Lost Dreams Awaken Dba New Hope Recovery

ABOUT NEW HOPE RECOVERY

Modesto, Calif.’s New Hope Recovery is a residential and outpatient facility for adults seeking treatment for substance abuse. The facility also offers on-site detoxification, sober living, and partial hospitalization programs (PHP). It is one of the 197 (15 percent) detox facilities in California. An adolescent recovery program is available through outpatient care.

New Hope is certified by the State of California Department of Drug and Alcohol Programs and positions itself as an “effective and more affordable alternative to hospital-based recovery.”

TREATMENT & ASSESSMENT

The residential program at New Hope typically begins with three to seven days of detox, after which clients begin a customized daily program designed with their personal care manager. This program is highly structured and includes group therapy, recreational activities, film screenings, and lectures on addiction and recovery. Medication-assisted treatment (MAT) is also available via Vivitrol and Suboxone.

The partial hospitalization program features a similar structure, with the stipulation that clients spend at least eight hours per day at the facility. All individuals are equipped with a plan for continuing care before departing these intensive tracks.

The outpatient program is an eight- to 10-week supportive plan that includes development of a personalized recovery plan; one-on-one, family, and group counseling sessions; education on relapse prevention skills; and a referral service to community resources.

New Hope also manages two sober living facilities: New Hope II for men and Mary’s Hope for women. Requirements for both include participation in New Hope’s aftercare program, 12-step meetings, and activity in the community which may include school, employment or volunteer work. Only 46.1 percent of facilities in California offer work training.

Additionally, the facility offers groups specifically for continuing care that meet in both the morning and afternoon, and there is a family program to teach loved ones about addiction as a disease.

STAFF CREDENTIALS

New Hope has an IMS (Incidental Medical Services) certification and employs an on-site doctor. Clients also have access to a community-based psychiatric team. To date, the six individuals polled by Rehabs.com on the matter generally approved of the facility's staff.

Staff Experience and Training: 3.5/5

ACCOMMODATIONS & AMENITIES

Photos of the residential area depict dorm-like living conditions complete with shared sleeping quarters and bunk beds. Men and women are divided into separate quarters. The two sober living facilities, both of which are gender-specific, are fully furnished and appear more residential. Amenities include spa treatment, a gym, nutritious meals, and outdoor recreational activities.

To date, the six individuals polled by Rehabs.com on the matter approved of the facilities' upkeep but offered mixed opinions concerning amenities.

Cleanliness: 4.2/5
Exercise and Leisure: 3/5

WHAT ALUMNI SAY

To date, the 10 alumni polled by Rehabs.com gave mixed opinions regarding the facility. One anonymous alum noted the strength of the family programming, offering a perfect five-star rating for family involvement. “The New Hope program is a family orientated program they encourage your family to come see you and that is motivation in a real way,” the alum wrote. Another alum praised the staff, writing: “The staff genuinely cares about helping you become the best you can be...very caring and supportive people.”

Other alumni surveyed by Rehabs.com were more critical of New Hope Recovery’s programming. A.W. indicated that she would not recommend the facility to others. She described the staff as “very unprofessional.” D.P., another alum polled by Rehabs.com, also found there to be “too much drama,” but admitted that New Hope was a “solid facility” that “could be better.”

The feedback on third-party review sites was mostly positive. On Facebook, where the facility may manage its page, New Hope Recovery had an average rating of 4.6 out of five stars from 49 reviews to date.^[1] Alumni describe staff as “loving, caring, devoted.”

On Google, New Hope Recovery has a rating of 3.8 out of five stars from 22 reviews.^[2] On Yelp, however, three of five recommended reviews were extremely negative (though the not recommended reviews were positive).^{[3] [4]} On CiteHealth, the facility had two negative reviews to date.^[5] One alum wrote: “They state they are a co-occurring disorder facility, nothing could be further from the truth. They have no knowledge (clinical or otherwise of any mental health issues).”

WHAT FRIENDS & FAMILY SAY

Reviews from four loved ones surveyed by Rehabs.com to date were also mixed. One anonymous loved one wrote: “The staff is awesome and really care” while acknowledging that “the food could be better.” Reviewer L.G. also gave a mostly positive rating while noting that there were "Not enough staff."

Another anonymous reviewer was less pleased and wrote that New Hope Recovery was “strict,” “not clean,” and “not a very effective program.” The three loved ones polled on the matter gave three- and four-star ratings for the level of family involvement.

FINANCING

New Hope accepts a wide range of insurance plans, placing it among the 56 percent of California’s facilities to accept insurance. To date, the six individuals polled by Rehabs.com on the matter offered mixed opinions concerning cost.

Affordability: 3.2/5

^[1] https://www.facebook.com/pg/newhoperecovery/reviews/
^[2] GoogleReviews
^[3] https://www.yelp.com/biz/new-hope-recovery-modesto-2
^[4] https://www.yelp.com/notrecommendedreviews/new-hope-recovery-modesto-2
^[5] https://citehealth.com/rehab-centers/california/cities/modesto/new-hope-recovery