ABOUT CLIFFSIDE MALIBU
Located in Malibu, California, Cliffside Malibu provides an array of treatment services for adults struggling with substance use disorder, including residential treatment, an intensive outpatient treatment (IOP), and sober living support. It also treats individuals with co-occurring mental health disorders. and provides medically monitored detox services. It's one of 197 non-hospital substance abuse treatment facilities in California (15 percent of all non-hospital facilities in the state) to offer medical detox.
TREATMENT & ASSESSMENT
According to the facility's website, there are three levels of residential care at Cliffside Malibu — primary treatment, extended care, and continuing care. Combined, all three levels last between 90 and 120 days.
Treatment is trauma-focused and evidence-based. Programming includes individual psychotherapy, group counseling, and recreational therapy. The intensive outpatient (IOP) program involves daily programming including twice-weekly individual therapy sessions and small group meetings.
While Cliffside Malibu does offer introduction to the 12-steps, it says that it is not a 12-step treatment program. Instead, the facility prefers to use the Stages of Change model, especially during one-on-one sessions.
In addition, treatment staff utilize dialectical behavior therapy (DBT), positive psychology, transtheoretical psychology, and interpersonal neurobiology. Yoga, personal training, meditation, massage, acupuncture, and equine therapy are among the holistic offerings.
According to its website, Cliffside Malibu has a staff-to-client ratio of 4:1. The treatment team includes private physicians, master’s-level therapists, licensed marriage and family therapists, licensed clinical social workers, fitness instructors, chefs, and more.
ACCOMMODATIONS & AMENITIES
Cliffside Malibu is located on two acres overlooking the Pacific Ocean. Amenities include a heated pool, private gardens, fully-equipped gym, and gourmet meals made by a professional chef. The private and semi-private bedrooms are equipped with plasma TVs and wireless Internet access.
WHAT ALUMNI SAY
The majority of former clients polled by Rehabs.com to date (five out of seven) gave Cliffside Malibu positive feedback. In addition to praising the facility for its upscale environment and amenities, they described the program as effective and the staff as caring and professional. "There is so much love here," Chris wrote in a representative review. "The program is strict, yet easy to follow and highly effective."
Complaints included the program's high price tag, a lack of privacy, and the facility's tendency to cater to wealthy, celebrity clients.
Cliffside Malibu fared well on secondary sites, earning average ratings of 4.2 out of five stars based on 177 Google reviews and 3.5 out of five stars based on 26 Yelp reviews. And on its Facebook page, which the rehab can edit, the facility received a 4.3 out of five star rating based on the opinions of 104 individuals.
WHAT FRIENDS & FAMILY SAY
Of the eight friends and family surveyed by Rehabs.com to date, five gave the facility positive feedback, 2 gave the rehab negative feedback, and one gave the facility mixed feedback. Pleased reviewers, such as M.A.G., reported that the program was transformative and life changing for their loved ones. "Since checking out of Cliffside, my brother is constantly smiling and a totally different person almost. He is looking at the positives in life more and more, and generally a lot more fun to be around," she wrote.
Complaints mirrored those of alumni and included high cost.
WHAT STAFF SAY
The lone anonymous staff member surveyed by Rehabs.com at the time of this writing praised the "beautiful facility" and "excellent chef," but stated they wouldn't recommend Cliffside Malibu's program to friends and family.
They described the facility as being all about the money, and noted "they talk behind the client's back."
According to its website, Cliffside Malibu accepts many insurance plans (excluding Medicare, Medicaid, and Medi-Cal). In California, the facilities is among the 21 percent to accept Medicare and the 35 percent to accept Medicaid. The facility offers a guarantee that any client who relapses within one year of completing all three levels of residential care may receive an additional 30 days of care at no charge.
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