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Staff is Highly educated in the areas to provide proper service to clients. In marketing is their weakness. MBRC really feels the need to help others through a very difficult time in their lives.
I can not say enough good things about Visions. My son was there this last spring and the transformation he underwent while there was remarkable. I had looked at other places to place him but it was clear from the onset that Visions isn’t out there to make a buck nor prey those who are desperate for help - as many are. The staff there is incredible. (My son would want me to say that the food is bar none as well.) Amanda, owner/cofounder and one of my son’s counselors while there is amazing. My son left Visions in May and he still calls her whenever he needs support (girlfriend break ups to insecurities or concerns - she is still his go to.) Despite all Amanda has going on, she never fails to pick up the phone when he calls; and she’ll stay on the phone with for two+ hours at a time. She is not getting paid for this, half the time I don’t even know about it, unless my son mentions it to me. She has continued to help him in moments of distress and it is incredibly comforting for him to know she’s always there for him. If this is how the owner operates, you can imagine how such dedication and commitment trickles down to her staff with Amanda as the example. I can’t think of another place where the clients/staff form such connections - and continue them long after they’re gone. She spent hours helping us with a placement that wasn’t even going to be with Visions when he was struggling this fall and decided to go to sober living. His therapist Brian was amazing and always available to us. THe insight he provided and family work he did with us was invaluable. The weekly parent support meetings were incredibly helpful and well run. We felt so connected to everyone - even though we are in CT and it was in the midst of the pandemic. All the other parents of kids who were there with my son were extremely happy with the level of true care, support and resources. They are the real deal.