center accepts plans from most major preferred provider organization (PPO) insurance carriers, including Aetna, BlueCross BlueShield, Cigna, and United Healthcare. If the facility is not contracted with a particular insurance provider, it will work with that company as long as the client has out-of-network benefits. To date, the five individuals polled on the matter by Rehabs.com gave mixed opinions concerning cost.
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