ABOUT BENCHMARK TRANSITIONS
Located in Redlands, Calif., Benchmark Transitions is a residential treatment facility for young adults ages 18 to 28. Its among the 33.3 percent of treatment facilities in California to offer treatment tailored to young adults. The facility treats substance use disorder, behavioral health problems, co-occurring disorders, and difficulties transitioning to adulthood. The facility also provides medical detox, which is available in 15 percent of rehabs in the state.
TREATMENT & ASSESSMENT
Clients struggling with addiction enter Benchmark’s three-phase program that focuses on building courage, conscience, and character. Phase one occurs in a highly structured residential environment and includes counseling and detoxification support.
During phase two, clients step down into a partial hospitalization program (PHP) — which is a modality available in 18.5 percent of California treatment facilities — or an intensive outpatient program (IOP). They also receive guidance on academics, job preparedness, and life skills.
In phase three, clients typically transition to sober living facilities, where they continue to receive therapy, coaching, and mentoring as they adjust to higher levels of independence.
The treatment team includes medical doctors, psychiatrists, licensed marriage and family therapists, licensed vocational nurses, Ph.D.-level therapists, life coaches, counselors, and case managers.
ACCOMMODATIONS & AMENITIES
The facility includes a 20,000-square foot Outpatient & Learning Center and sober living apartments. Clients share bedrooms in modern, gender-specific apartments with fully equipped kitchens and cable TV. Clients have access to amenities such as swimming pools and fitness equipment. For those who are still enrolled in school, Benchmark offers on-site academic support.
WHAT ALUMNI SAY
The majority of former clients surveyed by Rehabs.com to date (11 of 18) gave Benchmark positive feedback. They described the program as effective and comprehensive, and praised staff for their compassion and expertise. "The doctors are extremely professional and I benefited from their aid for the last six months. I would recommend coming here to anyone with an addiction," L.C. wrote in a representative review.
Common complaints among the minority of alum who gave the rehab negative feedback included disorganization, untrained staff, and a lack of individualized treatment.
Feedback on secondary sites were mixed as well. The facility earned average ratings of 4.5 out of five stars based on six YellowPages.com reviews, 3.8 out of five stars based on 48 Google reviews, and two out of five stars based on six Yelp reviews.
WHAT FRIENDS & FAMILY SAY
The majority of loved ones polled by Rehabs.com to date (10 out of 11) gave Benchmark positive feedback. They reported that their family members benefited greatly from the treatment and that the program was thorough and well-run. In a representative review, Anna, whose son attended the rehab, wrote: "Great facility, compassionate staff, very comprehensive and well organized treatment program."
WHAT STAFF SAY
The two staffers surveyed by Rehabs.com to date gave Benchmark positive feedback and praised the facility for its kind and individualized care. "I've witnessed a level of compassion and caring within Benchmark that is rare, which I believe sets them apart from many other treatment center," B.L. wrote in a representative review.
According to its website, Benchmark accepts most private insurance plans, including Aetna, Cigna, United Behavioral Health, and others. The facility also offers financial assistance via Prosper Healthcare Lending.
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